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    Vitale Violins

    5.0 (1 review)
    Closed 9:30 am - 5:30 pm

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    Musical instruments and teachers

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    7 years ago

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    Falcetti Pianos

    Falcetti Pianos

    (8 reviews)

    An experience of high quality from start to finish. Having visited a number of show-rooms in…read moreseveral states on my piano search, I feel that Falcetti's provided excellent service that I cannot help but recommend to others. Here is why. *Pre-Purchase* The instruments in Falcetti Pianos showroom are in consistently excellent regulation, voicing and tuning (this consistency is not present in other showrooms I visited in various states). Making an appointment was easy and once there I was able to take my time with the instruments, alone in the showroom. On his own initiative, Conner even turned off the AC to create a listening environment to get to know each instrument's nuance. The opportunity to really LISTEN this way is itself worth the price of entry. I found the staff at Falcettis to be more like resources and less like sales-people: they gave me generous time and space to get to know the instruments without any sort of pressure. When I had questions, Conner and Jake were quite knowledgeable, and I feel I learned from them. *Purchase* When I found a pre-owned instrument with which I feel in love, I was offered the opportunity to place a fully refundable deposit to hold the instrument while I visited other showrooms and played other pianos. Again, no pressure. Once I was certain that this instrument was for me, Conner was extremely helpful not just in arranging the purchase but also in helping me source an artist bench at an incredible price, arranging to move my current instrument at no additional cost and arranging a tech to come and re-install a Dampp-Chaser humidity system (that we use as a sort of humidity insurance along with ambient humidification) at no additional cost. At each turn, I was met with generosity and a helpfulness that turned what could easily have become a cumbersome, complex process with many moving parts into something that was, simply, easy. *Move* The moving team communicated in a timely way, was timely (they completed their work ahead of schedule) and, again, made the entire operation easy. Omar, Falcetti's tech who came to reinstall the humidity system on the new instrument was excellent. Timely, did excellent work. A pleasure to work with him. Overall: I am so happy, and thankful, to start what I am certain will be a long-term relationship with Falcetti Pianos.

    We bought a new hybrid Yamaha…read more The piano itself is a great instrument. I was allowed as much time as I needed to experiment every instrument in the store I wanted. The price of the piano was acceptable by market standards. The purchase was a trade up and we were given a fair offer for our old piano. Last but not least, the staff is very pleasant to deal with. When the time comes to purchase a concert grand, this will be my first (and very likely the only) stop. Looking forward to that, because it will mean we're rolling in it.

    Equilibrium Guitar Repair

    Equilibrium Guitar Repair

    (4 reviews)

    Charlestown

    Ryan did a fantastic job repairing the bridge on my Martin DCXE. The instrument was fairly bowed…read morefrom humidity despite its composite body, and this had caused the bridge to come off. He needed to adjust the frame and researched what glue Martin uses on their composite material. His pricing was more than fair, the turn around time was less than 2 weeks, and he even restrung and ensured the overall structure of the instrument was in good shape. It sounded and played better than it had in years. He discussed the problem with the bridge with me at length, and stated that if the quote would be exceeded, he would call (the actual price fell well below the top quote value). I'm definitely bringing my guitars back to Equilibrium for all of my repair and check-up needs.

    I've had the pleasure of working with Ryan at EQ Repair a few times now and I've always left as a…read moresatisfied customer. Most recently, he replaced a licensed Floyd Rose bridge on my Jackson DK2S with the real one. He also changed the bridge pick-up. Before, he also helped with a similar bridge replacement on my Japanese Jackson SL3 and replaced all pick-ups with a new set. The work he does is amazing. When I leave my guitar with him, I know I'm going to get great service. But what I most appreciate is the communication. He always contacts me to let me know what's happening and if he runs into an issue, he'll always come to you with alternatives so you can choose what you want to do. I'm a happy customer and I will definitely be back whenever my guitars need some professional attention.

    Vitale Violins - musicalinstrumentsandteachers - Updated May 2026

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