Went to PACC Automotive to have my head lights replaced on my Toyota Tacoma, replaced both although only one was not working. They did a great job, great customer service!!! Shout out to Clayton, Danny, Dan and the entire team of mechanics. Customer for life, been there few time before. By the way, if your headlamps covers are faded, yellowish or foggy, Clayton recommended the car wash detailers in the same auto center, great job there as well!!! Thank you, Michael @ Castaic read more

10/22/2025: These guys deserve a HUGE shoutout for the most amazing customer service I've been witness to in a VERY long time. I'm in town to help my Mom for a few days, and the brightly lit amber warning light (shaped like a wrench) popped up. Time for an oil change. It's glowing bright and beating with a pulse, burning a hole in my brain. It was a very busy day and I wasn't able to get to PACC until about 20 minutes before they were closing. I had called much earlier in the day after being referred by a friend, and the guy at the counter remembered. He was so apologetic but explained they still had vehicles being worked on and it was almost closing time... but told me that he knew I was in a pinch to get my oil change done and said that Oilstop with whom they shared a parking lot would be fine just to get my oil changed. That was pure gold, because who wants to hand their vehicle to just anyone randomly? He alleviated any concerns I had and I was able to check this task off of my list. PACC, your integrity today impressed me. Although I didn't get to have my oil changed with you today, I will definitely return with any future automotive service needs! read more

Family run business. Very honest. The other day Danny replaced a brake light for me on the spot! Thank you Danny. I've had other work done there and they were reasonable and did a great job!! read more

I had my Tundra serviced at Pacc today. They always provide quality work and fair pricing. I have been a repeat customer for years and would definitely recommend them. If you are thinking of moving away from the dealership or another mechanic, call Pacc auto and get a price quote. read more

I'll be honest--I hate getting my car serviced. I usually dread it, because I always feel like I'm being sold something I don't need. But going to PACC Automotive completely changed that for me. From the moment I walked in, I felt listened to and respected. Danny and Clayton explained everything in a way I could actually understand without making me feel dumb for asking questions. They broke down what my car needed, what could wait, and what would keep me safe right now--which honestly made me trust them even more. The whole experience felt different than any shop I've been to before. Instead of leaving stressed and second-guessing what I paid for, I left relieved and confident my car was in good hands. read more

Quality service. After getting my car serviced at Hamer Toyota they recommended brakes. I brought my vehicle to PACC to have the brakes serviced. Low and behold PACC called and said the brakes were still in good shape. My friend recommended PACC to me and now I highly recommend PACC. read more

I contacted this company through a recommendation of a friend, to to fix my air conditioning in my 2007 Ford Escape. They explained what needed to be replaced and the cost. There was no pressure,or trying to up sale. They understood exactly what was needed for my car and helped me with a safety issue that I didn't know existed. I highly recommend this place. read more

Danny was very knowledgeable and helpful. I will def recommend Pacc Automotive to all my friends.

I took my 2016 Chevy Tahoe for ac check.I spent $230 for ac inspection and service which is until this moment I don't understand the difference between service and inspection, anyway after I paid this amount, The result was ZERO..... They said I need Ac compressor and it would cost $920.unbelievable amount to change it,FYI I ended up doing all of this somewhere else for $320 including inspection and service .....(plus ac compressor part for $120) I cant say in detail here what happened ,but the bottom line I will never go back ,I talked to the owner and both of his kids and they kept sending me to each other to talk to. not Honest business,not Fair,they depend on there regular customers ,do not go if its your first time. read more

PACC Automotive - Auto Repair Near Me - Santa Clarita, California

I recently took my 2008 Tahoe in for AC service. Due to recently purchasing the vehicle, I asked that they check the service records etc for needed service. Danny let me know my Tahoe was in need of several fluid changes, like transmission etc. He didn't pressure me to do any of the service, but due to the fact I trust their shop, I asked them to do the needed service and fix my AC. Everything came out great at a fair price. I highly recommend PACC Auto for your car service needs. read more

Super happy with PACC auto! Walked in to the office and everyone was extremely friendly. They took the time to explain everything that needed to be done to my Lexus. They're also reasonably priced compared to the dealership. The office is clean and Clayton & Danny were both very helpful. Highly recommend this place for everyone in Santa Clarita! I'll be coming back for all of my future services. read more

PACC Automotive - PACC - Auto Repair Near Me - Santa Clarita, California

What a great experience. I had axle boots replaced on my 2016 Prius. From start to finish these folks were amazing. Kind, professional and no nonsense. Not to mention, they did the job in the time they estimated and $200 less than anyone else in the SCV. I couldn't be happier. So much so that I'm taking my sons 98 Safari van to them now to make sure it's safe for him to renovate into a camper, but that's a story for another day. Thanks guys! read more

Got my starter replaced quickly and reasonably priced compared to the competition. They kept in contact with me throughout the day to let me know their progress and really worked with me. read more

Went in for an oil change last week, the guys at the front desk were very helpful and friendly. Oil change took about 30-45 min a usual time for any oil change for most places. The waiting room is fairly small so if you have kids or family members with you it can get crowded. But they provide a shuttle service free of charge. Now if you do decide to stay they offer free wifi and complimentary coffee. I went back again because i had torn my splash guard underneath my car. They gave me a quick fix to make sure it wasn't hanging so it wouldn't fly out. Great mechanics in the shop and great customer service. read more

Danny, Clayton & the PACC Auto team are top notch. They have always been our go-to shop if we need anything done, and they go above & beyond to make sure our cars are taking care of. My husband's new car randomly got stuck in reverse, so he had it towed to their shop and we thoguht it was going to be a long and costly fix. They were able to diagnose it fast and they fixed it at no charge--I can't thank them enough! They are super trustworthy and we love that they are local family owned & operated. We recommend them to everyone we know, thanks guys! read more

Do you have car problems or just need your oil changed? If you want a great auto shop this is the one! I have 6 cars and even the new ones go to Pacc. What I like about them is they don't try to sell me everything I don't need, they are honest in the way they deal with me and other customers I've sent there. They tell and show you what is needed, no surprises. They keep you advised at every turn. The quality of the work is alway five stars from the great trained techs. (I like Jose and Chris) both are extremely detailed in their inspections and repairs. I have been using Pacc almost 28 years. If I have a problem there on it and get me in and out with team quality. Go see them and you will have the same family feeling from a Santa Clarita family company, no corporate red tape here, just good service and know your car is done right. Trust you can count on from Dan, Danny, and Jeramiah Paul read more

My husband and I were customers at PACC Automotive for several years until an incident happened a few months ago. My husband took my Jeep in for an oil change and tire rotation. Not even a mile after picking up the Jeep the driver side rear wheel completely fell off. After calling AAA, the vehicle was dropped back off at the shop later that day. We received a call the next day from the manager during which he informed us that they put the SPARE tire on the Jeep and it was ready to be picked up. Shocked, my husband kindly asked for the wheel to be fixed and put back into the same condition it was in when initially dropped off. With some reluctance, the manager agreed to restore the wheel to its original condition stating that it would take several days to hopefully find the correct wheel. I later learned from another mechanic that the part replaced was the rotor, not the wheel. Meaning the manager initially tried to give the vehicle back to me with a broken rotor and a spare tire. This was the first instance of dishonesty but would not be the last. When arriving to pick up the Jeep, my husband and I asked for confirmation it was safe to drive and the manager told us yes and that he had personally test driven the vehicle for 20 miles after the labor was performed. After checking the odometer with the original receipt we found he had only driven it about 5 miles max. After enduring this ordeal we requested a refund on the service which was performed incorrectly resulting in this dangerous incident. Instead of being issued a full refund, we were offered a 100 gift certificate for our next service. Needless to say, our trust was broken and the gift certificate was not worth anything to us as we had no plans to return. We respectfully declined the gift certificate and again asked for a refund, to which we were told this was not possible for some odd reason. The manager said he would talk to the owner to see if it was possible and that we would hear from the owner in the coming week, but that was another lie. We also tried contacting the owner directly and of course never heard back. I understand mistakes happen, but the way it was handled was shocking and was the main reason why we decided to move on. They are dishonest and tried to do the bare minimum possible to fix the situation to avoid a lawsuit. Additionally, the manager acted very nonchalant about it and didn't even apologize. DO NOT ever take your car to PACC auto. They don't care about their customers. read more

PACC Automotive - Auto Repair Near Me - Santa Clarita, California

Pacc has worked on my car several times. They are knowledgeable, courteous and extremely professional! Thank you for being a gem in the Santa Clarita Valley. read more

The only people I trust to work on my vehicles. This business is run by Dan Carpenter and his sons. Prices are fair and work is always done in a very professional manner. They offer a courtesy shuttle. This allows me to come early in the AM and drop off my vehicle and be home for breakfast. The work on foreign and domestic vehicles. In two decades doing busness with this business I have always been satisfied! They are very courteous. read more

Where do I start?? How about when I drove up and the staff began to catcall me and made me feel incredibly uncomfortable. I was approached by (presumably) the owner, a man named Dan and he was rude, condescending and made me feel immediately unwelcome. I asked about pricing, again feeling uncomfortable and felt like they were all staring. This man, Dan would not give me a clear answer and instead proceeded to say "you wouldn't understand" when I asked what the service entailed. I thought we were past 1950's inequality. Not here apparently, if you are a single woman stay far away from this place. read more

I have been coming here for over 20 years. The service is amazing. These guys are like old, trustworthy friends. I highly recommend them and will go to them forever! read more

A friend of mine recommended PACC. I needed a second opinion after not being happy with Grand American after they had my truck for two weeks and didn't diagnose the problem. Danny was great, he let me know the problem within 24 hours and had the truck ready within a few days. Good communication, gave me a discount on labor and check engine light hasn't come back on, unlike Grand American. I'll be a repeat customer!!! read more

If I could give a half of a star, I would. This happened 7/20/22 - 722/22. I brought my wife's Honda Crosstour in with a couple of check engine lights on that I couldn't figure out how to repair. They called back and said we "Think" you need a valve adjustment and a fuel injector service and that "Should" fix your problem. I asked so basically you don't know what's wrong with it and you're guessing? And they replied, well you've never had those done so it's "Probably" that and it "Should" fix it. Ok, how much? "$875". Ok, no problem go ahead and repair it. Get a call back the next day. "We found a bad valve cover and we can't put it back in that way so you're going to need a new one. Don't worry, we'll keep it to show you". Ok... how much is that? "$370." Ok, I guess, do what you need to do. Car's done, go to pick it up. $1275 later, the engine lights went away. Go on a vacation for a week and the car sits all week. Go to start the car, and guess what's back? THE CHECK ENGINE LIGHTS!!! They didn't fix anything!!! All I ended up doing is paying $1275 for a service that was recommended but obviously not the issue! With gas prices this high and the cost of everything currently, $1275 for "Maybe this will help" service is not acceptable! Nor should it ever be! I don't know how this place has BBB plaques and the rating they do. I can't speak for everyone but from my experience I found that they're expensive and didn't even fix the issue!!! Maybe they're only good for easy things like oil changes. I feel like I was ripped off and it's disappointing. I try to do the mechanic work in house to avoid situations like this and the one time I think I'm taking it in to the "Experts", this happens. Now I have to go to Honda and spend who knows how much on ANOTHER diagnostic fee plus repairs. read more

I've never taken my car anywhere besides my dad's garage so I was nervous about trusting a shop. But my brakes had been making a horrible grinding sound for a couple weeks and my dad was busy, so I want to Pacc on my grandma's recommendation. It took quite a bit longer than I expected but in the end they called me up to say that my brakes actually didn't need to be changed and that they had cleaned and lubricated them for me. For only about $40 my problem was fixed! I'm very impressed that they didn't just change my brakes and get the extra money from me as I was sure I needed new brakes and easily would have ponied up the dough. This shows some real honesty and trustworthiness and I will be back in the future! Thanks Pacc! read more

I advice that you mention somewhere on your flyer that you do not provide any kind of services for German cars. It would definitely benefit us drivers from wasting our gas and valuable time. It wouldn't be fair to you if i rated you 1 star since I haven't experienced your services; however, in order to add my review on your yelp account to notify other German car owners, I would have to rate you. The 5 Star goes out to the employee who was very polite and recommended his neighbor who does provide the services that I am looking for, for my German car. Thanks! read more

had my air conditioner serviced, okay for a while, no one told me to come back to check it again for leaks, on the bill it does state to bring back, no one mentioned this and I did not see this- brought car in to shop said they would check when I came back was told to check would be a fee of $99.00. Did not tell me this before. taking advantage of an elderly women. to me this is elder abuse read more

Pacc Automotive has been servicomg my car for over 15 years. I hgihly recommend them for your automotive needs. First class service!

I have had only good experiences at PACC. I drive a lot, so my 3,000 miles per oil change comes up often. They always get it done within a proper amount of time and they always let me know, and take care of anything else that may be starting to head down hill. I feel I can call them anytime and know that they'll get me in quickly and are prepared to take care of whatever issue I may have. My car is eight years old and runs just as well as the day I got it. read more

I went to PACC yesterday to have my brakes checked. I'd been noticing a strange squeak. They treated me very kindly and courteously. I've been trying to find a permanent mechanic to care for Betty (my car). Anyway, they took care of the problem. My car drives like it's brand new and it's about nine years old. The examination/repairs only took about 1 1/2 hours. Barnes & Noble is about a five minute walk so it's a good place to pass time, too. And...you'll like this...the cost was more than reasonable...less than what I expected. I'll be back. read more

Best place to get a car fixed in SCV. I drive here from Westlake to get my car fixed. Free SCV shuttle. Honest, reasonable prices, no unneeded repairs. 20 years and counting. I won't ever go anywhere else! Oh and a clean waiting area with soft drinks and wifi. read more

Yes, this place can be a little pricey sometimes but when it comes down too it, you get what you pay for. Service is always awesome, they really do what they can to help you out. I've had them replace a cam sensor, and a throttle body. Also they just recently repaired a blown head gasket. I prefer to spend the extra dollar to know that I'm getting ideal service, that's just how I feel. I will definitely return for future issues. read more

Dear Yelp Gods, please do not filter my review because rating PACC with just 3.5 stars based on 3 reviews and not counting the 19 filtered reviews is really unfair. A long, long time ago, 1991 to be exact, I took my Honda Civic Accord to Midas to have my brake pads replaced. Instead, I left with a quote for $650 worth of repairs they said I needed right away because it's too dangerous. Having just moved to Valencia, I didn't know anyone, so I pulled the trusty Yellow Pages, and yes, phonebooks existed at that time. I saw the listing for PACC and drove there. I met Dan, the owner, and he told me I needed brake pads, just what I knew I needed. I showed him the quote from Midas and he told me I didn't need those and it's safe to drive my car. Since then, I've taken my car there. My car suffered from having previously lived in Dallas due to the harsh weather and the salt they put on the road during winter. So one day, I took my 10-year old car to Dan. He looked at it and said something to me I will never forget, "I'm not going to fix it because I refuse to take your money. If I fix this, you'll be back in a month because this thing will break down, and another one, and another one. I can tweak it so you can drive to the car dealer, trade it in and get another car." I was floored! I've never heard of a car mechanic refuse to take my money. So he tweaked it and I got another car, a 1996 Accord. 15 years later, I still have the same car, thanks to Dan and his crew at PACC. It has 190,000 miles and runs well. PACC has taken care of all of our cars. When we bought cars, we made sure they were either Hondas or Toyotas because those were the only ones they serviced at that time. My mother who lives in Silverlake drives up to Valencia to have her car serviced at PACC. When we moved to Glendale a year ago, we upgraded our AAA membership to include a 100-mile free tow so in case we ever get in trouble, we can have the car towed to PACC - that's how much I trust them. I can always count on Bryan and Mike to give me a straight answer. They call when they said they would, they explain what needs to be done, what can be delayed and how long it should be delayed, always upfront. During one of my recent conversations with Dan, he said, "I may not be the cheapest, but my prices are fair." And that's all I ask from any vendor, to charge me what's fair. I have trusted Dan for 20 years and will continue to do so. read more

I received a coupon for PACC Automotive and with a recommendation from a friend called for an appointment. No appointment was needed, the waiting room was comfortable and offered refreshments. The associate who assisted me was friendly and took the time to explain the recommendations needed for the next visit. I had a basic tune up which was done in an hour and all of the services with cost were listed on the receipt. I will definitely return to PACC auto for future service needs. read more

IT'S FAMILY OWNED, HONEST, AND CARE - YOU CAN'T GO WRONG. Clayton is the most amazing tech. He had his service tech immediately inspect me vehicle and got me the best price. He went out of his way to give me OPTIONS. Professional, efficient, and GREAT prices. THEY ARE WORTH EVERY DOLLAR. Maria Barba. read more

Called for a second opinion on new brake pads. They were so nice, my quote was almost 50% less than the first place I went to, they took me the same day and I had my car back by 5. I couldn't be happier about my experience. read more

If you want HONESTY, EXCELLENT SERVICE and THE BEST MECHANIC in town, PACC Automotive is the place to go. My entire family goes to PACC for any problems, big or small. They are friendly and their work is excellent. Competitive prices and superior service. Give them a try and I can guarantee they will be your hometown mechanic for life. Family owned. Let's support small business. read more

I have been a customer for years. Professional, personable. I trust them with whatever they tell me. They are careful not to do needless work, and they will monitor an issue to keep ahead of a problem. SCV's best! read more

Took my Tacoma truck in to PACC after another local mechanic , Soledad automotive had two shots and two misses fixing a problem with the engine running very rough . PACC it seems, isn't any better. They replaced plugs, supposedly did an injector service, turns that was a scam. Charged me 300.00 mostly for the injectors scam. Short tine later had the same problem . Turns out I had a bad injector, so much for their service!!! read more

I am very happy with the service I received at Pacc today. I took my car in to get "The Works", according to a coupon I received. The service was excellent! I called to ask some questions before taking the car in and the person over the phone took the time to answer my questions politely and patiently. When I took the car in this morning the person who took my car was also very nice and explained what I was being charged for. I also asked them to look at one other thing that wasn't included in the package I selected and they did so and explained what had happened. I am very happy with the service and will take my car there again. read more

Yes I have a great experience with my repair at PACC auto.most honestl repair shop in the Valley.they repair all models. I have a 2013 hybrid Volt. Thank you for your great service. Thank you read more