I had gotten a quote from another dealership for $1400 to replace a car part and as a grad student…read morethat's strapped for cash that just seemed insurmountable. Nick recommended that I buy the part myself and he would install it for $180. Everyone was so kind and accommodating and made the experience a breeze. Highly highly recommend!

Another automotive facility stated I needed to have a part replaced due to wear for over $1400. I…read morecalled around and DeVoss gave me a priceof under $1000. After brining the car in to have it fixed, DeVoss inspected the part and let me know it didn't need to be replaced and only charged me for 30 minutes of labor. They could have easily collected the whole $1K and I wouldn't have questioned it. Good prices and honest people... doesn't get any better than that when looking for a mechanic.

Easy and trustworthy, and I HIGHLY recommend! It's hard…read morebeing a female to trust repair shops, but I love that they sent pics with any recommendations on repairs! Made appt online few days ahead of time (incorrectly-because I'm NOT computer literate) and they still got me turned around in just a couple of hours.

TLDR: I really liked the people and the service. I recommend!…read more To start, I was able to make an appointment within a week of calling. They were very friendly and made sure to get all the details of my vehicle to ensure they would have the necessary parts and oil. I asked if there was somewhere I could sit and work while I waited and was told yes. I arrived a tad earlier than my appointment (like 15 minutes). Upon arrival there was only 1 parking spot available, luckily I drive a small car and could fit into the space. Unsure where I would've gone if that wasn't the case. They took my vehicle back right away and checked me in. I sat in the lounge area. They have a fridge with complimentary bottled water, a coffee machine, a couch and couple of chairs and a tv. There was a smaller more private space that was next to this area with a rocking chair and space for kids to play. Nothing fancy but the Wi-Fi worked great for my VPN. They also have pictures and info about each of the employees. This is a nice touch and helped me know who was helping me. I received a text when they completed service and it gave me a link. At the link was a picture of my car and then the report of everything. I mean everything. For the tires it gave me each tires pressure along with a picture of each tire's tread. Picture of the engine. Picture of the fluids and how it compares to what it should look like. A full report with visual confirmation of everything. Very much appreciated. At checkout they explained everything they did and saw. Also explained their comprehensive rewards program that I enrolled in. Fair pricing. Overall I felt respected and that they were fair. They care about customer service and taking care of the vehicle. I will definitely be back.

This place was great! I ended up having to have my car aligned! I called into Leete's and spoke…read morewith a sweetheart named Tim. He informed me that I could come on in to be service. I did not have a wait and was serviced immediately! The employees that I encountered were very nice. I was back on the road in no time! I would recommend this place for all of your service needs!

Don't waste your time making an appointment. They don't honor it. This business has declined…read moreseverely over the past year. I've been a customer for 14 years and I won't be back.

This shop has became my go-to since moving to Richmond, they always get me straight…read more Every time I've been they do an amazing job, and have also SAVED ME MONEY by letting me know when they've overestimated the cost and/or a service doesn't need to be done yet. Everyone is so kind

I called about getting my car inspected and was told to be there right at 7:30 AM. I arrived five…read moreminutes early. There were two people also in line. I only needed a state inspection. They had my car for almost 11 hours and never touched it. They never called me with an update. I called several times and the technician was short tempered and unhelpful. In the end, I had to pick up my car without the service being completed or the car being touched at all. We will not return.

Excellent work done! Great customer service from Carl! Will be returning without hesitation.read more

Always great, reliable, honest, affordable work. After years of feeling overcharged at other shops…read morefinally glad to have found this one.

Preston's automotive service Beware of this place before…read moreletting them work on your vehicle We recently dropped off a vehicle ford SUV It had major ABS issues it was not safe to drive with our kids inside.We trusted preston's automotive service to fix to issue. Preston's automotive service gave us a set price $1155 to fix the ABS issue. Give us a 100% confidence They could complete the job. When the repair was made , we were told that was going to be a upcharge of $300 to complete the job they do not have the software to update the ABS module we would need to find somebody to complete the job. The ABS module needed to be program the The shop should heve told us this before they started job . Obviously there was a mistake made.The shop did not realize the ABS module needed to be program at that point, the shop should have corrected the issue for the customer Obviously the shop does not have the software to update the ABS module So now we have a ford SUV still broken down not safe to drive it with our kids inside My question is, why would you offer a repair to a vehicle? If you're not able to program ABS module. Feel free to reach out to me.We would like a full refund so we can go to a another mechanic to complete the job as of now.The vehicle is not drivable or safe to drive.

Horrendous service. Have called twice with two different inquiries each time, same result both…read moretimes. Some geriatric old man with the attitude of a high school cheerleader answers the phone, clearly can't hear or understand anyone on the phone, then just gets a pissy attitude. Any business should know, those who answer the phones are the first line of customer service, having this ass of an old man answer the phones like a child is not doing yall any favors.

I just called this Auto Mechanic to get some general information about warranty whether it's worth…read moreit and how hard is it to deal with the car warranty insurance company and the actual mechanic because that's where the truth is with the mechanic. Jason the owner was gracious enough to spend a good amount of time with me explaining to me how these warranty companies work and what to look for and what to ask and he gave me a few recommendations. You know it's really nice of him to take the time out of his day to give me all these tips and I'm not even a customer. Just goes to show that this place is really a genuine place to go because they don't have your business and they're treating me this good. he also mentioned whenever you get a used car always come in and get an overall check which is $89. This way you get an out side true review of the car you are buying not just what the dealer is telling you. I never thought about doing that but I can see where the value would be totally with it. Thank you Jason you really gave me a lot of good tips and I really do appreciate it. I'm looking forward to using your services in the future. Sorry if my writing is bad I don't do reviews but I just had to give this to you because you were so kind and honest. Aloha Jennifer

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

Fantastic service from these guys. Came in with a pretty major A/C issue with my 2019 WRX. There…read morewas an initial misunderstanding about what they needed to look for, but when I explained the problem, they went back, looked deeper (no additional charge), and found the issue which was a seizing air compressor. They made sure to take extensive video and pictures to show what the problem was so I knew they weren't making anything up. It's an expensive repair, so I made sure to shop around a bit. Their price was very reasonable compared to some highly rated local competitors who quoted me hundreds more for the same repair. Although the diag was more on the expensive side ($300+), it was worth it when factoring in the competitive repair price! Service was top-notch. Somebody was always ready to pick up the phone, and I was also provided a free shuttle service to my workplace, which is a courtesy they can offer at no charge within reasonable driving distance. Everyone is super friendly and willing to expertly explain the issues in-depth. I was so satisfied I went back and got my spark plugs replaced there too; once again, this was a very reasonably priced service. They have a rewards/rebate program which can help you shave a few dollars off if you're a repeat customer. Friendly, honest, and high quality of service - overall I highly recommend!

I got my yearly inspection and an oil change here recently and was very impressed with the service…read moreand overall friendliness of the staff. Matt was awesome! Not only did they take great care of my car but they didn't nickel and dime me and really walked me through what repairs needed to be done and what could possibly wait. For the first time I actually understood what was done to my car when I picked it up and paid, as they took the time to answer all of my questions.