Very disappointing experience. The staff showed unprofessional behavior and the overall treatment was poor. The service lacked attention to detail, and it felt like the team was inexperienced and not properly trained. I would not recommend this place based on my experience. read more

As a new patient, establishing care anywhere can be daunting. But it was so easy here! With online booking requests and texted communication I felt taken care of every step of the way. My exam was timely and informative. Dr Nguyen explained my prescription in a way that made sense to me and didn't use any complicated jargon. I felt at ease the entire time and never was pressured at all. You will be taken care of here! They also repaired my glasses that I'd badly bent over the summer which I thought would be beyond repair. Amazing! read more

Lovely and efficient people, when I accidentally squished my mom's glasses they were able to have them repaired within an hour, held them until we were able to get back and pick them up, and didn't even charge her for it! Definitely very considerate and hardworking people read more

Staff very kind and professional. Excellent Customer Service and quick!!!! Will be my go to Spot for e Eye Glasses, Sunglasses and Repairs. read more

We come here for our annual eye exam. And we always have a good experience. Staff is friendly and doctors are knowledgeable. We will keep coming here read more

Great care and very helpful staff. Everyone is super nice and ensure that I am getting exactly what I need.

The doctor is taking time listening to my eye condition and I don't feel rushed. Also, The price is pretty reasonable for my insurance coverage. I would recommend this place to people I know. read more

I've been seeing Dr. Nguyen for well over 6 years, and I refuse to see anyone else! (I won't even see his partner) I have absolute trust and confidence in Dr. Nguyen, as he's the only eye doctor I've ever had that doesn't overcorrect my vision! Everyone in the office is friendly, nice and patient, and really welcoming! I had a bit of an issue with the new Retina camera (I have sensory issues) as it emits a very high pitched noise (think camera flash charging, but the sound never stops and it's really loud) and they were sooo gracious and patient with me. Incredibly understanding! They let me husband in with some earplugs for me, and I was good to go! They had no issues with understanding this and letting him bring them in for me. I'm also a contact lens wearer, and have gotten many fittings here, and just ordered my first boxes of contacts from them last year as well, and it was great! I got my first pair of glasses done by them last year, and omg I'm in LOVE with them. As a previous patient of Costco, you couldn't pay me to go back there, or anywhere else (they've messed up my glasses so bad, they're unwearable, so I wasted a lot of money) With Comfort Vision, you get what you pay for, and that a very high quality care of your eyes and eye health! They're incredibly detailed, and through, and they really want to make sure you understand what your benefits pay for, etc. Thank you Dr. Nguyen and staff for all that you do, and taking care of your patients so well! read more

Amazing service! The staff was super friendly! They explained all the tests, my insurance and benefits. I went in for eye exam and new glasses, and the attention was superb. I felt so welcome and at ease, highly recommend it read more

I've been a patient of Optik and Comfort Vision for over 10 years. I've always had a great time on my appointments. The doctors have always been so great over the years. read more

This place is the best! everyone is professional and very kind! I would highly recommend getting all eye care needs here!

Very poor customer service. If you have other offices in your network, I strongly recommend going to anywhere else. read more

Dr. Nguyen was wonderful with my child. Highly recommend him and his whole office staff.

Great customer service, easy to schedule appointments...good options of eyeglass frames.

I had such a wonderful experience getting fitted for contacts (and getting my annual eye exam done) at Comfort Vision! My appointments have been swift and productive thanks to the efficient, professional, warm, and thorough office staff. Lauren, the optician, made learning how to put in contacts a simple and comfortable experience! I was really worried that it would be long, stressful and difficult. But with her help it was easy and quick like it should be. I was out of there within an hour of arriving for my appointment and knew exactly what to do with my contacts. Dr. Steve is also really nice and easy to talk to. He's really busy, but meeting with him never felt rushed. I highly recommend Comfort Vision, especially if you are new to contacts or are just looking for the best eye care around the Seattle area! read more

Comfort Vision - My prescription card (prescription on back) :) - Optometrists Near Me - Bothell, Washington

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Amazing staff, very friendly, super helpful. Been coming here for almost 12 years now my whole family.

So happy that my giant faceless corporation added a real optometrist in the area to my benefit plan! Great friendly staff, no rush, and Dr. Nguyen actually listened to my 'special requests' (I have a difficult to correct right eye that has prevented me from umpiring baseball) - he took great care in diagnosing, and let me try a few variations before we settled on a contact lens presecription. And I was impressed that he tested me with 'real world' scenarios like reading my Android and working on the computer before finalizing. The friendly staff also set me up with a correct pair of readers. Looking forward to umpiring baseball again! Parking is a bit of a bear in this strip mall, avoid lunch time when The Rock Pizza customers hog up the whole lot. read more

Found My New Vision Doctor After Relocating To The Greater Seattle Area Top Notch With Great Options Of Glasses And They Accept Most Insurances! read more

Great place! Doctors are friendly, and really listen to concerns. All the other staff are kind, efficient and helpful, especially Felecia! I wouldn't go anywhere else but here! read more

Dr. Nguyen has been my eye doctor since the day he was open for business. I appreciate his focus not only on vision but building a team that makes you feel they're there for you. What's right for you? Let Dr Nguyen help you make an informed and educated decision for you and your family. I no longer live in Lynnwood but my wife and have not found anyone that we connect and really trust when it comes to our eye care. After three years, I'm glad to see nothing has changed and making a visit us worth it. Stop in to Comfort Vision the next time you need to check your vision or update your prescription. They also have a great variety of frames to fit your needs and style. I just purchased a pair of Oakley sunglasses and couldn't be happier! Thanks to an exceptional team! read more

Comfort Vision - Oakley Holbrook Sunglasses - Optometrists Near Me - Bothell, Washington

I am coming here at comfort vision for the routine eye checkup since many years , the staff and doctors are great, they are very professional and knowledgeable . read more

Great personalized service, they always greet my husband by first name, they are knowledgeable and took the time to special order the exact frame He liked from a designer he had before. Highly recommend Comfort Vision! read more

Went to my local Comfort Vision Clinic to replace my broken glasses and my experience was enjoyable. The Staff was supportive and friendly. Due to Covid, the Staff had to speak louder through their masks so it was more difficult to hear, but, it all worked out. I had an issue with my issuance that they cleared up in a reasonable amount of time. The eye exam experience pleasant and easy. Dr. Nguyen is very personable and easy to work with. I appreciate his patience and professionalism while performing the exam. The Optician was very friendly and supportive in picking out frames and lenses. They have a great range of frames for a wide-face like mines, which is rare. read more

My experience at Comfort Vision was seamless from start to finish. From making the appointment and getting my new patient paperwork emailed to me, to the actual appointment. Everyone was friendly, helpful, and the appropriate COVID precautions were put into place. I saw Dr. Nguyen who is very professional and knowledgeable. He took the time to explain my eye health and things that I can do make sure that my eyes continue to be healthy. He suggested a new contact prescription and gave me a trial pair for the week to make sure that my vision improved with the new changes before finalizing my prescription which was super helpful! Picking out my glasses was also very easy! The associates at Comfort Vision helped me pick frames that look great on my face and sat down with me to break down the costs with my insurance so that I felt comfortable purchasing. 100% would recommend. read more

Comfort Vision is just OK. I've gone to them for a few years because they're very close to home. But they don't seem as good as they were at first. Their current staff doesn't seem to know how to fit glasses on your face...no bothering with adjusting the temples or ensuring they look straight on your face...all they seem to know how to do is squeeze the nose pads so it fits a little tighter on the nose. I could do that. Also, the frame selection is pretty sparse, not to mention expensive. Then it's always annoying when an optometrist doesn't want to tell you the PD measurement, especially if you're buying lenses from them anyway. I think next time I need an exam and updated prescription I will try someplace else. read more

Stopped by Comfort Vision to get an exam and some glasses. The staff were all wonderful and Dr. Nguyen was very thorough and answered all my questions. They were nice enough to pre measure my face and ship the glasses to me so I didnt have to stop by the store again.(it was adjusted perfectly for my face) Thank you Dr. Nguyen and staff for a 5 star experience. read more

The staff is super unhelpful like a robot, repeating the same thing around like learned text even don't listen to you. Very expensive eye glasses even without good choices. read more

Dr. Nguyen and his team are great. They have superb customer service and are so knowledgeable with insurance (I never know what will be covered haha)! They always give me enough trial contacts to make sure I like them before ordering and never gave me issues when I didn't like any of the trial ones and asked for others. I've also never been treated as "another customer". The team truly takes the time to make sure you are happy with their service, glasses you chose, and contacts you have to wear. CV has a huge selection of glasses and their turnaround time for frames and lenses is super fast. I needed a new pair of glasses before my trip to Asia and they got it back to me in record time! I definitely risked it by going to see Dr. Nguyen like 1-2 weeks before I had to fly out. I've never had to wait long for my appointments. I would highly recommend Comfort Vision. read more

My grandson and I have been coming here for around 7 yrs. I just had my eyes checked and am again, so happy with the level of customer care, knowledge and professionalism of the staff and affordability of their eyewear. I am so pleased and would recommend Comfort Vision. This team is awesome!!! read more

Very convenient location, great docs with many eye wear options. Our family has been both docs and are both very kind, listen to your concerns. The staff at the front desk area can be very busy but always try their best to help you as soon as possible. read more

My insurance recently changed, and I also had to change eye doctors. I made an appointment at Comfort Vision after one of my coworkers had tried and out and been pleased. Having been thrilled with my eye doctor of the last few years, I was not happy about going to a strip mall. When I made my appointment, I had tried to ask for how many days I should wears my glasses instead of my RGP contacts before my eye exam (since RGP contacts change the shape of the wearer's corneas, a fact about which many optometrists are unaware.) The receptionist had no idea what I was talking about, and thought I was asking about some condition with my eyes. "This is not going to be good," I thought to myself. When I arrived for my appointment, the doctor was running late. I wandered around and looked at my options for frames. Much to my surprise, they had a number of really cute, funky frames to choose from. I expected to have a hard time finding one pair of frames I liked, but I actually found a number that I liked. All of my misgivings were instantly laid to rest when I met the doctor. She has high-tech, computerized euipment (along with a randomly-generated eye chart, so no relying on memory!) She was exceedingly knowledgable, was aware of the issues related to wearing rigid gas perm contacts, and determined my new prescription perfectly (which was dramatically different than my previous prescription.) My glasses arrived in under 2 weeks, and I picked them up yesterday. I can't believe how well I can see out of them! They're nearly as good as my contacts, which never happens. Additionally, the office staff are friendly and helpful in terms of picking out frame styles. They do, however, leave a little to be desired in terms of knowledge level, and they didn't do any fitting of the frames to my head and just told me to come back if I felt like I needed an adjustment. Their prices are great, and you can easily find frames for under $200, which is dramatically less than a lot of the boutique-type shops, which even carry some of the same brands. read more

Awesome service and found just what we needed. Nicki earned every star! Highly recommend this business for all your eyeglass needs!!

I bought 2 prs of glasses thru Comfort Vision a couple yrs ago. A lens popped out of 1 of them so I called on a monday & was told no one was there that had any knowledge of repairs & that I could just stop in on Tues. for a quick fix, in & out np at all. On Tues I called to make sure it was still possible. At this point, Tina told me it would take a few hrs to tend to this simple fix. I should drop them off & come back tomorrow. I live in a diff. town & this just seems unreasonable that she expects me to waste gas & time for 2 trips to Bothell, Wa. when all I need is an easy repair. It made me feel that once they have your money, you're not as important any longer. read more

This is the second year I've been with them. The first year was good. I only used them for the eye exam but got my contacts at Costco. I was happy as I thought I finally found someone local I could use. I saw them again this year and was even going to get my contacts through them as the diffence in price seem worth it. Well boy was I wrong. At first everything was good. An odd fee here and there in the beginning. I accepted it and ordered my contacts. When I picked up my contacts, bam I was hit with another bill that was accidently left off the first time around. What the heck?! It felt like I had no choice but to pay it since I've already been charged for my contacts and they were basically holding them hostage. If they just told me up front and even told me about the additional fee before I ordered the contacts, I would have been ok with it. But in the end, it felt like I was being scammed. I am definitely not going back. I rather go through the cattle calls at Costco since they are up front with all the fees and bills. read more

I called last minute to schedule an appointment, and they were nice enough to squeeze me in. The receptionist was very friendly and let the optometrists know right away that I had arrived. The waiting area is very clean and open, plus there were plenty of magazines and frames to look at. Dr. Nguyen was very knowledgeable and did a great job of explaining the process. He was very patient and answered all my questions and concerns. Also, the machine that blows air into your eye, which is usually really strong and startling, was a lot more gentle then I've ever experienced. They also have a great online ordering system for contacts. Dr. Nguyen suggested I try the contacts for a few days before placing the order. That way I could make sure I liked them before spending money on a whole years worth. read more

All of the staff are nice as well as helpful. Quality lenses and prices with a wide selection of options. They are accommodating and prompt in their responses in addition to their efficiency. Check them out! read more

I walked in on a cold November Seattle evening, greeted by a beautiful and friendly staff. I was promptly seated for my eye exam, during which Dr. Sea patiently explained to me the change in my vision since my last prescription, and worked with me to select a new frame that is both aesthetically pleasing and comfortable. + Friendly staff + Prompt service + Store is bright and clean + Good selection of designer glasses Even while I live in California now, I make sure to get my exam and prescription from here when I return to Seattle. Highly recommended. read more

What a GREAT Place, They were very nice & I needed some repair & I left them there & when I came back both pairs were perfect & Tina also adjusted the pair I was wearing at the time. I've worn glasses since a little guy, near 50yrs Can't recall such a pleasant experience. I have NEVER found a site to a business to give them a good review this is my 1st ever, Does that tell ya i''m impressed with Comfort Vision. I must Say Dr. Phan was awesome & these people carried on the tradition ThankYou DanCarroll read more

After dumping my last eye doctor of two years, who thought they'd take it upon themselves to schedule my yearly appointment and then expect me to be there at said date (uh, no?), I was pretty desperate for a new eye doctor. Out of contacts and wearing very sad, broken glasses, I dug around online and found Comfort Vision. Angel's sang, and my sight was restored, Hallelujah!! Well, it was on its way to being restored anyway - I emailed them through their website and requested an appointment. They promptly emailed me back, and the date was set - simple as that! The location was easy to find, parking was no problem, and the office was inviting and clean. Lovely! The exam was excellent. Dr. Nguyen was very thorough, extremely friendly, and very quick, and the office staff was helpful and personable. They were even willing to order frames for me that they don't normally carry, which I greatly appreciated (I'm incredibly picky). There were a few tiny bumps in my experience - I received an email confirming an appointment for a different date than my follow up appointment, but that was easily fixed, and I thought the frames and lenses were a bit more expensive than they should be, but to their credit, they do include a 1-2 yr warranty on frames and lenses, so I chalked it up to that. All in all, it was a great experience, and I'll be going back, as long as they don't send me wonky notices that they've taken it upon themselves to schedule me an appointment. I'm a big girl, thankyouverymuch! Grade: A read more

I recently switched eye doctors, so I came in for my yearly check up, and Dr. Nyguen along with the rest of his staff were so welcoming and helpful! I have never experienced customer service like at comfort vision -- staff were so friendly and patient. I will definitely be retuning! read more