Very kind staff. I love the way they interact with me and my family, in person, and on the phone…read morejust all-around nice, and honest; I feel like we get good quality care. Our concerns and questions are addressed. There is open line of communication; types of care covered are too numerous and personal to list here, but can run the gamut from: personal care, light housekeeping, meal prep assistance, mobility challenges, making sure that the floor has no obstructions when client is walking, general CNA (Certified Nursing Aide, like I used to do many moons ago), and HHA (Home Health Aide) designations, as well as contact with nursing and other staff. Highly recommend. Ask me if you have further questions.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

After much frustration and navigation into an unknown medical world when my mother fell and had…read moredementia problems, this company eased my mind. Every step of the way from the person who answered the phone, the person who came out for the consult, and the aide that stayed with my mom for two weeks, I could not have been more pleased and at ease. They were a lifesaver! Highly recommend them.

From the owner: Home Instead in Spring Hill is a local home health care business offering dependable, warmhearted…read morehome care. Our services include: Respite care, Alzheimer's and Dementia care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions..We are an approved vender of the VA and proudly serve our veterans. We gladly accept long-term care insurance plans. If you're looking for extraordinary in-home senior care and companionship, you've come to the right place. Contact us today to see how we can help your loved one live independently at home.

Horizon Home Care is a repeated 5 star agency in the eyes of CMS (Medicare). This star rating is…read morebased strongly on patient satisfaction surveys. The staff is exceptional and love what they do! The only company I would trust to take care of my family members.

On June 29, 2021. at approximately 2:00 pm, my mother was rushed by ambulance to Bayonet Point…read moreHospital, Hudson, Florida in critical condition. The reason for being transported to the hospital stemmed from her encounter with a physical therapist(name unknown) from Horizons Home Health Care Agency in Springhill Florida. My mother had been previously diagnosed with an intestinal blockage, placed on a liquid diet for approx.3 days, and was able to walk and rise from bed with assistance ONLY! She was in the care of Horizon Home Care and making some progress. She was prescribed steroids to allow her bowels to pass and was responding to the treatment as she had her first movement that morning. At approximately 1:00 pm on the same date, my mother and I received a scheduled visit from the physical therapist representing Horizon Home Health Care. After a preliminary examination an extensive discussion regarding her current medical condition, the therapist attempted to have my mother get up from the bed she was lying in and walk with the aid of a walker and himself trailing. My mother quickly became exhausted and asked that she be placed back into bed. I advised the therapist that she required assistance to fully lie in a supine position. The therapist then stated to me that we should allow her to do this herself without assistance and waived my hand away when I tried to offer assistance. I insisted that she required assistance and once again I was rebutted. My mother blindly listened to the instructions given to her by a licensed physical therapist and attempted to lift her legs and torso back into bed. At this exact moment, she started to scream hysterically and cry uncontrollably. It was evident that she was experiencing a high level of distress and an exacerbated level of pain. It was at this point that I instructed the therapist not to touch my mother and to please leave the house. He refused to leave, ignoring my initial request. Instead, he attempted to raise and lower the hospital bed she was laying on it in a fruitless attempt to alleviate the excruciating pain she was experiencing. She screamed even louder when he did this but he continued to do so.(It wasn't until later that I found out from the E.R. physician at Bayonet Point that her colon had been ripped and was now poisoning her body with impacted excrement.) Three times I told the Physical therapist to leave the house and three times he ignored my directives. It was only on the fourth attempt, when I had to raise my voice and curse at him did he finally leave. All this time my mother is screaming in what must have been' hellfire' pain. I immediately called 911 and had my mother transported to Bayfront Medical in Spring Hill. She became critical while in route, and a decision was made to transport her to the nearest trauma center; Bayonet Point. I was contacted by the ER Physician who advised me of the severity of the situation and requested I sign a DNR? A D.N.R ? I was just laughing and joking with this woman at breakfast, now I'm signing a DNR for her lunch? I was in shock !! Apparently, due to the severity of the tear and the leakage of fecal matter into the abdominal cavity, her B.P. dropped and she was quickly being poisoned and rapidly decompensating. I arrived at Bayonet Point Hospital at approximately 3:30 PM only to be advised that my mother had died. I could not believe that the people I had blind trust in to render quality care are the same people who ultimately expedited her demise. I didn't even get a chance to say my goodbyes. There is no question in my mind that if the Physical Therapist never met my mother that she would still be alive today. It is only through his ineptness and incompetence that my mother met an early death. I even questioned the therapist at the time he made the appointment as to the appropriateness of even receiving physical therapy in her current physical condition. I was assured that an assessment would be made and a follow-up done in accordance. I didn't expect him to instruct my mother to do such irreparable damage to herself that it would end in her death. I also find it increasingly troublesome that the therapist did not leave the property when instructed to do so but instead carried out his private agenda. He acted as tho I wasn't even there. That part was downright frightening. Here I have a strange man (never met this guy before), in my house who just hurt my mother, and I can't get rid of him, seriously? My next step was the police but I wasn't sure if they would be calling for him or me. I believe this to be blatant elderly abuse precipitated through ineptness and incompetence which sadistically resulted in a patients death. It almost sounds criminal and if it isn't it sure as hell should be. I loved my mother very dearly and miss her more than words can describe. Damn You Horizon! You killed my Mom!!!

Have been using this agency for my mom for over 2 yrs..the aides are great with her, the problem is…read morelack of communication between office and clients. They do not let you know if staff cannot make it , all of the staff is self employed so they have a hard time finding coverage for the days needed....my mom is to have someone 5 days a week, she has gone 3 days without care because they dont have help to cover whenever someone is off or calls off...if you are going to have a homecare agency and take on clients , then make sure you have enough staff to cover all the contracts. This company does not have alot of trained staff for alzheimer patients

Family Friends Home Care is amazing - They have made me feel so secure and safe with them taking…read morecare of my family. During this very scary time of COVID-19 they have made sure every precaution was taken and they have been very transparent and always making us feel that we are their firs priority and concern. We were very nervous and canceled service and then started back up and then canceled and then we started back up because the office and the caregivers we have had made us feel very safe. They are always accommodating to our needs and wants with out hesitation. My only hope is that they are still around when it is time for my husband and I to need services! Family Friends is who you want if you want an extension of your family and know that you are getting quality care at an amazing price!!!!!!