I visited Vista Paint on Knoxville today. Brian was so helpful! He answered my questions, explained…read moresome How-to, and gave me options with regard to my little DIY project. He was courteous and professional. I highly recommend this business.

I don't want only three stars to seem like a negative, but this place is your typical paint store…read more No frills, really. Think of the paint department at Home Depot, times three. I went in to get some more paint for my house. They were able to get me the exact same stuff my builder used. The wait time was negligible. The employees were polite enough. Again, just your no frills paint store, and I'm okay with that.

We just came in for the first time after having a bad experience at a nearby Benjamin Moore dealer…read more The experience we had here was absolutely night and day. We were warmly greeted with a smile as soon as we walked in. The same person was so kind, patient, helpful and actually even gave us some very great information about exterior paints and the different brands that we never knew. Thank you to the person that helped us. Super appreciate it.

Zac is SUPER knowledgable. He answered a tricky paint situation with some great suggestions on how…read moreto fix a splitting wood door that had just been painted black. So patient and friendly. The service at Colorama is incredibly. Thank you

This location is a Great store: super friendly staff, easy access to products, and fair prices…read more Last week, I had a problem with a paint match to a color chip; Rob, the store manager, personally handled my dilemma until he solved it. In addition, he educated me on things about paint and painting I needed to learn. I'm a devoted customer!

Stopped into look at paint options for our front door and spoke with someone there who really…read morehelped us narrow down the colors we were looking for. She was super friendly and helpful and it was quick to get samples of those paint options. We had our painter try out the samples and while we were trying to decide between the two, we decided to go one shade deeper in both color options. My husband quickly got the additional paint samples and also got a paint sample for our bathroom in no time. We're extremely happy with our front door now that it is painted and our freshly painted bathroom. So far, the paint has held up well!

I've been a loyal customer of Ace Hardware Pacific Beach for over ten years, and today's experience…read moreis the reason I'll be a customer for life--thanks entirely to Kevin and Jeremy. I came in needing help with a garbage disposal, and Kevin and Jeremy went above and beyond in every way. They were incredibly knowledgeable, patient, and generous with their time, making sure I fully understood my options and left with exactly what I needed. Without their help, I truly would have been lost. Their professionalism, problem-solving, and genuine commitment to customer service are exceptional and deserve recognition. This is the kind of experience that sets Ace Hardware Pacific Beach apart. Huge thanks to Kevin and Jeremy for delivering A++++ service. If you're shopping at Ace Hardware PB, do yourself a favor and ask for them--you won't find better help anywhere else. Thanks again, Harry

I was so impressed by the nuts & bolts customer service! The section is vast - walls and walls of…read moredrawers. You can buy only what you need instead of buying a whole pack. A very kind employee helped fit our toddler bike for a replacement nut. Several were the right size but didn't screw on quite right--something I would have never known buying a pack somewhere like HD. The employee helped me find the right fit and put it nice and tight on the bike for us. Thank you!! There is a free 30 minute spot out front that has been open every time I've come.

knocked down two stars because when i asked about the crackle affects available i was directed…read morestraight to the product BUT when i asked how it worked (do you mix it with paint, use it over the paint) i was told "i don't know, check online". um, this response i would expect from home depot (who didn't carry the crackle stuff) where each person has to know a whole store full of information, but at a PAINT (only paint) store i would expect more knowledgeable staff.

A joke. LOL... I walked in there and ask for a quote and these two guys sitting down clearly…read moreplaying angry birds and didn't want to work. I get it... It's Friday.. but they told me to come back because their computers where not compatible with west cost time. LOL... umm so you are saying I can't buy anything after 2pm west coast time... what a joke.

Smart, professional, friendly. I wanted to exchange a 5 gallon house trim paint as the color was…read morenot what I expected. I realize that retail paint stores, as a rule, don't return or exchange paints once they are created - for obvious reasons. I called JP to see if there was anything I could do. He understood my situation and told me he's have my preferred paint ready when I arrived. Just like that. Others have raved about JP, now I know why. Thanks JP for your exemplary customer service!

My curse in life is colorblindness! I hired a designer to pick some colors for a bathroom remodel…read moreand loved them. But, then that irresistible shower curtain changed all that. Designer out of town and painting scheduled for the next day. Took my samples in and hoped for the best! Wow, in 20 minutes the color experts at Dunn-Edwards had my project back on schedule and the end result was beautiful... (my designer said later that the color we picked he has all over his home, lol) thanks Dunn-Edwards!

Easy store- convenient- but they surprisingly don't price match to their own website. If you are…read morebuying something from here I recommend ordering from online and picking up in store as prices vary and are more in store. I bought a toilet seat cover and it is broken. They sold me a defective product and since I opened it, per their policy, I can not return it, even though they sold me a defective product. I have to now dispute this with my credit card.

Great service. Lots of product for our home projects. Friendly and knowledgeable staff ready with…read moreadvice and help.

Wherein Williams paint is great if you're a contractor, but as a DYI store not so much. A few weeks…read moreback I purchased paint for a project and the customer service rep informed me about the 40% off sale they were having today 24April26. He created an account for me and informed me that as a member of the armed forces I get an additional 15% off, confirming this I ask to verify that in addition to the 40% off sale the 15% can be applied and he said sure can. Now either the rep wasn't sure of it or if it is a store by store case not sure. I arrived at this location and learn that one they can't see my account as its only at the I signed up at, makes no sense how a store this big cannot see my account regardless where it was set up at! Now obviously what was said to me at one store and said here are two different things. And I had to pick between one or the other discounts. No-brainer 40% off would be the right way to go. However, the price tag they came with a 5 gallon and a 1 gallon can of paint is ridiculous at this place for a DY project. I should have went to Home Depot or Lowe's where I've could've gotten the same quality paint and a much cheaper price. In other words what I'm saying is you're paying for the name on the can versus paying for something that's a lot cheaper for the same quality elsewhere. I will say this this is the last time I will shop at Sherman Williams as the price tag is not worth any project I have to do. To put it in perspective the 5 gallon can of paint I bought today was close to $300 and the 1 gallon can after a discount was $60. For the same paint semi gloss I can buy for under $200 for the 5 gallon K and under $50 for the 1 gallon can. You should be ashamed for charging so much money for non-contractor customers.

Came in looking for paint. I showed them the code from a photo of a bucket I took. They only sell…read morethat particular paint in a full bucket versus a sampler size I was looking for. I asked if they sold anything else close to that color and they sold me a smaller quart sized sampler. I took it home and the color is noticeably brighter so the touch up I needed for a room looks off. Next time I should bring a paint chip sample. I can still use their paint for another room if I need a touch up as it looks close in color. But looks like I will need another trip to the paint store in the future to get the right color for the room I need a touch up on.