as I sit here writing this at BioLife, I've been here for an hour and I haven't been poked yet. I…read morehave been seated and walked around multiple times. I scheduled my appointment last night early and I came early to avoid this. I've seen people after me be helped before me. it's been an hour and I haven't been stuck and it'll be another hour or two before donation finished. the lack of care for anyones time is disrespectful. I shouldn't have to take in to consideration 4 hours of my day for this. this is a common occurrence. I've been stuck with a needle now and left with it in my arm but not hooked to the machine. I've just been laying waiting. this is unacceptable. I'm sick of having so much of my time wasted and it'll be the reason I stop coming.

Great staff!! Always kind and welcoming. Thank you to everyone there, and everything you do.read more

There's a critical need for blood and platelets during this time. As much as I wanted to stay in…read morethe safe bubble of my home, this was the one thing I was willing to go out for. Garth Englund is located in a little unassuming strip mall with other UC Health buildings. I walked in through the front doors and was greeted by the intake, and every phlebotomist and nurse was wearing a mask. Hand sanitizer was plentiful. I got my intake sheet and sat 6 feet from the other donor that was there, then was taken in for blood pressure, history, finger prick and then moved to the donation room. They were sanitizing all the chairs, making sure all donors were at least 6 feet apart. The phlebotomist who took my donation was friendly and quick. After five minutes, I was done donating, wrapped up with the bandage tape color of my choice, and headed over to the snack station for a Rice Krispie treat, a free t-shirt that reads "Donor Strong" and a pair of Garth Englund branded socks. All in all, a quick and painless procedure, an extremely clean facility (it has been spotless on all of my previous visits, as well), and a gentle, caring staff. Be sure to take your time getting up out of the chair - some people react differently to giving a pint of blood, but the phlebotomist will never rush you!

I visited this location last week for the first time after previously visiting their Loveland…read morelocation. While unassuming from the outside, the inside is spacious with several blood donation stations, offices, and a front desk area. The staff I worked with were kind and skilled, and I finished my blood donation in under 10 minutes.

Staff is very friendly and informative. Makes sure you comfortable. Process does not take very…read morelong, and they make it as painless as possible. I like the feeling of helping others and with their blood mobile that comes to Windsor, it makes it very easy to make appointments around my schedule without the drive. I like that they text me when my blood is being used. Gives me a great feeling and glad I donated for that person in need.

Super nice people here! Donating blood is crucial to help many people, if you are willing and able,…read morethis location is professionally staffed and comfortable. And when you finish, they have snacks!

Donated plasma for my first time and the experience was incredible. The staff were all wonderful…read moreand provided clear instructions. The staff was kind, ensured that I was comfortable, and fully answered all my questions. Since it was the first donation, the setup process took longer than usual, but it was still only 2-2.5 hours like they said. Would definitely recommend!

I really enjoy donating plasma at this location. However, it is true what they say.. not everyone…read moreon the staff is rude but there's a gentleman with a few teeth that is pretty rude towards his coworkers and patients.

Awful! Don't trust them . Only talk to a manager. I got ReeceUnfriendly and unprofessional. She…read morelied multiple times contradicting what managers have told me personally. When I confronted her she double down and said "It's always been that way." Although I was there for almost 3 hrs. Everyone EXCPET Reece was professional.

For the most part, my experiences donating here have been really good. I used to only trust Noah…read moreenough to poke me but the staff now is really competent, confident, and comforting. I talked to TJ yesterday and he was really funny and good at what he does. The nurses here always follow up with me after a bad experience (pull being too fast, needle moved around too much, etc.). They provide me water and a snack after appointments like this, and have even called me around when I said I'd be home to see if I'm feeling better. You can't teach someone to care truly care about their clients like this, so it's amazing they hire people who are compassionate and just good. The only catch here is the wait time, but that's to be expected at any plasma center you go to. You wait when you donate plasma, blood, an organ, whatever. I don't mind it and I take the wait into consideration when scheduling my appointment time, which I am thankful people do here. I have been to other centers and even with a similar line, it takes significantly longer because they do not schedule staff according to how many people will be there, as they have no idea. Another thing: coupons are personalized and sent to your email now. If you are returning, you'll get one for extra pay after about 4 months. The staff was not able to tell me that. If you want to know specifics about pay- speak to a manager. The staff does not know about these things and has assumed and given me wrong information.

Amazing staff. Sarah, Chloe, Emma, Rachel, Shannon! All amazing. They're so kind and caring. I'm…read moreafraid of needles but I'm slowly getting over my fear. They make you comfortable and are very accommodating. I don't feel like I'm just a bag of plasma. They remember my name, things about my life, and are very personable. They have a great way of taking a nervous and anxiety provoking situation and making it a positive experience!

Rude staff and do not disclose all information on website for new donors. Will not go to the…read moreLaramie site.

No receptionist means asking any questions is overloading an entirely overworked staff of lab…read moretechs, some of whom are understandably crabby- but so am I and many other patients after waiting for 1-2 hours each

LabCorp - how are they even in business? Website says they perform tests, even states that…read moreappointments are not necessary and you can 'walk-in' but even when you do make an appointment, instead of contacting you to tell you they can't do what you need, they let you drive an hour +. We checked in at arrival and waited over 15mins in the car without anyone telling us they were ready for us and to come in. Nope. So we went inside. Guess what? They knew we were there, knew we had an appointment and had just decided to ignore us. We confirmed they knew we were there and the lady at the desk said "I've never done that and we don't do that here". Wait! What?! For context - "that" is a hair follicle test. The test is listed on their website and you have to select it in order to make the appointment. According to their website, this is a test they perform at the exact location I scheduled an appointment at (you sort locations based o service needed, so......). If all that was frustrating enough, she didn't even care enough to offer any assistance in figuring out how to get the testing done or which lab could help. Unbelievable. Completely unprofessional and a total waste of time, gas and energy.