I would like to offer my assessment of Sunrise Senior Living here in Riverside. I speak with a good…read moreamount of experience since over the years Sunrise has provided care to, not one, not two, but three of my family members: father, mother and sister.
The first was my father, who was admitted shortly after suffering a TIA. When Amy came out to the skilled nursing facility where he was recovering to interview him, he was understandably apprehensive but her professional presentation helped calm his fears. The registration and orientation process with Mary went smoothly and all our questions were addressed clearly. On his arrival at Sunrise, he was greeted at the door by three of the most compassionate caregivers you could imagine, and they patiently helped my father transition to his new accommodations. Throughout his stay, approximately one year till his passing, he was always afforded the attention he needed. I recall on one occasion when he needed a meeting with a couple of his old business associates, Sunrise reserved a private room for their use, complete with refreshments. It was a small gesture of respect but one that was appreciated. The scheduled physical activities sessions were great and my participation was encouraged. On the night my father suddenly took a turn for the worse and was taken to the hospital for the last time, the staff on duty helped me through the decision to call 911.
In the case of my mother, she actually had two stays, once when she was recovering from a broken wrist after a fall at home and secondly when she was recovering from two shattered legs suffered due to negligence at, of all places, a skilled nursing facility here in Riverside, from which she never recovered. During her relatively short stay till her passing, Sunrise provided the upgraded level of care she required.
In the case of my sister, she too was admitted to Sunrise, around the same time as my mother, for her own health issues which resulted in her passing 14 months after her mother. In fact, for a while, Sunrise accommodated both mother and sister in the same room at my request. The nurses on site always afforded my sister with an extra level of care, especially since she suffered from Multiple Sclerosis and other comorbidities. As with my parents, they were always available to me for consultations and recommendations. In addition, since my sister had frequent need of off-site medical appointments, the caregivers were always ready to aid in her preparation prior to her transport.
Many of the same caregivers, nurses and staff who had worked with my father during his stay and were still there a few years later and so felt a certain special bond with my mother and sister as well. To this day I still maintain contact with some of them.
The staff at Sunrise had always provided exemplary support for my family at critical times for which I am forever grateful. It's hard to imagine how I could have managed without them.
