This place is ass. I been here since 9am and it's 12:33am. I was on queue to see a nurse to come to…read morefind out I was never on queue to see a nurse, super unprofessional some staff members are rude and want things snappy and expected me to know what was going on (it was my first time instruction won't clear) when they didn't know what was going on, if you like to wait on nothing and be disappointed this is definitely the place to go, highly recommended . As you can see in the pictures my arm was looking so good afterwards since they obviously didn't know what was going on definitely not going as well

It was fine once or twice but after that I was only getting $30 a donation. They take forever…read moregetting you off the machine so you have to sit there with the needle in your arm for nothing and wait. I timed about 16 mins the last two times of waiting to be removed. The staff are rude if you express concern or impatience over this. I left in tears the last time. Try BioLife instead. They seem to be more professional and they pay better.

There's a critical need for blood and platelets during this time. As much as I wanted to stay in…read morethe safe bubble of my home, this was the one thing I was willing to go out for. Garth Englund is located in a little unassuming strip mall with other UC Health buildings. I walked in through the front doors and was greeted by the intake, and every phlebotomist and nurse was wearing a mask. Hand sanitizer was plentiful. I got my intake sheet and sat 6 feet from the other donor that was there, then was taken in for blood pressure, history, finger prick and then moved to the donation room. They were sanitizing all the chairs, making sure all donors were at least 6 feet apart. The phlebotomist who took my donation was friendly and quick. After five minutes, I was done donating, wrapped up with the bandage tape color of my choice, and headed over to the snack station for a Rice Krispie treat, a free t-shirt that reads "Donor Strong" and a pair of Garth Englund branded socks. All in all, a quick and painless procedure, an extremely clean facility (it has been spotless on all of my previous visits, as well), and a gentle, caring staff. Be sure to take your time getting up out of the chair - some people react differently to giving a pint of blood, but the phlebotomist will never rush you!

I visited this location last week for the first time after previously visiting their Loveland…read morelocation. While unassuming from the outside, the inside is spacious with several blood donation stations, offices, and a front desk area. The staff I worked with were kind and skilled, and I finished my blood donation in under 10 minutes.

Awful! Don't trust them . Only talk to a manager. I got ReeceUnfriendly and unprofessional. She…read morelied multiple times contradicting what managers have told me personally. When I confronted her she double down and said "It's always been that way." Although I was there for almost 3 hrs. Everyone EXCPET Reece was professional.

For the most part, my experiences donating here have been really good. I used to only trust Noah…read moreenough to poke me but the staff now is really competent, confident, and comforting. I talked to TJ yesterday and he was really funny and good at what he does. The nurses here always follow up with me after a bad experience (pull being too fast, needle moved around too much, etc.). They provide me water and a snack after appointments like this, and have even called me around when I said I'd be home to see if I'm feeling better. You can't teach someone to care truly care about their clients like this, so it's amazing they hire people who are compassionate and just good. The only catch here is the wait time, but that's to be expected at any plasma center you go to. You wait when you donate plasma, blood, an organ, whatever. I don't mind it and I take the wait into consideration when scheduling my appointment time, which I am thankful people do here. I have been to other centers and even with a similar line, it takes significantly longer because they do not schedule staff according to how many people will be there, as they have no idea. Another thing: coupons are personalized and sent to your email now. If you are returning, you'll get one for extra pay after about 4 months. The staff was not able to tell me that. If you want to know specifics about pay- speak to a manager. The staff does not know about these things and has assumed and given me wrong information.

While this review is listed under Bonfils Blood Center, 3113 28th Street, this location is a blood…read moredonation center called Vitalant. On the first try to make an appointment through the website there was a note saying they weren't accepting appointments but they would accept walk-ins. When I arrived at the storefront/office I was told they only accepted appointments, not walk-ins ?????? OK, I went home and tried the website again, selecting different dates until it would accept an appointment. Showed up 5 minutes before my appointment. An hour and 20 minutes later people with appointments earlier than me were still waiting. Technicians appeared to be available but no place to service the donors. I overhead a technician saying he needed a break for lunch...that was at 4:15P. Even though they take email-address/mobile number on the website when making the appointment, no one called/txt'd/emailed about running behind schedule. From the looks of the way the office was run, I'd guess this was a 'normal' day...stacking up the donors with multi-hour waits. I left. I'll try to donate through an organization that can match their capacity/throughput with their reservation system.

If you can pass the many screenings to be eligible to donate blood, this is the best place to do…read moreit. The staff are friendly and welcoming and professional. I got over my issues with needles by donating blood in a friendly environment and it makes me feel good doing it.

Boulder office has great staff and I'm so happy to have this office as an option. The Westminster…read moreoffice is equally as nice and the staff are so professional.

Donated plasma for my first time and the experience was incredible. The staff were all wonderful…read moreand provided clear instructions. The staff was kind, ensured that I was comfortable, and fully answered all my questions. Since it was the first donation, the setup process took longer than usual, but it was still only 2-2.5 hours like they said. Would definitely recommend!

I really enjoy donating plasma at this location. However, it is true what they say.. not everyone…read moreon the staff is rude but there's a gentleman with a few teeth that is pretty rude towards his coworkers and patients.

as I sit here writing this at BioLife, I've been here for an hour and I haven't been poked yet. I…read morehave been seated and walked around multiple times. I scheduled my appointment last night early and I came early to avoid this. I've seen people after me be helped before me. it's been an hour and I haven't been stuck and it'll be another hour or two before donation finished. the lack of care for anyones time is disrespectful. I shouldn't have to take in to consideration 4 hours of my day for this. this is a common occurrence. I've been stuck with a needle now and left with it in my arm but not hooked to the machine. I've just been laying waiting. this is unacceptable. I'm sick of having so much of my time wasted and it'll be the reason I stop coming.

Great staff!! Always kind and welcoming. Thank you to everyone there, and everything you do.read more