Very clean. Very modern. They handled our double appt really efficiently (my young son and I)…read more Being new to the world of having to need glasses they were very helpful and knowledgeable and answered all of my naive questions in detail. Highly recommend.

Really happy with my experience at Redwood eye clinic. Excellent customer service and a great…read moreselection of frames.

Amazing Service Experience Yesterday, the screw holding one…read moreof my eyeglasses arms on fell out. Obviously, I can't wear the glasses without the screw in the arm. I tried several repair kits, but none of them had the right-sized screw. I thought perhaps there would be an eyeglass store in Woodinville that might be able to help me. Fortunately, I picked The Optik. I sent an email as well as a text to The Optik. Approximately 20 minutes later, I got an email back from an associate named Lilly. Her email was very pleasant and inviting, so I drove over. A sign on the door indicated that they were short of staff and there might be a wait, but I didn't have to. Lilly was sitting right at the desk. She recognized me as I walked in. She took my glasses and said Please sit down and make yourself comfortable. I'll be right back. Who does this nowadays? In about 10 minutes, she was back out and said that she wasn't able to find the exact screw, but she did find a screw that she cut and used to repair glasses. Remember this: I had no appointment. I had not purchased my glasses there, and she didn't know me from Jack. I haven't had better service from anyone in the past few years than I received from her. Thank you to Lilly, and thank you to the owners at The Optik, who hire the right people with the right attitude and training. If you need new glasses or a minor repair, like I did, I highly recommend that you go to The Optik.

Very nice space - clean, quiet, calm. Tests were done…read moreefficiently and respectfully. Overall, a great place to get a comprehensive eye exam - I highly recommend them!

Short & sweet and very efficient!…read more I saw Dr Clayton for a medical checkup. Had a little stye in my eye. I went to urgent care before my desert hiking trip: just my luck that the PA I saw that day "doesn't believe in antibiotics ". Sent me home with a joke of an ointment that doesn't do anything! Fast forward 2 weeks in: I now have a stye! And I did not need to go back to Overlake clinic for urgent care ( they only have urgent care appointments for if you need to be seen in under 2 weeks) to waste my time. I called the Bellevue location of this yesterday. Super pleasant! Super fast. I had an option for choosing Bellevue location or Woodinville which was their new location. Glad I chose Woodinville. The PA Bailey was super sweet, made everything smooth and fun. Dr Clayton was very personable too. And surprise surprise!! He gave me the only way to treat a little stye/ antibiotic! Hot compress and so on. I have a normal vision today! Not a bump in the middle of my eye. It's all so convenient and easy! I go to a different optometrist in Bellevue for my vision but this was such an easy process, I might just switch over and come here. Gotta love it when medical experiences are easy and efficient! Thanks guys!!!

I was delighted with the service and the attention to detail at this fine store. Dr. Schiller,…read moreduring a regular eye exam, caught a very slight irregularity that could've become a very serious health issue in the future, if not addressed right away. I could not be more delighted with the care shown by the entire staff at Bella Vision in Woodinville. I would highly recommend this location to all my friends and family. Best care and attention to detail by Dr. Schiller and her entire staff, I've ever received with any optical exam. If I could give Bella Vision of Woodinville 10 stars, I would!!!!

I wish I could give this business ZERO stars! Or even -5 stars…read more I had a HORRIBLE experience there.... I've been a frames & lens customer there for a couple years with no problem until recently. I ordered my glasses & lenses June 23rd, 2021. I waited 3 weeks for them to come in, despite the receptionist writing down they would be in in 7-10 business days. When I called to inquire where my glasses were after 14 days, & pointed out they had said 7-10 business days, the receptionist said she never said or wrote that on my receipt! I have the receipt for proof. She denied it was her who helped me but I clearly know who I worked with! Does she think I'm blind & dumb??? When my glasses finally arrived, I went to get them & she refused to let me in to make sure they fit right or were comfortable. Everywhere I have ever purchased glasses has done a fitting to make sure they were right! I went to my car, go to put on my new glasses & discovered they had ordered the wrong frames! I went back & asked if I could keep the wrong ones until the right ones came in & this same receptionist told me they couldn't do that. Now keep in mind again, they will not let you in the office. They come unlock the door, stand guard through the crack & lock it behind them while they check on things. You're left standing in the sidewalk until they come unlock & crack the door to talk to you again. So I left with my old, wrong prescription glasses & STILL waited, 7 WEEKS later now, for my order. I called the end of July asking where my glasses are & the same receptionist now told me "special orders take longer". THEY WEREN'T SPECIAL ORDERED! She also told me that I could come get the wrong frames & use them until the right ones come in! When I asked why she had initially denied this request, she claimed the conversation never took place & denied she would have said that. Does she think I'm deaf too??? This woman is a flat out liar. How she's managed to remain employed at Bella Vision Woodinville is beyond me. How many customers does she pull this act on? There is no "corporate office" to contact, all Bella Vision in Redmond did was give me the "General Manager's" email. I emailed her, basically this post, and have never heard a word back from her. Go figure. Communication with this business is zero. Ironically, after I emailed her, my frames MAGICALLY showed up today! This twit receptionist claimed she left me a voicemail that they had come in.... She also claimed she'd left me a voicemail giving me the status of my correct frame order. My phone rings just fine, and I receive daily voicemails. There were no calls or voicemails from her. She lied again. Fortunately, I was finally able to pick up my glasses today. This time, she let me in & made sure they fit correctly. Ironic since she refused to do it originally. I will never go to Bella Vision Woodinville ever again & I caution you not to either. There's a reason they have so many bad reviews.

I'm a newer patient of Dr. Lee's and really enjoy having her as my eye doctor. Dr. Lee and her…read morestaff are so thorough, compassionate, and friendly. It was really easy making an appointment, especially during the time of Covid. I ordered contacts through Kirkland Family Eyecare and it was a breeze using my insurance and scheduling a pick up. I highly recommend Dr. Lee to anyone in the market for an eye doctor. She truly cares about her patients and their eye health!

I've been going to Dr. Lee's practice for years and I can't recommend her enough. She is so sweet,…read morepatient, and caring. Her receptionist Kelsey is always super friendly and communicative. If you're looking for a new eye doctor, I don't think you could go wrong with Dr. Lee. She's the best.

Today I had a terrible experience visiting Dr. Zheng Zheng. She was very rude and inattentive, and…read morealso sick and wearing a mask. She immediately started speaking to me in a raised voice, didn't say anything about the condition of my eyes, and simply wrote a prescription for the contact lenses I showed her and which I'm currently wearing. And for all this I paid $145. I do not recommend this doctor.

Dr. Tan was the absolute rudest doctor I have ever seen in my life. If I could give zero stars I…read morewould. I have been here before but never have seen Dr. Tan, I strongly recommend you avoid him!

I had an excellent appointment with Dr. Nguyen! It was like being treated be your friend. He was so…read moreeasy to talk to, yet very informative. He answered all my questions and addressed my concerns with care and clarity. He made my appointment fun and engaging while also being very thorough and educated me on steps to take for eye health. I will definitely be back here for my next check up. I strongly recommend Dr. Nguyen. Special shoutout to the front desk staff and nurse as well. They were welcoming and friendly.

They were extremely helpful! Very friendly staff they went the extra mile in calling my insurance…read morefor me. They helped me save money! Stephanie and Winnie for sure made my life much better during this visit!

Always quick to communicate and Dr. Barnhart takes his time to explain everything to you.read more

I don't see an eye doctor regularly because I luckily have good vision! I recently ran into some…read morepretty scary vision issues and called Dr Barnhardt's office. Patricia answered the phone and after explaining my symptoms she was able to get me in to be seen the next day. She was very calm, thorough, and organized. They had a user-friendly online patient portal to enter my health history and information. My visit with Dr. Bardhardt was pleasant. He was very friendly. He was able to catch that my optic nerves were swollen and he said I needed to be seen by a specialist at Swedish. He and his office worked quickly to get Swedish the information they needed to get me seen and they were in communication with me the whole time. I was able to get in at Swedish within days instead of months all due to their care and attention. And had I waited months, my vision would have been permanently compromised. I highly recommend Dr. Barnhardt because I could tell he and his office genuinely care for their patients. When I eventually do need glasses, I'll be going back!

We took our one year old for an eye exam here. The doctor was really good with little ones and did…read morea thorough exam.

Everyone was friendly and professional. Dr. Salud is excellent - very knowledgeable and explains…read moreeverything he is doing. I highly recommend and will continue to go here for all future appointment.