Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Econ World Trading is a supplies store where you can buy things to run your business. This place…read moredoes have at least some items that you need, but is lacking a lot of materials people need especially for their bigger businesses. Might need to go to another warehouse for more options. It's a small warehouse. If you're only going to get a few items here, then this place is enough for you to get by. If you need more supplies than what they have now, I suggest going to Costco Business Center or Jetro Cash and Carry.

Econ World Trading is a restaurant supply warehouse. Lots of equipment and utensils for the…read morerestaurants are available here. But not everything! Econ World Trading does not carry some of the items I expected. The lady at the front counter is super friendly! She is willing to help if you have any questions. She has a smiley face all the time. We have a good experience at Econ World Trading even if we can't find the items we wanted.

This is a kitchen ware store that offers cooking classes . It was established since 2006 …read more I was attracted by the window display and I love kitchen ware . I walked inside and took a look at the cute aprons , special edition cooking wares . The ambiance was homely and welcoming. Lady staff was friendly and she gave me a list of all the cooking classes they offer : both adults and children classes . It offered different types of cuisines: Italian , German , pizza , dim sum , Japanese , Vietnamese, French , etc . It was Monday morning , there was a summer vacation camp class going on and it lasted 2.5 hours . The prices are very reasonable. I enjoyed looking at their cookware . One is the Nora Fleming mini . They are ceramic figures with vibrant colors . You can put it in the side of the Nora Fleming dish to add to the theme of your signature cooking . They are so cute and it has many styles : pearl in a clam shelf , elf , flower basket , love and engagement ring , flamingo, champagne , etc They are made with great details and vibrant colors . I also was amazed at a glass jar for crushing garlic , paired with a small video on the shelf . The aprons designs are pretty and prices are fair . This is an interesting store for Kitchen supplies and cooking classes. There are reason while they opened since 2006 and the business still going strong . 5/5 recommendations ！ A must visit store when you are in the neighborhood.

My wife and I came here after one of my clients gave me a birthday gift to Pants on Fire, and it…read moreturned out to be an amazing experience from start to finish. The food was absolutely delicious. Every dish we tried was flavorful and perfectly prepared--you can really tell they care about the quality of what they serve. The ambience was great as well--comfortable, lively, and a perfect place to relax and enjoy a meal. What really stood out was the service. Everyone we interacted with was friendly, welcoming, and attentive, which made the whole experience even better. Overall, we had a fantastic time celebrating my birthday here. I highly recommend Pants on Fire if you're looking for great food, great atmosphere, and great people. We will definitely be back!

This is a nice store for kitchen ware at Palo Alto . It is located inside the Town and Country…read moreVillage shopping mall . It carries many name brands of top quality cookwares and many kitchen tools . You can made one stop and find everything you need . I find it most interesting is the store hosts a cooking class . You need to pre register ahead of time . One of my family has joined and learned how to make Beef Wellington. Then the following Christmas we had Beef Wellington for dinner ! Lots of parking outside the front door . Great customer service . This is a nice store to visit and look at all the new merchandise.

The instructor, Elaine, made this class very unenjoyable from start to finish. She had a negative…read moreattitude from the moment we walked in, complaining about the previous class running late before rushing straight into the lesson. Her comments were inappropriate and rude throughout, she gave zero explanation of instructions, and questions were met with dismissive responses like "I already showed you that." At one point I genuinely felt uncomfortable, like I was in trouble just for asking something. Rather than teaching us to make sushi, she ended up making most of it for us -- the matcha drink, yuzu dipping sauce, and sushi rice -- and never actually showed us how to roll the sushi itself, which was the whole point of a sushi-making class. She was also harsh with her kitchen assistant Dennis, who was kind and helpful and didn't deserve it. To top it off, she rushed me and my boyfriend out at the end while I was still eating and told me to just take my drink with me. We came for a fun date night and left feeling talked down to. Elaine's attitude has made us hesitant to return to this Sur La Table location.

I can't believe this is the first time I've visited this business and I can't be more pleased with…read morethe quality of service and pricing. I had a specialty vegetable cleaver that I needed repaired and sharpened. It had been used by someone to cut something they shouldn't have and there was a nice chunk missing. I brought it into the store and dropped it off. It was ready in a matter of days and the price was more than reasonable, despite them having to do some extra work to get rid of the chip. What j I appreciate it is that they did the repair in a manner that maintained the integrity of the Knife when they could've just had their way with it. I wouldn't have known the difference. They also have a nice variety of kitchen accessories and I was able to pick up a knife sheath to protect everyone from the now razor Sharp clever. It's nice having a local business that does quality work and took the time to explain my options and what was done. They deserve 6 out on f 5 stars!

Oh Eden, this review is LONG overdue. Have you ever become hyper fixated on a new hobby? Well, that…read morehobby has been cooking for the LOML. He came home with money burning a hole in his pocket, and the desire to own a chef grade knife. So, we walk in on New Year's Eve eve. Yes, you read that right, the day BEFORE New Year's Eve after going from Asian market to Home Goods, and any possible place to find a better knife than the under 100 cheap, not very well taken care of knives that we own. There were many questions, and Eden patiently, and ENTHUSIASTICALLY educated us, for over an hour about knives. Knives forged in Japan by old sword makers, knives blacksmithed by specialty metalists. There wasn't a detail he couldn't say, but most importantly, he was just PASSIONATE about his craft. We returned the following day and bought a VERY expensive knife. It's everything my beau dreamed of and more. And the amount of knowledge he spread in that interaction was something that I knew needed to be recognized. So thank you for that. The person who ended up making the sale was not at all on your level, but friendly enough. Thank you Eden for reminding me of how important it is to work at a job you truly enjoy.

I had an excellent experience at the Williams-Sonoma in the Stanford Shopping Center in Palo Alto,…read morethanks to their assistant manager, Peggy Delgato. I came in with a complicated online transaction that needed hands on help, and Peggy went above and beyond. She took the time to sort through the details with me, and even continued working on the issue the next day, communicating with billing on my behalf to make sure everything was processed correctly. Her professionalism and patiences truly stood out. Highly recommend this location, and especially Peggy, for outstanding customer service.

Customer service was very nice, I more so have an issue with the branding of the store as a "coffee…read moreheadquarters". sure they sell all the machines and whatnot, but they don't even sell an individual portafilter for a Breville machine. why sell any of the machines if they don't even sell the necessary accessories. probably would've been decent value too. idk

So I was on the hunt for a stainless steel preptable to put my arriving that day Ooni Karu 16 pizza…read moreoven. I had gone to my usual spots and decided to stop buy and see what this place had to offer. While I did not get my table there, it was a wonderland for cooking gear. Think of it as a Sur la Table meets a Costco. This particular supply company is open to the public and has a fun warehouse atmosphere to it. Litterally isle after isle of unique (at least to the home cook) items available in vast quantities. We did not get chance to interact with the staff much. One friendly staff member came over to see if we needed any help but otherwise left us alone to wander about the place. We definatly will be back to secure some of the pizza gear we need once we get cranking with the new oven as they had trays, peels, and just about anything else you would want for a pizza making enterprise.

It is hard to find the entrance in back as it looks like a workshop until you round the corner…read moreinside. I came here looking for commercial quality knives. I did not find them. They have a lot of stuff, but it is all very low quality, and you can find the exact same items on Amazon for about 40% less. If you need something quickly and don't care about longevity, this is the place for you, otherwise go elsewhere.

I cannot say enough great things about Jess! This past weekend she taught a class of 4 adults and…read more3 kids (of which one is a 3.5 year-old) in my mid-sized kitchen. She was extremely knowledgeable, patient, organized, and fun! Everyone had something to do, and everyone had a great time! I asked her to come on short notice, and she was very accomodating. She crafted a menu that included a vietnamese summer roll appetizer, two protein main dishes, two vegetable side dishes, and a salad. We all agreed that we never had such great summer rolls before, and the rest of the food was equally delicious. The flavor profiles of the dishes were complex, but not hard to make. She gave us all the know-how to prepare, cook and season the food properly. It was so fun to take a class, then enjoy the fruits of our labor. It was a wonderful way to spend a Saturday night with family! Clean up was also a breeze. For a family of seven, including all the cookware, I only had to do one load of dishes in the dishwasher. I only washed the serveware and one non-stick baking dish by hand (my normal practice). I didn't even realize as we were cooking that Jess had been so efficient in her use of the cookware and bakeware. I think Jess would be helpful to anyone, skilled or not in cooking, who wants to learn how make a delicious meal in an efficient way. I will definitely be calling her again for more lessons, and I would recommend her to everyone!

My sweet, sweet boyfriend bought me three cooking lessons with Jess for Valentine's Day. She sent…read moreme a questionaire to fill out before our first session. She found out my strengths and weaknesses in the kitchen. She was wonderful! She came in, gave us a binder with all recipes and plans on how to overcome my challenges and gave us great, new, fresh recipes to try on our own. Not to fail to mention, all were very healthy! I even learned how to properly chop an onion! She has a great amount of knowledge of cooking and had answers to all of my questions. I'd highly recommend her for a special gift for someone, bachelorette party, or even just something fun to bring friends together and get them cooking!

Other reviews talked about mainly seasonal items but we took a chance and stopped by in hopes they…read morehad our Aspen dishes. They stock normal items too so are very convenient! We were able to pick up some bowls for our set. Prices are the same as online and regular store. The place was clean and organized. Plenty of parking on a weekday. They had multiple dish and glassware lines, utensils, placemats and furniture. We had friendly and helpful service.

This Crate & Barrel Outlet has a bit of a strange warehouse layout to it, but is organized very…read morewell and it definitely a step up from the Williams Sonoma outlet in Vacaville. The inventory here is seasonally dated (versus seconds or damaged) so you can expect quite a few items from the last couple holidays (think bat and candy cane drinkware) however it's all in great condition and there's large amounts of it, so it would be great for parties or weddings. The service was fairly nondescript and don't expect to see any higher quality brands like Le Creuset or Staub, but it's close to the other outlets so definitely worth a drop in if you're already in the area.

May 26,2026 Hey! I guess I've been buying from Grace Ho for…read more3 years now! My most recent purchase was this past Memorial Day. She knows me by now and it's always easy dealing with her. But what happens when things go wrong? I bought an LG washer/dryer set and the washer had a crazy vibration that just seemed wrong. We hadn't had a new washing machine in a really long time, so we weren't entirely sure if this is how it was supposed to be. I contacted them (airport appliance at the time) and they asked me to send a video. After looking at the video, they confirmed that it wasn't right and arranged a pick up and delivery of a replacement in a few days. The new machine worked and continues to work great. Hard to ask for more than that! Sep 15, 2023 I visited on Labor Day weekend and as busy as it was, Grace Ho took the time to help me get the right dishwasher for us at a great price. Thank you!

We had a great experience working with Andy Lu during our purchase of the Thermador fridge panels…read more Even though we purchased the fridge online, he was incredibly helpful and took the time to answer all our questions thoroughly, which we really appreciated. He was super knowledgeable, patient, and genuinely committed to helping us make the right decisions - not just with the fridge panels, but also with all the other accessories we needed. We truly appreciated his professionalism and support, and we would absolutely recommend working with him. Thank you, Andy!