The customer service in this place is great! They worked with my insurance to let me know what I…read morewould pay before charging me as some businesses do. Friendly, warm and relaxed atmosphere . Dr.Chao was nice, honest and provided great eye care! 5 stars!

Doctors and staff very helpful and friendly. They were able to remedy my situation quickly. I have…read morescheduled a complete I exam in the near future. Thank you

I just did my LASIK surgery today. Such an easy seamless experience. I was only there for a little…read moreover an hour. The surgery took about 10 minutes and I haven't experienced any major side effects yet. Dr. Wright did a great job at making me feel comfortable throughout the procedure. I also go here for my annual eye exams and I love all of the staff! Super friendly people. Excited to finally live life without contacts!!

I waited 20 minutes, and probably 10 people.. I checked in 15 minutes before my appointment time…read more. watched people check in, sit down for less than 2 minutes and were called in for their appointments.. I had to go up to the desk and say something before anything was done.. they offered to comp one of my exams.. I sat back down, watched a lady and her child check in and get called in right away... I then watched 2 other gentlemen, get called in for their appointments... I ended up leaving... such a bad experience. You can imagine the thoughts going thru my mind as sat there.. maybe I went on the day... needless to say I will not recommend if you look me.

My experience at Katy Vision was great. The doctor was thorough and explained everything, the staff…read morewas friendly and my glasses arrived early. I highly recommend them.

Dr. Brown is very nice, kind, and she is very knowledgeable!…read moreVery nice environment! Very sweet ladies!

DO NOT GO HERE SEEKING EMERGENCY CARE! their website is false. Woke up early with pain in my right…read moreeye. Felt like something in it . Tried flushing it to no avail. Went to their Katy/Cinco location and doors opened early. I explained my pain and it felt like something in my eye. I was told by the young lady at the front desk ,"no appts till 12:40". THAT IS NOT EMERGENCY CARE!!! Their website clearly states emergency care. THIS IS FALSE!!!

My second time here, Fatima, Farris, Ciara and Dr.Matthews were very professional and helpful,…read morepatient and knowledgeable. I highly recommend this facility

Amazing atmosphere of very kind people with genuine interest in your wellbeing and eye careread more

Everyone was wonderful The atmosphere was inviting and…read morewarm. The ease of scheduling an appointment to the actual visit Looking forward to future visits

This location has a wide selection of frames, they allow you to look without hovering over your…read moreshoulder, yet are available to you whenever you need their assistance, so I loved that! They also have their own lab, so they can have your glasses ready in about an hour, so that's super convenient. If you have something that's extra fancy done, then you'll need to wait, but you'd need to do that anywhere you went. I love how friendly and helpful they are. I wasn't able to make it on time to get my glasses because my mom was taken to the hospital, so they took my glasses to me. They would get six stars for excellent customer service.

Wendy is super helpful. Her customer service is amazing…read more She took her time explaining everything to me. This place is so friendly and welcoming.

Another fantastic visit! If your looking for experienced docs .. look no further! Great prices…read more Knowledgeable staff! We can't ask for more Thanks everyone

I mean wow! What can I say , normally going to the eye doctor is a nightmare for me but the staff…read moreover at clarity eye care makes me feel almost as if I've known them my whole life! Easy to talk to , and fast and efficient with their job! If you're looking to come visit them I definitely recommend clarity eye care Katy!

We have been coming here for the past 3-4 years. My kids, my mom & I like it because the staff are…read morenice & the doctor is very helpful and relatable. The office is also easy to access and you don't feel like they're just trying to sell you glasses because they don't sell glasses. They are strategically located next to Vision Works so you can go next door to order/purchase glasses but it's not through them.

My daughter and I were in and out with prescriptions in under 30 minutes. I've never had an eye…read moreappointment go that quickly. The doctor and staff were kind and helpful.

The doctor herself was great. Just annoyed that I paid extra for shipping and they hold my package…read morefor a week and give me the run around. I called the week prior and they said they had just received my package and they were going to ship it out the same day. I called the next week and asked where my glasses were and they said they would have their manager call me to update me. I heard nothing back. I call today and they tell me my glasses are there and that they need my address to ship it even though I gave my shipping information prior. So now I'm just heading up there to pick it up myself. Can't tell if the staff is incompetent or just lazy. Why wouldn't you call me for over a week if my glasses are there??? Definitely the last time I'm coming here.

Have seen Dr. Shah for over 20 years. He has been outstanding in treatment, detecting, glaucoma,…read morecataracts, etc. referred to excellent surgeons. He and the staff have been professional and efficient.

Overall, my experience at the clinic was amazing. Dr. Chai is one of the kindest physicians I've…read moreever met. He was patient, informative, and everything you'd want in a doctor. Elsa, the staff member who brought me to the back and did my initial testing, was also incredibly sweet and patient. I decided to get glasses during my visit and was assisted by Elle. While things started off well, I was disappointed when she wouldn't let me ask questions and told me to "let her finish" in a tone I found unnecessarily rude. If I were rating her alone, I'd give one star, but I wouldn't want that to take away from how great the rest of the team was. Hopefully, others don't have the same experience with Elle. Aside from that, the visit was excellent.

My go-to optometrist! After switching insurances, I had to switch providers, decided to give Vision…read moreRepublic a try, and I am so happy I did. Dr. Chau and his staff are amazing! Dr. Chau is very informative; he thoroughly reviews your eye exam results. Goes into detail and explains the function of each part of the eye as he pulls up your test results. Their manager, Elle, is fantastic. She has helped me and my 4 sisters pick out our perfect pair of glasses. I love the time and effort she puts into helping you find your ideal pair. She even takes the time to look for new trendy glasses to add to their stock! That's another thing I love about Vision Republic, the number of cool, cute, trendy classes! Styles that you cannot find at your average lens store. I highly recommend coming here for both exams and lenses!