I love the staff and doctor here. Everyone is super professional and patient. The horrible…read morescheduling department costs them the one star. I was told to set up follow-up appointments but nothing was available even 6 month out. When I told the scheduler I was left with no choice despite doctor's order, no other option was given. When I insisted to speak with the office directly, my intention was questioned. I said I was not happy with the situation and wanted to make sure delayed follow-up would not be a risk to me. Her immediate response - you are not at risk. I said "with all due respect, you are not my doctor hence you are not in position to give me any comfort with your opinion". I was then put through to the doctor's office and an office staff saved the day. If you feel disappointed with the scheduling office, please give them a chance by insisting to speak with the office directly.

Love this new location. As a VH patient for over 30 years, I have always been a fan of their…read moredoctors, staff, etc. However, the new Purcellville location is so close to my home and they got me in for the next business day. The office is clean and comfortable. Faith and Andrew were welcoming and kind and made the process super easy. And I adore Dr. Safko. She took her time, was easy to talk to, provided reassurance and education, and had a good sense of humor. I highly recommend any of the Virginia Heart locations- especially the Purcellville location.

I had to use this location and see Dr. Zee for a weekend visit because it was more convenient than…read moreheading into the city. Parking is simple enough at the garage across from the building. Dr. Zee was punctual and very thorough in both his assessment and the follow-up testing he recommended. The office was spacious, clean, and well-lit. If this is an office close to you I would not hesitate to take advantage of it. And if it's during the weekend and you have to use the Beltway traffic shouldn't be too bad.

I'm 64 and every year they request an annual physical. They never did an ekg until I requested…read more Never did a PSA test for prostate. Did. It do a cholesterol screen or an A1C. It's a waste of money to belong to this if they are not going to do the basic tests for an annual physical to keep you healthy. Totally disappointed in this place. Had to go and get a urologist for prostate and cardiologist for heart screens. My old primary used to do all of this but retired.

These people left me with Shingles for five weeks without treating it leaving scars all over my…read moretorso. They almost enjoyed my suffering and laughed off my begging for antiviral then were rude to me. Should have sued them but there's still time!!!

I switched to One Medical to have a pcp practice closer to my home on the east side of the city. My…read morespouse recently switched as well. I've been a patient for a year. I chose Dr. Timothy Lee as my pcp and also see NP Michelle Patterson regularly for wellness checks. I also saw Dr. Jillian Noyes once when the others were not available for a last minute rush appointment. I've been so happy with every member of the health care team who has treated me. I feel like the team spends more time with patients than at my previous practice. Bloodwork, prescription refills, referrals to specialists, follow up...it's all done quickly. The staff is friendly, the offices are clean and fresh, and it's all a nice place to go. It never feels hectic. And of course, the app makes it easy to schedule appointments. I'm very glad I made the move. I have neighbors who see other health care practitioners at this office and are equally happy with their care.

They need to retrain or replace the receptionist. Nasty and I mean nasty attitude. She's gonna cost…read morethis place some business. My provider is very good, so no complaints there (and, at the end, that's really what matters most). The office space is spacious and clean. The in-house lab that draws your blood is fantastic as are the people who work there. And appointments start on time. Overall, it's a good experience. Just please fix the folks at the front!

Dr LaMarca has messed up with at least one lab or prescription refill each visit I've been there…read more I've spent hours on the phone with One Medical in the last 3 months alone trying to get mistakes fixed. Not worth the concierge fee if you're not getting concierge service.

I can enthusiastically recommend One Medical, which is owned by Amazon. And, no, I don't hate…read moreAmazon, so if that bothers you, take note. I admit, I was very skeptical, but the practice is so efficient and friendly, I'm recommending them to the Yelp DC community! And I"m very fussy about health care (I'm from Boston, what can I say--it's the best city in the US for health care!) The one item I was hesitant about--it's a common problem in the DC metro area--is you won't get an MD, you'll be seen by a Physician's Assistant. But--I lost my primary care MD 5 years ago, so started calling practices, GW MFA, etc., a year ago to find a new MD. Forget about it. I started calling again recently, hoping there were doctors available. Nope. There is NOTHING out there--I had estimates of waiting times of several MONTHS for an appointment with an MD. No one offered an appointment with an NP or a PA. A few places wouldn't even put me on for a wait list appointment! It's dire. I had no choice but to sign up at One Medical, which btw was recommended by two friends with high standards for doctors. There is another potential issue, that it's only general practice, no specialists. But they do a lot of the requisite tests, blood tests, etc. I already have my specialists, so it's not a problem for me. And my PA is excellent. She is pretty young, but very well trained, very smart, and responsive. And you can tell she likes her job! More good things about Farragut Square OneMed. I"ve been several times since joining a few months ago, and I've NEVER had a wait. The front desk folks, the techs, the medical professionals? All excellent, very personable, and polite. What a change from some other DC medical practices! They take insurance--and if you're not insured, they will figure it out. Also, they are so tech forward, everything is very easy to accomplish, and not stressful. No waiting on hold! Again, what a change. Anyway, if you need a primary care MD, and can't find anyone, give one of these practices a try. If you don't like them, you can leave.

I think One Medical has been a victim of their own success -- there are too many patients and you…read morecan never get an appointment now. The whole point of paying for it is supposedly so you can get prompt responses and next day treatment. At first, I could always get appointments same day or the very least the next day. Now to book a physical with my doctor, I needed to book 5 weeks out. To get an appointment for an illness, the next available on the app is over a week from now. A more traditional doctor, I could call and ask to be seen same day. But no one answers messages on the app anymore. I'm trying to switch practices but no one will answer me through the app how to cancel my membership. If you are looking for premium care and service, this is definitely not it anymore. PS: do yourself a favor and sort the comments by "newest first" -- you can pinpoint exactly when things went downhill. All the positive reviews are over a year old.

I can't understand how anyone can rate this practice less than 5 stars! The amount of care,…read morekindness, and compassion I received from Dr. Dan Garfinkel and the whole team was unmatched. Incredibly efficient and pleasant (even joyful?) experience, from start to finish. Highly, highly recommend for all of your medical needs.

Had an excellent, seamless experience throughout. The app is so easy to use and I was able to…read moreschedule a next day appointment with a provider of my choice. The office itself is beautiful and calming. The front desk was very friendly and I was seen right on time. My provider, Kelly Thelin, was thorough, answered all of my questions, and I never felt rushed through my visit. I loved how efficient my entire visit was. Will definitely come back for my future healthcare needs!

Had to wait over 7 hours to be seen, even with an appointment. Short handed and disorganized. The…read morePA that saw me was friendly and competent.

I keep receiving bills from One Medical. I came in for a few services last year and not once did…read moreanyone tell me my insurance was not accepted. Instead I get a bill for over $500. Not once was I ever told the cost of services prior to any visit. This goes against the No Surprises Act of 2022. I have already reported One Medical to the Centers for Medicare and Medicaid Services. I have requested they adjust my bill accordingly, but I keep getting bills via email and mail. I even called at the beginning of 2022 to confirm my new insurance was accepted, and they confirmed it was. They used to be an amazing practice, but things have severely changed. I will not be renewing my membership even though I've been a member for years.

Everytime I have gone to One Medical the people there are great. You get checked in fast, the…read moredoctor sees you on time and they are professional,friendly and compassionate. No rushing, they take their time to make sure your issues are addressed. Today I had an issue with a sore throat and fever. I went on line and had an appointment time that was two hours away. When I got there I was checked in in under 30 seconds. The doctor took me back within five minutes and she listened to my issue, examined me, took some tests and determined what was wrong. Dr. Guansing spent about 20 minutes with me, no rushing, figured out the issue and sent me on my way. My experiences with One Medical are always like this and it was the same at the Bethesda and Pike and Rose facilities also.

I've experienced the usual high standard of care at this One Medical offices as in other offices…read more I don't know what the options were for where to set up the office. My guess is probably limited because it's Chevy Chase and they wanted a place with parking. Connecticut Ave can be...difficult, and this office is not near a metro. The parking in the back can also get crowded, and could be cheaper. So ultimately I deduct one star because it could have been a little more accessible, even to patients with cars. But the staff (especially the lab staff) is excellent and you can expect a similar experience as other offices.