Thank you, Bill, for the kindness you showed to me family recently! I was so blown away by the…read moreBEAUTIFUL luxurious cars at this location! They truly have cars for every budget and a very helpful, knowledgeable service department! Bill took excellent care of us! We'll be back for our next purchase (or maybe order online!)

I give this place a zero not only did they did damage to my car for a simple inspection , they had…read morethe nerve to deny it and quote" they have videos" Michelle and Paul white basically called me a liar, and blew me off. till this day I'm waiting for the footage. I was basically was told good luck trying to get higher up involved. Talk about unprofessional and bad customer service, even if the workers did or did not do it this is not how you do customer service and resolving an issue for something that was clearly not there when the vehicle was brought in , also I was targeted and marked from a few years ago from them because a worker had a field day getting my car dirty oil all over my seat and not a little dirt alot of dirt all over my driver side and I was upset and asked them to clean it the way I had it when dropped off. Neither to say they had it out for me since, making smart remarks like I wouldn't notice. Yes I have ocd my car is always spotless, yes I expected my car to come back the way I had it. And I'm pretty sure if this was your car you would be very angry too. But they don't care !! I do not recommend this place from the service and the rudeness from these people said it all

Another great experience at Langway Toyota! Adam and Russ once again oversaw the process to make…read moreit as seamless and quick as possible. Everyone is amazing with Lexi being the Star.

very unethical sales staff. straight up lied to me. I was promised a new vehicle, waited a month…read morefor it to arrive, then they said sorry, our finance guy's sister got the vehicle. The night before they (Adam the salesman) told me the car was coming in that night and that I could see it in the morning. I drove by early the next morning and there it was. An hour later Adam told me that it had not come in. I then told him that it was in his lot. When he called back he said someone else purchased it. A wasted month for me because I was dealing with a lier

5 STARS If you're looking for a reliable, knowledgeable, fair and honest auto service team,…read moreAquidneck Motors is the place to go. Reed and his team at Aquidneck Motors are outstanding! For more than 15 years, I've trusted them with a variety of vehicles--both new and old--for all types of service. They have consistently delivered top-tier service. They have expertise in everything from newer cars to older, exotic and especially foreign models. Aquidneck Motors provides personalized, attentive care, at a fair price. What's more, they stand behind their work 100% and always impress with the speed and efficiency of their service (as long as parts are available). Highly recommended! Tony I

Outstanding service and problem-solving from this father & son-run shop. They solved my tricky…read moreexhaust issue and were also intent on saving me money (avoiding some expensive OEM parts). They went the extra mile and figured out a clever way to fix it without breaking the bank. A smart crew that earned my appreciation and future business.

This dealership worked hard to accommodate my parameters to get me into a BMW, even though I'm a…read moreJaguar fan. Despite their location being quite a drive for me (very Rhode Islander!), by the time I decided to go, the trip was definitely just to seal the deal. From my initial emails with their AI to phone calls and text messages with the sales rep, I had already taken care of 85% of the arrangements before I went there. I insisted because of a windstorm, and I was transparent about saying that I am not heading over unless I am pretty convinced. From price discussions and trade-in evaluation to credit application and approval, everything was done before I went over. When I arrived at the dealership, the car was out on the lot, ready for me. Before I even started signing papers and talking to the Finance Manager, their BMW Tech Genius sat in the car with me first, giving me an overview of the car's tech features. They even increased the accepted trade-in value for my Jag vs. what they originally quoted me. In all, they assumed I would leave with their car. They provided me with all the information I needed re: registration, payment, etc. and answered all my questions before I left. I enjoyed the friendliness of Melissa, the Finance Manager, and the perseverance of Matt, my sales rep. ` Overall, it was a good, easy-peasy experience. I recommend this dealership.

In September of last year, I purchased a 2023 BMW 430i from BMW of Newport. It is, without…read moreexaggeration, one of the worst purchasing decisions I have made -- and not because of minor dissatisfaction, but because of a fundamental issue that was never properly disclosed. This car is equipped with the M Sport package and a fixed, performance-tuned suspension with no adaptive dampening. That means you are locked into a rigid, track-style ride 100% of the time. There is no option to soften it, no ability to adjust it, and no relief from it. This is not a small detail--it is the defining characteristic of how the car drives. And yet, it was never meaningfully explained during the sales process. Now I'm stuck with this horrible mistake for the next five years of my life. This vehicle is, for all practical purposes, intolerable on real-world roads--especially in New England. I am not talking about potholes or major defects. I am talking about normal, everyday road imperfections. Every minor inconsistency in the pavement slam directly through the frame of this car with sharp, jarring force. The ride is harsh, unforgiving, and completely out of step with what anyone would reasonably expect from a daily driver at this price point. The factory run-flat tires made it even worse. Within three days of ownership, I spent an additional $1,200 replacing them just to make the car usable mindful I don't have a spare. Even after that expense, the problem remains. The suspension itself is the issue, and there is no fixing it. I'm having difficulty finding the language to express just how upset I am. What makes this unacceptable is how avoidable it was. The test drive was conducted on a route that conveniently avoided the kinds of road conditions that would have immediately exposed this problem. At no point was I told, clearly and directly, that I was buying a car with a permanently aggressive suspension and no adaptive capability. Did they lie outright? No. But failing to disclose something this central to the driving experience -- while steering the test drive in a way that masks it -- is, at best, a serious omission. At worst, it reflects a sales process that prioritizes closing the deal over ensuring the buyer understands what they are purchasing. The experience after the sale only reinforced that impression. I received repeated, unsolicited sales messages encouraging me to come back and look at other vehicles -- after I had already purchased one. Multiple requests to stop were ignored. I ultimately had to block their number. At this point, I refuse to deal with them and now go out of my way to service the car at BMW of Warwick instead. To be direct: this is not buyer's remorse over preferences or minor features. This is the result of not being told something essential. A fixed M Sport suspension without adaptive dampening fundamentally changes what this car is. That is information any reasonable buyer would want before committing to a long - term purchase. Instead, I am left with a car that is absurd to drive and a purchase I regret on a daily basis. If you are considering buying from this dealership, do not rely on what is or is not mentioned. Verify everything yourself--especially anything that affects how the car actually drives.

I purchase a 2025 Nissan Armada sales personnel highly professional along with there finance…read moredepartment. Fast fair honest. Smooth transaction highly recommended .

First time visiting the service department with my Nissan Pathfinder and Mike was great. He…read morelistened to my concerns and addressed everything I asked them to check.

Ricky, Kevin, Charlie and Richard were all great/1 This was seamless, no pressure, and the easiest…read moreand best car experience I have ever had and I will be 70 near month. It looks like the bad reviews were well in the past, when another management team may have been in place. Couldn't be happier with the transactions.

This place is the scum of the earth! I'd advise, DO NOT DO any business here!!! My husband and I…read morehave encountered issues with this place in the past as far as vehicle service. They are terrible to deal with. Just a few days ago, I figured my husband and I would purchase splashguards for our new Jeep Gladiator. They charged me $145.66 for two front splashguards. I called around to other Jeep dealerships in Rhode Island and one in Somerset and the price was $80. I really believe this place is price gouging all the way around for service, parts and purchasing of vehicles. I cannot see how other Jeep dealerships are at reasonable prices and THIS particular location always jacks the price much higher. Someone is obviously filling their pockets, absolute RIP OFF!!!

Great service. great people Fairley priced and can fix anything lucky to have found them…read more been coming for 7 yrs

I recently brought our Toyota to a Toyota service center for an oil change. They completed an…read moreinspection and recommended we replace the front/rear brake pads, a caliper, and front struts. The Toyota service center quoted $7,000. Based on a buddies recommendation I brought my vehicle to Beacon for a second opinion. Steve at Beacon was friendly, knowledgeable, and honest, explaining and confirming everything Toyota had recommended but for $3,000 less. Highly Recommend!