Smart, professional, friendly. I wanted to exchange a 5 gallon house trim paint as the color was…read morenot what I expected. I realize that retail paint stores, as a rule, don't return or exchange paints once they are created - for obvious reasons. I called JP to see if there was anything I could do. He understood my situation and told me he's have my preferred paint ready when I arrived. Just like that. Others have raved about JP, now I know why. Thanks JP for your exemplary customer service!

My curse in life is colorblindness! I hired a designer to pick some colors for a bathroom remodel…read moreand loved them. But, then that irresistible shower curtain changed all that. Designer out of town and painting scheduled for the next day. Took my samples in and hoped for the best! Wow, in 20 minutes the color experts at Dunn-Edwards had my project back on schedule and the end result was beautiful... (my designer said later that the color we picked he has all over his home, lol) thanks Dunn-Edwards!

I came here to get patch and paint materials for our house. They had everything we needed in one…read moreshop from, brushes, to patch materials. Skylar, the customer representative was super helpful and knowledgeable about the various types of paint. I was able to get everything I needed. The prices were very reasonable and I loved they had a sale going on. I will use this shop for all my painting needs. Super convenient.

Sherman-Williams Paint Store Midland Road Poway…read more Buying the right color, quality and quantity when purchasing the finest paint on the market can be at times difficult, disappointing, frustrating and sometimes expensive especially if you're not happy with the final outcome... but if you find a store with knowledgeable personnel that truly care about their customers and do everything possible to ensure you have a world class experience from selection through application, and are treated like family, you will never go anywhere else... Love the Poway Sherman-Williams Paint Store because of Store Associates like Justin Guay and Store Manager Alan Olvera. Justin understands how important it is to first understand the customer's expectations, requirements and what success looks like. He has learned to ask probing questions, identifies and addresses all concerns and then working with his customers, provides options that satisfies your needs with the perfect paint selection. Finding individuals that truly care about their customers and provide service that will raise your expectations on a wonderful paint purchasing experience is rare these days, so stop by Poway Sherman-Williams and meet Justin and Alan for your "best ever" customer experience! Jseraz

Kesone was amazing. She went above and beyond. It was like having a personal designer in my corner…read more She was so kind and helpful. She has a great eye for color and style. Shout out to Kesone. I will be forever grateful to her. She made a stressful remodel much less stressful. Hope she is recognized by the company. Lori was helpful and kind too when Kesone wasn't available. Shout out to her too.

Special thanks to Laurie Pawlack for her patience and design expertise with both our guest and…read moreprimary bathrooms. We were really stuck on the backsplash and she was wonderful helping us find the perfect design as material...

We recently had to contact Ben, who was our rep at Reece, to replace a faucet and drain that are…read morelifetime guaranteed. We had problems before with this faucet in particular so there was a record of the problem that has persisted. Because of Ben's due diligence and wanting to keep the customer happy, he pursued this with phone calls and emails with several people involved with this particular company. The final resolution is we are receiving a new faucet and drain. We are so thrilled that we had Ben as our advocate. We did not have to get involved with the actual company. Reece is a great company and Ben is absolutely the best. Thank you, Ben!!

I went to Reece Bath & Kitchen with my designer, and from the start I felt pushed hard to only shop…read morethere. It made me wonder why, so I called to ask a simple, reasonable question: does my designer receive a commission? I spoke with Ben, who told me no, but then immediately went and told my designer that I'd called worried about a "kickback," which is absolutely untrue. That alone was unprofessional and unnecessary. Ben also promised to email me more budget-friendly options. He never followed through, likely because of his relationship with my designer. Instead of helping the actual paying customer, he protected his connection. Overall, it was a frustrating and disappointing experience. I could have easily gone to Reece on my own since their staff is usually knowledgeable and helpful, but this experience felt biased, unprofessional, and definitely not customer-focused.

I can't say enough good things about Thu Nhan "Tutu" Ho at Ferguson. I contacted her needing a…read morereplacement for a damaged floating shelve -- not exactly a fun situation and completely our fault-- and Tutu turned it into a genuinely pleasant experience. She was so sweet and thoughtful, taking the time to really understand what I needed and making sure everything was taken care of. You could tell she actually cared, not just about getting the order right, but about making sure I felt good about the whole thing. If you're visiting Ferguson, do yourself a favor and ask for Tutu. She's the kind of person who makes you want to come back!

Veronica of Ferguson was very helpful and efficient in assisting us and placing our order for…read moreseveral kitchen appliances. Prime One Install (Charlie and Guillermo) installed the Subzero refrig today. They were very professional, clean and efficient. They removed all wrapping and provided a brief explanation of the refrigerator and its controls.

These are the most poorly made cabinets. Very expensive and cheaply made. Damaged when they…read morearrived. Terrible customer service from corporate and the only people you can speak to are people who basically read from a script to give you lip service. No concern whatsoever from this company for their clients. Management at the store has no authority to help the client. Poorly run company with terrible product. I should have stayed with IKEA.

Josh on Miramar Road was amazing he was so patient with me and so detailed and when Josh wasn't…read morethere the other guys assisted me. my cabinets came fast and quick and most important they were cost eff i'm extremely happy with Cabinets to go and my good friend had a great experience with them as well. josh your a true asset to the company. Holly

my office needed a new kitchen counter and cabinets. Picasso had beautiful counters and gray…read more cabinets with self closing pulls. Frank also told us where to buy drawer pulls with lots of selections and low prices. They finished the job in two days.

No project at home is too small to think that things won't go wrong - because inevitably, things…read moredo! We "thought" we had selected the Crema Marfil granite counter tops that we wanted to accompany a shower that we recently re-did but when it came in, it looked nothing like the sample we had seen a few short weeks before. Sure enough, it wasn't. Our subcontractor cut the wrong piece and either tried to pass it off as Crema Marfil or he really didn't know what Crema Marfil was supposed to look like. Our General Contractor (who was fantastic btw) suggested that we start looking at stone in the area to see what was available and to confirm if we still liked the Crema Marfil. One of the vendors that he asked us to check out was Picasso which specializes in pre-fabricated granite countertops. Since our needs were straight forward, we just needed to find a stone that matched our flooring and crema marfil tile that we just installed in a nearby shower. The choices here were great and very easy to rule out the one's we didn't like and focus on the one's we did. We found two slabs that we really liked and with Ricki and Jimmy's help, we were able to select the one that we ultimately wanted to purchase. Once you select a slab, they won't let you pull it out unless it is paid for in full. They will help you flip through to choose a pattern that best suits your needs but they will not pull it out completely for you to look at. This is completely understandable because if the piece breaks, it's ruined. The less they handle, the less of a chance they get damaged. The piece we selected was the Colonial Cream and we could not be happier. The granite was finally installed just yesterday and it looks fantastic. We are more than pleased with our choice. The best thing - we paid less in fabrication costs because most of the work was already done. Score! A huge shout out to Jimmy and Ricki for providing excellent customer service while we were there. We will be back when we are ready to tackle other projects in the house. Can't wait!

Just picked up some natural wood flooring from Brian over here at OM. The service was awesome and…read morethey had this material in stock at a reasonable price. Brian was super knowledgeable in helping me pick out the correct floor to match. Was in and out in 10 minutes. James who directed me to come by was also very helpful on the phone. Great source for GCs.

Good price and good customer service Convenience location…read more Many items are found here.