I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

Update overdue: Jack reached out to me to make things right. He offered to have his team come and…read moreclean up. However, their schedule was packed so the timing was not convenient for me. I still appreciate his efforts though, and would come back for more floorings.

Thank you so much Brett, Monique & the B&B family for helping me with my flooring selection and…read moreinstallation. For every time I returned and asked to check out other samples, and the lunchtimes spent mulling over my options (so many great ones). For responding promptly when questions were asked and get revisions were required to my original quote. It was worth it. What a beautiful outcome to a humble at Leisure World. Call them and see what they can do for you. I believe you will be happy & satisfied with the outcome. They took a decorating dilemma and turned it into a welcoming start.

Bob, Monique, & Gus did an excellent job of replacing my carpets. Monique helped schedule my…read moreappointment with Bob. Bob came over and helped me pick the carpet and provided an estimate quickly. He was also able to help improve the installation date after my house painter finished early. Gus arrived early and his helper did a great job installing my beautiful carpet. Very pleased with whole process.

From start to finish the service was amazing Patrick provided us a quote in a day for our home. Our…read morecommunication was great! Chris and his team demoed our tile and they got the job done it exceeded my expectations they are professional and very detailed i could not be happier!!!!

Patrick was one of the many companies who got back to me about the project. Thank you for reaching…read moreout to me .

Writing a review 1 week post epoxy. What an absolute…read moreexperience with Chris and team. So professional and straight forward. Arrived right on the dot as scheduled and started right away. Two car garage from 8am to 2pm was pretty spot on. The quality of work was well done. They have pride stating they do the work as if it was their own garage and it's true. They focus on the detail and don't speed things up to just get it done. They really are detailed and already got compliments from the neighbors. Highly recommend and price is very fair compared to other quotes I got. I highly recommend them!

Can't recommend these guys enough. Sebastian is professional and informative. They came on time and…read moreno time was wasted. I couldn't be happier with the end result of my garage. Feels like a brand new space.

Roger and the team at Steven's Carpet were a pleasure to work with. From the day we walked into…read moretheir place of business, we knew this was a great team. Staff were super helpful in providing carpet samples to take home and quickly arranged for us to have an in-home estimate. We left feeling very excited, which is not always the case with home renovation projects. Roger came to our house within two days to provide us an estimate, and the crew was ready to install very quickly. The entire process was done in just over a week. Installation itself was smooth, professional, and overall a top-notch experience. I was surprised by how fast the team worked. On a side note, Roger is a very cool guy and my husband and I had a great time getting to know him as he prepared our in-home service quote. We recommend this business and love our new carpet. Thanks guys.

Juan wasted our time. We took the time to meet with him at our new home that was in the final…read morestages of escrow for a flooring quote. He never followed through on providing us with a quote and ignored our messages when we reached out for an update. What a waste of time!

Holy smokesssss!!!!! If you need a GREAT CONTRACTOR, go with Floor Center!!!! They have fast turn…read morearound, fast communication, and beautiful work. We went with floor center because we heard good things through a friend and WE ARE SO GLAD WE DID!! We did our ENTIRE HOUSE 1300 square feet and it took 7 weeks . We gutted the whole house! We did floors, added recessed lights, got custom cabinets (we wanted to go bougie), did both bathrooms, literally everything. Our style we wanted was Japandi! And let me tell you.... The work from Floor Center is GORGEOUS!! Look at my pics! I recommend asking for Cesar. He is a man of few words but A TON OF ACTION!! He is detailed! Also it helps if you are detailed and know what you want too of course. Here are the before and AFTER PICTURES . I am so freakin happy. Now I need to purge all my clutter because I need this place to stay beautiful!!

I am glad I didn't write a review immediately after our floors were completed. After spending…read moreapproximately seven thousand dollars in April of 2021, our floors looked beautiful. Cesar was very helpful and his workers did a nice job on our small, 1000 square foot home. Unfortunately after three years, the floors are cracking (causing a safety issue while stepping on them as you can see in the photos), some are sinking in the middle, while others and shifting apart from one another causing big gaps. I've reached out to Cesar multiple times and I was told the flooring only has a one year warranty. He sent a worker out to fix the few that were starting to separate but unfortunately they continue to separate. He also mentioned he could file a claim with the flooring company which he hasn't responded to and I figured he wouldn't. When reaching out, he's out of the country at times which is understandable but after giving him our business, you'd think he would be more helpful in attempting to resolve this issue. I want other customers to know this risk as well, before spending a large sum of money for a product that does not hold its value over time. We even paid an additional amount of money because after they pulled up the old flooring, he said the foundation underneath wasn't level. The purchase started out so promising but has really become frustrating and upsetting.

We finally deiced to install hardwood flooring. Alexander Flooring were the official installer for…read moreLOWE's hardware and had replaced our carpeting. Rich Alexander came out and gave us a ton of information on what to buy and where to get it. Rich gave us so much advice on the types, brands, sellers, required methods. Our project was a bit complicated. We had the room extended and the contractor did a poor job of laying the concrete floor. It wasn't level, it had high and low spots, it was uneven. It required a lot of correction. They poured a liquid concrete floor leveling compound. Once they had the floor corrected, they laid the engineered hardwood. Originally, we considered 3/8th sold hardwood but Rich advised on the engineered floor, the solid hardwood will sometimes take humidity and the planks might change. Once they got started laying the floor they went very fast. Working as a team, one cut the planks, a second spread adhesive and the third trim cut planks and laid the wood. Something I wasn't aware of is dumping rubbish fees. The Puente/Rose Hills landfill is closed. They have to take your old carpet to a transfer station instead of a dump. Dumping fees could be well over $!,000. Alexander might not be the least expensive but consider your floor is going to be there for 30 - 50years. You might as well get it done right.

I was fooled. The vinyl floor started peeling with in 6 months of the installation. He didn't…read morerecommend to install a floor backing in order to do it right. Foolish me trusted him that it didn't need it, cost was not an issue.

We had an excellent experience with Sartin tile. We had a small job (upstairs bathroom) that didn't…read moremeet the threshold of most of the companies we reached out to. Wayne was only able to take our job because of a shipment delay in a bigger job he was working and had two free days to fill, which is all our job took. He explained everything thoroughly, making recommendations and seeking feedback along the way. Everything ws completed efficiently and thoroughly and below the cost we had been expecting. Highly recommended for jobs, big or small.

A true master of his craft. Wayne was truly dedicated in making sure his project was perfect…read more He does not cut any corners, and is a reliable and honest professional. Very fair pricing as well. Go with Wayne if you want some reliable tile work done.