The quality of care, the kindness of the entire staff, the expertise and explanation of diagnosis are exceptional. If DeForrest Eye Institute is not just down the street from you, make the drive. You will never regret it. Lindy Hasson read more

Excellent eye care in every regard. Expect to pay double what you would pay elsewhere. I was charged $800 in advance for two follow-up appointments after cataract surgery. The first appointment was essentially a repeat of the post-op exam at cataract surgeon Magruder's except that Dr. Deforrest did not check my near vision. The 2nd appointment in a month may be more extensive. ChatGPT says to expect 3 post-op appointments and pay $500. read more

Find yourself a different a different optometrist. They will fill your prescription incorrectly, poor communication, poor customer service, and they clearly can't read or follow directions. Norma is a terrible problem solver and should find herself in a different line of work. I would encourage a job without having to deal with people. Bravo to Norma on earning the WORST CUSTOMER SERVICE award. Run to Bay Hill Eye Care.... read more

This is one of the best establishments I have ever visited. The entire staff is professional, kind, and attentive. Their stock merchandise is always excellent, and their turn around time is great. I fully recommend DeForrest for your eye care needs. read more

I have been under Dr. DeForrest's care since the early '90s. She and her staff have always been the utmost in professionalism. They each bring their own unique contributions to the experience while all personify true beauty, inside and out. They are always genuinely kind and compassionate, qualities that are rare indeed in today's world. Rarely does anyone look forward to their Dr. appointments; but, when my calendar reminder comes in for my Eye Doctor appointment, it brings a smile because I look forward to what experience has taught me...it will be an enjoyable, productive appointment and I will leave the appointment knowing my eyes have received the best possible care. Thank you all for the difference you make! read more

I HATE this place! Not really - just my purse does because I love their frames and their customer service! I went there three years ago after a bad experience w/ Lens Crafters. The doctor is great. You do not feel rushed, she answers all your questions and is very thorough. There does not seem to be that many frames to pick from, but once you sit down with Essie - look out, SHE WILL find you a frame. Somehow she keeps pulling frames out of boxes, knowing "a shipment just came in and those new red frames will look fabulous on you!" I bought two pair of glasses that day. It was very expensive. Two years later I went to Sam's to try and save some money. DISASTER. The prescription was never right. The glasses broke - they did replace with no problem - Kudos to them for that. But when I was picking out the new frames the lady told me I would stop by every time I was in the store for an adjustment. She wasn't kidding. The wire on the nose pieces is so fragile that if I so much as bump the nose guard while cleaning my glasses the fit is all off. When you where tri-focal there is a very small area of lens that you look through to see and if the fit is off - your vision is off. THEN to top it all off the price was pretty darn close to the price I paid at DeForrest. I wear tri-focal so there is no getting around the expense. The expense is the lens. So back to DeForrest Eye Center. Everyone there is great. Megan and Essie up front and then the doctor herself - all there to truly help you. I told the doctor what happened, that I tried to save pennies and was miserable. In less than a year I needed a new prescription (because the one that was written at Sam's was never right to start!) Without bashing Sam's, which she could have done because I was very unhappy with the product I had gotten from them ,she likened what I did to your hairdresser. Every once in awhile you think you can switch to one of the chains and after two cuts and one bad color job you go back to your original stylist and say "Forgive me Hairdresser for I have sinned......" - and then she fixes it! After the exam I went back out into the lobby to choose frames. And there sat the evil Essie ;-0. I planned on getting a pair of sunglasses and to update the lens in an old frame (the original ones I bought there 3 years ago). Somehow, I walked out of there with a whole new pair of glasses AND some Gabor-esque Coach sunglasses on order AND my old frames to be updated with new lens. And again, I spent a fortune. But at least I know it is not because they are overpriced. The cost of the lens is the cost - there is no getting away from it. I spent more money than I wanted to on accessories that I put on EVERY morning and wear until I go to bed because of Essie! She has incredible fashion sense, (and so does Megan - she picked out the perfect pair for my 30 yr old son - he looks better with them than without) and she happily helped me with my selection. So I paid the price for something that I need and this time my glasses will be right. And, Essie was right, those red frames do look fabulous on me! read more

I went in looking for glasses and the staff was very helpful and went out of their way to try to find a frame and lens size and shape that would work for me. They eventually found something close. However the price was a deal breaker, since their price was over $100 more than I'd seen the glasses for elsewhere and I'm paying out of pocket. If you have insurance that helps with the cost, I'd recommend checking them out since they're very helpful and have a nice selection. read more

Very professional nice environment. Highly recommend the practice. The process was smooth, the doctor was personable.

A great, positive staff! I was wearing contacts that did not suit my needs at all. I see a lot better now that I have my prescription updated with a much more comfortable fit. Very thorough and competent service. read more

I was really in need of assistance due to an injury to my eye. The injury was painful and I had difficulty seeing. The office made time to get me in quickly. Dr DeForrest found the issue and has me on a plan to remedy the issue. I can't thank Dr DeForrest and her team enough. Thanks to all of them. read more

Very nice and intelligent doctor. Nice staff. Good location. Nice selection of attractive glasses. Very good overall. Would recommend!

The most accommodating eye center I have ever dealt with! I am on vacation and all of my daily contacts were thrown out (accidentally) by our housekeeping crew. I called DeForrest, told them about my situation and without hesitation - replaced my lost contacts! Absolutely my life savers! Thank you so much! read more

They were incredibly helpful in a tough situation where the airline lost my wife's luggage that had her glasses and contacts. They located a 10 day supply within a matter of minutes and provided them to her to allow her so she could see and enjoy our vacation. Unbelievable customer service and a great help in time of need. Thank you. read more

Wow, talk about over priced! Almost $1,000 for a pair of eyeglasses! They have got to be kidding.

Best experience ever... I enjoy everyone who works at the office including the doctor, they know me by my name and keep details about me straight. They are upfront and honest and they take their time to make sure I have no questions. Frames are great and service is awesome read more

The Dr and the staff are wonderful! They made my first experience at the eye doctor a success. I really appreciate the help finding the perfect glasses. read more

Amazing staff! I really enjoy doctor DeForrests' practice. She is so knowledgable and easy to talk to . She was instrumental in getting my vision back on track after I'd gotten an incorrect contact fitting by another doctor which caused blurred vision and constant eye irritation. read more

Dr. DeForrest and her staff are wonderful! They do such a terrific job to make me feel all warm and fuzzy from the time I enter the door until I leave the office. The service pertaining to my eye exam is very professional and thorough. I have recommended family members and friends because of my total satisfaction. read more

Wonderful attentive staff, always ready to make you visit a wonderful experience. The Doc is A1. I always have trouble with my eyes, changes glasses and moving to progressive lenses were a breeze! won't go any place else! read more

After going to the same eye doctor for 14 years I was very nervous to try a new location. After moving to Orlando I found Deforrest Eye Center and I completely love their staff! They remember me every time I visit and are very punctual and efficient with their visits. I am so glad I found this place. read more

Do not go to this eye doctor unless you like high prices and rude service. I was charged $65 for a contact lense fitting fee that was not performed. I had decided to keep the same brand contact lenses as I already had from a previous doctor. There was nothing to fit and I wasn't even given a free trial pair. All they did was order me more lenses. Half way through the year, I wanted to change brand of contact lenses, and they told me that I had to pay another $35 for a 6 month exam or I would have to keep the same brand. It hardly seems worth losing a customer over $35 after they already charge me $65 for a contact lense fitting fee that was never performed. I will never do business with this doctor again. And yes, I spoke directly with the doctor. I guess she really needs the business to not budge on a $35 fee read more

This is hands down the best eye doctor I have been to - and I've been seeing eye doctors for the past 31 years! Everyone in the office is extremely professional and friendly. The office is paper-free which is a nice touch if you care about not wasting paper. The doctor has the most up to date equipment, and takes her time to explain things in thorough detail and to answer any questions. The service was so good, I felt like I was the only patient there. Finally, the selection of frames they have is fantastic. So many great stylish frames at all different price points. i have never written a Yelp review in my life but this place was so phenomenal I had to. I wish all doctors' offices were like this. One note - they are pretty booked so make sure to make an appointment well in advance. read more

This practice is exceptional. I've been seeing Doctor DeForrest for years and I can't say enough good things about the quality of care, professionalism, and friendliness her practice provides. Her staff take their lead from her and they are the absolute BEST. You will be welcomed and treated like the valued customer you are. This team of great people care about you and the health of your eyes and they are exceptional on every level. read more

Very positive experience. I have been going there for a year and a half and they have alwyas taken very good care of me. When I order contacts they are here within just a couple of days. read more

This was a great eye center! Went here by change through my insurance and would definitely recommend to anyone in need of new glasses/an eye exam. The experience was sooo much better than my last eye glass experience elsewhere. The staff was professional, kind and very helpful. There selection of glasses, along with the quality is superb! read more