My Wife and I have gone to MyEyeDR for several years. Recently we needed to find a new Optometrist…read moredue to changes in insurance. I mentioned the Optometrist that I had gone to visit. I told Her that I was very impressed with He and His Staff. Upon examining my Wife He discovered that She has Glaucoma which MyEyeDr should have detected. Now my Wife has permanently lost peripheral vision in her eyes due to the negligence of MyEyeDr. I have a close friend who is a retired optometrist. He told me that he was always able to detect someone who has Glaucoma. I would highly advise anyone considering this practice to look elsewhere.

From the owner: MyEyeDr. is your trusted community doctor providing the best in vision health care and the best…read moreselection of eyewear. We welcome all insurances.

excellent doctor care and patient customer service. Dr…read more Sloat was very patient and his bedside manner is excellent. I highly recommend this practice.

Dr Sloat is great but his staff is horrible. They are arrogant and really strongly come across as…read morecaring only about the money. We were one of Dr Sloat's first clients and while we would like to support him the problem is he hires and backs his staff despite how it is hurting his business. My whole family changed practices and go to a lovely practice with amazing staff. It does exist I dont know why this practice continues to hire the staff they do. Maybe they need to pay more for better support staff.

We have been customers at the Collegeville location for several years and the customer service is…read moreexcellent. My husband and I have never had an eye exam that was so detailed with clear explanations. He is tall and always had issues with eye doctors not listening to him about the distance needed for reading. At the Eye Shoppe we received thorough exams and the prescriptions are on point. After years of purchasing eyeglasses from chains and them not fitting correctly and the progressives not being comfortable it is such a relief to know the eyeglasses will fit well with no vision issues. The prices are fair, they take our insurance, are knowledgeable about the process and the products, and within 2 weeks we have glasses that look and feel great. I recommend the Eye Shoppe to anyone I know or meet who wear eyeglasses.

We started going here a few years ago strictly for my son's glasses because they were one of the…read morefew places nearby that took the insurance we have for him. When we first started going here, we weren't overly thrilled with their customer service. I will say that it has gotten better in the past year or so. Again, we don't go here to see the eye doctor, so I can't really comment on that. The selection of glasses is OK.

Dr. Clark and his medical staff- (those fabulous individuals you are fortunate to see, once you…read moreleave the receptionist area, and those who are supposed to schedule, return calls, and are receptionists). Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership of Dr. Clark. Too often, there's a large disconnect between the scheduling staff who continually do not return calls, and multiple messages need to be left on each office's voicemail. If you're complacent, you may never receive a return call for any reason. Nearly every time you call any one of the office locations, you must leave a voicemail, which is supposed to be returned within 72 hours. The scheduling staff operates with no sense of urgency, nor consideration. My worst experience, by far, was limited to my sole visit to the practice's Collegeville office, where the lone receptionist is belligerent, and not the first nor last person any patient would want to interact with at a physician's office. When I drove to the Collegeville location, using Waze, there was no photo to see the strip of offices, including Opthamology Physicians & Surgeons, which are all located behind a car wash. As you will see in the photos, unless you've been to the office before, it is difficult to determine which of 3-4 driveways is the entrance that leads to the facility. My initial appointment to have my eyes measured was three months from my appointment, at the time I was informed about my diagnosis. It took repeated calls, every few weeks, and an unnecessary test of tenacity, to obtain an appointment nearly two months later, as opposed to three, and visit a location that required over a 2 1/2 hour roundtrip drive. Due to insurance issues, to determine where my surgery could be scheduled, which required the billing department to discern which location(s) would accept my insurance, I was informed at my appointment that I'd get a call to schedule in a couple days. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot pause her service enough. Three business days later, I contacted the Collegeville office, after reaching the voicemail at every other location. When the person who answered the phone was unpleasant, and quick to say "someone will call you in a few weeks", by recognizing her voice and tone, I knew she was the same receptionist who abrasively asked why I was taking pictures outside of the office, and in the reception area thereafter. Her tone was accusatory of doing something deeply wrong, and rude. Why she confronted me in a manner about taking photos, and had so much difficulty when I explained to her that Waze, the app utilized to provide directions, had no photos of the location, and that I also use the photos for reviews, she continued to question me, before abruptly sliding the glass window, as I tried to clarify from my seat. If not for the frontline staff, consisting of receptionists and schedulers, Dr. Clark has corrected these problematic issues There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark!

Didn't even make an appointment because they couldn't accommodate anything before December (it's…read moreOct 5). I'm on my last pair of contact lenses and do not have current eyeglasses and they told me they "don't do" sample pairs and couldn't help me get a limited prescription to get me through to December (the only office I've ever dealt with in my life who has refused this). I'm totally blind without contacts, and I guess I'm supposed to just be blind and unable to drive or work until December when they can see me, ha. When I made a comment about how much it stinks to be born vision impaired (capitalism at its finest, you have to pay to see!) the receptionist LAUGHED. So I guess the receptionist of this office thinks being disabled is a joke. Steer very clear. The next office I called in Phoenixville was immediately accommodating and made arrangements to see me this week.

PearlVision Collegeville deserves a 5 star rating. From start to finish the staff was professional,…read moreknowledgeable and friendly. My eye exam by Dr Lisa Buraks was very thorough. She took the time to answer all my questions and concerns. I never felt rushed. They have a large selection of frames. The staff was extremely helpful,offering suggestions as I tried to choose my new glasses. I highly recommend Pearl Vision Collegeville and rate it 5 stars.

Their policies and my prescription was way off and I can't get a refund D on my eye exam not a…read morehappy camper

Jessica, please consider a different career path. Working with patients seeking medical services is…read morenot a good fit for you. While everyone can have a bad day, there is no excuse for being rude or demeaning. She openly embarrassed us and spoke to us in a dismissive, judgmental manner. This behavior was unprofessional and unacceptable. Patients deserve to be treated with respect regardless.

Last year they cancelled an appointment the day of because we didn't have insurance. I purchased…read moresome immediately. This year I called, made an appointment on a Tuesday for the next Thursday, 2 days away. We showed up and was told it was cancelled because we didn't confirm it on the text they sent. They had they the wrong phone number. They still wouldn't honor the appointment.

I have gone to this office many times, never once have I waited less than an hour for an…read moreappointment, and that is just to be taken back. Once back, you can easily wait up to another hour to see the doctor, it does not take that long for the dilating drops that the girls put in to work. They actually have a dilating room which had 4 people in it the last time I was there. Every patient there has a story of having to wait for unreasonable amounts of time to see the doctor. They seem to schedule a patient every 10 minutes but you appointment takes far longer than that. The ladies at the front desk would benefit from some customer service training, bc they do not interact very friendly with the patients. This office is getting 1 star bc the doctor is competent and the back office staff is friendly. Unfortunately, I don't recommend going to this office unless your insurance gives you no other option.

I can not say how great this place is! Dr. Ted is Awesome! Jamie is Awesome! Just a great place!read more

Super crappy service , I went in to try contacts on for the first time before i moved to California…read moreand he was rolling his eyes at me that i couldn't get it in and getting super impatient with me. Now i live in California and had contacts sent over at first he got my name wrong and couldn't find me , my name is Shay but they had me under Ally, and then I emailed him for my glasses prescription and have emailed him at least 6 times asking for it only for him to ignore my emails. Super unprofessional. Won't do it again

It would be extremely difficult to find a finer opthamologist than Dr. Clark. Not only is he a…read moreremarkable doctor, but an even finer human being with compassion, thoughtfulness, and empathy. Dr. Clark and his medical staff, the fabulous individuals you are fortunate to see, once you leave the receptionist area. Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership, rapport, and fine character of Dr. Clark. Sometimes, there's a disconnect between those who are supposed to schedule, return calls, and cordially welcome you at the reception desk. He's not only a brilliant doctor and surgeon, but an artist at the top of his craft. Far too often, when you call any of the office locations, the call will go to voicemail. Dr. Clark has worked vigorously to correct this, as if it was his own family member experiencing an issue. My recommendation, if the scheduling staff does not return your call, do not wait more than two (2) business days. Call multiple times, state when you left a message, and ask again for the courtesy of a call back. If you're complacent, you may needlessly wait for a return call. Sadly, the scheduling staff, too often, operate with no sense of urgency, nor consideration. Note, the receptionist at this location, is the lone exception to an entire staff that is cordial, and nice. My sole mixed experience, by far, is limited to the practice's Collegeville office, where the medical staff is phenomenal, thorough, empathetic, and personable. However, the lone receptionist can be belligerent, and doesn't realize that a receptionist represents the initial impression of any business, as the person "behind the front desk" is the first person a patient, client, guest, or customer interacts with. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot praise her service enough. This practice affords patients the latest technology for examining your eyes; it's truly amazing. The consistent service that the highly professional, and cordial medical staff utilizes to provide the most effective, and efficient care is exceptional. There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark! He has compassion, empathy, and remarkable communication, and people skills. With this combination of knowledge, experience, skills, and personality traits. I highly recommend Dr. Clark.

If I could give this place negative stars I would! The Doctor and his assistant were very nice…read moreduring the consult but the staff are so incompetent. They were over an hour behind with appointments the day of my procedure. Patients were backed up out the door waiting to be checked in. Very limited space in the waiting room for seating and some people opted to wait outside because there were no available seats. Other patients that came in after me were seen before me and the office had the audacity to call my home and say I missed my appointment when I was sitting in the the waiting room for over an hour. The receptionist even discussed why a patient was there in front of the other patients. The Doctor previously told me the procedure I needed takes less then a minute and I feel my time was wasted. Needless to say I left without being seen for my procedure. I will never go back or recommend them to anyone. Save your copay and go where your time and you, as a patient are valued.