Great service, always. They have worked on several of my cars over the years and I always leave satisfied.

Don't go to this shop, I went here for a problem with my bmw with oil in the coolant system. When I brought it to them, they told me that it would cost too much to figure out what is happening and where the leak is coming from so it would just be better to buy a new engine for it. Shoulda done my research at the time but I trusted them an went with it cause I figured something bad happened. 3 months later I get my car back and same problem turns up 3 weeks later, oil in the coolant system again. Scratching my head, I began to do some research an turns out it happened to just be a 14$ gasket (oil filter housing gasket). I then replace the gasket a long behold, the problem goes away. Moral of the story, don't trust shops like these an do ur research. My mistake I guess. read more

Service in my Audi was great. Spent half as much than the dealership. They didn't try to upsell me or offer me services I didn't need. I would definitely go back. read more

The receptionist is so helpful & friendly. My experience as a woman, was less stressful & price much more reasonable. The service was professional & I feel lucky to have found Visalia German Auto a place you can trust to receive the best service. Much appreciated! read more

The service was amazing from Angie to the mechanic Santiago. I brought in my 2016 mini cooper I had a check engine light on. The car had been shifting hard in two gears. I never told them that. I left the car Santiago drove it. He called to say exactly what I knew. So he gets into the transmission to find something to do with the sensors there are 9 of them. Anyway I decided it would be best if I replaced the transmission. He gave me a price that was right in my budget. He didn't have the car long. I'm driving it now it's like brand new. I thought a hose or something came off during exchange because my a/c was not working. I took it back and Santiago looked at it right away. The coolant was low. Oh my gosh he filled it and didn't charge me a dime. I would highly recommend this shop. The people are great and my car was fixed in no time. Thank you Santiago. read more

Came here to check on my Mini Coopers AC system Santiago and the team were very informative and helpful Highly recommend! read more

Visalia German Automotive - Lobby / waiting area - Auto Repair Near Me - Visalia, California

I have been taking my 2014 desil passat here For a couple of years I have had some expensive repairs but find them to be very competitive and way more reasonable than the dealerships. The crew has a clean and organized shop and does excellent Work and seams to stay ahead of the latest changes. I am very happy with the service and believe Santiagos German Auto Repair is worth checking out. Ken Davis read more

Reasonable pricing and knowledgeable mechanics. It is not always easy to find a place that can successfully work on foreign cars.

I had a bad clunking sound develop in the front end of my 2013 convertible bug. The tire place thought I might be the rack and pinion steering. I took it to Visalia German Auto. They were wonderful. Not only are the guys knowledgeable but so friendly and nice. Fixed my bug quickly! That day driving home a cat ran in front of me And I couldn't avoid it Knocked the fans out of whack. I took it right back to them and they fixed it by the next day. We were leaving on a road trip so needed it quickly. They guys are great. Wanted to hugs them all for the work they did for my read more

Fast - Efficient- great communication from mechanic to car owner. I would strongly suggest/ recommend Visalia Autohaus for all German made vehicles. read more

I brought my 2002 Mercedes here for a diagnostic that the Mercedes Dealership in Fresno was not even able to perform. The dealership tried to tell me that I needed a new computer that would cost over a thousand dollars and these guys said that basically I just have an older computer that Mercedes wanted me to upgrade. They explained everything really well, performed the diagnostic and connected to the computer in a timely fashion (all of which the dealership did not do), and were very professional. Great shop to deal with and I will be bringing my car here for future service! read more

These guys ALWAYS take great care of us and our Mercedes! Since moving from the Seattle area we have found it difficult to find great service of any kind but we found it HERE. They take care of us as well as the dealership did up in The Emerald City. Things we love: 1. They are timely. Even when the can't get right to our car they give us a time when they will be calling us. And they are always on time! 2. They do quality work. They know German autos and they get it done RIGHT. No shortcuts or cheap parts. They keep their prices competitive by keeping labor down. Which to me makes them honorable. They could charge more but they aren't thieves. Dealerships & other German auto local places are charging crazy prices! Not everyone with a German vehicle is rich!! 3. They are very professional & friendly. We are always greeted with a smile & they remember our names! They have always been incredibly generous with their time & working with us on priority repairs and timelines when we can't afford to do it all at once. They also take great care of my husband, a US Veteran. They communicate with respect, they have always been honest & they have our trust. Thank You Robert & Team! We'll see you again soon! read more

Took my Porsche 911 C2S Cabriolet in to service the top as the tonneau wouldn't close. I picked it up, paid for the repair but when I got back home I found the rear bumper gouged! I contacted the owner immediately but they had already closed so I showed him the damage the next morning. He claimed they use body blankets yet I discovered the gouge wiping down the car because it was absolutely filthy from grease and hand prints all over the body panels around the engine bay. The owner asserted that either: 1) the car was damaged before I brought it in, or 2) road debris somehow flipped up from under the car, over the bumper caps, and gouged the top surface of the bumper (that's quite an act of physics). I personally detail all of my cars, in fact I had just completed a full paint correction and 6 coat surface polish on the 911. I've polished every square inch of my cars and know with zero uncertainty that my car was perfect when I brought it in. 2 days after being under their care, it wasn't. The cherry on top is the top is still just as broken as when I took it in, although to their credit Santiago refunded me the "repair" on the top. Avoid this shop at all costs because the "repair" isn't the only thing you'll end up paying for. read more

We took our 2006 Passat Wagon down for them to repair. It had been over heating and had the check engine light on. They informed me they were pretty booked for the week and that they would not be able to look at it until Thursday or Friday of the same week, this was on Tuesday. I told them no problem and let me know what they find out when they get to it. They ended up starting work on it the next day and had it completed by Friday morning. The owner and employees were quite friendly and easy to deal with. I was stoked on the service, car runs like a champ, and the price tag out the door was reasonable. Thanks so much and you have earned a life long customer for any German car I own. read more

I took my car there for some major repairs actually 5k worth and when my son in law picked it up there still was a rattle in the engine. I took it back in and the guy told me it would be another 1k to repair it and he wouldn't charge me labor?, I'm not sure why he didn't repair it when he had it torn apart the first time? The rattle was so noticeable that anyone could have heard something was wrong let alone an expert! After I had it repaired my ck engine light came on and so back I went....and guess what it would be another 1k to fix this problem. By this time I didn't trust them and took it to Michael's Volkswagen in Clovis. I think they did a good job on the repairs I had them do......but time will tell. This business came with a high recommendation so I was disappointed. I will stick with dealers from now on :( I gave them 3 stars bc they were nice and their shop is very clean. I will follow up if anything comes up. read more

Worst service ever! Took my BMW for a major repair ($3000 +) told me it would be done in 4 days...ended taking 8 days. When I was told to pick it up it still wasn't ready. Then said I agreed to extra repairs, which I didn't. When I took it home and drove it my air didn't work. They forgot to put free on . I will definitely never go back. In regards to owner response...haha. Ya you fix A/C "free of charge". You simply added the Freon that you removed when removing the engine block. Come on! You did me no favors. Your response lag represents your work. read more