My mother has been a resident at The Hallmark for five years. No place is perfect and this is NOT…read morethe place to choose if your parent needs true assisted living. What I like about it is that the focus is on LIVING, not dying. The place is beautifully appointed with one-bedroom apartments that average about 650 sq. ft. There are lots of activities, from traditional Bingo to News & Views lectures, concerts, theme parties, movie nights and more. It's right next to Providence St. Joseph Hospital for medical emergencies. The dining room is lovely but the food isn't all that great. Like I said, little complaints but all in all, I think this senior facility is about as good as it gets.

This review is not about the residential services, since I've not had occasion to use those yet,…read morebut I have had occasion to eat lunch at the little commisary/cafe on the southwest corner of the first floor. If you are a fan of good deli sandwiches and soup, they have them here. The sandwiches are big and cost only $3.75, and soup is about $2.00 for a cup and $3.00for a bowl: Chicken Matzoball, Chicken noodle. Clam Chowder to name a few. There are only a few tables, buy you can get it to go. Great little tucked away spot with great deli choices at half the cost of most places in East Lakeview.

Provides quality care for their clients. The whole staff and management are wonderful to work with,…read morecompassionate, and go above and beyond as caregivers.

Some of these people can't be bothered to cook, and my mother has lost so much weight! They lie and…read moresay she won't eat. Last night a home cooked meal was placed in front of my Mom while I was in her apartment, and my mother ate like she was starving!

SHS has always provided quality care for us. They are responsive and dedicated to helping with…read moreevery situation needed. I do recommend them. Sylvi the manager is a doll & very pleasant to work with.

First of all, note that I almost never give 5-star ratings, and my mom & I only used this agency…read morefor a short time, until a vacancy opened up for her in rehab. (Sorry to break your 5-star streak, Sylvie!) The cost is reasonable, and the shift hours are more flexible than other home help agencies. Sylvie was always responsive to any question or concern. When I contacted her with an urgent need for 24-hour care on short notice, she made a herculean effort to fill all the time slots, and came through for us. The agency seems to be highly selective in the caregivers they choose. Not only were the helpers generally more experienced than one finds in other agencies, they also appeared to be well-trained, resourceful, and highly intelligent. My mother has a long history of hostility toward home caregivers, and she did not like all of these caregivers either (although she did click with one of them, and there were a few others she probably could have come to like, given more time). However, I found all of them extremely kind, competent, and capable. My only issue was that some of them did leave a bit of a mess behind and disturbed my mom's impeccable arrangements of linens and other belongings somewhat. A minor matter, and partly my fault, for not leaving better instructions on how to find what they needed. Highly recommended.

I had a great experience working with Sofia at Crossroads Speech & Occupational Therapy. From the…read morevery first session, Sofia was professional, patient, and incredibly knowledgeable. She made the entire speech therapy process feel comfortable and encouraging, which made a huge difference in my progress. Sofia took the time to truly understand my goals and tailored each session to my specific needs. She explained techniques clearly, provided helpful exercises to practice outside of sessions, and always celebrated progress, no matter how small. Her supportive and positive approach kept me motivated and confident. I saw real improvement thanks to her guidance, and I genuinely looked forward to each appointment. If you're looking for a skilled, compassionate, and dedicated speech therapist, I highly recommend Sofia and the team at Crossroads Speech & Occupational Therapy.

Grace was amazing!! Couldn't have asked for a better speech therapist for our daughter!read more

Brookdale Lakeview has provided a safe, appreciative home for my Mom to enjoy as she graciously…read moreages within a new community. This includes her generation and the Boomers. The staff is phenomenal and the residents can be a bit cliquey. Despite this the staff does their best to mingle and mix residents at meals, which is essential for a vision impaired or less able resident. One of my former students, Alex, was able to work as an Art Therapy specialist, and I am grateful to have her among the talented and caring staff.

I have been here 8 months now. People thought I was crazy moving from Florida to Chicago, but the…read morereception I received from the staff here could not have been warmer. Everyone goes above and beyond to be helpful. I can't wait for Covid to be tamed so can get out and see friends, but I can't imagine feeling more at home. I feel very lucky, having picked this place sight unseen.