i have been going here for years and i wont go anywhere else! they are all so sweet in there and are good at what they do!

I had a new set of acrylics done by Wendy. She was amazing! Very through and paid great attention to detail. I would highly recommend her!! She is my new nail tech! Me and two of my friends went this evening for pedicures, and they were amazing. So polite, and very gentle. They went out of their way to make sure everything was perfect for us. A wonderful experience for all of us. We all agreed, this is our salon! Great staff. read more

Kyna is my GIRL!!! She consistently does such an amazing job on me! I trust her with my nails, she is a sweet heart and takes her time to provide a relaxing experience. I will always book with her! read more

I have been going to this place for a few months now and have not been disappointed!! Love them , always super friendly and welcoming!

Lam and Vincent took care of my pedicure today, and they were amazing! The salon was clean and welcoming from the moment I walked in. I had a specific polish request that was a little particular, but they were so kind and accommodating, never made me feel like I was asking for too much. Great service all around! read more

They don't scrape the dead skin off when you get a pedicure. Told me "Callouses are extra." Honey, I don't have callouses, and your little sponge isn't going to get the dead skin off. ONLY pedicure I've had where they do NO exfoliation at all. My feet still look dry, WORST ever. Paid $30 to basically get a half hour chair massage and my toenails painted. read more

VIP Nails & Spa - Nail Salons Near Me - Fort Worth, Texas

Bad service and techs that don't listen to how you want your nails painted, trimmed or shaped. I will not be returning to this place.

Went to VIP several times for a gel manicure. Every time I went, they would leave a gap between the cubicle and nail. I asked them if they could fix it and they said yes. I always got the gap. The man and woman did the same. I think the guy's name was Henry and the lady who sit next to him I forgot her name. They both left a gap. They both seemed in a hurry every time I went. I believe they did this on purpose to get you to come back in sooner than necessary. I was embrassed to show my friends my nails when their's were perfect. I quit going. I will never return under these circumstances. VIP needs to train their staff to do better. What a shame. read more

I just moved from Fort Worth and thought I'd give this place a try for dip and pedi at the same time. The guy that did them was in a big hurry, and burned me twice with the drill. He put gel on top at the end and had to suena lamp/light to cure them. (I have been getting nails done for many years and haven't had that done in several years.) No warm towel, or light had massage. Just oil and he said be sure to wash them before you leave. Not good with customer service. Girl that did a regular pedicure did a nice job with the massage and towels. When I checked out I was charged $5 for removal of the dip in order to put on a new set. Again, after moving from Fort Worth, this is always included for $40. So to get a dip was $45, because you have to have them removed every time! I mentioned this to the girl when I was checking out. I recommend looking to another salon in Cleburne and it's a shame because this place is lovely. OR go back to the big city where they understand customer service and pricing is appropriate. read more

VIP Nails & Spa - Nail Salons Near Me - Fort Worth, Texas

The old lady with short dark hair absolutely destroyed my nails. She caused so much pain the whole time. I asked for a gel change and fill. She filed down into my nail bed so deep that there's a noticeable edge. It it HURT! and she put the bead of acrylic so narrow on each nail that it left a very noticeable edge around each nail. So her solution to that was to dremel the outsides of my nails, including my actual fingers. It was very painful and now that it's been a few days the regrowth is so obvious. It just seemed so rushed and for what? Horrible looking nails. There are dips in my gel because of it not curing between coats. I would seriously question whether she had legitimate training at all. And I didn't have the courage to stop the service because I didn't want to embarrass her. However, the more I look at my nails, the more regret I feel. read more

I went here the other day after on a whim...Alice did such a great job on my nails! I will definitely be going back read more

VIP Nails & Spa - Glitter french tips - Nail Salons Near Me - Fort Worth, Texas

Started ok but didn't like the fact I was told they were done and I left with wet nails and one got messed up before I even made it in the car but I was so over it. I wasn't going back in. Never coming back that's for sure. read more

VIP Nails & Spa - Looks like I'll be adding my own top coat when I get home. - Nail Salons Near Me - Fort Worth, Texas

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If you want to spend 2 hrs here with rude, overpriced and uncomfortable service this is the place. Absolutely terrible. And don't go anytime after 5 they will rush and do a terrible job. Ask them for their licenses, once i asked for it a man stopped doing my feet. That's how terrible they are read more

I went here today because I had a coupon on the FrogSaver App (areas around the TCU area that have deals/discounts) Note: this is the ONLY reason I decided to come here! I went as soon as they opened & was helped right away.. the gentleman who did my gel pedicure did not talk much at all, but listened to me and what I requested. However, the other gentleman who did my gel manicure was absolutely rude! He started to file my nails and the shape he made them was horrible!! I asked him if he could make them more square shaped & he straight up said "no" to me. So I had to go back and forth with him to get him to file them somewhat how I liked them! He ended up making my nails look horrible... and didn't even bother to clean up the polish he left on my skin. Once I finished, I went to the counter to pay & when I showed them my coupon they said I couldn't use it because it was from the "old owners" and they continued to say that they've "tried" to call the app to get it removed but couldn't. They didn't offer me any other type of discount for the inconvenience. I take blame for not calling them before to see if I could use the coupon. I ended up paying $90 for a less than average gel mani/pedi. I will NEVER return to this place again. The job done on my nails was enough to never come back, especially if the nail technician straight up refuses my requested nail shape. I do not recommend this place. read more

I was a walk in on a Monday. I was promptly served as there was only one other patron in the shop. The service was adequate. My reason for a two star review was that evening my big toe was scraping against my bed sheet. It was cut but not filed smooth. read more

Didn't take any time on my nails rushed through it. If you want your nails done right this won't be the place. I want my money back read more

VIP Nails & Spa - Nail Salons Near Me - Fort Worth, Texas

This is the worst place to get your nails done don't go. They didn't compete my nail on the left hand now I will have to go to someone else to get it fixed.. I mean really you need to close your business. read more

VIP Nails & Spa - Nail Salons Near Me - Fort Worth, Texas

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First time going today-Horrible experience! They took too long! Was there for 2 hours just for a pedicure! They didn't even acknowledge me when I first walked in! Once I was seated they didn't offer me any to drink I had to ask for it and even then they seemed bothered. The person working on me was sooooo slow! They went to the back after they sat me and I waited another 20 min! Ughhh-this place is a joke!!! Don't waste your time or money here. read more

So I am so disappointed I should've posted about this right away, but I thought I would turn my cheek an give them another chance. ! I been a regular to this salon for the past 4-5 years. I went in Dec 15 it was a Saturday to get some Christmas nails. Which I posted a picture in the images above. They were dip with 3 colors costing extra for each color an $5 each design (2nails each) which was a do-able design. I wouldn't say her art work was $5 worth. So my nails came to a total of $55 and I got a pedicure that day of $40. So the next day my nail chipped. I wanted to get in to get it fixed, but I couldn't with work, holiday business, am my children. I ended up finally getting in the salon 6 days later and guess what!?!? I had to deal with some major attitude I didn't like from Alice. I tried to be polite an think maybe she just haven a bad day, but she huffed an was showing irritation with me because I wasn't fast enough to pick the colors. Chill out it's your job and I pay you. Your whole job is to please the customer. Well that was when I first got my Christmas nails, when I went to get the one nail that chipped 6 days later. She fixed it by packing it an took her 5 mins. I got certified in nails 10 years ago. An last time I check you don't fix a nail by packing it. That's a quick fix and I wouldn't of cared if she didn't charge me for it. But she did! Am guess what?!? The nail broke the next day same area where she fixed. Which she didn't really fix. Soooo I was sad about that! But then I went back after for the fill and waited 1 hour an 30 mins to be seen. They removed the dip and because I wanted chrome they told me it be 60. So I decided to just have my nails painted with the chrome polish I brought with me. Well the guy who was doing my nails Henry. Told me I have to take a seat and wait for someone else to paint my nails. What??? I waited an hour an half an because I wasn't doing dip you push me aside!!!! Then he tried making the front desk girl paint my nails Gabriela. The front desk!!!! Why? That's not her job! She was annoyed that he even didn't that to her. She said just paint her nails. I felt really hurt and sad the way I was treated as well humiliated after being a loyal customer and bringing them business through out the years. Truly dissatisfied and disappointed on the few employees that were rude an unprofessional. I came to find out after I said I will go home an paint my own nails. That Jacque the boss was on vacation. An it hit me! She runs the place an that's why it wasn't running as well because she wasn't there. I hope I can talk to the owner and fix this. read more

VIP Nails & Spa - Nail broke next day. I'm a regular customer who have brought them business. An they still charged me for them packing the nail. - Nail Salons Near Me - Fort Worth, Texas

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This place is excellent! Just one person was in the pedicure area when i wslked in but within minutes the place was hopping. I was getting a nail repair with the owner (he did a very good job). He turned around to use an intercom to call someone. Suddenly a bunch of employees emerged from a back room to handle all the new customers. What a great idea, it always looks weird having lots of bored employees hanging around the salon paying on their iPhones. Also, the pedicure customers were enjoying a glass of white wine during their sesson. The kids had juice or water. They even had boys and men getting a pedicure. That was a first for me! The place was beautifully designed, tvs in each direction, and they knew what they were doing. Owner suggested a fill rather than just a repair but said I didn't need a new set, he could fix them instead. He did a wonderful job and my hands look great,again. I was a walk in too, just traveling through, and he treated me like a good customer. This is a very nice place that indeed treats you like a VIP and very reasonable prices... read more

VIP Nails & Spa - Great job on this gel fill in! - Nail Salons Near Me - Fort Worth, Texas

Customer Service - Came at 445 pm on Sunday right before they were closing on a Sunday and they were nice enough to let me in! For closing, the salon was still super packed, so I would recommend making an appointment if you're coming in on the weekend. The two ladies who did my manicure/pedicure were still super nice to me though, despite what I'm sure was a long days work. Services (gel manicure and regular pedicure) - I would highly recommend a gel manicure to anyone who sucks at maintaining their nails, like I do. Although it's a little more expensive and takes more time than the regular manicure, but I PROMISE it's well worth it in the end because you won't have to come in and pay for a touch up. It lasts soooo much longer than a regular manicure. The woman I had was also very efficient at doing the gel manicure. Pedicure was average. The regular pedicure comes with a nice scrub of which you can choose different scents so that was a nice added bonus. But many other salons I've been to have that as well. Salon - I also super appreciated how clean the salon looked. Because I stayed after their normal business hours, I also got to witness their end of the day cleaning procedures. They thankfully clean the jet tubs extremely well and sweep up nicely. Overall, it was a great experience for the price. I got the gel manicure and pedicure, which came out to $55. I've definitely had more expensive ones with worse services so I will definitely be back to VIP! read more

VIP Nails & Spa - A pano of the salon! - Nail Salons Near Me - Fort Worth, Texas

Jack and Leon take such great care of me when I come in for my nails. Superb place to go. Cleanest shop I've ever been in and the nails stay on with absolutely no lifting. Love love love these guys read more

VIP Nails & Spa - Nail Salons Near Me - Fort Worth, Texas

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1st time going to visit nails, I had a very good experience. David did my nails he did excellent job, was courteous, the place was very clean all employees were nice. I would recommend going here to get nails done and be sure to ask for David. On a side note, when I was leaving a couple of women came in, it was closing time they wanted full sets, they were welcomed with smiling faces at 7pm. Just saying. read more

Went in for a fill. Waiting time was ok but I was rushed out of there with unevenly shaped nails. Bubbles on the nail polish, my nails weren't buffed right so it's just a hot mess... Not going back. read more

I am being generous with the two stars. People were nice. The place was clean, but their supplies are sub par. I've never broken this many dip nails in my life. I work in an office and don't do much vigorous or physical work. In one week 7 of my nails have either cracked or chipped. They fixed three two days after I got them done, but now I have 4 more, two of which are the same nails they repaired. I also left the first time with top coat all over my cuticles. read more

Steer away from this place. My mom had a horrible experience and asked me to write a review on behalf of her. She called ahead and asked if they take walk ins or just appointments. They told her walk ins are fine. She comes in with a friend and gets seated. Her feet are soaked and other people begin to come in. 4 different clients later, 45 minutes later, feet in now cold water, she asks why she has not been tended to. They say it's because they had appointments. My mom got there first. They ignored her and her friend for 45 minutes while tending to people that came in AFTER HER claiming they all had appointments except my mom. I don't want to throw out the race card but all these other ladies were white, my mom and her friend latinas. My mom has a strong accent. She had to ask for towels to dry her feet to get up and leave. They didn't even ask to make things right, just handed her the towel and let her leave. My mom was paying for not just her pedicure, but her friends, along with getting my sister and I gift cards. One client, 4 services. They missed out on a potential great client because they decided to ignore her. She took her business elsewhere and not we all have appointments at a different salon. While my mom was leaving, they all started yelling in their language around her. They didn't even try to stop her from leaving. These people don't care about their clients. Go elsewhere. read more

Well... I'm new to the area and maybe I'm spoiled to my old salon. But I can promise that I'm not coming back here. The technicians speak poor English. And aren't very polite. My nail job was sub par. Especially for the dip manicure. The nail tech, Lee, did not even cut my cuticles and was unable to keep the shape of my nails like they were and how I requested. I had to ask him to cut them down.. all he was worried about was using fake nails. He was one of the worst nail techs I've EVER had. The reason I'm giving 2 stars instead one 1 is because of Tony, the tech who did my pedicure. He was much better, which isn't saying a lot compared to his bad Lee was. I personally felt like the entire time they just tried to make me upgrade and pay more. Very disappointed and miss my salon in Memphis TN. read more

I hardly ever leave a review but I wish I would've let the previous reviews steer me away from this place. I got a dip manicure and it came off within 2 days. I could tell getting it done that it wasn't going to be the best. The person who did my nails got hot pink all over my very neutral dip color. Had to sand it off multiple times. Didn't cut the cuticle so it started chipping off by the next day. Not a pleasant experience inside the salon and feel like I threw my money down the drain. Other people were also unhappy while getting their nails done at the same time as me. read more

I decided to pamper myself now that kids are back at school came in no one but 2 customers-were here at noon. Justin was the person who waited on me I said I wanted pedicure and full set Before he put water in foot thing I said can I have hot water he said it is hot! It wasn't it was like warm! Then I didn't say anything but he knew it wasn't right so he went to the back and got a plastic with hot water and just poured in foot thing while my feet's were still in there I pulled out. Then Lynn came and started doing my feet as he started doing my nails he asked how I wanted them I said square round for the tips and he said loudly 'YOU WANT SQUARE OR ROUND??? I was shocked that wasn't a good start but kept cool Long story short he was rude as he spoke to me and I let him know it he said I'm not rude! He typed in his phone and showed me ... do you want longer? I said I understand perfectly English and more so than you! He was being racist!! Then I told him never mind just my feet today! Things were not going well I felt and it's too expensive to ruin my nails and feet at this point so I opted for just a pedicure, he then proceeded to tell his coworkers and a CUSTOMER about what I said that he was rude!! VERY UNPROFESSIONAL!!!! Been coming here for years and seems that new personnel is always here but don't plan on coming back!! Lynn who did my feet kept quiet and just smiled as she heard Justin speak to me!! The tone you use to speak to customers says a lot to people! read more

This is the only nail salon I go to! Been coming here for 5 yrs & never once been disappointed! Ask for Trina!

I've come here on and off for 2 years due to convenience of location, in that time service has gone downhill. Not only do they barely acknowledge you and take a ridiculous amount of time, the end result is horrible. If I wanted my nails to look like it 4 year old did them I'd save myself $35 and let my 4 year old to them. If you point out that they're messy or the wrong shape you get ignored. read more

VIP Nails & Spa - Messy gel mani. - Nail Salons Near Me - Fort Worth, Texas

Some gems already fell off after a day. They also put nail glue instead of a gel top coat, all over the top of them which dried dull, so now they don't even sparkle. They're bumpy and too thick and curved. Not satisfied with this experience at all. I won't be back. Took 2 1/2 hours and they don't look that good. Overpriced too. $87 for this. read more

VIP Nails & Spa - Some gems already fell off after a day. They also put nail glue all over the top of them which dried dull. Gems don't sparkle. - Nail Salons Near Me - Fort Worth, Texas

Whenever I'm in FW this is my go to place. I've never been disappointed. As with any business there are some nail techs that are better than others. It's a busy place so sometimes I have to wait a bit. No big deal. I've always been treated professionally. I definitely recommend coming here. read more

This is a nice place to get pedi's & solar nails. It's clean, quite and they do a good job with reasonable prices. Love the deluxe pedi with mango & coconut. read more

Do not waste your time. They don't care if you're a regular or not they will turn you away in a heart beat. Find somewhere else who will actually appreciate you and your money every two weeks. read more

they have never disappointed!!!! i've been going here since FOREVER, and i've never had a bad experience. especially when i ask for leon to do my nails. they are beautiful as always read more

VIP Nails & Spa - Dip - Nail Salons Near Me - Fort Worth, Texas

I have come to this nail salon on two different occasions, once to get a full set put on and then to get a pedicure. The salon is very nice and clean, and they did such a good job on both occasions. Leon did my full set and I love it, he did exactly what I asked and it is one of the best nail sets I have ever had! Vivian did my pedicure, she took her time and did everything very well! I will definitely be coming back! read more

VIP Nails & Spa - Nail Salons Near Me - Fort Worth, Texas

The first time I went the place was very nice and looked clean. The lady that did my pedicure was super nice took her time and did a great job. The man that did my nails forgot I was waiting to get my nails done. I sat there for 30 minutes before anyone realized I was waiting. They were busy so he rushed through my nails and did not buff them properly. The second time I went it took Susan who was very nice, an hour and half to do gel nails. After she was done the polish was bubbling and came off in a big goo mess. They had to take them off, and said something was wrong with the color. I choose a different color, and Alice re did them. They looked good but she forgot to put the top clear coat on. I reminded her and she argued with me and said she did. I was watching the whole time, I'd already had to start all over because of messed up product, she did not. The whole time she put the clear coat on she argued and she you know I already did this. They were rude I will not go back! read more

This was such a nice surprise for me. I generally go to places downtown (and pay for it) but have found the services to be mediocre lately...so I decided to give this a try. I thought everyone was so friendly, everything was reasonably priced, and the chairs aren't broken (oddly this seems way too common). It was relaxing and well done! I know it's not as "fancy" as some other places, but the overall service was better. Also, the towels were so clean you could smell the laundry detergent on them--thought this was a good sign! I will definitely be back! read more

I've been coming here since 2011 or '12. Three owners later, service just keeps getting worse. Why can't salon owners understand that the clients go to be "pampered"? It's NOT relaxing when you're rushed, it's NOT relaxing when your employees continuously yell at each other in their language, its NOT relaxing when the employees stop offering a beverage (not even water) when it used to be the first thing they did, even offering refills on wine, AND IT'S NOT PROFESSIONAL to put up a "privacy screen" near the pedicure chairs, gather with other employees and start gambling while your clients sit and feel abandoned. This "employee gambling game" has happened during my last two visits. The employees were loud and totally ignored the customers. We, the customers, sat looking at each other, baffled, and wondered if we should walk out and let them have their party in private. Seriously, this place doesn't even deserve 1 star any longer. I've been a loyal customer FOR YEARS, through good and bad! But no more! This place has become absolutely terrible!! ZERO thought to customer service!! read more