I love coming in to Secret Nails for pedicures. They have a great deluxe for $35 that includes…read moremask, hot stones and scrubs -- all the things that make you feel incredibly pampered. I will say, this place gets busy and it's not often they turn down walk-ins, so keep that in mind. All the ladies are very nice and they will do their very best to give you exactly what you ask for. I do not get manicures/acrylics here anymore, but I know they do good work. I really just love painting my own hands.

Disappointing....someone new worked on my pedicure. Left with 4 toes bleeding and gel polish all…read moreover the place. I need to find a new salon

Ready for the last weeks of summer thanks to Kenzie and Diva Nails! Favorite nail salon.read more

I went to Diva Nail & Spa right before my vacation in early August (around August 2nd or 3rd)…read more Everyone was nice and friendly during my appointment, so initially I had no complaints. The issue came when it was time to pay. I was told my total was $125, which immediately seemed high because I had never been charged that much for the service I received. When I asked why, the owner (I'm pretty sure he told me he was the owner) explained that it was because I had acrylic on my toes. When I looked at the receipt, I noticed I had been charged for a $75 Volcano Pedicure, even though I specifically got a Signature Pedicure. I questioned it because I did not receive the Volcano Pedicure. I was told that because I had acrylic on my toes, I had to be charged for the Volcano Pedicure. On top of that, I was charged another $55 for the acrylic. So essentially, I was charged $75 for a pedicure I did not request or receive, plus another $55 for the acrylic. That makes absolutely no sense to me. If the acrylic required an additional charge, I understand paying for that service, but I don't understand why I was also charged for a completely different and more expensive pedicure that I never asked for. I don't mind paying for services when the pricing is clearly explained and the service is actually provided. My biggest issue is that I feel the pricing was not transparent, and I left feeling like I had been overcharged. Unfortunately, the quality didn't justify the price either. Within about a week, my toenails started lifting and actually began falling off. For spending $125, I expected my pedicure and acrylic to last for several weeks, especially since I was getting them done specifically before my vacation. I wanted to share my experience because I think customers should know exactly what they're being charged for before agreeing to the service. The staff was friendly, but based on my experience with the pricing and how quickly the acrylic came off, I personally would not return.

My husband paid for my nails and toes to be done. The deluxe package, I've never had my nails or…read moretoes done before and yet I know this was a waste of money I'm so disappointed I could cry, my husband tried to do something nice for my birthday and these people don't know what they're doing. Zero stars

My sister and I have been going to Meiko for the past 3 years. She is so sweet and always delivers…read moreon the nail designs. She is the best and I always receive so many compliments on my nails! For my most recent set, I asked for Clase Azul Tequila inspired Nail Art and she delivered them amazingly!!

They were one of the only places open on Sunday so I called and made an appointment. It was…read moreamazing. They took their time to make sure that my nails looked exactly like I'd hoped. They were professional And made you feel welcomed. I would go there again when I'm in town.

These are the sweetest and kindest people. I highly recommend them to anyone looking to receive a…read moremanicure or pedicure.

The salon is very nice and relaxing, however, the pedicure was mediocre. Also, it is extremely rude…read moreto talk to your coworkers in a different language when with a customer. I will not be going back again!

I didn't love this salon, unfortunately. I went with a friend and we both got a voila signature…read morepedicure with gel French. They have 5 pedicure options ranging from $41-$79. Our pedicure was $168 before tip. $20 of this price was unknown as to where it came from as the pedicure should've been $59 each plus $15 each for gel.. Given the price we had high expectations as where we normally go for our pedi is priced similar but with a completely different spa like experience. Let me start by saying that the menu we were handed was covered in some sort of goop and I was shocked that they wouldn't clean it off or offer a towel for our hands. We picked the third highest pedicure on their list that supposedly had offerings that the entry level pedicures didn't. But, since the lady next to me picked the cheapest pedicure I found out we got the exact same pedicure for different prices? They used the same oils and lotions out of bottles that look like they would hold ketchup at a BBQ restaurant with no label so who knows what it actually was. Normally, when you choose different pedis a nice salon will have different scents to choose from or a bath bomb or scented salt soak for your feet or specially scented oils but nope. Just unscented what seems to look like vegetable oil. Additionally, we weren't offered a drink. We weren't told where the massage remote was for our chairs causing us to go half of our pedicure without one, we were given extremely rushed leg massages with a max time of 5 minutes and at the end, the girl who gave my pedicure just walked away and never came back. I sat there wondering should I put on my shoes and go pay or if she would return? To add to this as if it isn't bad enough, we also didn't get the reflexology that is mentioned on their menu. The menu is filled with fluff that isn't clear on what you will receive. If you do decide to go here, which I advise against, just get the cheapest and prepare for disappointment.

I have been going to this salon for years since Trish owned it and now Kylie does, always great…read moreservice, they do a terrific job on both pedis and my gel nails.prices are good the only drawback is they cannot design on your nails but the massages are wonderful and they are always accommodating.The only time I was short for time and they couldn't get me in for an hour, which is not unreasonable, but I couldn't swing it, went to someone else,BIG MISTAKE LUV THESE GUYS

I'm new to the area and needed a last minute manicure and this place was such a good choice!! They…read morewent above and beyond to make sure the design, length, and shape was to my liking and they did a great job. I have been trying out different nail salons in the area to find a steady place and this will definitely be it!!

I chose Serenity Nails Spa because of its excellent reviews and expected a professional, careful…read moreexperience. Unfortunately, my visit was very disappointing. This experience highlighted the importance of proper communication between the client and technician to ensure expectations are clearly understood and to provide safe, satisfactory service. I came in hoping to have my nails filled. I was greeted by Kim and then assigned to another technician. The technician did not speak English, so communication was very difficult. I asked Kim to help translate. I was told that they recommended starting over with a new set, although I did not fully understand the reason. I agreed. During the removal of my existing gel, the technician filed my nails and then used a piece of plastic to chip away the old gel. In the process, the top layer of my natural nails was also removed. I have very thin nails, and this was painful. I asked Kim to explain this to the technician, but communication remained difficult. The technician then began preparing my nails for tips. I specifically explained that I did not want tips because I cannot tolerate nail glue. I requested gel or powder instead. By that point, however, my nails had already been cut very short. Kim then took over after finishing with another client. When Kim asked what shape I wanted, I explained that I wanted a natural shape--not pointy or square. I tried several times to explain that I simply wanted the corners rounded. The communication continued to be difficult, and I felt that Kim was increasingly frustrated with me as a client. Eventually, while working on my nails, she suddenly began cutting them very short. When I questioned what she was doing, she told me she would not continue the service, that there would be no charge, and that she needed to cut off what she had done. She then told me to go somewhere else. This happened at approximately 6:55 p.m., when most other salons were already closing, leaving me with very short, damaged and painful nails and nowhere realistic to go for help that evening. I understand that communication difficulties can happen, but I expected patience, professionalism, and care--especially when I was clearly experiencing pain and trying to explain what I wanted. Unfortunately, the way this situation was handled left me very disappointed. Based on my experience, I would not return.

The "spa" name hooked me, but it's really just an average nail place in a strip mall. BUT INCLUDED…read morefantastic customer service. When my pedi color (opi bubble bath) wasn't set in 3 coats, my nail tech added 3 more to my big toe. Then the unthinkable.....when putting on my sandals, we both bumped that same toe. He went back to clean up and recoat my nail. You don't always find that consistency and willingness to help. I reflected that in my tip. Pedi with sugar scrub and hot towel was $35, there was another upgraded service as well. You'll find five nail stations and five pedicure chairs. Simple setup, again great customer service experience.

DO NOT DO IT! You've been WARNED!…read more Hmm... two pedicures scheduled at 5:00pm. The purpose of joint appointments would be to have them begin and end simultaneously or close to it, not a 15 minute gap. When asked a question regarding price, was met with a definite attitude and snide tone. The communication was terrible, not so much as a would you like them cut rounded or cut straight. The trim of the nail is so short on two of the toes I am anticipating an ingrown toenail or two. The water was too hot. Asked for it to be cooled down. She literally shoved my foot into the super hot water and THEN adjusted to cool it down. Never again

Went in for a pedi and foot wax. My nail tech Lisa did an awesome job. She is a perfectionist and…read moreprofessional. I highly recommend her and Cindy Nails and spa.