Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Pretty great restaurant supply store. It has a ton of real estate so you don't feel so cramped as…read moreyou make your way through the aisles. Some restaurant supply warehouses are so cramped and cluttered you worry you might knock things over as you move through the store. Not here! There is a decent amount of furniture, appliances and kitchen supplies. Pricing is reasonable as well. I was hoping for a larger selection of cookware. I'm just a home cook so I was only looking for cookware and baking supplies to support my vegan baking hobby. I was able to find large cooking racks, mixing bowls, prep ware and pastry making tools. I'll definitely be back!

Horrible unfriendly customer service - traditional Chinese owned service. You can see 5-6 people…read moresit down working when you walk in, but NONE of them stands up or says hello when they see you walk in, even I was in looking around 15 minutes, no body comes to me

I recently attended a cooking class with my work team, and it was so much fun. Pans on Fire is a…read morekitchenware store, with a room on the side for cooking classes. The store itself is really cute, with useful gadgets and cute towels and knick-knacks. I was part of a group of 12 for the Express Spanish class. There are many different cuisines to choose from, and different durations (e.g., express-1.5 hours, standard-2.5 hours, ultimate-3.5 hours). What made this class run so smoothly is all the prep work that was done ahead of time. Each member had their own apron with their name on it. The cutting boards, ingredients, and tools were laid out around the kitchen. Bruce, the owner/instructor, first gave us demos on knife technique, garlic crushing, and juicing with a fluicher (flat-juicer). Many of these tools are available at their store. Then we worked on different parts of the menu in teams of three. Some of us cut tomatoes, while other crushed garlic. As far as actual cooking on the stove, only 2 members were hands on. After cooking, we sat down at their dining table and ate our meal together. Menu: Gazpacho, Garlic shrimp, Pan con Tomate, Manchego y Chorizo Tostada. Everything tasted good, but my favorite was the garlic shrimp. Hygiene was very important throughout. Longer hair had to be tied, and once we washed our hands, we were no longer allowed to touch our phones. However, Bruce did a great job of taking plenty of pictures for us. Overall, a very fun way to socialize while making something together. I highly recommend this for a team building experience.

This is a kitchen ware store that offers cooking classes . It was established since 2006 …read more I was attracted by the window display and I love kitchen ware . I walked inside and took a look at the cute aprons , special edition cooking wares . The ambiance was homely and welcoming. Lady staff was friendly and she gave me a list of all the cooking classes they offer : both adults and children classes . It offered different types of cuisines: Italian , German , pizza , dim sum , Japanese , Vietnamese, French , etc . It was Monday morning , there was a summer vacation camp class going on and it lasted 2.5 hours . The prices are very reasonable. I enjoyed looking at their cookware . One is the Nora Fleming mini . They are ceramic figures with vibrant colors . You can put it in the side of the Nora Fleming dish to add to the theme of your signature cooking . They are so cute and it has many styles : pearl in a clam shelf , elf , flower basket , love and engagement ring , flamingo, champagne , etc They are made with great details and vibrant colors . I also was amazed at a glass jar for crushing garlic , paired with a small video on the shelf . The aprons designs are pretty and prices are fair . This is an interesting store for Kitchen supplies and cooking classes. There are reason while they opened since 2006 and the business still going strong . 5/5 recommendations ！ A must visit store when you are in the neighborhood.

My wife and attended the Art of the Wok cooking class. Orange chicken, wok fried rice, dry-fried…read moreSichuan green beans, and Cantonese steamed milk pudding are a lot to cram into two hours. But all nine students participated and seem to have fun. We look forward to attending more classes. We learned more than just the recipes, such as where to place the cutting board, holding a knife, and the proper technique to fillet a chicken breast. I can certainly carry these tips to other recipes. The instructor was friendly, helpful, and attentive. Previous reviews gave Elaine a bad rap. Either this is a different Elaine or she has improved her courtesy.

My wife and I celebrated our eighth wedding anniversary by taking a date night cooking class here…read more It was hard to find a seat because of all the flies that were flying around on the food. Absolutely disgusting experience! I had the courage to walk back into the pantry only to be confronted by Lord of the flies and half empty used bottles of old vinegar. As for the instructor, she seemed quite new to the world of fine cuisine. It almost seemed this class was geared for children learning to cook, as most of the instructions were geared towards the mind of an eight year-old. As every day cookers, my wife and I learned absolutely nothing except to ensure a clean kitchen before starting meal prep. Obviously, we will not be returning to partake in anymore classes and I highly recommend others to look elsewhere. Sur La Table really needs to get their act together if they want to be taken seriously. Just a few suggestions for those that work there and read this review: 1) every group should get their own ingredients to prepare their own dishes 2) people should wash their hands before starting to touch any of the food which did not happen for our class, especially when you see them picking parts of their body that are quite unsanitary 3) should probably hire a real chef to teach the class so that we actually learned something about proper culinary practices 4) should probably clean the kitchen in between classes so that the number of flies in the kitchen does not rival that of a Porta potty at a heavy metal concert. Quite disappointing to pay $100 for meal that is equivalent to my worst day of cooking. Tata, David

So great to find them, after so many years. They had the small comb that I had lost. I got it…read morefrom them many years ago. It was so special to me and my wife, as it brought back many memories of years gone by when we lived in the Santa Clara area. The current owner was so very nice and gave us a good price. We bought two combs (one a backup) and a small very good pocket knife. It has already done some fine controlled cutting. Pastor Walt

Eden!! If you're reading this thank you so much for your time and being so helpful while I browsed…read morethrough your store. Btw, my boyfriend loved his first Japanese steel knife :) Overall great customer service, and even better expertise to help you find what you're looking for. Such a unique place to find a gift or tool, but most importantly, support a local business!

I had an excellent experience at the Williams-Sonoma in the Stanford Shopping Center in Palo Alto,…read morethanks to their assistant manager, Peggy Delgato. I came in with a complicated online transaction that needed hands on help, and Peggy went above and beyond. She took the time to sort through the details with me, and even continued working on the issue the next day, communicating with billing on my behalf to make sure everything was processed correctly. Her professionalism and patiences truly stood out. Highly recommend this location, and especially Peggy, for outstanding customer service.

Wow! The customer service was incredible! We went in to look at espresso machines and were hoping…read moreto get some questions answered. We got more than we hoped for! The associate greeted us immediately with a smile. She was friendly and knowledgeable. She was able to tell us about all the machines and give us guidance on what we needed. We will definitely be back just to work with her. Highly recommend going there!

So I was on the hunt for a stainless steel preptable to put my arriving that day Ooni Karu 16 pizza…read moreoven. I had gone to my usual spots and decided to stop buy and see what this place had to offer. While I did not get my table there, it was a wonderland for cooking gear. Think of it as a Sur la Table meets a Costco. This particular supply company is open to the public and has a fun warehouse atmosphere to it. Litterally isle after isle of unique (at least to the home cook) items available in vast quantities. We did not get chance to interact with the staff much. One friendly staff member came over to see if we needed any help but otherwise left us alone to wander about the place. We definatly will be back to secure some of the pizza gear we need once we get cranking with the new oven as they had trays, peels, and just about anything else you would want for a pizza making enterprise.

It is hard to find the entrance in back as it looks like a workshop until you round the corner…read moreinside. I came here looking for commercial quality knives. I did not find them. They have a lot of stuff, but it is all very low quality, and you can find the exact same items on Amazon for about 40% less. If you need something quickly and don't care about longevity, this is the place for you, otherwise go elsewhere.

I cannot say enough great things about Jess! This past weekend she taught a class of 4 adults and…read more3 kids (of which one is a 3.5 year-old) in my mid-sized kitchen. She was extremely knowledgeable, patient, organized, and fun! Everyone had something to do, and everyone had a great time! I asked her to come on short notice, and she was very accomodating. She crafted a menu that included a vietnamese summer roll appetizer, two protein main dishes, two vegetable side dishes, and a salad. We all agreed that we never had such great summer rolls before, and the rest of the food was equally delicious. The flavor profiles of the dishes were complex, but not hard to make. She gave us all the know-how to prepare, cook and season the food properly. It was so fun to take a class, then enjoy the fruits of our labor. It was a wonderful way to spend a Saturday night with family! Clean up was also a breeze. For a family of seven, including all the cookware, I only had to do one load of dishes in the dishwasher. I only washed the serveware and one non-stick baking dish by hand (my normal practice). I didn't even realize as we were cooking that Jess had been so efficient in her use of the cookware and bakeware. I think Jess would be helpful to anyone, skilled or not in cooking, who wants to learn how make a delicious meal in an efficient way. I will definitely be calling her again for more lessons, and I would recommend her to everyone!

My sweet, sweet boyfriend bought me three cooking lessons with Jess for Valentine's Day. She sent…read moreme a questionaire to fill out before our first session. She found out my strengths and weaknesses in the kitchen. She was wonderful! She came in, gave us a binder with all recipes and plans on how to overcome my challenges and gave us great, new, fresh recipes to try on our own. Not to fail to mention, all were very healthy! I even learned how to properly chop an onion! She has a great amount of knowledge of cooking and had answers to all of my questions. I'd highly recommend her for a special gift for someone, bachelorette party, or even just something fun to bring friends together and get them cooking!

Other reviews talked about mainly seasonal items but we took a chance and stopped by in hopes they…read morehad our Aspen dishes. They stock normal items too so are very convenient! We were able to pick up some bowls for our set. Prices are the same as online and regular store. The place was clean and organized. Plenty of parking on a weekday. They had multiple dish and glassware lines, utensils, placemats and furniture. We had friendly and helpful service.

We have furnished almost our entire home and other homes with items from this outlet, because we…read morelove modern furniture that is built well. The staff here is very helpful. June is so sweet and always comes up to us eager to assist! Everybody loves the pieces we buy from here and we like to get everything in the collection so they match. I miss the Tracy outlet. The prices there was even lower! Now I'd love to venture into getting beautiful pieces for our backyard . It's probably our favorite furniture outlet because of the quality and service.

As a tenant, I was not personally involved in the process of actually selecting/purchasing my…read moreunit's new laundry unit, but I worked with Andy Lu on scheduling logistics. Andy was incredibly kind and professional in all communication and went above and beyond to make sure I was taken care of. When there were complications with the original unit that was delivered to me, Andy was reachable outside of his working hours and made sure to help me schedule the delivery of a new unit. The delivery drivers were all very courteous and installed the unit so quickly.

I am writing this YELP review to inform all of the people who might be interested in buying their…read morenext appliances for their home! My wife and I were over stress with the new kitchen remodeling when we returned to HA and found Andy who was awesome and knowledgeable about all of our kitchen needs! He helped us with everything and had our appliances delivered on time and he took the time to help us get all of the discount and best prices in an honest and respectful manner! If you want honest professional service ask for ANDY at Homewise Appliances. He will have your back!