These guys were great for visiting the bioluminescent bay! The staff spoke fluent English with our…read moreprimary guide being from the US mainland. I recommend wearing water shoes as you'll have to walk through thigh deep water to get to the kayak. You want to plan your trip as close to a new moon as possible as you want to eliminate as much light as possible to really see the glow. Annoyingly there is a neighborhood above the lagoon with bright spotlights but facing the water way and lingering near the other side of the lagoon the bioluminescence is still very visible and a total blast. The guides even brought us a tiny jellyfish to observe and see how it glowed as it wiggled in our hands. I wouldn't even bother bringing your phone, I highly doubt you'd be able to capture the glow while holding still enough in a kayak. Navigating the mangroves was tricky because the guides blue lights were just bright enough the destroy our night vision and not see the low hanging branches. I would hope in the future that the guides would switch to red lights to make navigating in the low light easier.

My family and I took the full-day fishing and snorkeling adventure with Juan and Perla. It was by…read morefar the highlight of our trip to Puerto Rico and ranked up there with one of the best days I've had on any vacation anywhere. Captain Juan and Perla provided everything we needed--drinks, snacks, lunch... and their deep knowledge of the area was unmatched. None of us will ever forget the green turtle that suddenly came up to the surface beside us, or the eagle ray that glided by beneath our feet. The fishing was fun for everyone and Juan used his vast knowledge of the local waters to help our teenagers catch some amazing fish (which we later ate for dinner). Juan was more than a knowledgeable host... from him we learned about the history and the culture of PR, AND got some amazing tips on where to eat throughout the rest of our stay. Highly, highly recommended.

So I used this company to drive me and my sister out from Fajardo where they are located to the…read morebeach of Luquillo. That was one of my moms wishes after passing. She wanted her ashes to be spread in the waters of Luquillo. I had a very hard time finding a company that was reasonable, PR is hurting big time. But anyway so this company that is owned by Rey was recommended to me and I called him amd explained what I needed to do and w/o hesitation he said no problem and the price was very reasonable. So on the day we arrived he was prepping the boat and in 15 mins we were off. Once he drove us to the location he waited very patiently while we performed a quick service before sending mom off. After we returned me and my sister were so happy that my mothers last wishes were fulfilled. We couldn't have done it without Rey. When we return I will definitely come back and use his services, the guy was a true professional and very respectful. Again there are other companies , but Rey met and exceeded our expectations. Thanks Rey , muchas Gracias por tu excelente servicio.

I'm a senior and have seen the beautiful coral of the past, so the snorkel was terribly sad and…read morefrightening. Our oceans sustain us. Captain was great, funny , mixing all the time. Understand u don't talk about the boat ride length and getting sea sick but perhaps a warning to take or bring Dramamine. I think the crew would get more tips if they were friendly and joking around with guests. But keep up the good work and thanks !

Jay and crew were amazing on the tour! We took the 915. The receptionist was also so nice and…read morehelpful. There is a bakery next door, they have some of the best Cuban sandwiches! The ride was 45 minutes each way on the boat but beautifully scenic along the way. The water is crystal Clear and beautiful. The food on the boat was basic but good. An amazing bar service on board!

This company left me and a friend stranded at Tamarindo Beach during our Culebra trip on…read more01/19/2025. No headcount, no announcement, no call -- just drove off and left us behind. We tried calling and messaging every number we were given. No one answered. We were forced to hitchhike with a stranger to continue the trip. The guide later admitted the mistake and promised management would contact us with a 50% refund, but that never happened. No call. No email. Nothing. This level of negligence is unacceptable, especially on an island excursion. Mistakes happen -- ignoring them afterward is worse.

They don't answer the phone. You can't schedule a trip. You can call, text, or leave a message all…read moreduring business hours and hahahahaha the joke is on you. They won't reply or answer. Except they will keep sending you the same request.

Jan was an amazing guide he made our experience great. Would highly recommend him to anyone wanting…read moreto visit El Yunque!

My family and I did the rainforest hike and waterslide tour and I have to say that it was an…read moreincredible excursion and our guide. Jan was amazing and very knowledgeable. I would highly recommend this tour and this particular business. They are local and they know their stuff! I will also stand by any business that supports humanity and justice for all humans. Free Palestine !

In times of Covid coordinating travel can be tough but Island Reef Tours did not disappoint!! It…read morewas so easy to book and I'm so glad we did! Covid safety measures were A1, everyone felt safe the entire time and it was evident that the boat was disinfected before our arrival. We charted a private boat for my brother in law's 40th birthday for a group of 6. We couldn't have had better captains. Sergio and Edgardo were FANTASTIC! So much fun was had, and they worked hard to make sure that we didn't lift a finger. They had food and drinks flowing. They made us excited to come back to PR. And they shared a lot of great hidden gems for us to check out for the remainder of our stay. We will definitely be booking with them again in the future! Thank you Sergio and Edgardo for being the highlight of our trip!!!!

We booked a private charter for 8 guests out of Fajardo, and the tour itself was good…read more The problem came after. I accidentally overpaid by $200 when sending the balance (sent the deposit twice via Wise). I emailed Ellen the same day with a payment link to make the refund easy. She had been incredibly responsive leading up to the trip, but once it was over, I never heard back. I followed up multiple times over two weeks and got nothing. Would have been a 5-star review if they had just handled the refund. The tour was that good. But going silent on a customer who's owed money isn't okay.

If you're looking for a nice relaxing day on a private island then this may be the trip for you!…read moreThis is a group tour that travels with more than just those you booked with. As long as 15 people are on the tour, they will take you to your Calebra. If less than 15 you stay local! There were well over 15 so we were able to tour Calebra. It was so beautiful! Once you get there, they pick you up on a ferry to take you to the boat . The boat travels for about an hour before getting to a private island and that is where you get the guided snorkeling or diving tour depending on what you selected! My friends and I did the snorkeling. As someone who can't swim (I know I know lol) I had a great time. The tour guides were very informative and helpful for all ages and swim levels. They do provide fruit, cold cut sandwiches and rum punch and when you stop . If you're looking for a "party" boat then this may not be for you. Don't expect lots of liquor and twerking etc it's a family type tour, Some of my friends were a bit disappointed by the price expecting that we'd stop somewhere that had a bar and restaurant but it was just a private island (we're in our high 20s low 30s). So idk I think it depends on your expectations but I was okay with everything and the service was great!

Never In my life did I think I would give a 1 Star but would not recommend this company. We…read morecontacted them weeks prior to our trip to inquire about getting scuba certified. We were told we had to first buy and complete the course work through PADI and from There they would do the water/ dive sessions and compete the certification. The shop also gets a kick back from Padi as work since it makes u select a dive shop where ur course work is sent to. Once we complete the course work, we each reached out to the dive shop about 2 - 1 1/2 weeks in advance to schedule the dates and times for the water sessions. We did not receive any type of response back from the shop. We attempted to message on whatsup as requested but still did not receive a confirmation or any type of communication. We called down to the shop, where we were told to just text them. We again tried to text the shop but did not receive any response. We flew to San Juan and arrived and immediately went to the shop, we were told to text them and they would get back to us.. we asked directly if they had availability and we were told they would check and get back to us via text.... A day goes by, we attempt to call and no response.. fully we get a text saying they are fully committed...... This was without doubt the worst type of un-reliable customer service and a refusal to communicate.. I would not trust this dive shop or operation. They should never have told us to use to do the course work with their shop and then refuse to complete our certification. Luckily Scuba Dogs next door came to our rescue when we told them about the horrible customer service we received. Just be aware this shop will not be reliable.

Greg and David were amazing!! They were so kind and knowledgeable about the island and its history,…read moreas well as just overall being very personable. We had the perfect amount of time to just relax and enjoy the beach as well as go on adventures like hiking to the limestone mines and snorkeling. I can't recommend this enough, we went out on a limb booking it not sure what kind of tour guide we'd have- but are we so glad we went! Greg gave us recommendations on all things regarding the island and we are so grateful for his kind nature.

If you want luxury this shouldn't be your choice. However if you want great friendly customer…read moreservice and punctuality this is it. The captain Alan and Ezequiel our guide were great. Ezequiel took us on a less travelled trail to the top of the island where the view is phenomenal. Just make sure to bring water shoes. Our price included snorkeling (we chose not to) the trail, umbrellas, and beverages (beer, water and soda) Would definitely recommend.