This towing company has come to the rescue twice, in the past 4 years, when I called AAA for roadside assistance. They arrive quick and are so professional and helpful. I once had my keys locked in my car, and they had the keys in my hand in less than 3 minutes. The second time, today, my vehicle would not start. They had me towed to the mechanic shop, I normally go to. But, as my luck had it, my mechanic who normally opens on Mondays, was closed. The tow truck drivee graciously helped me tow to another garage. Great service and very professional. I would recommend to my friends and family. read more

Great Service !! Arrived in less than 10 minutes was friendly His phone number in now in phone...just in case ...

Dude is a prick! Charged 300 to tow my sons car in town? Very rude to my wife on the phone and in person. This guy is a grade A scam artist! Merry Christmas jerk! read more

We had a head-on collision while pulling our travel trailer in 111 degree weather. Dewayne, with Visalia Towing, came, had us sit in his air conditioned cab while he pulled our whole rig to the RV campground of our choice. He dropped our trailer into the designated RV space for us (using his own pickup) and took our wrecked pick-up to the body shop. He then contacted a car rental place for us. Thank you Dewayne,for going above and beyond!!! read more

Visalia Towing - Our head-on near Lemoncove, CA - Towing Near Me - Visalia, California

Terrible service, rude employees. I will never use this service again. It seemed like they were going to damage my car. When I said something the guy was incredibly rude. If I didnt need a tow so bad I would have declined and tried somewhere else. Dont use then. They suck. read more

Got my car towed, they didn't consider the situation of my vehicle, dude got in my face and I had to watch from a distance my vehicle accumulate more damage than what it was. Went for my vehicle all fuses ripped out windows rolled down during rain read more

Excellent service, driver was very professional and knew what he was doing. Would use again Thank you read more

We know the owner, this is an honest hardworking family business. We use him & his brother's Tow company for all of our business's towing needs. It's sad to see people being allowed to put bad rating here that have never even been customers of his. This is a good business, so read behind the lines. read more

Haven't used the towing service but I have met the owner who is a very rude man. I will never call this company. I had to choose 1 star or it wouldn't let me post my review. read more

Worst tow company in Central valley. Took advantage of a bad situation and made sure to capitalize on it with a bunch of unheard of charges and 5oo$ tow even tho I was only 3o minutes away. Racking up my bill to almost 1k trying to make it imoossible to get my vehicle back. I would sadly recommend independent towing over this company. Even if your a family member or friend, and know dwayne personally, he will still screw you over. Wish I could give negative stars on this read more

This towing place is great!! The owner talked his head off. Im sure he had good intentions but a bit annoying

I have never written a review on a company before but was so dissatisfied with this company that I felt it necessary to inform everyone of the unprofessional, disrespctful, dishonest, and degrading treatment I received from the owner of Visalia Tow Company. While his timing to arrive at the scene of the accident and remove the vehicle from the side of the road was speedy and all communications started off well, it is what happened next that formed my negative opinion of the owner and therefore prompted this reveiw. In my opinion, he is so greedy and money hungry that he purposefully did not explain his policy regarding storage fees and his "3 day vehicle lien policy" so he could squeeze as much money out of us as possible. With a cooperative attitude and spirit, I asked him what the next step was regarding my vehicle on his property. He gave me his business card and then advised me to contact my insurance company and said that they would handle it from there. I thanked him for his kindness, collected my belongings from the vehicle, and left the property to do as he suggested. I contacted the insurance company and was told that the police report from the accident had been requested and they were then just waiting for the police department to release the report to them with the responsible party's insurance information and that the responsible party's insurance would be covering the vehicle storage fees within reason up to about 2 weeks post accident. Never having been in this situation before, I thought at that point I had done all that I had been advised to do and was waiting for the insurance assessment to be performed on the vehicle at the tow yard. Accident occurred on 23 April 2016. On 3 May 2016 the tow company contacted us to inform us that we are being charged $35 per day to store the vehicle on the premesis and that he has imposed a $75 lien fee since it has not been removed after 3 days and he is going to sell it to the first person who calls and wants it. I nicely explained to him that wasn't what he told me was going to happen and that he didn't ever mention any charges or lien fees or timelines to me when I asked him in the 1st place what the next step was. Very rudely he told me he didn't have to tell me anything and that he don't have to hold my hand and do my job for me by informing me of his policies. He said his policy is written inside his office on 2 walls and that it was my responsibility to read it in there. I reminded him that he greeted me in the parking lot and I never entered his office and he said that's my fault that I never went inside. WOW! All I can say is scam scam scam! Very rude, very unprofessional, and very deceitful! He went on to say other rude out of line things to me while I was trying to be cordial. I had asked him several times to not speak to me in the manner he was speaking. I told him that I was just trying to communicate with him and find out where the disconnect was or the miscommunication or why there was a lack of information that in my opinion should have been shared with me when I had asked for it way back on day 1. In the end I did slip up and said a cuss word at him, something along the lines of him stepping up and improving his f'ing customer service skills which I apologized multiple times for but never once did he apologise for the way he treated me, the way he talked down to me, or the way he manipulated the situation to scam money out of our pockets. Never in a million years will I ever do business with him or his company again. There are many many other towing companies in Visalia , CA that know how to treat their customers with the respect and honesty that everyone deserves! Good luck to each and every one of you who may require tow assistance and especially if you utilize this company. read more

Like an undertaker, you hope you'll never need his services, but a good towing service is hard to find. I picked Visalia Towing from across the country, based on the info I found online. My daughter had a broken down car and needed help late one Sunday evening. Wayne's service went way above and beyond. When I explained the situation, and told him where the car was, he said he was just a few blocks from there, and went over to make sure it was in a safe place to leave overnight. The shop we wanted the car to go to didn't have any place to park it overnight, and Wayne suggested just towing it once, to save us some money. His fees were quite reasonable, his service was exemplary, and I can't say enough good about him. read more

Overpriced service with the purpose of taking advantage of people. Calls not returned in a timely manner. Phone answered rudely when talking with customer service. Just because your busy with something don't take it out on the customer. All this just trying to get a tow truck to tow my car to the shop. read more