I highly recommend going to House of Optical to buy your glasses. I signed in when I walked in and…read moreshortly after Erin called my name. She walked around with me helping chose frames that would look good on me. Erin was such a delight to work with. She made it fun with her pleasant personality. I had been procrastinating purchasing glasses because I would have a difficult time chosing what frames to purchase. It was easy because of Erin's help.

First time going there today for an eye contact appt/ prescription …read more I asked dr. Friedman if they had samples and he said even if they did they don't have time for a fitting today..? Anywhere else I've ever gone they take the extra 10 minutes to see if they have samples in stock and if they do then they just do the fitment of the contact lens the same day. I asked one of the ladies at the front desk and they said he would have checked if they had in stock.. but I told them I don't think he wanted to even check... it turns out they did have the samples in stock so they let me take the samples but he needed to look at my eyes again with the contacts before he could give the prescription.. so they said they would ask if he could take a few minutes to do the "fitting" and he said no now I need to go back tomorrow for a 15 minute check so he can look at my eyes.. (when I was there anyway but didn't want to see if they had my prescription in stock) when he originally told me he'd call me back for the fitment when the trials came in in 7 days... he didn't even want to try.. and wants you to come back for 3 appts total before the prescription is issued. Stay away, lesson learned for us.

A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

I had a terrible experience with Berkley Eyewear back in December; have written reviews and took…read morethem down because I thought they were too harsh ...they weren't. Should have left it up. No doctor on staff - just a doc who comes in once a week it seems. Have no idea what his credentials are. My glasses have never been right prescription-wise and weren't from the time I picked them up. When I expressed this the owners were really obstinate and quite rude and we had an unpleasant exchange. It's now February and I tried to wear the stupid glasses again today (that cost way too much by the way) and they still make me dizzy. Rather than going back in there and deal with the unpleasant owners, I'll go elsewhere with an eye doctor on staff and get new glasses. I also notice that any of the positive reviews on here are really old. The most recent positive one is 4 years old and that's the "newest" - the others are at least 8 years old. It was terrible experience. Go anywhere else.

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

Hannah is amazing! When i first came in to pick out a pair she was in training and was also patient…read morewhile i was indecisive. When I can back a few weeks later to pick them up she was thriving and running the show. It feels personable when i'm there. The glasses options seems to be mainly high end when sometimes i just want a cheap frame. There were less desirable options at that price point where i have had that option at other places.But again still great staff and service.

Good service but it's takes a long time for your glasses to come back with the prescription. I…read moredon't recommend if you want your new glasses back a reasonable time

Very professional, exceptional eye care. Dr Chorney and staff are top notch in a caring and…read morefriendly manor. I've been a patient for 3 or 4 years, whenever Dr. Lyons left, AI always feel confident that my eyes are in good hands.

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.

The worst experience I've ever had. Staff has given me 4 incorrect completion dates. I was told the…read moreglasses would take 4 weeks.... it's been 10 weeks and counting.

I purchased Cartier glasses from Pearle Vision Royal Oak on April 1, 2025, and dropped them off on…read moreMay 5 to have prescription lenses added. I was told it would take 3-4 weeks, but after being given multiple false completion dates (June 6, June 13, June 17), I finally received them on June 18--with no apology for the delay. Assistant Manager Resha told me the glasses failed inspection and were being expedited, but the communication was poor and inconsistent. I paid over $1,800 for my frames and lenses and was only offered $50 compensation for the delay by the manager Tracey, which is completely unfair. Very disappointing experience. I paid in full with no issue, but was left waiting weeks with no accountability.

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

What an Amazing store and the staff so nice and helpful Renny & kirsten are the best. So many…read morechoices in this store. They also have a selection of vintage sunglasses which i personally love. I had two pairs of sunglasses that needed to be fixed and they fixed them on spot.

Eyeglass World has been changed to America's Best which is the parent company. Dan the Optician is…read morevery professional and does a wonderful job of fitting eyeglasses. I preferred Eyeglass World but he keeps me coming back!

I recently had eye surgery and my vision prescription will be changing for the next month or two…read moreuntil it stabilizes. Meanwhile, I needed a pair of glasses ASAP so I could safely drive until my eyes heal and I have a permanent Rx. My eye-surgeon gave me a temporary prescription. I looked for places with an in-store lab that could make lenses *now* instead of the typical multi-day/week delay, and since these would only be temporary, had low-cost lenses & frames. I discovered Eyeglass World. I went in, explained these glasses would only temporary and asked for the cheapest frames and lenses. I selected a surprisingly nice frame which was also their lowest cost one. Four hours later, they texted me the glasses & lenses were ready. Very happy customer!

I needed glasses repaired. I took them to Target even though I hadn't purchased them from Target…read more Debbie assisted me. She repaired the broken screw and replaced the nose pads-no charge! I recommend Target Optical-a friendly helpful place, and Debbie. Thank you!

I arrived for my 10am appointment, dr. had not arrived yet. At 10:10 I asked the receptionist if…read moreshe knew when dr would be coming in, she said no. By 10;15 I left. The receptionist was very nice. However, very rude of the dr to not come in on time for clients. Will not go back, my time is valuable too.

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.