my experience was just as awful as MattS and Anna and all the other bad reviews…read more first i want to respond to Matt's experience. I was an optician for years. i was TAUGHT to spend as little time as possible with the people that come in on welfare or use Apple insurance, in other words , where the state pays for their glasses. When i dispensed my first pair of " WELFARE GLASSES" - I did it just as you would with ANY OTHER PATIENT. say hi, greet them with a smile , have them sit at the dispensing table, ask their name and get their glasses. have the patient put them on, and then fit them. so they stay up on their face. so they are comfortable. i always try to make sure my patients had fun. I MADE THE EXPERIENCE FUN. AS much fun as getting glasses can be. i did it with a smile. i adjusted them so they fit comfortable and gave him a case and a cleaning cloth. when I was done with my first "welfare patient" , my boss pulled me aside and explainexd to me not to spend any extra time with THOSE KINDS OF PEOPLE. just give them the glasses. when I asked why he said- "because we don't make any money off THOSE PEOPLE, so don't spend any extra time on them." yep. AND I heard this more than once in my 20 years as an optician! thankfully not all places act like this. TODD place DOES. he is listed as the owner. he doesn't have to treat people this way . he chooses too. it's not a LAW or even a POLICY that you cant be nice to EVERYONE. no one says you HAVE TO BE RUDE to welfare patients. that wasn't part of my testing to become an optician. Todd's behavior was BLATANTLY RUDE. HE went out of his way to be AS LAZY AND RUDE AS HE COULD. when we walked into pick up my nephews glasses, TODD recognized my nephew. he grabbed the tray of glasses and tossed them at him on the table at him. he knew what he was doing. i don't think he knew- I knew what he was doing tho. i know. i see you Todd. he did as much as he could to make this an unpleasant experience for everyone there. i had some questions to ask about various hi index lenses, but he would only gIVE me some of the info, not all of it. he kept cutting me off. so I had to keep dragging the answer out of him. one question at a time. again, he knew what he was doing. he was being as unhelpful as he could. that's when he started arguing with me. when I said that I'd heard about him and his behavior already, he started getting even LOUDER. HE KNOWS. then he started talking over me. he was just short of shouting at me. i really was blown away. and I said I can't BELIEVE , YOU ARE GOING TO YELL AT A CUSTOMER. ARE YOU KIDDING ME ??? this guy is ARROGANT and RUDE. HE THINKS HE IS BETTER than these people that are on welfare. he makes it very obvious that he feels this way. I've seen it before. here's the thing TODD, you don't know why these people are on welfare and it's really NONE OF YOUR BUSINESS. IT CERTAINLY ISNT YOUR PLACE TO JUDGE THEM! who do you think you are ???? you know nothing about them. one of my patients was an MIT GRADUATE, but suffered a stroke at the age 25, he'd been school mates with the KOCK BROTHERS. At MIT. his life was totally derailed by an unexpected stroke. some of my patients were born with neurological injuries, due to the fault of the doctors. some were paraplegics from sports injuries. these people aren't losers. these are people that are struggling in this life. the last thing they deserve is to be mis treated. i saw you do the same thing to a little girl when you dispensed her glasses. they were OBVIOUSLY TO BIG. she going to spend more time pushing them up becuase they are to big and lose than she will spend time looking through them. you adjust them. you can't just ask someone if they fit. you need to LOOK. you need to see. when they are just standing there in the office, doing nothing, of course they fit. it was like you don't want to touch these people. your behavior and the way you treated us today, tells me what kind of person you are. rude. small minded. seriously TODD, WHO CARES if they are on welfare. who cares if the state pays for their glasses. WHO CARES !!! how does that affect your life at all? It Doesn't. you still get paid. change your perspective dude! you never know how life is going to turn out for you. your life can change in a SECOND due to no fault of your own. obviously you have a problem. many other people had the same problem with you. your the common denominator here. be nice. don't try to justify this. that just looks even worse. it would just prove my point even more.

Dear Colonial Optical, If you can't work with kids then…read moreplease don't tell people that you welcome kids. Not child friendly and won't recommend this place to anyone. Specifically the optometrist.

We took our one year old for an eye exam here. The doctor was really good with little ones and did…read morea thorough exam.

Everyone was friendly and professional. Dr. Salud is excellent - very knowledgeable and explains…read moreeverything he is doing. I highly recommend and will continue to go here for all future appointment.

I've been a patient at Mill Creek Family Eye Center for over 12 years and have consistently had…read moregreat experiences. I even continued scheduling appointments here while living in Oregon because I couldn't find a provider I liked as much. Everyone, from the front desk staff to the optometrists, is friendly, professional, and knowledgeable. Whenever I've had questions, they've taken the time to answer them thoroughly and make sure I understood. I highly recommend Mill Creek Family Eye Center for quality eye care and excellent customer service.

The doctor and optical department were amazing and took great care of me (as always)…read more Unfortunately, the pre-testing staff were not so friendly. I was late to my appointment, and instead of being offered to reschedule, I was rushed into my appointment. The staff said they were "doing me a favor" by letting me still be seen, but I've never been treated so harshly at this eye clinic. This was after me apologizing for being late and even agreeing to do the additional (and out of pocket) OptoMap photos to speed up the appointment. If my late arrival was such a burden to the schedule, I would've rather just rescheduled.

I went to the place twice in the past. When I first time went to the store, it was about over year…read moreago, the service lady (sorry, I didn't get her name) was so nice, she helped me with picking frames, I tried several of them. She was so patience, and very nice. but my insurance didn't have contract with them. The second time I stopped there was last Friday, because my glasses had been hit by something, and the shape changed little, and not balanced well on both sides legs. She adjusted it, and cleaned it very well including the pads, which I even asked to clean. My glasses is multi focus, after she adjusted it, I see things even more better than ever, I can see a lot better then before. I am so happy, and strong recommend the place.

The staff is SO helpful! Love their options for eyewear. Bought one pair and would Definitely would…read morecome back!

I am very particular about my eyes and very sensitive and do not like people touching them. Dr…read moreAnup-Deol team understood my conserns as we tested my eyes with their high-tech equipment. Each stage they explained everything as we were going through the test. When we were at the stage of where we had to numb my eyes it was the first time I did not pass out. Dr Anup kept me calm through the glaucoma pressure test. I am just so happy I was able to do this . The technicians that checked me out or very knowledgeable. I am very happy with my prescription an they treated my vintage glasses with the up most care . I will be sure to be back next year for a check again . thank you dr. Anup-Deol and team

Exam went well. They problem is that they tell you they-re in-network provider, but they don't…read moretell you until after the exam, when you are going to get the frames and lens, that your not cover with them for the frames and lens. So then they try to sell you frame and lens at a 30% discount. If you ask me that is kind of a shady way to do business. Now I have to find somebody in-network to get the glasses without have to get another exam.

Not a fan. First, I got a horrible chemical burn when I got lash extensions and I came to get an…read moreexam. The guy basically just told me my vision would be better if I put my glasses on. Like oh yeah ok, like I haven't tried that . I went to another eye doctor in Redmond who was seriously concerned with how little they noticed or cared. I also do NOT like their billing lady. What a rude .... You know what. She said I had a $70 unpaid balance from 2017. I looked into my collections accounts, I never had one from them. They only want wealthy customers. I was treated way worse than other clients that came in after me.

I really love my newest pair of prescription eyeglasses and appreciate the great work that Dr…read more Harrison does with my eye exams and the helpful preventative information that he provides. I also really liked the optician who helped me select my frames and the options for the lenses. My husband and I are unfortunately having issues with the billing department. They are not giving out proper invoices to submit for employer reimbursement and to your FSA account. It is proper to be able to leave with a invoice showing what you paid for.

I am truly upset and disappointed with our experience at Eye Doctors of Everett. This visit was for…read moremy child, and from start to finish it was extremely frustrating and stressful. Even with a scheduled appointment, we waited over 45 minutes, and the front desk staff was rude and dismissive instead of apologetic. When we finally saw the doctor, the appointment felt rushed and careless. I did not feel confident in the results at all, and I left worried that my child's prescription might not even be correct. When I immediately asked to cancel the glasses order the same day, I was flatly refused with no clear explanation. What made this even worse was the complete lack of communication afterward. I called multiple times the same day and again the next day, but no one answered the phone or returned my calls. As a parent, being ignored when you are concerned about your child's vision is unacceptable. This experience caused a lot of unnecessary stress and anxiety. I trusted this clinic with my child's eye care and left feeling unheard, dismissed, and deeply disappointed. I would never return and strongly warn other parents to look elsewhere.

I do not recommend. The service is at a very low level. It gives the impression that unprofessional…read morepeople who do not understand this work there. You always have to ask them for information after the inspection. They never tell you anything, no recommendations, no comments. If you ask them something, they are reluctant to tell you.

I have been to this place for eye exams a couple of times. I…read moreliked the spacious and clean facility. The staff here are very welcoming and friendly. The doctors are also nice and helpful. Parking was always easy, as there is both a parking lot and a parking garage.

STAY AWAY from this place!!!! Got a confirmation text less than 24 hours from my appointment,…read moreshowed up, and they said my appointment had been cancelled because they didn't have my address on file and there's nothing they could do. Said they were too busy to squeeze me in and asked if I wanted to reschedule. Why would I ever give them my business after taking time off to make my appointment just so they can mess up again? What a worthless system.