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    Visionworks

    3.8 (29 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visionworks Photos

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    Recommended Reviews - Visionworks

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Joel T.
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    5 months ago

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    Customer Service

    Helpful 2
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    5 days ago

    Best Customer experience ever! All the employees I dealt with were caring and helpful!

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    9 days ago

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    Photo of Clint B.
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    3 years ago

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    3 years ago

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    3 years ago

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    Photo of Cassee A.
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    5 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    9 years ago

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    4 years ago

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    Customer Service

    We're so happy to hear this, Rick! Thanks for sharing your experience.

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    6 years ago

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    Helpful 1
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    8 years ago

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    9 years ago

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    Photo of Rida O.
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    11 years ago

    Awesome customer service! They answered all questions in a professional and friendly manner and I didn't feel rushed.

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    7 years ago

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    Hollis, thanks so much for this review!

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    11 years ago

    Worst service ever. People were on the phone not greeting any guests. Ended up leaving with another customer walked in and got full service.

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    5 years ago

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    8 years ago

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    Thanks for the review!

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    Photo of Anna K.
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    10 years ago

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    9 years ago

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    We appreciate the review, Misty! Thanks for sharing your experience.

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    8 years ago

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    9 years ago

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    11 years ago

    Helpful 2
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    Photo of Dee C.
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    9 years ago

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    Ask the Community - Visionworks

    Review Highlights - Visionworks

    I will admit that I made the process complicated by changing out frames a couple of times after purchase, but Chris handled it like a true pro.

    Mentioned in 4 reviews

    Read more highlights

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    Georgetown Vision Center - Welcoming Dr. Mark Birkmann and Family.

    Georgetown Vision Center

    3.8(27 reviews)
    0.2 mi

    I went yesterday as a new patient for a contact lens fitting. Easy front row parking! Easy check…read morein/out experience! The nurse and doctor were thorough and professional, but still warm and willing to listen to any and all concerns. Walked out with a prescription for frames and contacts on a nice laminated piece of paper...first time receiving an eye prescription that nice. The office felt new and extremely clean! It's attached to a Pearle Vision if you're interested in frame shopping after, but there was no sales pitch to buy contacts or frames! I saw Dr. Birkmann, and I'd highly recommend the overall experience. It took about an hour to get in and out, which I didn't think was bad at all!

    They have 4.9 ratings on google, while they have 3.9 rating here. I should have checked yelp…read morebefore going there. Unsure how they got the 4.9 rating. They sent a text on Wednesday for a reminder of a $ 17.44 remaining payment that insurance did not cover. If you think you have till the week end to deal with it, then you are WRONG. Collection starts calling you on Friday adding a $50 fee making the total dues 4x the original amount. Other clinics would take few extra dollars from you beyond the deductible in case the insurance does not cover all the promised amount and then reimburse you the difference.

    Photos
    Georgetown Vision Center
    Georgetown Vision Center - Top picture is correct prescription, bottom set of numbers is the incorrect prescription Georgetown Vision Center gave me

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    Top picture is correct prescription, bottom set of numbers is the incorrect prescription Georgetown Vision Center gave me

    San Gabriel Eye Center

    San Gabriel Eye Center

    4.0(26 reviews)
    1.9 mi

    I would highly recommend going to any other eye care place. It was my first time going here, I had…read morean appointment at 8:30 am and arrived at 8:00 am when they opened to ensure I didn't delay my appointment time in completing new patient paperwork. I checked in and got escorted back into a room. I was in the room waiting before 8:30 am even came which was nice. I sat in the room for 30 minutes with no communication that the doctor was behind, nothing. I had to walk out of the room, and go to the front desk to ask to be rescheduled since my appointment was taking so long/delayed. The staff at the front desk could not have cared less, didn't look at me, didn't apologize, nothing. I ended up just saying I'll find another place. Go ANYWHERE but here.

    I had an appointment for an eye exam on 10/17/25. When I arrived I was told that they couldn't…read morecontact my insurance company and I needed to pay cash but I would be reimbursed by my insurance company. I reached out to my insurance company and was told they had paid the doctors office and I would have to get a refund from them. I have reached out multiple times, and have been told several times that a refund was coming , but the money has never been refunded. Now the office is telling me I was refunded months ago, but my bank said no money has ever been returned to my account. This is INSURANCE FRAUD. Has anyone else experienced this with this eye center?

    Photos
    San Gabriel Eye Center
    San Gabriel Eye Center - San Gabriel Eye Center

    San Gabriel Eye Center

    San Gabriel Eye Center

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    Visionworks - opticians - Updated May 2026

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