This area can be incredibly difficult to find rental properties in because of the amount of…read morestudents and professionals that commute to work in DC/NoVa. We searched to find a place to suit our small family on moving to the area, and found a vacancy at Tasker Village in Stephens City. They're absolutely fantastic about prompt and courteous repairs; every time we've put in a maintenance request they've been out in a matter of hours to fix tile, change filters, etc. The property managers are AWESOME and have gone out of their way for us several times. My husband went to college here and rented from them previously, and Doris remembered him from years ago and has been with us, along with the other staff members, every step of the way. Aikens is an awesome rental group, and our experience has been absolutely wonderful. Can't rate highly enough!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

You get what you pay for, their units aren't that expensive, and it's for a reason. I thought I…read morescored a deal when I recently moved into a unit on Bunker Hill Rd (early June) managed by this team, however, I have had a mixed experience. While some communication has been responsive, the overall condition of the apartment and follow-through on certain issues have been disappointing. Upon move-in, the unit was not thoroughly cleaned. There were hardened food splatters in the microwave, a dirty stovetop, stained cabinets, filthy outlet covers and light switches, and windows that looked like they had never been cleaned. One of the bedroom windows didn't open at all. The living room and bedroom floors were also worn and splintered--rough enough to tear pieces off my mop while I was cleaning. I submitted an inspection report with photos and received a response from the property manager acknowledging the concerns. A bathroom wall hole was patched (though the repair was done without any coordination or notice), and I was told the chipped toilet tank issue was being reviewed with the landlord. As of now, I haven't received a follow-up. I was also told the technician would be reminded to be more mindful of cleanliness, as the workspace left behind wasn't ideal. The most concerning issue, however, was finding a roach inside the microwave--before I had even used it. That was the final factor that led me to submit an early lease termination notice 22 days after receiving the keys. I'm giving 3 stars because rent payment through the portal was convenient, and Victor did respond to some of my concerns (however, it felt like he never responds to an email in its entirety). But the move-in experience, unresolved maintenance issues, and poor communication has bothered me entirely. I hope more attention is given to preparing units for future tenants and being more efficient in communication.

Where do I begin, We LOVE EMILEY !!! She seriously is AMAZING... We could have not picked a better…read moreRealtor for Buying our First Home !! Not only did we get a FANTASTIC Realtor for life, but we also gained a Friend. Emiley was able to provide a list of homes that matched our needs and wants. She is not at all about the sales/profits.. She is 100% for you and will do everything in her power to make things happen for you. She was there 100% of the way and was able to answer every question we had ... if she didn't know she found the person who did and got back to you ASAP! Her hard work and determination paid off and was able to get us a BEAUTIFUL HOME for a FANTASTIC price! She never made us feel or put us in a situation where we felt like we needed to buy the house. She has helped us and many of our friends !! Emiley will be our First call when we decide to list or buy another house :-) I promise you ... you will not ever regret going with Emiley ! THANK YOU SO MUCH EMILEY !!! Words can not describe how Thankful we are !!! XoXo

As most who have read my reviews, I am a food Yelper, but I could not pass on praising JT…read moreManagement Group. I had a four year relationship with Tony and Jacki while living in Falls Church, VA. As property managers, they were awesome. Always respectful of my privacy and property, they where always responsive to my family's needs. They are truly great people who are caring and compassionate about their clients. I highly recommend their services as property managers.

June 2017, we were in the market for a single family home for rent in the South Riding area. We…read morehappened to stumble onto a beautiful property being managed by Jacki & Tony. Initial email communications were pleasant and informative. When we met Tony at the property, we knew this was it. There are tons of good looking properties around, but very few people like Tony & Jacki. Their passion for their work & attention to detail is unparalleled. The screening process is thorough, but when you consider that a homeowner entrusted their property to Jacki & Tony, you should appreciate the fact that it is. The communication is consistent, but not overburdensome. Their use of technology is right at the front of the pack. The tenant portal hosts all leasing documents, copies of insurance information, accepts payments, and even allows for online service requests. In short, these folks have got it all figured out. They are solid business people, but even more importantly, are good & decent people. You will not go wrong by doing business with JT Management!

Honest Review of Our Experience at 131 Cypress Point Drive, Charles Town, WV…read moreDate of Move-In: February 1, 2025 Date of Move-Out: Mid September Status: Currently pursuing legal action Monthly Rent Paid: $2,550 (now listed at $3,075) Please Read Every Review Before Signing a Lease If you're considering renting from this company, I urge you to read every single review--especially those written by actual tenants. Most 5-star ratings come from property owners or contractors hired to perform repairs at minimal cost. Renters tell a very different story. My husband and I moved into 131 Cypress Point Drive on February 1, 2025. By the end of that first week, we were already ready to leave. What followed was a deeply distressing experience filled with dishonesty, neglect, and emotional strain. We are not exaggerating. We are currently in court seeking accountability for what this company put us through. What You Need to Know - Security Deposits: The most consistent complaint from renters is that they never receive their security deposit back. We are among them. - Dishonesty: We were repeatedly misled by staff, especially Laura and Tina. Promises were broken, and concerns were dismissed. - Walkthrough Advice: Before signing anything, inspect every drawer, closet, wall, and floor. Take detailed photos during your move-in walkthrough. Document everything. - Lease Review: Read every word of the lease. Ask questions. Don't assume anything will be handled fairly or transparently. Rent Increases Without Justification When we moved in, we were paying $2,550 per month. The family before us paid $1,900. The tenants before them paid $1,700. Now, the company is asking $3,075 for the same property. This pattern of steep, unjustified rent hikes is alarming--especially given the condition of the home and the lack of responsiveness to tenant concerns. The house simply does not warrant this price. It's not an upgrade--it's exploitation. Photo & Documented Evidence We've attached a PDF titled "ALL PICTURES OF INSIDE HOUSE Move In Day 02012025" that includes: - Basement flooding and mold due to a clogged sump pump--reported but ignored. - Kitchen damage including broken drawers, rotting cabinets, and an uncleaned oven. - Master bathroom mold and rot around the shower door and base. - Bedroom walls in poor condition, unpainted and visibly dirty. - Living room ceiling leaks and patchwork caused by unresolved plumbing issues. - Clogged gutters leading to water pouring into the garage. - Bugs on windowsills, dirty carpets, and makeshift tile repairs. - Utility bills and maintenance cancellations that show neglect and lack of accountability. These photos and notes were taken on move-in day and throughout our tenancy. They speak for themselves. Emotional Impact We've had doors slammed in our faces simply because of our association with this property and its representatives--especially Patrick Blood. The emotional toll has been immense. It feels like a blessing to be out of that environment, but the damage remains. Final Words of Caution Please be careful. We are not joking. We are trying to prevent others from going through what we did. If you're considering this property, do your homework. Protect yourself. And if you've experienced something similar, know that you're not alone. Let me know if you'd like a condensed version for Google Reviews or a social media post. I can also help you write a brief caption to accompany the PDF when you upload it.

If I could give one star I would. I am devastated to leave the property I lived in for 3 years. A…read moreyear in, Blackwell took over the property management. Not only did they raise my rent over 400$ from my original rent; they took forever with repairs and eventually I felt unsafe living there due to how incredibly uncaring and literally offensive their office staff is. Poison Ivy literally blooming in the yard, a leaky kitchen sink that took 3 weeks to fix and caused damage for the property owner They made horrible comments when my Dad died, and about his blindness while he was alive. We were on a fixed income and with their hidden fees; I cannot and will not support their incompetence anymore I am in a place with no AC now, and like half a window, and I'm just so glad I'm no longer in an abusive relationship with this company. I adored my old place. DO NOT TRUST THIS OFFICE WITH YOUR PROPERTY MANAGEMENT NEEDS.

This is our second time with Pinyo as our Realtor and he is the best! Very knowledgeable, always…read moreavailable for questions, and super helpful in guiding us through every step of the process.

Pinyo has been exceptional in preparing my property for rent, vetting tenants, and managing…read moretenants. I couldn't recommend NOVA more. My property is in good hands and when issues arise, I know they will be communicated to me quickly and clearly.

I just had my first experience with ERA OakCrest realty helping me find renters for a house in…read moreWinchester, and it was outstanding. Joya Hoffard was my Realtor - she was extremely attentive, knowledgeable about the area, had access to a number of people moving to the area. She went out of her way to make sure the house showed well, and to help me find the right tenants. I would absolutely use Joya and OakCrest again.

My agent buying my house 6 years ago in Berryville was Deborah Matthews. I really liked working…read morewith her. So, when I needed to sell a couple of months ago, she was the 1st person I called. She got me hooked up with a great home repair guy and he got my house fixed up on time and on budget. Deborah came over, liked what she saw and put my house on the market. Just like that, I got an offer for the full asking price. She had to do a lot of extra leg work as I had to move out of Berryville for a new job. She got everything taken care of and we closed ahead of schedule. You can't find a realtor that will do a better job for you than Deborah. She is the best!

I can't say enough good things about my experience renting from Atwan. He is extremely kind,…read morehonest, and truly runs his business with integrity... something that's rare these days. When my wife and I went through a difficult situation, he went above and beyond to help us get through it, showing compassion and understanding that we'll never forget. Any questions or concerns were always addressed quickly and professionally, and it was clear he genuinely cares about his tenants as people, not just renters. We felt supported every step of the way. I would absolutely rent from him again and highly recommend him to anyone looking for a trustworthy, dependable, and caring property manager.

Had only the best experience with LivingSimple. Atwan and team were incredibly responsive and…read morerespectful. Our maintenance requests were resolved within a few business days and they were communicative. Had we not purchased a home, we would've definitely continued our lease.