I've been dealing with tension and shoulder pain, and Mateo has been incredibly helpful. His work…read moreis exactly what I needed - he's thorough and really gets into the problem areas without being too much. After each session I feel significantly better. He's professional, skilled, and I always leave feeling like my body got the care it needed. Highly recommend if you're looking for therapeutic massage that actually makes a difference.

I started going to G-Medical Message Spa for prenatal massages and keep coming back because my…read moremassage therapist, Melissa, is truly amazing. She always checks in to see how I'm feeling and what areas need attention, then tailors the massage to exactly what my body needs that day. You can tell she really listens and cares, which makes such a difference, especially during pregnancy. The office itself has a really nice, calming vibe and always smells so good when you walk in. It instantly feels relaxing. The staff is friendly and welcoming, which makes the whole experience even better. I originally booked 60-minute sessions, but I just scheduled my next one for 90 minutes because I don't want it to end! I'm so happy I found this place. It's also a huge plus that you can use your HSA funds here. I definitely plan to keep coming and will continue even after pregnancy.

I had pretty much sworn off massage for years because of too many disappointing experiences and…read moreinconsistent service. Because of that, I don't say this lightly: Firm Hands has completely changed my mind. Every single experience I've had here--for myself, for friends, and for family--has been outstanding. The work is consistently skilled, intentional, and truly therapeutic. This isn't a "fluffy" massage that leaves you wondering what you paid for; it's thoughtful bodywork that actually helps. I've referred so many people to Firm Hands at this point that I honestly can't help myself--I recommend it to anyone who will listen. Whether you're looking for real therapeutic support or intentional self-care, this place delivers every time. Highly, highly recommend.

I aggravated my shoulder lifting weights so I decided to come by Firm Hands massage and…read morerehabilitation center. I've come with my wife for her massage appointment but the renovated building and additional equipment is phenomenal. They have and infrared sauna, hot and cold plunge therapy, cryptheropy iceless cold and heat compression therapy sleeves for injuries (that's what I came for), and of course their Sport, Deep Tissue, Swedish Massage, and Back, Shoulder and Neck massages. This is basically your one stop shop for relaxation and injury repair. I highly recommend this place and if you don't believe me, read the other reviews lol. Jonathan & his staff are welcoming, kind and extremely knowledgeable about injuries to the body, and the proper recovery methods to get you back to 100%. Also, the place was clean and had a fantastic therapeutic aroma smell. OOOOO 5 out of 5 Afros

I want to give sincere credit to The NOW Massage in Long Beach for how they handled a difficult…read moresituation and made us feel valued as long-time members. My girlfriend and I have been members of The NOW for years! long enough that our current membership rate is no longer even available. We genuinely enjoy the brand and have continued supporting it because the experience has usually been consistent and worthwhile. Recently, we had an issue with another NOW location after a massage appointment was cancelled during a stressful emergency involving a chemical spill and mandatory evacuation orders near our home. Even though we cancelled through the app within the required timeframe, that location still removed our credits. After the situation was escalated, the Long Beach team stepped in and handled it with professionalism and care. A team member Brianna contacted us, apologized, listened to what happened, and let us know they would take care of us. That response meant a lot. She let us know that the GM/Owner Jaime knows who we are as long time members. What I appreciated most was that Long Beach did not make us feel like we were just another transaction or hide behind policy. They treated us like loyal members, acknowledged the situation, and worked to make it right. Customer service matters most when something goes wrong, and the Long Beach location showed exactly why we have stayed members for so long. We truly appreciate their follow-up, accountability, and willingness to take care of us. THANK YOU SO MUCH

I booked an 80-minute massage and paid extra for the deep tissue add-on. Before we started, I told…read moremy massage therapist that I'd like her to focus on my right glute because I have tight hips and sciatica. I also requested firm to deep pressure everywhere else. Overall, the massage was relaxing. It's definitely one of those sleepy massages where you can zone out and take a nap. The ambiance was nice, although I could hear people talking outside the room at times. My issue is that I don't feel like the deep tissue add-on was worth it. I specifically asked for extra work on my right glute, but it didn't feel like she spent any more time there than anywhere else. The pressure throughout the massage felt more medium-firm than deep tissue. I left feeling relaxed overall, but the tightness and pain in my right glute feel exactly the same as when I walked in. That's the entire reason I booked the appointment and paid extra for deep tissue in the first place. Relaxation is nice, but it wasn't really what I was paying extra for. For context, I was a Massage Envy Lakewood member for about a year before joining The NOW. In my experience, their therapists had a much better understanding of what "deep tissue" actually means. I was also a little turned off at checkout. The front desk associate asked if I wanted to leave gratuity, which of course I did, and I said 20%. Then she asked whether I wanted to calculate it based on the member price ($155) or the non-member price ($190). Why would I tip based on the non-member price when I'm a member??? I ended up leaving around a $31 tip for what felt like an okay Swedish massage. I think my therapist did her best and was very pleasant, but I didn't receive the service I specifically requested. What's unfortunate is that I literally just signed up for a membership before my appointment today. I may come back if I'm in the mood for a relaxing, sleepy massage, but I'll definitely be skipping any add-ons. Based on this experience, paying extra for deep tissue just wasn't worth it. I plan to submit my 30 day cancellation notice already.

Rachelle Harper is the best. She is a talented massage expert. She gets booked but that is…read morebecause she is outstanding. I highly recommend the relaxation massage.

Fantastic session with Rachelle just now, I feel incredible! I came in with a lot of tension in my…read moreneck and shoulders, and was generally sore overall from a week of gym and various outdoor activities. What a transformation! I feel like a million bucks right now! She's a true healer. Look no further! Book immediately!

Alisha really cares about you and your health. She is compassionate and comes up with a plan that…read morewill help your health grow in the way you want it to.

I highly recommend acupuncture with Jenny Ahn! after three months with a swollen sprained ankle,…read moreJenny treated me. Within a few sessions the swelling finally went down and I was able to resume my regular activities without anymore excruciating pain! I'm a believer and fan of acupuncture now!

I feel so lucky to have found Staci on Yelp. I had been going to a monthly membership club for…read moretreatment and became frustrated by the poor quality and experience. She responded to my inquiry right away and was able to get me in. My massage was incredible. She is such a professional. Her energy and the ambiance she provides is so calming and inviting and her rates are fair. I immediately relaxed and melted into the experience. I explained what I was having issues with and she knew just how to tackle them. I love the cupping option she incorporates into the massage. I only wish I had found her sooner!

Staci is an amazing massage therapist! I have been going to her for years and typically have a 75…read moreminute massage with the last 15 minutes being Reiki. She is a gifted energy healer and I highly recommend her.

I was quite disappointed with the massage I had here. There seemed to be lack of technique and…read morepressure overall, as the massage was mostly done with palms and heel of the hand. I voiced which areas of my back I had concern for and wanted more focus, but I left feeling the same as I had walked in. I appreciated that they could accommodate same-day service and even 1-2 hours ahead of desired time. Parking lot available outside.

Highly recommend this place. Very relaxing quiet with good prices & the massages I receive are…read morealways 10/10

It's been a while since I've been to this location, but I needed a good neck and shoulder massage…read moreand my old place seemed more like choreography than therapy. When you check in you use their kiosk to explain what your problem points are, and you can request to exclude stepping and cracking, which for me is a huge perk. Pat was my therapist today and she focused on my trouble spots as well as relaxed my tired muscles. The stretching at the end is the best part. I'm already looking forward to my next massage.

Public Health, Professionalism, and Customer Service Concern -- Long Beach Health Department and…read moreLos Angeles County of Public Health During a massage appointment, I observed that the masseuse, identified as "Pat," had visibly rough and irritated skin on both of her elbows, more rough on the left. When I asked about it, she stated it was just dry skin. As the massage continued, I became increasingly concerned due to the amount of direct skin-to-skin contact. I asked to see her elbows more closely. I used my phone flashlight to illuminate the dim environment, and I observed that Pat's skin on her elbows appeared red, raised and inflamed, 2 x 2 inches in circumference, covering almost her whole elbow. Out of an abundance of caution and concern for possible exposure to a contagious skin condition, I requested that the massage be stopped. Following this, my husband and I asked to speak with a supervisor or manager. We were initially told that there was no supervisor available and that no one would be available for approximately a month. This response was upsetting and felt unprofessional given the nature of the concern. After continued requests, another individual was eventually reached by phone (She refused to state her name) who communicated more clearly. During that conversation, both my husband and I felt that our concerns were mocked rather than taken seriously, which further added to our distress. I have reported this incident to the Long Beach Health Department and Los Angeles County - Department of Public Health. I am sharing this experience so others are aware of potential health risks, lack of professionalism, and egregious customer-service issues. If others have experienced this, they may consider reporting similar concerns to the appropriate authorities, if encountered. This review reflects my personal experience and concerns.

I called 2 times and left messages to make an appointment but never received a responseread more

Needed to update my review because it's been a while. I haven't seen Sijay in like 8 months…read morebecause....self neglect. Lol But omggg I had a massage last night and my upper back, lower back and actually allll the back has been hurting so bad since having my most recent baby and the epidural. Sijay worked her magic and I am hurting in the best way today. Lol you know that good sore you get when you have the best leg day in the gym? That's the comparison. She literally worked out all the knots, and while I'm a little sore today...I feel so much better and my back feels so loose. Don't go to those sleepy "foo foo" massages from big chain spas...do yourself a favor and book with Sijay if you actually want to feel a difference! Thank you Sijay!!!

This place is my go to massage spot! The vibe in the hallway and in the rooms is so calming and…read morerelaxing with the dimmed lights-- sets the tone for a nice massage. I appreciate how they are almost always available with appointments even if I call the day of. Nine was able to adjust the pressure to my liking during my recent visit. I asked for light pressure, and she delivered. Will continue to come back here!

I was really looking forward to my massage with Sky but left feeling a bit disappointed with the…read moreoverall experience. I was contacted beforehand and asked to push my appointment back by 30 minutes, which wasn't an issue. However, upon arrival, I was asked to confirm that I had paid online, and there was a delay while the receptionist located my payment, which was frustrating. Once I was taken to the room, I wasn't asked about any specific areas of concern or preferred pressure. During the massage, the pressure felt too rough at times, even after I asked for it to be lighter. The session also felt rushed, and after it ended, I wasn't offered water or tea. Overall, the service didn't meet my expectations, especially given how excited I was going in.