If your car is a diesel vehicle I would not suggest going here. I needed an oil change and Volkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return. read more

I drove by this place not knowing it was here! I actually had an appointment somewhere this same day but saw the 10 minute wait sign and HAD to see for myself if this was true. I pulled in and was immediately greeted by a tech to tell me which lane to go in. I only had waited about 5 minutes until the car in front of me was done. I pulled in and the tech was super friendly. I asked a lot of questions and he answered all of them. I believe his name was Nathan and he was one of the assistant managers. I literally sat in my car the whole time and was in and out literally in 10-15 minutes!! They don't just do oil changes, he checked all of my lights, horn, signals etc. Also, if you are a first time customer, you get $5 off! I'm glad I stumbled across this place because I will definitely be coming back!! *This place is also Veteran owned and operated, much respect!* read more

Express Oil Change & Tire Engineers - Auto Repair Near Me - Midlothian, Virginia

I can't speak HIGHER of this location's service manager, Willie Harvin! Willie truly went above and beyond with his transparency, integrity, and excellent communication. I am truly blown away with his customer service and honesty. If I could give him and this location 20/10, I would! He has a customer for life and I tell all my friends and coworkers that if you want an honest and good human being to work with, Willie is the one to beat!! THANK YOU WILLIE read more

I am so impressed with how quick and convenient my oil change was here today. When I pulled in, a technician met me at my window and directed me to the correct lane. I had a brief wait, less than 10 minutes, as they were busy, but they got started on my car as quickly as they could. Once I was parked in the bay, my oil was changed quickly and the technician gave my car a quick look over to make sure everything was working safely. I was in and out in about 10 minutes and I didn't even have to get out of my car. This was my first time here, so I got a $5 discount off my total bill. I was so impressed with how quickly my car was taken care of and how polite my technician was. I will definitely be back! read more

Stephen greeted me with a great smile and was the friendliest oil changer you could ever want. 10 minutes really was 10 minutes... maybe even less. He washed my windshield, even though it was raining. He checked my lights and blinkers, Reset the oil meter, and best of all you never have to leave your car and sit in a gross waiting room. All around a great experience. Thanks Stephen for being a bright light on this cold rainy day! read more

Express has been my go to for all car needs for the past five years and they have yet to let me down! They are thorough in their work and never recommend a service that isn't needed. The guys are all very friendly and remember you from visit to visit. read more

This is the best place I know of in Chesterfield/Midlothian area to get an oil change. The staff are all knowledgeable and personable. I've had 2 Jeeps serviced there over the last 14 years. One guy told me after I'd had the 2nd Jeep for about 2 years, "I remember when you 1st brought this Jeep in here." That's important to me, this guy remembers my vehicle and they are always polite and professional. Just some good guys doing general maintenance, inspections and oil changes. read more

I have been taking all of our vehicles here for YEARS. You will not find service anywhere else like they offer here. They are fair, honest, and do amazing quality work! Willie is the most amazing manager and always explains everything to you fully so you completely understand everything and your options. I have switched all my friends and family to this specific Packer Crossing location because they are truly the best of the best! It's so nice having a car mechanic that you can confidently trust. read more

Gabe, Cory, and Wayne were so personable and helpful. Great service and a great price. Side note: It's also very clean and the refreshments were nice read more

I was unsure at first how this would be but I have to say I was pleasantly surprised. Everyone was very respectful and kind and kept me informed the entire time. They went above and beyond to make sure my truck was ready to roll and even topped off a few things for me at no charge. This has now become one of my favorite places to go to get my oil changed. Thank you guys for taking such great care of us! Scotty J read more

Miguel is a good worker and really helped me with my oil change. 10 out of 10 will come again

Great place, oil changed, fluids checked, state inspection, on time. I went to the gym while they did their thing. EXCELLENT service!

Very friendly, prompt and professional service. Cannon and his associates went beyond what was expected. Highly recommended.

Honest business, guys work professionally and quickly. Topped off washer fluids and checked everything thoroughly. Also Veterans discount. Appreciate the business read more

Express Oil Change & Tire Engineers - Business front - Auto Repair Near Me - Midlothian, Virginia

Wow!! Called to schedule appointment. Told, "No need. Just drive in and we will take care of your car." Bonus: Tuesday Ladies Day $5 Off Oil Change only. My double-lucky day. All technicians were courteous, prompt, and thorough. Matt managed a few bays and teams expertly. As you watch the dance of technicians, you will notice a fluid movement of technicians not oil above, below, and around your car. Establishment very clean, organized, and accessible. Located behind Chesterfield Towne Center - in between Costco and Lowes. read more

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I came here to get an oil change, and when I pulled into the garage, the guy checked my oil, and basically said that it was still really clean, and I could easily go another 2000 miles before getting it done- that he'd hate to charge me for something that I didn't need yet. I really value that kind of honesty! I asked if they did inspections, since mine was expired (shhh!), and they said yes, but that it would be about an hour wait. I had some homework to do, so I set up shop in their waiting room, and 45 minutes later it was done. I drove off into the sunset, one happy customer! read more

I would recommend this establishment,they are quick,and thorough,and you are never out of the loop when they conduct repairs!The floor manager Kevin Cooper is polite,smart and thorough,the Technical manager William is extremely smart,and technically sound,everything he quoted,he excecuted! read more

Went in for a quick oil change after checking out some reviews, was pleasantly surprised by the ease of service. Never had to leave my car, was in and out in about 15 minutes. Also got my air filter replaced, the man working on my car showed me the old filter next to the new one before installation. Excellent experience with refreshing transparency. A bit pricier than where I usually go for oil changes, but well worth it. I would highly recommend this place next time you need oil or any other service they offer. read more

They estimated a certain amount of time on my car, and delivered. They managed to do an Oil Change, Brake job, and Inspection on my car in about 2 hours. The service was great, they did the favor of removing some out of state stickers from my windshield, but in the process chipped my windshield. My car has not been having any problems since the work, they are a brand new service joint, with quick oil change services where you can sit in your car and wait for them to finish. Easy peasy lemon squeezy. read more

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Like most of the Quick change oil stations they are very unorganized. Had my GF's oil changed in the car and it took longer than expected. I also brought a tire that was flat and to have repaired. Not only did it take a day to look at but when I had to call back and see if it was done as promised by 11:30 AM they didn't even get to it. 2 hours later we went there to see if it was done... NOT!!! Then when we wanted to buy tires and do financing we sat in the waiting room where no one attended to us. We decided to leave since we had family in town. Not only did I take the disassembled tire and rim out of the garage myself but they followed us out and had no answers Do we went to Firestone. Horrible customer service read more

Got an oil change and a state inspection here today. I was in and out in a little over an hour. $20 total (oil is large capacity V8). Staff was great. Mentioned an issue I should monitor. No nickel and diming like that other monkey place I used to visit. No upselling. Got what I needed at a great price and got out fast. I arrived at 8:45am btw. This is my new go to place. read more

This place was great. Got an oil change done. Quick and easy. You sit in your car the entire time. They will give you some suggestions on services that they can perform but we're not pushy about having to do anything. I did like that they had free wifi as well. read more

I have recommended this place to several people. This place does a great job compared to he 10 minute oil change places that have you wait in their lobby for 30minutes. Here you stay in your car. They come to your window with any question etc and they are very professional and QUICK. Do yourself a favor and try this place for your oil change. If like most people I have talked to you'll be a regular here too. read more

This was a fabulous experience. Years ago I enjoyed "Jiffy Lube" styled oil changes for their quick manner until one day I had a major issue with a certain places work (not this place) -- an error which resulted in needing massive repairs to my car, all to be paid by me as they wouldn't accept liability. After that I swore off the drive-thru changes (much to my chagrin, as I detest dropping my car off and picking it back up later) until being in absolute need for expediency and this place surprised me fantastically. I loved being able to stay in the car. I loved the window-side service. I loved that they didn't try to gouge me on expensive oil. I loved that they gave me recommendations that were reasonable. Chris (I hope that was his name) was amazingly kind and thorough. A wonderful experience!!! read more

I decided to let them change out the struts on my Corolla. They used cheap parts and they started rattling after three months. Took it back. They said they would replace them for free. They did, I think. Still making noise. I will never use them again. read more

The service here is EXCELLENT! Someone came to see what I needed immediately and all of the folks that work here work together like a well oiled machine (pun absolutely intended)! As a result, they were able to get the work done on my car in a flash. (I got my oil changed and wiper blades replaced.) They also topped off my fluids and did a visual inspection of my car as a normal part of the service. In addition to working well as a team, they were all very pleasant (yes, that needs saying-not all teams are pleasant). I don't often leave a place for an oil change thinking about how great an experience it was and what wonderful people, but I was definitely happy with these guys and their work. At no point did I feel ignored and eye contact was made every time someone spoke to me - and they spoke to me throughout the service. I knew exactly what they were doing at all times because they told me about it before they ever started. I truly cannot express enough how great the service was. In fact, I wish I could choose 4.5 stars because I kinda hate to ding them a whole star for high pricing. I think most express auto places run high, but I do wish the prices were lower if for no other reason than, if they had been, I'd have had the extra money to tip them for the awesome and personable service. Ladies!! On Tuesdays, you get $5 off! Keep be amazing guys! read more

This was my first time here and I was very impressed! I was in and out in about 20 minutes for an oil change and a new air filter. I didn't even have to leave my car! Brett was my tech and he was wonderful and professional. He walked me through everything and didn't try to talk me into unnecessary services. They also perform a complimentary safety check and wiped down my front windshield. Overall, every tech that I encountered was very pleasant and welcoming! I definitely recommend this shop to anyone and pricing is reasonable, ESPECIALLY for the service you're receiving. I will surely return! read more

I had to get a quick oil change for my wife's vehicle before her trip. This store was close by, and they were not real busy, so I pulled in. In general, they performed the job quickly and seemingly well. So, on one hand, I really appreciated being able to get this done quickly. One the other hand, I felt I was a prisoner of my time constraint, and was unable to check prices and choose other places. I was certainly miffed by what seemed to be complete overcharge for oil. Since I was under time pressure, I had to accept the quoted rate which seemed awfully high. After looking at the invoice later, there was one line item charging $17.99 for 5 quarts of oil. That seemed good. But then, I saw a line item saying Valvoline 5W30 synthetic oil for $12.99. Now, I'm up to $31 for oil, and that was a bit high, but acceptable given my time crunch. THEN I see a third line item showing Valvoline synthetic "up grade" for $32. It seemed like I paid double for oil! I'm only going back there if I am in another time crunch. That oil change cost twice what I expected, and twice what I normally pay at my regular standard garage. read more

Started coming to this location because you can stay in the car while they do an oil change. Stayed because of the amazing service. They are my first choice to go to for anything car related. I never feel like they are pushing something I don't need and totally trust their assessments. Truly can't say enough about this location and the people who work there. Customer for life! Y'all are the best! read more

I really like this spot even though I've only been twice. Today I arrived at 5:55pm not knowing they close at 6pm. Matthew took me right in friendly as can be. I was only looking for a quick oil change but when he was doing his routine overall check of my car, I forgot I had a headlight out. I knew they were closed so I was just gonna get that part done in the next couple of days but Matthew insisted he was fine in getting that done as well. I thought that was really nice considering I know how I feel when someone walks through my job in the last few minutes! Overall. I was in and out in 15 minutes and I never got out my car. When I came the first time, I got an oil change, brakes and a inspection. Very reasonable prices. And I'm new to the area from Northern, Va so its nice to have friendly service with affordable prices right around the corner! My only concern: My last oil change was performed here maybe a couple months ago but my maintenance light was on since I had gone abt 500 miles over the mileage they recommended I come back. So when Matthew was telling me what was performed with my car, he had said my "oil was good" and that he topped me off. I repeated that there was oil still left in there and he said yes. So I asked why the light came on and he said it's basically an estimate of gauging how low on oil I am,...Hmmm....but if I'm good on oil, why should it even be coming on? I thought it was interesting so I'll keep a closer eye on it from now on. My car is a 2008 so its not exactly new but its been good to me so I'm trying to keep it running to full capacity. read more

I HATE going to get my oil change because it takes forever and places always try to upsell. Seriously, it's been over a year since I e had my oil changed because of this. I had my car serviced by Sean today and he was so quick and detailed. He told me some things I need to do to just keep regular maintenance, but didn't try to pressure me into doing them. Lol I'm actually going to start getting my oil changed as frequently as I'm suppose to. read more

Fantastic customer service and workmanship. Would definitely recommend to anyone in the Chester area and beyond

Came in for an oil change. You're able to stay in the car while they do it. Seemed busy, but they were quick and thorough. While the gentleman, Kevin H., underneath was changing the oil, Brandon was checking all of my lights, blinkers etc. They also cleaned my windows for me. Everyone was helpful, welcoming and smiling. I definitely found my new car place! read more

Absolutely Love this place! Been going there for years and they are so helpful and super convenient!

Travelling across America stopped here for a few services but after James checked car I did not need an alignment or tire rotation. Gave me $5.00 off for being first time customer. Great service. Great chocolate in the waiting area & dog friendly with amazing southern hospitality read more

Brandon and Shawn that work there are two great employees. This place is as professional as you'd hope. Love the banter between everyone and this place definitely gives a shit about customer service and the service they are doing. read more

This place is quick and convenient! I went here for an oil change a couple of months ago. If you get there right before they open you don't have to wait in line and then you stay in the car while they perform the oil change. In and out in 10 minutes! I recently just went for my state inspection. I called ahead at 340 and asked if it would be okay if I still came in, and they said that they normally don't take any after 4 but they could make it work. Amazing customer service, efficiently, and quick! I will definitely be back for all oil changes or inspections and will recommend them to anyone! read more

This is my fifth time here and I will never come back. I have been here for an hour now. I was instructed to get in one of three lines, he put me in front of a van with no driver. I watched four cars have their oil change and leave before they finally moved the van and started on my car. The staff's work pace is a joke. They did not care or apologize that that forgot about me. It's not ten minutes and not express. Go anywhere else! read more

My wife and I are so happy when we got to Richmond a friend has told us to take our vehicles here. I couldn't agree more. These guys take pride in helping you. I have had some issues with my Jeep Patriot and some of it would have been extremely costly at other places. They are honest about what is needed to fix your vehicle without taking your money. Like I said there are times the Jeep needs work and the mechanics look it over like if their spouse, significant other, or kids are driving the vehicles. That to me shows they actually care about the customer and not just wanting to take your money. I have never had a bad experience there with any of the mechanics. Much appreciated and thanks for all you guys do for all us costumers. Nathan, Sean, James, Kevin, Elijah, another James. Just to name a few :-) Thank you again guys for everything, Heidi read more

Fast, friendly, and thorough. Was there in and out in less than 10 minutes. They don't go crazy on extra selling.