Worst people, very rude and disrespectful. Highly avoided…read more The nurse in the lab are so awful

This is where my family doctor is, and Ive been coming here since I moved to the United States…read morewhich has been 14 years now. I love it here and so do my family. The people are so friendly and welcoming, they make each visit great. Before going for check up or anything, you need to make an appointment. Most of the time there are a lot of open spots, and they give options on time as well. They work with your schedule, and make sure you get what you ask for you. You can either call to set up or walk in to make your appointment. What I love the most is that they give you a reminder card and they also call you the day before your appointment, to make you are able to make it or if you need to cancel it. The doctors always have good referrals. The office is a bit small, they have about four or five personal rooms for check up, but they share this building. There is street parking, it doesn't really get that crowded so you are able to find parking real close. I will not switch from them, because they are as good as it gets.

I have always been treated with respect, kindness, and care at Evergreen. They take patients…read moreconfidentiality seriously and verify and double check HIPAA contacts at your appointments as well as making sure all of a patient's demographics are updated in their chart. They always verify with me if it is ok to text, mail, leave a voicemail. I appreciate that. I have been a long time patient of Evergreen and do not trust my care with anyone else. From primary care staff, specialty care staff, to pharmacy services personnel, all physicians and nurses, and all other employees including those behind the scene, I watched them grow from a small one doctor practice into an awesome large revamped multi-specialty building still treating the same community....and then even more. It's been my pleasure to watch the tremendous growth and success and cannot wait to see what other opportunities awaits your organization! Warm Regards, Sharon Rupp

I am formally complaining about the conditions and treatment I have experienced on the 3rd floor…read moremental health therapy area at Evergreen Health. Although the facility appears clean, the presence of ants and cockroaches is completely unacceptable and needs to be addressed immediately. I am also concerned about the unprofessional behavior I have experienced. Deanna has repeatedly spoken to me in a scolding and disrespectful manner, which is inappropriate. In addition, Ryan has failed to return my calls or respond to my concerns despite multiple attempts to contact him by phone and in person. I expect these issues to be investigated and addressed promptly. Please provide a response regarding the actions that will be taken to resolve these concerns.

Really don't even bother going here you're better off. Worst community medical center I've ever…read morebeen to. The workers don't know how to their jobs. They make me feel unwelcome. People here are unprofessional and rude and totally think they are superior because the people that work there don't live here so they don't understand the community. Poor work and they don't care about their patients. If you complain they harass you and want you to go somewhere else. So I'll save you a trip- go to as she told me over the phone to go to an urgent care because they literally don't do anything here except take tax dollar money and sit on their ass. They don't ever have enough providers for their hours of operation and can't accommodate to work schedules.

Was here to help a family I know and the service was fantastic. The people are kind and really care…read moreabout the refugee community. I've volunteered with JR before and have had many friends who work here, but I've never been to this specific location. If a place like this exists but isn't 100% for the refugee community, then it shouldn't exist. This place is for them, helps them with an array of needs, and taps into every resource possible to help their transition to America be as smooth as possible (even with the many difficulties).

Took very good care of me Had influenza A…read moreOrdered my meds. I was starting to feel good two days later. Thanks to everyone there I would high recommend

I was very satisfied with the care given by the PA. She was competent and caring. Very unusual for…read morethe urgent cares in this area. HOWEVER, They illegally collected a copay from me that I've been trying to get back for 3 months now. I'm sure this is a common practice after reading some of the reviews. I've repeatedly called their billing dept and have been given the same BS story every time. Now I'm reporting them for illegal practices to everyone I can. And have reported them for Medicare fraud. This is not a small provider. They have 153 ?? Locations all over the country. I wonder how many billions of dollars they've ripped off the country. They need to be held accountable! So if you've ever had a similar experience please report them! They deserve 0 stars but they made me put in something.. smh

The Buffalo Medical corridor is an amazing resource for patients requiring specialized care…read more We take advantage of the ophthalmology department here at Buffalo Medical Group.

My GP retired from general medicine so I needed a new GP. I met with Dr. Noack DO for a general…read moreintake and yearly checkup. For the start her demeanor was loud, dismissive and arrogant. At one point I asked about a B-12 test, because my last GP had tested for it as a routine. I was berated for asking for it and was questioned in an accusatory tone why I needed it and what was I not telling her. When I said well, I don't really know and that my GP had always tested for it, she reluctantly agreed. (Since then I understand that Vitamin absorption is a concern with my specific thyroid issues.) From here she continued to display an arrogant attitude that I just completely just wanted to get the visit over with. It was hands down, the worst Dr. visit I've had in my life. (53 years) I left with the intention of never going back. Since then I've sought out a Functional medicine NP, which I am paying out of pocket for, because I just don't think most physicians, (including my Gyno), have the time to truly ask the thoughtful questions, prescribe enough tests and do a good follow-up. I like my gyno NP, she is nice and professional (who is also with Buffalo Medical group) she just seems to be on a short time schedule.

On Monday, November 24th, I went to WellNow for an ear irrigation (a warm water + peroxide flush)…read morebecause my right ear had started to ache -- usually a sign that wax has built up again. I've been through this many times before because my ear canals are tiny and narrow, and WellNow has always handled it just fine. This visit was the exception. The assistant who worked with me was wonderful. She was friendly, careful, and mindful of my weirdly small ear canals. She even managed to remove some wax without causing discomfort. Then Dr. Marc came in. I explained that my right ear was still throbbing and I didn't feel any relief yet. He attempted to irrigate it again, and I honestly have no idea what technique he was using -- but it felt rushed, sloppy, and almost like he was going in blind. His irrigation made me start coughing uncontrollably, and when he finished, I realized my ear was bleeding. Not a tiny spot -- actually bleeding. When I expressed concern, he brushed it off as "something that can happen" during irrigation. Well, Dr. Marc, I can confidently say this has never happened in all the times I've had this procedure done. I left WellNow in more pain than I arrived with, frustrated, shaken, and frankly irritated at the condescending explanation that followed. It felt like being mansplained to by someone who didn't know what he was doing and lacked any semblance of bedside manner. Update - Saturday, Nov. 28: I ended up going to the ER because the pain kept getting worse. The PA who examined my ear immediately noticed that my ear canal is inflamed, which pretty much confirms that something wasn't right with how that irrigation was done.

The location at 2980 Sheridan Drive their counter person was rude, and nasty! The text message I…read morereceived to complete paperwork wouldn't work and froze three times. She got nasty because I couldn't complete it and said I couldn't be seen. I asked if I could just do it now and she rolled her eyes at me! She basically tossed a pad at me! At that point I did let her know she was being rude and she said I couldn't be seen! I'll never recommend that location and they need to get better more qualified counter help.

Great staff. Awesome patient care. My meds are always on time. Quick doctor's visit. No long waits…read more Medical care

I still use neighborhood health center for my primary care needs. The building has been renovated…read moreand it is improved. Although there is no longer the blood draw lab, there is a quest lab on site so it is easy to get prescribed blood works done. The staff are efficient and friendly. I still recommend the health center if you live in the neighborhood.

I had the best experience here yesterday. I had a fight with a Madoline which ended me in need of…read moremedical attention. Soon as I walked in I was greeted by friendly front desk staff and immediately checked in. My wait time In the lobby was less than 5 minutes. Where I was sent in the back. Again everyone was so nice, unfortunately I can't recall names because I was too focused on my pain BUT from the woman that took my assessment to the two nurses who took care of my they all were so nice. They were gentle with me, explained what they were going to do step by step and throughly explained after care. In total I was in and out within an hour! I highly recommend this immediate care center. The facility is clean, and a nice size.

Came here because a few people with kids recommended it…read more On Delaware in a stand-alone building there is parking on the side. Large waiting room, great in these Covid days. They require masks still - March 2022. There is a tv in the writing room, but at least it's not set to high volume. Easy parking.

This used to be my primary care provider until today. The actual practitioner I see is great, but…read morethe place is run insanely poorly. I have every single symptom of covid right now. I spent the day jumping through hoops, following up on virtual consults that didn't happen when they were supposed to, waiting until every single nurse was off lunch, etc. All of that was fine because I was able to get a consult and an order for testing from my GP (who is great). I had to literally run but I got there twenty minutes early. I said hello and said who I was and that there was an order in for me to get tested. In reply the blue haired woman said "oh I know but you gotta come back tomorrow because they are closing up because we didn't know you were coming until fifteen minutes ago." Which was 35 minutes before they closed. So they closed early anyway. Why didn't you call? Can you really justify closing covid testing early during a pandemic? Why have appointments if they don't matter? I am livid that I was dumb enough to try to go through here to get this test and I should have known this would have happened. The administration is consistently unorganized, rude, and in this case awful. I like my GP (hence the two stars and not one) but I'm done with this. I go here because it's near my house and their goal is to make healthcare accessible to an underserved population (and get a lot of money from the government to do it). The staff consistently seems to interpret that as a green light to treat everyone like garbage though. I was going to wait until I didn't feel as horrible to post but my feelings won't change. I just wonder how many other people have been turned away that don't have PTO they can use, then went out and exposed a bunch of other people. Yes, I have wanted to leave work early a bunch of times and if I was in healthcare I would want to every day in this climate. I would never act on it though and this really shook me. I thought this was a place that was doing good, but I got a glimpse of what it actually was today and it was scary.

From the owner: The GBUAHN is a person-centered system of care that facilitates access to and coordination of the…read morefull array of primary and acute physical health services, behavioral health care, and long-term community-based services and supports. We emphasize comprehensive care in one setting, and we have the technology to diagnose a wide variety of medical conditions. Our goal is to improve health care quality and clinical outcomes as well as the patient care experience, while also reducing per capita costs through more cost-effective care.