This was the best experience with an optometrist I've ever had…read more She was thorough, explaining everything well. I am especially impressed because my initial pair of glasses wasn't working well that first day (for various reasons) but Eye Avenue promptly re-ordered with fixes - no hassle at all. Everyone there was very nice. I don't know why staff has to wear masks, though, since the CDC and other health agencies admitted to their ineffectiveness at stopping Covid. But patients weren't required to wear them. All in all, a great place which I highly recommend.

poor communication called twice about contact change told twice i would get a call back to no avail…read morehad to show up in person lady knew who i was no apology offered just handed off contacts to another associate, ordered new glasses was told up to 14 days to arrive waited 17 days called and was told a text was sent to me 9 days ago, which was not true , the drs here are fabulous just poor communication from staff

This review is based on feedback from my grandma in law. She is 91 and has mild glaucoma. She also…read moremoved from another city so finding a good eye doctor was important. I found Stewart Family Eye Care via Google and read previous yelp reviews and decided to try this office for my GIL. The scheduling was great, as I found an early appointment the following day. Then filling out the paperwork was also easy. The front office staff were so kind. I was kinda nervous as my GIL is hard of hearing. Yet they were patient and happy to help. I wasn't in the exam room but when my GIL came out, she sat with the opticians to talk about glasses. GIL had some old frames she wanted to use and they were happy to use her old frames instead of selling her new ones. Overall, it sounds like the experience my GIL had was positive.

I was looking for a place that was kid friendly since my 5 year old would be needing glasses and as…read morea parent that has never had this experience I was a little lost at what to do. After getting recommendations for Stewart Family Eye Care I decided to make an appointment. It was a decision well worth it. They were SO SWEET to my very nervous boy and did everything in their power to make the experience of getting glasses an easy and fun event. Yes, they even had to bribe him with a little chocolate but in the end my son wears his glasses with pride at school. Thank you so much for your patience. You guys are the best!

Love this place! Dr. Don Ellison is one of a kind, along with his staff :) Exceptional customer…read moreservice with great products and prices! The eye exam process was smooth and the staff are very knowledgeable. Warm/friendly environment. That's what I love the most :) Definitely recommend!

Got conned into bifocals I cant use, never again. The desk staff needs to go. I wouldnt use this…read morefacility.

The kind staff here helped me when my glasses broke while traveling. They repaired them on the…read morespot. Excellent customer service and very friendly staff. Grateful I found them when I needed help. Nice frame selection in there, too!

Clean office, polite staff. Very thorough - I've never had my blood pressure checked at the eye…read moredoctor before. I was seen within about 5 minutes after I completed paperwork. Dr. Mondesir takes time to explain things and make sure all questions and concerns are addressed. The business hours are convenient to my schedule, and I was able to be fit in for a follow-up appointment on the same day that I called. Great service all around.

Too many mistakes/errors with prescription lenses. This used to be a private practice. My husband…read moreand I loved Dr. Hankins and his staff. We went to this practice for about 30 years. After Dr. Hankins retired, this practice soon became True Eye Experts (Corporate run Business) a chain! No longer will use! It's very sad!

I have been going to Tuskawilla family eyecare (now known as true eye experts) since I was in…read moremiddle school. The entire staff is so friendly and truly listens to your needs. I have really enjoyed getting to know Laura and Millie the past few years. Dr. Hankins retired recently and I have been under great care of both Dr. Do and Dr. Prado. They have a wonderful selection of glasses and even though I don't live locally, they shipped my contacts to me free of charge for shipping. If you're looking for a great family eye doctor, this would be the one!

Extremely rude and unprofessional staff. Avoid at all costs. I just cancelled 6 family…read moreappointments due to how rude and unprofessional the staff was. They were supposed to call me to explain costs and my obligations, but they never did. And then they were extremely rude explaining costs and procedures. I've never seen such unprofessionalism in all my years of getting eye exams for the family. I couldn't be happier to be out of there.

I started going to this this practice last week after a horrible episode of swelling, pain, and…read morepartial vision lost in one of my eyes. They brought me in and explained everything, answered so many questions and saw me three days in a row until the pain and symptoms subsided. These doctors are brilliantly smart and the whole staff was nothing less than amazing from start to finish three days in a row. I would highly recommend Oviedo vision care doctors.

NEW YEAR, NEW GLASSES for the entire family. Me and my family had our eyes checked and purchased…read moreeyeglasses and contacts in Jan with Dr. Yip. We recommend him and his team blindly.

New year, new glasses. But likely won't be returning. The practice is large, but the staff does do…read morea good job to make you feel like you are the priority. That said, as mentioned in other reviews it is an expensive place when it comes to products and while they do provide you a bare bones Rx they won't give you additional info to allow you to safely obtain (glasses, etc) from other affordable options. This signals that the focus is indeed profits over care, with care focused only if you're paying beyond the base yearly visit. Prepare to spend a few hundred out of pocket for a single pair of glasses, even with any insurance discounts. Also they will not provide you with PD - even if you ask. It's important PD is accurate otherwise ordering elsewhere can result in bad glasses. When I asked for PD, even after purchasing glasses from them, I was informed that PD is an internal measurement they do not share and that if I want it or need it then I'm able to just do it myself using online instruction or methods. For these reasons, I'll likely be trying somewhere new next year as I'd like to not have my personal health info locked behind privacy. After all, why can't I see my own health data?

Every thing has changed. But the doctor was good. What makes him beyond GOOD is his "refusal" to…read moresee me. He could have easily taken my money!! As a parent, he took care of my kids like they were royals. He treated the elderly so kind. As a trained Medical Doctor, which he didn't know, I was amazed that he refused me when he could have legitimately taken my money. I am so impressed that he rightly referred me to a NEUROOPTHALMOLOGIST instead.

I found Macdonald Family Eyecare when my previous eye center closed down and it was a seamless…read moretransition to this new office. The staff is friendly and were extremely helpful in helping me pick out my new frames. Dr. Macdonald is nice and takes his time to explain to you what is going on with your eyesight and possible options for you. The frames and contacts are a little pricy but you are at least supporting a local business rather than a big name company if that's something you find important.

Went here for my first eye exam in many many years and the doctor and staff all made me feel very…read morecomfortable despite why not knowing what to expect. The technician who did the preliminary check-in (Tara?) was very friendly and made me feel at ease as we went through the routine tests. When Dr. Straughn came in she was very thorough in explaining my options and even gave me some things to think about in the future for sunglasses. When I sat after my exam with Frank to pick out my glasses he was very helpful in helping me make a selection that was not only comfortable but also afforable and looked good on my face. Emily was also great! I booked my appointment completely online and the entire process from start to finish was positive and couldn't have been any easier. There was ample parking behind the building, and the waiting room is separate from the show room which made the process of selecting frames stress free.

Mixed review: Optometrist is personable and professional,…read moreand the eye exam part I have few issues with, other than I'm annoyed that a retina scan (not covered by insurance) is now mandatory - seems like a cash grab to pay for an expensive machine, and I'd prefer the option to do the retina scan every few years. Because of this it's a 4/5. Frame boutique: I actually chose this practice specifically because they sell Silhouette frames, but they are extremely expensive, and somehow even a worse deal if you just need replacement lenses? I was told "our coatings are SO much better than you can get elsewhere". Ok I said, but less than 2 years after my lenses were replaced in August 2024, all the anti reflective coating was wearing off all around the rims of both lenses?! There is a 2 year warranty, but from the original date of purchase (not date of replacement, apparently). I think I'll be buying my glasses from Costco from now on for 1/4 the cost. My coatings have never worn off from anything I bought there (or that I bought 10 years ago in Miami for that matter). I do not have faith in the the lab WPEA uses.

I'm seeing stars and it's not because of dilation. Yes, 5 stars for this place as an Eye Doctor. I…read morethink it's the most thorough eye exam I've ever had in my life. As a contact wearer for a long time, I'm always concerned about my eye health. I trust they're making sure my retina, cornea, lens, iris, optic nerve, macula, sclera and that ever important vitreous body are all in tip-top shape. They do both medical exams and "vision" exams (the one where you get glasses afterwards) and I've had both. Even though they stopped taking my vision insurance, I think they still take my medical insurance so I plan on continuing here for those. Again, they go all Henry David by being Thorough. The staff is always super helpful and accommodating and I get some cool roll up sunglasses on each trip! That Florida sun can be bright when I have eyes like Betty Boop! I will say their pricing on glasses is a bit high, so you may want to take your prescription and head to Costco or some other place to get the style you like at a reasonable price. But not a reason to drop a star, IMFO.

I have been coming here for 3yrs. Me and my daughter are both seen here every years for new glasses…read moreand eye exams. The staff is genuinely nice and attentive. The Doctors are all great, they have helped improve my daughter's eyesight incredibly.