Absolutely love Dr. Avila & her staff are all super sweet! Dr. Avila has personally saved my eyes &…read moremy mother in laws! We adore her!

I am very disappointed with this location. This is the second year in a row I have had issues with…read moreMy Eye Dr. In getting new glasses or new lenses for my glasses. I went to pick up my new lenses for my glasses today after waiting over two weeks for the new lenses to be done. Erica told me the lenses did not fit my glasses and they had to be retraced in order for a new set of lenses to be ordered, which is going to take another two weeks!! Why was this not done correctly the first time??!!! Last year, I had to get a new set of glasses and lenses and the lab scratched my lenses and I had to wait about three and a half weeks to get the glasses!! When I did finally get the glasses, the lenses were scratched up!! I had to get the lenses fixed again!! This is ridiculous and unacceptable! The only reason I am still coming here is because of Dr. Megan Avilia, the optometrist. She is delightful and a pure joy to be around. Unfortunately, it looks like I am going to have to find another optometrist. I am not going to put up with this anymore. The location needs to find new professional staff to work in the lab who know what they are doing. I would not recommend this particular location for your vision care. You will not get your glasses done correctly the first time around!! Find another place!

I have been coming here for my annual eye exams for well over a decade. I love Dr. Ami Fraser…read more She is great with our kids, too. I have had to go to other eye doctors for medical eye exams and they've all been very professional and courteous as well. They have very friendly staff and everything is very clean with a large selection of eyeglasses. Highly recommend!

Edit: The phone service was incorrect and we're the ones with the poor customer service. Dr. Garn…read morereached out immediately and met me at the office within 30 minutes. The charge was if they see you, not just for the phone consult, and he apologized for the incorrect information. I was so impressed with the speed in which he responded and got me in immediately, as well as a follow up appointment for two days from now. So glad they followed up with great care after the mix up, I wanted to update my review for the positive. I got poked in the eye by my son and tried to call the on call doctor. They informed me that it would be $169 just to be connected to the on call doctor. I find this to be absolutely absurd that for an eye emergency I can't even talk to someone. What absolutely terrible customer service, I have never once had to pay in order to talk to someone for an eye emergency. Shocking, beware if you're thinking of becoming a patient there, hope you never need someone after hours.

I have been going here for years. The staff is made up of people who make me feel like part of the…read morefamily. While getting excellent eye care and answers, they don't mind lots of talking or even if something said does not come out just right, they are good with people just being people. This creates an environment that is hard to find these days, leaving you feeling amazing afterward and inspired to keep it going in your next environment. I don't know how their prices compare but I do know using my glasses and contacts reminds me of really great people that I am grateful to interact with. Also Dr. Avila, who advises me, has always given great advice and has been one of the best doctors I have ever worked with.

Excellent staff, beautiful location, and good prices! Top notch technology as well... Five starsread more

Great results with LASIK! Excellent staff and physicians who made the whole process easy and…read morepainless. Highly recommend!

I'm so grateful for the support and kindness Dr. Tharp, Christi, and Donna gave me over the phone…read morewhile out of town when my eye hemorrhaged. 20 20 Eye Physicians has a great staff and always so helpful.

Love this eye care office! Dr. Feipel is amazing! He's so welcoming patience, and always willing to…read moreanswer all of my questions. The staff are super personable, and I would recommend them to anyone! You know the service is good, considering I drive an hour to get to my appointments ‍

Dr Busby and her team are A+++! Dr Busby is thorough and patient helping me get the best contacts…read morefor my astigmatism, which can be a challenge. Her staff is professional and wonderful to work with. She also does so much to support the Westfield schools and community. I highly recommend Busby Eye Care!

Issues from the beginning. I gave them 2 stars honestly because the DR was actually very nice…read more Other than that, I will find a new Optometrist office. I was given a few samples to try out for contacts. On my third sample, I was good. We finalized my prescription, and I ordered the contacts. I received the contacts. They did not work. I contacted them to verify my prescription was correct. They said yes. I contacted the MFR and they sent me a new set of contacts. Still no good. I contacted the DRs office to get me prescription rechecked and they said "Sure, but it will cost you out of pocket". All I wanted was to verify the prescription. I was told nope. Sorry. So basically, I was out the cost of the contacts because they are unusable to me and unable to go see another DR unless I pay since I used my insurance visit for the year. Clearly, they did not update my prescription to the third sample and did not care to help me out. Plenty of other eye DRs out there.

I've been going here for almost a couple of years & all the staff is wonderful to work with. My…read morehusband, myself & even my 4 yr old come here for eye check-up & getting new glasses. They were very patient with my daughter even when she needed her eyes dilated. They're always quick, professional & friendly. Note that you will need an appt even if you need your glasses adjusted/ looked at so no walk-ins, but usually you can get in same day. Highly recommend for frames, eye exams & pediatric eye care!

Dr Imler and her staff are wonderful! The office is modern and they offer many advanced options to…read moreensure your eyes are healthy and find the best products to keep them that way. I wasn't shopping for new eye wear that day but they do offer a large selection and I did overhear the assistant looking for other color options in their online inventory if they didn't have them in the physical store.

This place is amazing! From the front staff to the doctor everyone really cares and takes the time…read moreto answer any questions you may have. Get you back quick and work efficiently. I would highly recommend this place.

I tried this MyEyeDr last year for my annual and Dr. Silke was assigned to me. I liked how thorough…read morehe was and explained everything so I could understand it as a non optometrist. They have a great selection of frames and sunglasses at a reasonable price. This location is definitely bigger than my previous MyEyeDr. Emily has always taken great care of me even if I'm just coming in for an adjustment. She also worked with me to find the best possible discount as I am currently retired on a private insurance plan.

Called for an appointment as my eye doctor retired. Had an appointment for an exam as early as the…read morenext day. Met with an associate followed by Dr. Fiddler both of whom were pleasant & professional in a conversational manner. The eye exam was thorough letting me know the purpose of each test after which the results were clearly explained. I then met with Emily to discuss frames & an order for glasses. Each question (insurance & prescription changes) was met with satisfactory responses and delivered most cordially. My experience was top notch.