I would HIGHLY RECOMMEND. The service was great and Amber is great at her job and did a great job…read morehelping me pick my frames. We will be back. Thank you!

My wife recently went to Visonworks and wrote this review for me to post:…read more I went into Visionworks with a prescription from an outside specialist. The office was busy! I signed in and waited to be called. When I was called I quickly realized I signed in on the wrong sheet. I went over to the front desk, gave my name, insurance information and copy of prescription. I was called about 15 minutes later. I had already picked out four frames. Amber Hall asked me... what do you like or dislike about these frame? Then she said, Hey, let's go looking around and try some frames on. During that time she asked, what's your favorite color? I said, Green! We found several green frames in different styles. She spent time to help me feel comfortable! She went over frame-by-frame, she discussed all options with me, she was friendly and kind, allowing me to trust her, but ultimately she allowed me to make my own decision! Thanks Amber, you're the best!

When calling to reschedule an appointment with Dr. Adams, the person was not aware of how to be a…read morecustomer service person. I had trouble checking in when I arrived at Infiniti and Bloom after I had already given the new insurance information and then I was told I had two records Not sure why. But as far as seeing Dr. Adams, she is on point.

Wait time s ridiculously long. Over an hour wait almost every visit. They are over booking their…read moredoctors and making their patients wait in extremely crowded, shoulder to shoulder and back to back waiting rooms - they are wedge in like sardines. The care is good, but there is no reason for the extremely long wait period!

Dr Smith is a wonderful dr. He did my cataracts a few years ago and the process was smooth. He is…read morevery professional and caring about his patients.

The lady doctor told me to use a blower dryer on my eyes to get rid of what is called dry eye!!!…read moreOther doctors I went to shouted No!! I hadn't I have better sense than that. I will not be going back!!!

Today, my son and I picked our glasses up from Expert Optical. It was the first time we'd ever been…read morehere, but am certain it will not be our last! We actually wound up paying less for BOTH pairs of glasses than I would have paid for mine alone at any other establishment in town. I got trifocals (my first year with them) and chose no-line, laser cut lenses in feather-light frames and I couldn't be happier. My son, who has always had to have very thick lenses, got to choose thinner lenses (thanks to Mr. Beeler letting us know they were, in fact, an option), as well as titanium frames and transition lenses. All together, even with all the extras, we paid far less than we would have paid anywhere else! In addition to the excellent products, the service was above and beyond what we expected as well. We had everything thoroughly explained to us and there was absolutely no pressure to upgrade at all. The wait time was much less than what we've spent in the past at other places, waiting to be served. Overall, it was a very pleasant experience. Reading the reviews is one thing, but as I sat in the waiting area (being inquisitive like I am) I spoke with many who were also waiting for their glasses. The conversations were all the same - each of these customers had been told about Expert Optical by a friend and had found their way to see Mr. Beeler and his wife personally. And the rest, as they say, is history! They became tried and true customers of an establishment that truly cares about their customers! If you need glasses or have glasses that need repairs or adjustments, you should definitely take the time to visit Expert Optical! You won't regret it. I didn't and neither did any of those I spoke with on two different occasions. Besides, in this economy, you owe it to yourself to save every penny you can, and this is a good way to do it! Thank you, Mr. and Mrs. Beeler, for excellent service and affordable glasses. You're doing our community a great service!

This is the best place for the lowest price on name brand glasses! Friendly people and great…read moreselection for a whole lot less. My glasses were less than half the price quoted at the other place!

This practice has the best opticians I have ever encountered. Both Paige and Tiffany are very…read moreexperienced, friendly and knowledgeable in their field. I can always count on receiving the best customer service when I shop for new eye frames. This practice also has an amazing selection of eye frames to include Kate Spade, Maui Jim's, Lilly Pulitzer, Oakleys and many other brands. Additionally they have a great selection of children's frames.

Excellent service, and exam. Friendly staff. Got an appointment really quick. Other places was like…read more2 months away.

Wonderful staff in the E-town, Louisville, and Madison offices! Recently, an issue arose about my…read moresurgery that was scheduled for early the next morning, but it was closing time for the Etown office. Minutes before closing, I reached Kris in the Madison office who went above and beyond to reach Dr. Haider about my concerns. To my surprise, he instructed her to give me his cell number so he could talk to me for which I am grateful. He cleared up the issues and my surgery went well. Do not be afraid to ask questions because Dr. Haider listens intently and patiently to every concern and/or question before he answers, and I love how caring and thorough he is with his exams. I highly recommend Dr. Haider for your eye care needs.

Both eyes had lens replacement inn2016. Excellent result. Noticed some haziness recently and went…read moreback to Dr. Haider. He examined my eyes and new exactly what to do. He did procedure with laser to remove scar tissue that had formed. In just a matter of minutes he had it all taken care of and my eyes are as clear as they've ever been. Great doctor, great staff and a wonderful experience. I highly recommend this business to anyone who needs profession eye care.

The extended warranty they sell is useless. They sell you an extended warranty but then when you…read moreneed it, the manager gives you all the reasons why they won't honor it. They make it next to impossible to use. The manager was dismissive and obviously could not have cared less. I'm a longtime customer and I spent $1600 on two pairs, after insurance, on that trip. I needed the warranty for only one pair of glasses I am still within the warranty period but the manager told me it had been too long to work with me on it. ??? I will never be back. Their extended warranty is a scam. They sell it to you, take your money, but don't tell you how hard it is to apply it. Seems like fraud. I'm filing a complaint with the BBB for fraudulent sales.

Nice assortment of glasses. Staff was welcoming. Optometrist on sight was good. All and all…read moresatisfied with the experience.