Excellent service Very helpful Guided me to exactly what I needed. Gave extremely helpful advice! Extremely helpful and gave me full attention read more

Switched from Curaleaf to Vireo Health a few years ago, very happy I did so. Vireo offers a nice variety of product, generous discounts, caring service and free home delivery if needed. Their website is easy to use, saves time for pickup orders. As good as it gets in these trying times. read more

I haven't been to the dispensary in person, but this is my go-to dispensary for delivery. There is always a good selection and I've often come across hard-to-find strains. They also have great discounts and a reward program. read more

Great customer service very professional the gentleman at the front desk took his time to explain every detail to me. He had recommendations and suggestions great place will definitely come back read more

I had a delivery scheduled on a Saturday and my man called before hand and made sure everything was perfect. Dude was pleasant and professional. Made my day! read more

Vireo Health - Cannabis Clinics Near Me - Elmhurst, New York

I have been a delivery customer of this place for years but no more. The customer service and fulfillment lately has been absolutely incompetent and infuriating. They sent me the wrong thing and when they tried to fix it they kept sending me the wrong product for three different delivery attempts. I have never encountered such incompetence in fulfillment, particularly when you are ordering online. How hard is it to pull the correct product. I also tried to give them an opportunity to make it right and they failed spectacularly. I had to fight profusely for even the refund to which I was entitled even though everyone at the store acknowledged I was never sent what I ordered despite three different delivery attempts. When there is a shop on every corner now, there is absolutely no need to keep ordering here when they cannot get it together and don't seem to care at all about their customers. We all make mistakes. But making the same mistake for three deliveries in a row after many phone calls and emails and not even attempting to make it right is unacceptable. read more

The folks at the dispensary, who I've only spoken to on the phone, are very knowledgeable and helpful, if sometimes a bit rushed (who isn't?) The man who most often delivers my order (Kevin) is amazing: kind, funny, thoughtful--the kind of person who'd drive you to the airport. All of the delivery drivers I've met so far have been nice, but I kinda can't put into words what a great guy Kevin is. read more

May 2020: Easy from start to finish. Everyone from the initial pharmacy telegraphy visit (Doc had a cool face mask with stars on it), to the delivery team of two people in a vehicle were professional. From dress top to bottom (casual or business casual), to demeanor, disposition, and knowledge. Everyone was very pleasant. I thank you all for helping my life and get off the myriad of daily Rx regimen from two of my physicians. I use the Queens location in between the Queens Center and Queens Place malls. Be sure to ask the pharmacist about a financial hardship discount such as being on public assistance, a first responder or a military veteran discount. UPDATE: August 2020 Multiple orders this month to figure out what works for my chronic health condition (Crohn's Colitis) during this severe flare up that landed me in the hospital multiple times. The Red distillate and capsule work great for later in the day or evening, the Yellow capsules I take in the morning to knock back the spinal stenosis and leg numbness (pins and needles), the digestive and autoimmune disease, and also helps this veteran with mental health. Buy the Bug Rx by Mig Vapor along with the replacement coils for a discount. Also be sure to receive your $3 validation parking discount, will be on your receipt. read more

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everyone there is really rude and unhelpful, and their system doesn't work. I need a *ton* of cannabis to sleep, and when I tried to get some from here (my old dispensary had closed), they refused to sell me anything for over a month because they said I had enough already. But they don't realize how much I need to sleep at night! I can't last that long! not to mention, when I tried to visit in person, they were super rude and treated me like some classless druggie read more

I was in the neighborhood and realized that the brand of paint cream that I use has its own store! So so I went in and was greeted warmly by the gentleman at the window. I showed my card and was invited inside to find out more about how to purchase my cream here. After registration the registration which only took a few minutes I was informed that I needed to do a one time consultation with the pharmacist, via a phone call. My appointment was scheduled for almost an hour in the future in the future and a really nice lady I think might have been the manager call the pharmacist to had her move my appointment up sooner, since I was in the store. I really appreciated this consultation because I was able to find more products to combat the chronic pain in my knees, hip, back and foot. I decided on there is there oral spray (green 1:1) and of course my usual balms (red 20:1 & Indigo 1:20). They even gave us some free swag (tote bag and lanyard). I'm glad to know I can order online for pickup or delivery. Thanks Vireo Queens! read more

Can't speak for all of Vireo Health - as sanity slowly returns to marijuana distribution there are many outlets. I'm sure some of them are good (though whoever thought grass came in rainbow colors should be exiled to Elba) but my beef is with whatever passes for an outlet in White Plaines. It's cold, it's unwelcoming, it's hostile. I've been in Vireo's White Plaines outlet no more than a half-dozen times. That would be about six times too many. I don't know if the employees are grossly underpaid or just trained to be hostile but a visit is like contemplating eternity in purgatory. This is not true in other Vireo outlets, only in White Plaines. The White Plaines Vireo is nearby. It's convenient. And I'll never step foot in there again. You'd be wise to do the same. read more

This place has some mixed reviews on here so I'd like to share my experiences in hopes that it will help some people that are on the fence about giving vireo a try. The sales here are very often second to none compared with the other medical and recreational dispensaries. I have never paid more than $180/ounce here. The product in my opinion has taken a giant leap in quality over the last year or so. I haven't really had a bad experience with any of the strains that I've picked up from here, house brands and others. The variety of strains are also phenomenal. I've been able to try many, many different strains that I hadn't seen before at other licensed dispensaries. The staff is cool. They genuinely try their best to be as speedy as possible and can usually offer some great recommendations. Chris, Natalie, and the others who I haven't gotten a chance to learn their names yet are awesome and always make me feel great during my time at the location. I have to give Vireo 5 stars based on quality/price/and typical customer experience. I really hope they continue to be one of the best medical options around as I have become a very frequent customer. I owe them a few pizza pies. read more

DO NOT GO HERE!!! The first red flag was reading reviews about moldy flower but I figured it was easier to go to White Plains vs. Long Island. I tried to purchase product from thus store and they told me that I couldn't because I purchased 3 1/8s and 3 1/2 gram vapes. I was told I couldn't purchase anything more for 30 days when the state limit is 2 ounces. Guys Curaleaf is way more accommodating, save yourself the frustration and go there, they're so much better in every aspect!! read more

Very accommodating. Good product. Always deliver when promised. The best experience I've had with this type of establishment.

I have used this place 3 times for delivery yet when I called today because, again the website says my address in astoria isn't real, I spoke with a guy. John I believe. One of the nastiest rude people I've ever spoken too. He didn't know the products. Couldn't answer my questions about strains,and spoke super fast as if I was bothering him. He even hung up while I was asking a question. Then I called back and he was ruder than before. I would love a contact number or email from either his manager or the owner. You should know he lost you a 500.00 sale today. And update the website so it doesn't say delivery until 7 pm. Everyday, but when you order there is a 5 day wait to get a delivery in Queens. I could go out there but it's such a dismal looking place with rude counter people. I'd rather go to Rise in manhattan or Sunnyside in Bklyn. Get it together if you're going to serve the medical community !! read more

I've been searching for one place that I can purchase from and this is it! This place really impressed me with first and foremost their customer service. There is also a chart that measures the amount of thc:cbd ratio each product has. It's little things like that that I find attractive. Last but not least you can get a gram of oil for $97 bucks which is a great deal! I hope they keep their prices the way they are. I'd like to see sales from time to time or maybe Evan a loyalty program where you can earn a few bucks. Products are better than any other dispensary I've tried and I'd like to say that I've tried them all. Make sure you purchase the bug rx they sell. You get a really good hit and can change the pull settings. You can also call in orders and also have the option of home delivery. read more

Not even recreational. Pure waste of time. I wouldn't waste time driving there only to find out u need a card. While so many spots u don't need one. read more

If you are receiving Medical Marijuana, Vireo is very easy to use. You can go online and place your order and either pick it up at your convenience (orders usually ready to go in 2 hours or less) or you can have it delivered to your house. read more

Every time I go to Vireo Health on Queens Blvd to pick up my son's live-saving medication, I am always blown away by the caring and professionalism of all those that work there. From the first visit where you have a relaxing, informative session with the knowledgeable pharmacist to visits when you are picking up refills, you know that these people care about you. This is not just a pharmacy where you pick up medication and leave, or what you would imagine a marijuana dispensary to be. Their office is spacious and comfortable. They are patient, professional, and will work with you and your doctor to figure out what you need. The location is actually very convenient to get to if you live out of the immediate area. Its proximity to Queens Center Mall makes it easy to find parking in the garage, and if you bring your parking ticket into Vireo they will cover parking for you! Pretty soon they will be even doing home deliveries, which will be a first in NY. I was there recently and had a wonderful time chatting with John the pharmacist, and Nash, Cindy, and Jaren. I implore anyone that is new to the world of medical cannabis to seek out Vireo. They will help! read more

Vireo Health - Cannabis Clinics Near Me - Elmhurst, New York

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Don't know why this place has only 3 stars. The office is located in a very busy part of Queens so be prepared to park in the mall next door. The staff was friendly and helpful inside when I went to pick up. The girl who explained what I was getting and how to use it was very sweet. I had ordered a delivery on the same day as the NY Marathon so the delivery was severely delayed (over 2 hrs I think) but they still showed up! Delivery guy was really nice even though I'm sure he had a frustrating day trying to get through traffic and was obviously working longer hours than expected. Someone even called me the next morning (they were closed after the delivery was late) to apologize for the delay in delivery and really that is all anyone is looking for when there is any issue in service. Products work very well for me! It's super expensive but for someone like me who uses a small amount each day it will last me forever. All in all happy with my first two experiences for sure and will definitely be back! read more

Sigh ... nice place, nice people - ridiculous prices for some vape pens. You can go to L.A. and get better quality for a hell of a lot less. read more

The staff at the counters are pretty informative and welcoming but the girl at the front desk is rude and always seems annoyed. You're in customer service and your dealing with human beings with medical issues. I'd give 5 stars just for the women at the counter whose super informative but I gave 2 because the receptionist is the first person you meet and she has an attitude. Get someone who is smiling and happy to hear and see you. She was rude to others on the phone as well. Overall thank you vireo but your receptionist sucks!! Okay so now I'm back 2/21/18 bc this is the dispensary that I'm "required" to go to... front desk person is so sweet (diff person) very sweet! read more

Very happy with this dispensary. The entire staff is pleasant and the pharmacist was very knowledgeable. The home delivery with free shipping is wonderful as I'm far from Queens but the first time office visit was well worth the trip. Parking garage located around the corner is convenient. read more

Professional, knowledgeable and friendly service. Great products, reduced my pain significantly. Love delivery option, very helpful! read more

The product is fine, which is why I'm giving two stars instead of one, but ever giving this company my business or my phone number was a mistake. I have had to unsubscribe four times so far from their texts and twice from their emails (I didn't mean to opt in to either--it's all spammy stuff). If you have a question about your account or their products, don't bother calling--you can't get a live human on the phone. And if you email, you will get an unhelpful response if you get a response at all. I regret choosing this dispensary. read more

Honestly, I think that they sell a placebo, because I tried Colorado candies, I tried MA candies - and what they sell just doesn't do anything; no pain relief at all. read more

First I wanna say Rebecca in the Queens store is extremely helpful. She took extra time to answer all my questions and is always very fast and efficient. I hope management looks here because recognizing talented employees is important!!! When I first got my card I was going to Curaleaf. Then a few months back I tried Vireo in Queens. Tried the red formula extract cartridge and distillate syringe. They say in other states Vireo red is the Jack Herer strain. It certainly tastes like it. This is the best tasting oil you can legally buy in NY State. It's also quite potent with 76% THC...it feels closer to 85 to me...possibly because of the terpenes. Unlike curaleaf and their other competition, Vireo uses strain-specific terpenes in their distillate. What does this mean? You're buying cannabis oil with cannabis terpenes. Unlike other places where you're getting cannabis oil with food grade terpenes (ie. Linalool extracted from lavendar instead of the strain itself.) I don't know about you, but if I'm paying top dollar for there products, Id at least like to know they're 100% cannabis! Kudos to Vireo for that. Also the distillate syringe is a great product! You can make edibles with it or you can fill up any ccell cartridge or other pod device. It's very versatile. Very pleased so far, I can't even go back to CuraLeafs carts...they just taste bad! Way to go Vireo...keep up the good work. Let's get some flower soon maybe? Better yet, live resin or concentrates? Try this place you won't be disappointed!!! read more

Today I had an experience with a young woman that restored my faith in the human race ! This beautiful young lady (Anessa) delivered my Rx & 7 min later came back to my door to count out the money I gave her to show me I overpayed ! Vireo never fails me ; they keep me up to date with all my documentation & respond to any questions immediately! I've never come across any staff member that hasn't been awesome BUT today was above & beyond This is the place to go for your cannabis needs ! PS, the extra money was well deserved so I gave it to her ! They come fully prepared to keep me safe & that's imperative for my situation God Bless & Stay Safe ! VIREO All THE WAY read more

The worst experience I've ever had with customer service and their trash online ordering system errors when I was trying to order. Constant Error 404 inside on their website and they didn't address my many requests for help being unable to place an order. Deliveries canceled issues. I canceled my account with Vireo and blocked their contant emails. cc: google.com/reviews read more

I previously gave Vireo only 4 stars, but I docked that star for parking. Now that I use their delivery, 5 stars it is!! Steve Flushing read more

I live close to Riverhead, NY and therefore Columbia Medical marijuana dispensary. I use the products once and was satisfied. All was good with the service, expertise and product. It was just expensive. My doctor requires monthly visits, not the state. The $100 a month he requires to not pull my recommendation plus the cost of medicine is rough. Another rating forum said someone experienced the same. They went to Vireo in Queens, New York and found out that all THC is the same but not all formulations are. The bottom line is how much ingredient for how many dollars. And the winner is-Vireo. They even sent me a coupon for free delivery. Smart business to get to me close to their competitor. Smart management leads to the best pricing which goes right to the consumer. Used to grow white widow every year. No more outlaw stuff, thank God for Vireo. read more

They are terrible, but they have a monopoly, so you have no choice. They don't answer the phone--all choices in the phone tree lead to an answering machine. They don't show up for scheduled online consultations and leave you sitting there, and in-person consultations run extremely late. Plus, feels much more like a drug dealer than a pharmacist and aren't at all helpful. Basically they have a chart that tells you which color coded products have what ratio of THC to CBD, and they will read the chart to you. read more

They are truly amazing! Always very helpful and caring for their patients. At first I didn't understand why the prices were the way they were and why insurance did not cover medical marijuana. They explained that they are fixed prices by the state and that the pharmaceutical companies still don't consider this "medicine". So it makes perfect sense! They are also cash only because the banks still don't want to fill up the ATMs for a medical marijuana company. FYI Always will go back to them. Thank you Vireo for helping me! PS-The hours on here are not correct for the Queens dispensary: Mon: 12PM-7PM Tues: 12PM-7PM Wed: Closed Thurs: Closed Fri: 12PM-7PM Sat: 11AM-6PM Sun: 11AM-6PM Just to help out anyone who needs to know their hours read more

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I'm updating my review of Feb. 13. Vireo has started delivery for the past 2 1/2 months and I have to say it is awesome. For the month of July and August they are giving free delivery and it is well worth it. I visited the dispensary yesterday to pickup my meds because I was in the neighborhood and I realized how much I missed everyone there. Cindy who does both pharmacy and front desk is awesome and always has a smile on her face. Jaren wow she is amazing. She always helps me and is always just a phone call away. No matter how many questions I have. Really Really nice. Then there is Nash who is now doing pharmacy. She is still so sweet as ever and her personality is so wonderful. She makes you feel so relaxed and is also so happy with a Wonderful Personality too. I can't tell you how this dispensary has all the right people and all the sweetest people working for them. No matter what they are always available for you to ask any kind of questions and no question is stupid, as I have found out. They are so knowledgeable I am happy that I am going to them. Please if you have not tried Vireo dispensary on Queens Blvd. YOU MUST, they are the best. Especially, I have been going to them for 6 months, I can tell you they are as nice to you on day one as they are 6 months later. I would highly recommend them. Also, just a side note on Yelp they are still saying that Vireo is closed on Wednesday and Thursday. They are now open 7 days a week to help anyone that needs medical marijuana. read more

I had a good experience in the past with this store and their delivery guy is very nice but today was uncall for. When I called to add an item the worker had an attitude. Who knows why but I didnt cause it. I was told the item was sold out. The cannabis was on sale there for several months. The worker even told me he does not see the item on his computer. I mentioned that I will check on my end and call back. The item was still there and not sold out. He added the item and jacked up the price. I mentioned I have a discount. He asked me to hold on but still listening on my household conversation. He assumed what ever he heard was for him. I was not even talking and he got on the phone saying what , what, and I"m wondering whats going on and he hung up the phone on me. The pharmacist called me and said I had a problem with the worker which I did not so they refused to sell to me and took my account off and blocked me. I will pursue this... read more

Unfortunate first experience. Being there are minimal dispensaries in New York I traveled a far way for my appointment. However since I'm unfamiliar with the area the little time I left for parking was not enough, there is little to no accessible parking. Inevitably I was 20 minutes late for my appointment. Obviously I would not be able to request my full appointment time since I'm at fault, but I just wanted to speak to the pharmacist for my 10 minutes I had scheduled. But I was not taken seriously and many patients were helped before me...ultimately by the time I was tended to the front desk employee told me I could not be seen. Sad because you'd hope a place treating patients with such chronic conditions would treat their patients with compassion. read more

If you need medical marijuana, forget for having any compassion for paying for any products with Vireo. The products are very low dose and forget the edibles. Everything is extremely overpriced and uneffective. One star for their delivery service. That is only working part. read more

I'm so conflicted about Vireo, but from my experience these past months, all I want is to find another dispensary! I've been verbally abused by the pharmacist, the 'general' phone, 'support staff', and anyone else who had an opportunity to mess with me! That being said, the delivery guys, and (most of) the dispensary staff at the WP office (except for the pharmacist!) have been pretty much great. I'm not afforded the luxury of being able to get to White Plains much at all. Specifically, I've had leaking containers which have been a nightmare to rectify, the burden of proof lies to the 'customer/patient', and trying to replace a damaged container is a hassle, takes many days, and forces the patient to furnish PROOF that leakage indeed occurred; making one feel as though THEY HAD DONE SOMETHING WRONG!! When they hadn't! The 'vaporizer' I was FORCED to purchase is terrible! It was $40, and then having to purchase another $20 worth of filters, which work even WORSE THAN THE VAPORIZER, adds insult to injury! I researched it a bit, and after a little cajoling; I finally got the truth from Vireo, AFTER I'D PURCHASED THE $40 PIECE OF JUNK, that I could have furnished a system of my own choosing, and saved a lot of money, and gotten a much better vaporizer for a whole lot less!! The 'refill' product, which is supposed to be a 'better buy' with this 'scheme', winds up with a lot being wasted, because of the ridiculous packaging, and it pulls junk out of the vaporizer, that's so disgusting I've had to throw it away! Then they'll try to sell you more filters! Had anyone heard of any product - on either side here, that ought to need the filter replaced every refill, every month??? Something's WRONG!! Why is the consistency of their product such that one must replace filters with each refill? That isn't right! What is the JUNK that comes out from even a new filter, it's gross tasting, and leaves a chunky, funky residue in one's mouth? GAAK! I don't know if I've been helpful or specific enough about this, I can only hope to give a heads up to anyone who has a choice when it comes to dispensaries. ~~None of this addresses the need for financial assistance for people, like me, who can't afford to pay cash for this product! Dispensaries are thrilled that people need/must pay cash for this medication as they taper down from narcotics! Really though, what's the point of all this, if people can't financially afford to get relief for legitimate, documented pain and many other types of conditions that can be helped this way? ~THESE 'DISPENSARIES' DON'T WANT TO HAVE M.M. COVERED BY INSURANCE! WAKE UP! PUT $ AND $ TOGETHER! COME ON! WE AREN'T STUPID!!! ~AS LONG AS 'FOLKS' NEED THESE MEDS, AND AS LONG AS THEY KEEP BANKRUPTING THEMSELVES TO CONTINUE TO PAY FOR THEM, WHY ON EARTH WOULD ANYONE CARE TO HELP GET THEM COVERED BY INSURANCE?? ~DON'T BE FOOLED! NO ONE WANTS TO HELP PEOPLE PAY FOR THESE MEDS, NO MATTER HOW MUCH PEOPLE LEGITIMATELY NEED THEM!! ~'EVERYONE' WANTS 'EVERYONE' OFF OF PRESCRIPTION PAIN MEDICATIONS...THEY JUST DON'T CARE WHAT HAPPENS, REGARDLESS OF YOUR CONDITION, ONCE YOU'RE OFF OF THEM!! GET IT?? IT'S ALL ABOUT THE $$$!! GET IT?? Sorry if the truth hurts.... read more

I purchased oil which was supposed to last 30 days and it lasted 3. That cost me $100.00. It's very sad because you can purchase twice as much for half the price outside the dispensary. In many respects the medical marijuana program actually encourages and fosters illegal conduct. It's an absolute disgrace. read more

I have found all medical marijuana dispensaries to be annoying. Vireo in particular has a ridiculous process where you must sign up on their difficult to use website and either drive all the way to queens for a consultation or spend 30 minutes on the phone with someone for a virtual consultation. Nothing about this place is convenient. You can't edit or cancel orders online once they are approved. The only option is to send an email and receive 6 emails asking how the service was. Or to spend hours waiting on hold on the phone. Delivery charges $20. And the products are expensive. I'm going back to smoking actual weed for 40/oz read more