As a novice , O'Reilly auto parts in Castaic has come in clutch every time! They'll go out of their way to make sure the customer walks away with exactly what is needed. Chris is one of the parts professionals that continues to enhance nothing less than satisfaction and service. Thanks, Chris for your mindful contribution to keeping my vehicles maintained as they should be. Chris Parker California read more

The staff here is always super helpful and we have saved so much money and headaches by shopping here. They keep your info on file, which makes everything easy, including returns. They are very knowledgeable on the brands and don't try to upsell you on every little thing. This location is definitely our go to for car parts. read more

The crew there are Always helpful. The store is always clean. They take oil for recycling.

excellent service and they had a lot of patience with me. lost a belt and steering pump a mile away. limped it to O'Reillys where the crew got the job done getting the parts I needed to get home. read more

Bob is the total man! Headed to Fresno for Thanksgiving and the coolant light came on right before the climb up the grapevine. Bob came to the rescue and helped me find the coolant and even helped me put it in the car. Turned out my cap was loose so once the coolant got to the minimum line the sensor went off. Bob showed me how to find the line, add the coolant and everything. Thank you Bob, you are a very nice man and I hope all good things for you O'Reillys...take care of Bob, he is very kind to your customers. read more

I wish all staff were as helpful as Mike and his young protege Brandon. Mike was able to cross reference parts and his wealth of knowledge was very practical and helpful. These guys rock. read more

O'Reilly Auto Parts - Mike the manager is the best Oriellys manager ever - Auto Parts & Supplies Near Me - Castaic, California

I usually call before and tell them my problem the guys that work there are super helpful to help me with my car. I bought my car and it came damaged after I purchased it, I would notice some minor damages no biggie though...before I was driving a bucket 2003 now I have upgraded into a "soccer mom" car aka a mini suv my kind of style. read more

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My husband went here to get windshield wipers and a light bulb for his headlights. The clerk immediately offered to put on his windshield wipers for him. Then another clerk, Mario, who was off work offered to help him with his headlight! Both men went to work. Then after taking apart the headlight, the realized that my husband bought the wrong bulb. Mario offered to go back in the next day when the new lightbulb would arrive to help my husband fix it. My husband didn't end up needing the help and he was able to do it on his own. But MAN you cannot beat customer service like that! He was absolutely floored by how willing both of those guys were to go above and beyond to help him. We will definitely go right back there for our auto parts. read more

Just came in to get a battery replaced on my Toyota. Ray handled everything took great care of my car. I've been coming here for 10 years. It's always terrific. read more

Mike and Brandon did an awesome job helping us with our car when it broke down on our road trip. They really went above and beyond, more than just selling their products they also help us on how to get our car up and running which is not their job but they still did it. Thank you and keep it up! read more

Once again O'Reilly Auto Parts in Castaic saves my day with outstanding service. I needed a new battery for my car and Mike and a young gentleman there helped me find the right battery at the right price. They installed it for me. I highly recommend this store! Amazing service! read more

Always very helpful, great service. The staff seem very knowledgeable, highly recommend.

Giving a shout out to the manager at O'Reilly in Castaic Mike who went above and beyond to help me out he has the best customer service and is very helpful took his time to listen to what I was dealing with and right away pointed me to the right direction thank Mike your amazing read more

Coming here is always a pleasant experience. Everyone is so kind and helpful! I'm so glad I live close by because they've saved me on urgent needs multiple times. Thank you guys for always going above and beyond for your customers! I've also sent my son here or he has gone alone and he always has great service too! read more

my car battery had died and i went in to get my battery tested. I went with my dad on june 21st 2024 and the first young man seemed like he didn't want to help us and just told us the battery is good and just needed charge after he did the test on it and then proceeded to go inside the store and then Brent came outside and suggested us to buy a new battery and leave my old battery to get charged and tested the next day. He even helped my dad clean the wires and proceeded to install the battery. Brent went above and beyond to help us and was extremely professional, knowledgeable and overall great. i came back the next day and Brent retested my current battery and the starter and the alternator and since they're not good gave me a quote for those parts and suggested a mechanic shop. Brent deserves a raise and definitely will make a great Manager. read more

There's still 2 people helping out when there's no one shopping. This place is good. The only bad was they didn't have what I was looking for. I ended up buying more things because they labeled it as hot deals so I hope they really are hot deals. They have a huge selection of paint products. I bought steering wheels from them for christmas for my grandson hope he's going to enjoy them. We're a military family so I think he will love it. They have almost every kind of cleaning supplies that you'll need. read more

O'Reilly Auto Parts - Huge selection of cleaning supplies and open late to help. - Auto Parts & Supplies Near Me - Castaic, California

Mike saved my life!! My car broke down as I was headed on a road trip, and he was so sweet and helpful!! He helped me to replace a part of my car and taught me so much while he did!! I am so grateful and cannot recommend him or this location enough! :) read more

Brent was so helpful. So thorough, he checked everything. I'm so grateful thank you I highly recommend the store to attend it to me quickly.

Car batteries, oil/fluid, or whatever, these people do a pretty good job of taking care of you. And it's an auto parts store so it's not like expectations are high. When I've purchased car batteries or windshield wipers they always kindly offer to install them! read more

We went in for chains for our tires for the mountains- they sold us the wrong size. Fortunately we didn't need them until the next day so we could get the right size at a gas station. It was easy to return the chains at a different location. read more

Hey had a very good experience at this O'Reilly's the assistant manager Bryce helped me out quite a bit I had left my gas cap at the last fill for my RV before I started rolling didn't realize I lost it till I got ready to fill up and it was gone didn't know my parts number for the gas cap or anything like that Bryce looked it up he had about five or six different ones that would fit it so he walked out to the RV with five or six different gas caps and he gave me the one that actually fits he went out of his way to do that which was pretty cool that's what I call pretty good customer service so it was up to me I give him a plus plus for stars thanks man read more

Stopped in for an easy one. Wiper blades. However, even wiper blades have changed. Mario A. was super helpful in finding what I need and how the material would prove to be beneficial. With a new clipping system he showed me how to install them so I know what I'm doing next time. Thank you Mario A. read more

One my headlights went out, purchased two new lights and they were kind enough to install them for me. A shout out to Richie and the other employee (I did not get his name) who installed them for me Great service from these two employees. Thank you!!! read more

Arturo was very helpful!!! Got my old car battery out and replaced it with a new one! Very efficient and kind! Definitely saved the day.

Come on people when you write a bad review on auto parts store what a joke nobody even looks at there reviews specially when it's the only one in town lots of people just don't know who to bash and when this place all ways dose a great job even if they are busy I even bought a motor for my truck here and the transaction went smooth and the truck was like brand new after this review and all the other don't even matter we still gonna go Have you ever looked at the other reviews that a bad reviewer wrote they always all bad we all have our own taste so only way to know about the service it's to go try it out don't listen to anyone bs good or bad read more

Started a spontaneous trip to NorCal and my AC decided to die on me. I thought I ran out of coolant and this store was the closest one. Went in the store, about to purchase a coolant, until the guy in the counter probably picked up that we didn't know what we were doing. LOL. He offered to check what was wrong and he said my car needed freon. He gave it a few pumps, told me that it should be enough for my whole trip and advised to have my AC checked soon. He was very patient with us and didn't even charge us a dime for the check-up. Some places do, you know. Thanks Connor! You saved us from melting in that 111++ heat. read more

To pay one litte thing it took foreverrrrrrr you need to be prepared to wait 20 mts in line , this store needs to hire more people,

The guys here at this store where all friendly and very helpful. They went out of there way to give me a hand with recharging my AC on my vechicle and even offered water for my wife and kids. read more

I drive cars with high mileage so whenever I go to get an oil change I swing by O'reilly's to pick up an oil additive so I don't have to pay over retail at the oil change place. Always good service and helpful staff in locating what I need. I even had them come out to the car and install a battery once. read more

Horrible. I bought batteries for an RV 9 months ago. They are always charged and maintained. I took a trip to the high sierras and the batteries were dead and wouldn't take a charge. I had to pay $400 for 2 new batteries at the local service station because that was all that was around and closest Oreillys was 3 hours away. Now oreillys won't refund my money for a faulty product that failed to perform and left me stranded away from home. The store manager was uninformed about how automotive batteries work and not willing to accommodate me when their product failed during the warranty period. Buyer beware OReillys doesn't stand behind their product read more

They got parts like all other orilleys but the staff was cooler and helpfuller than most. 5 stars

I finally salvaged my broken mirror and hopefully my superglue works....Time to buy another deep socket adapter. I found out that there was a Kragen near my work....OOPS...I mean..O'Reilly. I still consider Kragen my store since they saved my butt a lot of times for my automotive parts. Good thing, my work had tools so I can try what I need before I go to Kragen because my visit might be my last. So, I decided to use my lunch break to go to Kragen....I mean...O'Reilly. The location is perfect especially with all the truck drivers stopping...sleeping...and probably get some tools if they break down heading north. I walk in the store around 12:10pm and I head straight to the section. I still can't believe tools are so damn expensive. I got myself another GM Performance Part. Who knew GM would save my Import car!! I got a 1/4" Drive and 10mm Deep Socket. A small piece of metal cost $3.99. Geez...that's the price of a deli sandwich at Ralph's. As I was about to checkout, there were two gentlemen ringing up the customer's order, an old guy, and some guy who keeps yawning. **YAWN** Dang it...I yawned. I was worried that my credit card wasn't going to work because of my McDonald's incident...TA DA...It worked. My total was $4.38. I had 40 minutes left for lunch...Off to get a Slurpee.....Hopefully, prices for tools go down in the future.....Probably not.... Have Fun here and Keep Yelping!! read more

A little expensive but they have what you need when you need. If they bring the price down, I would come by all the time. Worth the trip because I needed new wipers bad and they hand exactly what I was looking for. The guys are very knowledge. They also gave scratch paint to cover scratches which works very well. You guys should try it. read more

Listen, I was having trouble swapping out my headlights. Not only did the assistant manager, Bryce help, he was working with me on it for over an hour. He even stayed 15 minutes past clocking out, just to make sure the job got done. My words can't begin to tap into the "above and beyond" of this guy. Thanks Bryce, I really appreciate it! read more

This place is ridiculous. Service is horrible and with such high volume you wood think they would have more than one cashier to tend to customers but no they don't. To buy coolant I've been waiting in line 15 min now still have two people ahead of me. Horrible horrible service. read more

This store always seems to have a large inventory, it's rare they don't have something I need. The major problem is that no matter what it is, windshield wipers, engine parts, fan belts, or screws they can't seem to match the correct part with your vehicle via their computer system. If you need something make sure that you do research on your own or bring the old part with you so you already know the part number or size that you need. Everyone is always nice and the store is clean. read more

Really helpful there. Came to the when I had no idea what was wrong with my car. Helped me purchase the parts I needed and pointed me to an auto shop down the street in case that didn't help. Staff is very friendly and Larry is a wonderful manager. Very much enjoyed their service. read more

The customer service here is exceptional. I came in today looking for an electrical part for my truck. They took the time to look for it. Well when they couldn't find it they took their time to call ford and to find the part. They found what they could. They did not sell the specific part I was looking for only the complete wire harness. But regardless the assistant manager Tim took time to look for the part even calling me keeping me updated. Thank you guys for the exceptional customer service I will be back for all my auto part needs. read more

There are still good people in the world who will help and go the extra mile. My mom & I encountered just that tonight on our way back from Bakersfield to Orange Co. midway while coming thru the Grapevine an oil warning message came on our BMW X5M. We stopped off the freeway at a 76 station and via BMW assist got directed to O'Reilly's on Castaic Rd. I went inside Tim was the first associate to greet me. I explained my problem he stepped right up to assist and go the extra mile with exceptional customer service. He determined oil the car required and even came out and put it in the car for us! Although both BMW and Time figures we were fine to drive without adding oil , we preferred to be extra safe. Huge life saver and we were beyond grateful....Tim didn't have to go out of his way but certainly grateful he did. The warning message disappeared...we were back on the road and got home safely. Thanks Tim we hope O'Reilly appreciates you as an employee. read more

I went to this shop with some questions about my car. I was extremely impressed with their knowledge and helpfulness. They ordered the parts I needed and they came in, in a few hours. They took the time to actually show me how to install them which was a very nice surprise and very much appreciated. Thank you for your great service. read more