DO NOT choose VNA for your loved ones hospice care. My mom has COPD. So she qualified for…read morepalliative hospice care. She fell and cracked Vertebrae. I called 911. I called hospice. They told me they had to revoke her care with them because she went into the hospital...not true. They only have to revoke care if the patient goes into the hospital to be treated for the SAME chronic illness that qualified them for hospice... My mother was on hospice because of her chronic COPD. She went to the hospital because she fell. I pointed that out, then they backtracked and said they had to cancel her care so Medicare would pay for it....again, not true. Because it was a Medicare approved hospice program Medicare would have paid. And did. They assured me on Wednesday they would reinstate her, absolutely no problem. And a nurse would call me. By Friday, no call. I left several messages with the hospice nurse the hospice social worker manager and a general number because my mom was going to run out of her blood pressure medication as well as some other medication... All of which I explain to them on Wednesday... The social worker manager waited till Friday evening at 6 o'clock to call me to tell me they were not taking mom back as a patient! (I'm sure it's not coincidence that our social worker left the agency the pastor left the agency the back up Nurse left the agency and Social worker manager was having to take over MOM social workers case load. And manage all the social workers. And she just happen to be the one to decide not to take mom back. She wanted to get rid of that extra case load. And they started with my mom.) They left me with no Doctor No care and no prescription refills!!! On a Friday night at 6pm!! Then the executive director called me. After I caught her in her third lie, she got so flustered she refused to continue the conversation......please!!! There are so many hospice programs that are fully staffed and can actually care for their patients the way they should be care for... Do not under any circumstances trust your loved ones care to these people!!! They have no business in the medical field much less the hospice field!!!! (The only reason I left one star is because it wouldn't let me post my comments otherwise)

We transferred my father to VNA as I was not at all liking the service he had. He had been in Hurst…read morebut we agreed to change to VNA as he was getting worse from bone cancer and metastasis to the brain. I am a nurse and had always heard great things about VNA. He was started on service at my sisters the week before he became totally in capacitated and was moved to my home for care ( I'm an RN but it was still hard for me). His nurse Bobbie could not have been more caring and helpful. She arranged immediate transfer and 2 hours before he came - the hospital bed , oxygen and all his needs were met and set up. The gentlemen that set up his equipment were patient and quick. I wish I could say he lasted a few weeks but he died after 4 days. But he had a meal with me in the kitchen on Saturday then went to bed and didn't get up... dying on Tuesday. Within a few hours he was gone . Hugo had washed him shaved and gotten him comfortable- he died 1 1/2 hours later. But he looked so clean and comfortable. Bobbie his nurse was right there!! I don't know what I would have done with out her. She and Hugo are God's angels on earth. I will never forget them. Thank you both. And much love to both. Sincerely- The Russell family

They have been doing this work for multiple decades helping folks in the Richardson area when times…read moreare hard and the purse falls short. Good folks.

My experience was good. I had no issues. The young lady was friendly and professional I will…read moredefinitely donate there again!

13 Feb 2016. What a wonderful charity -- an amazing group of good hearted folks who only want to…read moregrant wishes of chronically ill children. We are blessed to be part of the Make A Wish family. Make A Wish has a strong network of donors, supporters, and volunteers. They are always ranked very highly on Guidestar, and have rigorous financial controls. If you are looking for a joulyful, uplifting opportunity to make a positive difference in the life of a chronically ill child, call or volunteer today.

DO NOT GIVE YOUR DONATIONS TO THIS PLACE…read more THIS IS AN IRRESPONSIBLE AGENCY!!! They solicit donations and DO NOT COME PICK IT UP EVEN AFTER CONFIRMING SCHEDULE!!! My parents received fliers from Make a Wish asking for donations such as household items, toys, etc. Since they were incidentally in midst of moving, they went through things and neatly packaged 10+ large bags of toys and clothing, and household items. They called ahead to schedule a pickup and later also called to confirm and left messages. On the scheduled day (also written on the flyer), they set the items out on the curb during early morning waiting for pickup. Being senior folks themselves, they went through a lot of trouble and carried many bags of heavy items to the curb. Yet the donation pickup NEVER CAME. NO CALL NO SHOW NADA. At the end of the day, they had to go out and drag everything back themselves. With intentions to help and make a difference, they were left disappointed, angry and with an injured back. ORGANIZATIONS LIKE THIS SHOULD NOT BE SOLICITING FOR DONATIONS. THEY CANNOT BE TRUSTED TO PUT THE DONATIONS TO GOOD USE. WE WILL NOT BE SUPPORTING THIS CAUSE AGAIN.

I am so thankful a place like this exists. I've always seen the little donation boxes at McDonald's…read morebut I had no idea all the services a Ronald Mcdonald house provided until I've needed help. The housing are basically like hotel rooms with 2 queen beds and bathroom. You have to clean up after yourself while you stay there. They have communal living rooms and play spaces for the children, a big courtyard, splash pad, communal dining room and kitchen. They also provide 3 meals a day. I am very thankful for all the volunteers and workers there.

What an incredible group of people! They are touching lives and helping families. Until I needed…read moretheir services I really didn't know anything about what they do but they are now on my list of worthy charities. Providing meals and lodging for families going thru difficult and often finically crippling medical issues. Many families here would have no other place to go for the weeks or months that their loved one(s) receive the medical attention they need. This facility is not just for those with limited recourses it is for everyone. if not for the folks here like we would be spending hours a day traveling instead of being at our sons' bedside at the hospital. It is truly humbling. Thank you from the bottom of our hearts! Jon and Jennifer Joyce

I reached out to Operation Once in a Lifetime seeking assistance and unfortunately left the…read moreinteraction feeling deeply uncomfortable and concerned. My point of contact was Patrick Sowers. One of the biggest red flags was being asked to send copies of my DD-214 containing sensitive personal identifiable information directly to a phone number. At no point was it clarified whether this was a secure work device or a personal cellphone. I was never offered a professional email address or secure document portal, which I found highly questionable given the nature of the documents involved. While I complied in an effort to move the process along, I was not comfortable doing so. In my experience, reputable organizations handling veterans' records typically have clear procedures and safeguards in place for transmitting sensitive information. Beyond the privacy concerns, the conversation itself was frustrating and unprofessional. Instead of feeling heard, I felt repeatedly invalidated, challenged, and put on the defensive regarding my own experiences and concerns. The interaction came across as passive-aggressive and unnecessarily contrarian. I also found it inappropriate that examples of other veterans' personal struggles were repeatedly brought into the conversation as comparisons. I contacted the organization for assistance with my own situation, not to hear about or be compared against the hardships of others. It felt dismissive and unprofessional. What should have been a supportive interaction instead felt judgmental and disrespectful. Trust and professionalism are critical when working with vulnerable veterans, and unfortunately I did not experience either here. Based on my experience, I would strongly encourage others to exercise caution when sharing sensitive personal information and to ask questions about how documents are being stored and protected before sending anything. Patrick Sowers is a fucking moron.

This place is really great! I love donating to here. They do so much for veterans…read more As a veteran myself, I want to say thank you!

The Salvation Army is very helpful with men & women in need! They can help you with housing, food,…read morea place to stay & spiritual guidance!

One of their donation truck drivers hit my vehicle but told their insurance that I hit him so that…read morehe wouldnt get in trouble and lose his job. He was driving on the wrong side of a one way drop off area but their were no video cameras so his insurance claimed they couldnt prove either story so decided not to pay for my claim all together. Anthony, the Salvation Army truck driver who hit me is a a$$hole.

Great place for resources in the community. Also a great place if you need an ombudsmen.read more

I have reached out to The Senior Source more than once and they have assisted me every time I have…read morereached out to them. They did not make me feel bad for having to ask, on the contrary they were quite nice about. I thank God for them. Sincerely, Terry White

This place is a reminder that there are good humans and non profits that are doing some real good …read more As a father that pays child support, when I need help with some groceries they are always there . Real, healthy meals with protein- Thanks

Today I was blessed with the opportunity to volunteer at Irving Cares with several co-workers. I…read moredidn't know what to expect, and I can tell you it exceeded my expectations. Irving Cares was founded in 1957 to provide relief for Irving residents down on their luck. It is not considered a place to give constant handouts, but temporary help to get back on their feet. Irving Cares provides all of the basics a person will need to provide for the family. It is located in the Human Services building in South Irving. It serves THOUSANDS of families that are in need. The area I volunteered today was the "grocery" department. Kyle, an employee there, is in charge of volunteers and gave us a brief tour through the facility and history of the services. We then got busy with organizing canned food that had been donated. In the storage area, there are aisles of various foods, donated by Irving residents and grocery stores. It was so touching to see how much others care. Something I really liked was that families can come in for donations of food and toiletries a few times per year. This place knows how to motivate them...it is not a permanent hand-out, but a means to get through the rough times. A family fills out the necessary forms, and the volunteers get busy "shopping" with their carts, bagging up the groceries that are allotted to each individual in the family. Irving Cares also provides assistance for occasional rent and other expenses, employment placements, income tax preps, and language classes. In other words, it gives people their pride back that is lost during the low times of life. For any one interested in helping, the pantry is always in need of food. Something they are really desperate for right now is toiletries, especially toilet paper, shampoo/conditioner, and soap. No one wants, or deserves, to be dirty, especially children. www.irvingcares.org