Disrespectful. Lack of care…read more Lack of urgency, Lack of compassion Untrustworthy billing. Greedy unnecessary cash grab. SELF-serving flip flopping of network participation Possibly targeting some patients? Ask questions (record) because once they extract those easy hundreds from your insurance for the 15 minute consult and panoramic/X-rays, you are STUCK! You will lose HUNDREDS when you want to change oral surgeons after you find out they suddenly demand the " highest" cash deposit .. or find out the office just made the network policy "change" to exclusively make things difficult for YOU! The delay waiting for the apt. and benefit grab of hundreds for that first appointment, makes it harder to switch to a better office like Cap District Oral Surgeons. BEFORE a CONSULT, and before you walk through that door, require they contact insurance for a prior auth and obtain a COPY. Actively involve insurance! DONT BE THE DESPERATE FOOL they profit from! Their shadiness cost pain, delay of care, and loss of 2k worth of an annual dental insurance benefit. After rep verified procedure was covered in full by insurance with no deductible, the manager changed it up to require a cash down payment for the surgery now stating the "surgery" was billed differently allowing them to demand cash also!!! All of it should have been with our insurance - with no deductible! How in the world can the X-rays and expensive 15 minute consult be in network and covered at 100 %, but the extractions also covered at 100% demand a huge CASH down payment at the highest estimated cost! UNETHICAL????

The dental staff and dentist were lovely. Their requirement of a full payment up front to be seen…read morefor a consultation and then holding that payment until after they cash the insurance check, even with the insurance company determination (and check number they mailed)stating I was not responsible for a payment. Today the billing department stated it could take 2 more weeks for me to see that refund. I didn't realize I was in the money lending business. Seems odd they knew what my insurance would cover for the second visit while in my first visit but couldn't figure out I wouldn't owe anything for that first visit.

Worst experience I have ever had in a medical office. I waited 2+ hours to see the Dr. There was…read moreno justifiable reason for me to wait that long. Everyone who checked in after me, was called first. I watched 2 people who checked in at the same time as me, walk out the door to go home. At one point I politely asked one of the receptionist how long it would be and got a snarky answer while she tried to hide behind her computer monitor to avoid eye contact. At the end, there was only me and one other patient in the waiting area, who checked in long after I did. Another couple came in and asked how long I had been waiting and I told them my appt was at 2:30, and it was now 4 o'clock. The other receptionist stood up and yelled at me across the room. "WE HAVE THREE DOCTORS!" ??? They finally called me in and I sat for another half an hour in the dentist chair before the Dr. came in.

Dr. Delgado certainly has his ducks in a row! He is a super nice guy and has no issue taking the…read moretime to calmly explain everything that he is doing. I am an Engineer so I found it very interesting and I never felt rushed. My tooth is a strong as it was before and it feels like a real tooth in my mouth...AMAZING! I want to make an exception here to mention Nicole in the Billing Department. My insurance SUCKS and she really went out of her way to help me. After arguing with my insurance for months she stayed after hours to finalize my claim after contacting my insurance company for me PERSONALLY ...and they are OUT OF NETWORK!!! ...so she did not have to do that!!! THANK YOU NICOLE!!! :)

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

If I could go lower I would. Made my first appt back in December of 2025. They cancelled without…read moretelling me. Rescheduled for February and they cancelled that due to weather. Rescheduled for March and they changed the time of my appt without even calling or asking if I could make that time. In 4 months have never once benn able to get and have them keep an appt. Constant over booking and they do not prioritize people who made appt a month earlier when it was open. Horrible experience. No customer service. Made appt with Latham office no problems

The support staff is great, Meghan was very patient and helpful with getting me scheduled, and all…read morethe nurses who worked with me were very kind. The wait periods were a bit long; scheduling was over a month out, and I waited 40 minutes in an exam room to be seen for the consultation, but the wisdom tooth removal itself was excellent. I had next to no pain during recovery and zero complications.

Made my wife and I wait 1 1/2 hours past out appointment time. No I'm sorry no deduction of payment…read morejust running behind . terrible service Can't leave a minus star rating

Thoughtful, thorough and effective…read more Through our dealings with Dr. Busino, I realized how many hats a person in his field must wear, and wear without error. He is unfailingly calm, and very good at clearly explaining his plans. He is an efficient surgeon, and even with the difficult extractions our son had, able to complete the work with very little post-operative problems.(Let's be honest, oral surgery and its after effects are very uncomfortable.) I myself have had some extremely unpleasant post-op experiences with other, now mercifully retired, surgeons, and we have all heard horror stories. His practice is very well run and pleasant. We seldom have to wait very long for service, and it is easy to get an appointment. I would without any hesitation recommend this practice, and the more severe your condition, the stronger I would urge you to take a look.

Dr. Lawrence Busino's surgical skill is only exceeded by his kindness!read more

Dr Bayuomy was very kind and caring and that made a huge difference…read more He even sent a text message the night of my oral surgery which I thought was very thoughtful. The staff there were all great.

I invested 6 months in a major procedure to be turned away on the day of surgery because I didn't…read morehave the remaining 50% of the bill in hand. They were right, but uncompromising. So I left. I'll be getting that refund, and they'll get nothing.

Do not go here if you need to use any kind of insurance. The level of care from Dr Farren and his…read moreassistants is great but his office staff is not helpful. This office is best for out of pocket only. Do not expect office staff to assist in any way to get insurance to cover your visits.

Dr. Farren and his team are AMAZING! Recently had a tooth extraction with sedation. It was one of…read morethe best experiences at the dentist I've ever had! If you have dental anxiety, I highly recommend this oral surgeon and his team! They will be doing my implant in the coming months! I LOVE this practice!!

Very thorough dentist. I had a crown put in today. Dr K and her staff are very competent and…read morefriendly.

After trying a vitamin gummy, I lost a crown. I was warned by Dr K, not to be too aggessive with…read moreflossing and I think I was careful. But the crown popped off, it was more than 5 years old since the original implant. The original crown was with another practitioner, but Dr K was able to clean and prepare the crown for reimplantation. Less than two day wait to be seen, less than 5 minute wait for the actual appointment in office. After approximately 10 minutes, my problem was solved-- the crown was re-cemented in place. I threw out the gummies. I use GEHA high option for insurance, and have never been disappointed with my share of the cost for services. GEHA allows three cleanings per year, and I have zero co-pay. No fees for parking on New Scotland Ave is another added attraction. I have never had a bad transaction with Dr Kanakasabapathi or her polite staff. I began with her office prior to the Covid epidemic.

Dr. DeMarco is an Oral Surgeon not a general dentist as this listing shows. He is a first-rate…read moredoctor, whose support staff is equally professional. He performed procedures to implant bone and other complicated procedures with no residual discomfort. Beyond that, and I do not mean to minimize his professional skills, which are exemplary,he is also a decent human being. As I was under his care long-term to replace the bridge for my upper teeth, he took my husband aside and tried to set an expectation in case my husband ever saw me without bridge. I was so impressed that he took the time to have that talk with my husband.

Highly recommend. I had two complicated teeth removed, bone grafting, and now implants. The whole…read morething was painless and simple. Multiple visits with him and every single one was so easy and comfortable. Don't be anxious to go here. I can't say enough good about this oral surgeon. Do it. You will be so happy. I am. It was a fantastic experience, and he is very knowledgeable.

hi, my name is Richard Filipello just recently met the dental team so refreshing to see such a…read moreknowledgeable and caring people, Dr. Fox meeting him was an absolute pleasure. I had a full oral exam and my teeth cleaned the best cleaning really I've ever had no pain. I can't stress enough how kind everybody is in that office. I've seen plenty of dentists, and they certainly are the team you want to see if you have problems with your teeth you'll be very pleased to meet the staff and you'll be very very happy with Dr. Fox's work very happy

A patient for 25 years mainly under the old ownership of the practice who have recently retired,…read morethe practice is not the same as it used to be. The new main dentist, rhymes with lox, has the personality of a greedy rock. Lipnick was great, the reason why I stayed with the practice for so long; with him gone, the practice has lost all patient centered focus, it's now $, $ and more $. After going over my annual dental insurance limit and being hit with a big bill, I paid in installments only to find out that during Covid, when I lost my job, the practice had referred my account to a collection agency - they call it an "accelerator." Nice euphemism for we don't give a shit about you, give us our money. Once I learned of the practices' money grubbing ways to a 25 year client, I gladly stepped away and hope others do as well in the hope of actually finding dentists with just a sliver of compassion, understanding and heart. You won't find it at Albany Dental Team!