I recently had some discomfort in one of my front teeth and scheduled an appointment with North…read moreTexas Endodontics. From the moment I walked in, the experience stood out. The front desk staff greeted me warmly and professionally, immediately setting a positive tone. I was then brought back for my initial diagnosis by the dental assistant, Denise. She was incredibly thorough, friendly, and took the time to explain what she was doing throughout the process. One thing that really impressed me was how advanced the technology was. The imaging and diagnostic tools they used were clearly state-of-the-art, which made the evaluation process feel very precise and reassuring. At many medical offices, you can feel like just another number, rushed in, rushed out, and treated more like part of an assembly line than a patient. That was absolutely not the case here. Every member of the team was personable and genuinely focused on patient care. I never once felt hurried. Instead, the staff took the time to make sure I understood everything and felt comfortable along the way. After the initial x-rays and testing revealed the issue, Dr. Berto came chairside. His chairside manner was exceptional. He carefully walked me through the images, explained exactly what the tests revealed, and discussed the procedure in a way that was both clear and reassuring. Again, it didn't feel like I was just another patient moving through the system, he took the time to make sure I fully understood what was happening and what to expect. The procedure itself was completed in less than an hour, Dr. Berto kept checking in with me to ensure I was ok, and the entire team continued to be attentive, caring, and professional throughout. Afterward, the post-procedure instructions were explained clearly, and both Denise and Dr. Berto made sure I felt comfortable before leaving. I'll also add something that really surprised me: a day later I have zero pain from the procedure, and more importantly the original tooth pain that brought me in is completely gone. That may just be my personal experience, but it's definitely worth noting. Overall, the combination of high-end technology, exceptional professionalism, and genuinely personable staff made this one of the best dental experiences I've had. I would highly recommend North Texas Endodontics to anyone needing endodontic care.

The most professional experiencr I've have in a dental chair. They executed with razor sharp…read moreprecision. Not that I actually WANTED to be there, but of I ever have to get another root canal, they are my first call.

I do not leave reviews but I feel like I need to to help others out .... This was my experience…read morewith Center of Endodontics in Allen, TX I made the appointment two weeks in advance. I walk into the door time of my appointment ready to show them my insurance card and license they were not interested in seeing that first thing they want is my credit card information for payments unpaid by insurance...... No hello ! How are you! Just We Need Your Credit Card Number ! Why in the world would I give somebody that when I have no idea what they are going to do what they're going to charge I have not even met the doctor yet! Also if you want to talk about patient privacy when you're at the front desk trying to sign in you can look into two of the patient rooms and watch everything that is being done to you while they are laying down on the table and here what they are talking about ...HIPA Small place. They locked me out ! The front door was locked and had to wait for somebody to unlock it so I could leave.

I have used Dr.Gray 2 different times for root canals!!! Her staff and her are amazing welcoming…read moreme as soon as I walked in! She took care of me 10 yrs ago and also today! I highly recommend them!

Great service! I was on time for my appointment and they…read morehelped me right away! They treated my daughter and I very well!

Dr. Reyes has delivered solid, honest work to me over several years. Thank you for being a…read moreresponsible provider.

I had the worst toothache for several days and couldn't sleep--I was absolutely miserable. The team…read moreat TEGI (The Endodontic Group) got me scheduled the same day I called, and Dr. Greer McMichael began my root canal that very day. Dr. McMichael was incredibly kind, gentle, and reassuring. I truly can't put into words how wonderful she is. The entire team I interacted with was just as amazing--professional, caring, and efficient. Let's be honest--getting a root canal can be scary--but they made the entire experience comfortable and easy. I'm so grateful for their kindness and exceptional care! C Davis

Very bad experience here…read more Failure to identify the correct pain source (#3) and performing unnecessary treatment on #4 on Oct 1. Failure to act on the patient's and the general dentist's clear information; Failure to diagnose tooth #3's necrotic pulp on October 1; Delaying necessary treatment, which likely worsened the condition and reduced the chance of saving tooth #3; As of December 1, the clinic informed me that tooth #3 has likely lost the opportunity for successful treatment and may now require extraction instead of root canal therapy. Jan, 2026. the tooth #3 got successful treatment in other clinic.

Can't believe I'm saying this but...Awesome root canal!…read more Dr. Xu and his staff were so attentive and caring that they truly put me at ease during the entire procedure. The experience was completely painless, the office was comfortable, and everything was explained clearly from start to finish. Dr. Xu was gentle, professional, and made what could have been a stressful appointment feel surprisingly easy. I'm so grateful for the excellent care and would highly recommend him to anyone needing endodontic treatment.

Staff was very polite and pleasant, professional, knowledgeable, and the Dentist makes sure you…read moreunderstand what exactly the dental service will be that you are receiving. Definitely am using again!

I'm leaving this review to warn others about the billing and front desk practices at McKinney…read moreEndodontics. The doctor is excellent and provides skilled care -- my tooth was complex, and he even commented it was an "interesting case." That part of the experience was fine. The real problem is with the front desk. I requested a cost estimate before my appointment and had to call four or five times to get it. Only after repeated follow-ups was I finally provided a quote -- and then I was hit with a surprise "outstanding balance" from April that I had never been notified about. I had to insist repeatedly just to get it credited. During my appointment, they performed a 3D X-ray without informing me of the $350 cost beforehand. I only learned of the charge after the X-ray had been completed. Had I known, I would have declined it. This resulted in my paying over $800 instead of the ~$400 I was originally quoted. The front desk staff were dismissive, cold, and unprofessional -- no apology, no explanation, not even a "thank you" or holiday greeting. Their lack of transparency, communication, and basic courtesy completely overshadowed the quality of the dental care. If you value honesty and clear communication about costs, I would strongly recommend seeking another provider. The doctor may be skilled, but the business practices at this location are unacceptable.

Had to have a more extensive root canal and my normal dentist recommended them. They have a…read moreSherman and McKinney offices. I used the Sherman location. The whole process took about an hour. The doctor was kind and gentle. I literally didn't feel a thing. The doctor explained the entire process to me and what to expect after. The office staff was exceptional. Seemed very caring. Hopefully, I won't need them again but, I would definitely use them again, if I do!

Dr.He preformed a complicated root canal on my daughter that her regular dentist could not do. Dr…read moreHe was highly recommended to us and after our visit we knew why. The extra care she took to make my daughter feel relaxed & comfortable was much more than we expected. The procedure was fast with very minimal pain and no issues afterwards. Now we can highly recommend the experienced staff & expertly skilled doctors at Associates & PIE. If you go here, you know you are not taking any chances..... your going to get the BEST care possiable.

I really want to give them 5* as the root canal treatment was so easy as to be about the same as…read moreany normal dentist appt. They made getting a root canal seem to be no big deal. My only hesitation is that I had to get it done twice as the first time didn't fix the pain. I'm not sure if there was anything missed or if these things just happen but I've now had to pay twice for the same procedure which isn't cheap. The staff and Dr are great though and again the procedure itself was about as pleasant as it could get so I guess take my review with a grain of salt. Maybe I was just unlucky.

After being patients of Lone Star Family Dental for many years, this experience was extremely…read moredisappointing. This practice used to feel like a caring family office, but unfortunately that no longer seems to be the case. Yesterday we encountered dangerous weather and road conditions in our area and called the office to explain the situation. Rather than showing any understanding or concern for safety, the focus immediately became enforcing cancellation fees of $200 for me and my daugher and defending office policy besides insulting me the we had missed/cancelled appoinments over the many years as patients. What was most upsetting was not the fee itself, but the complete lack of empathy and professionalism in how the situation was handled afterward. Their response stated that hazardous driving conditions were our responsibility to "plan accordingly" for, despite the fact that weather conditions can vary greatly by area and can change quickly. We had flash flood warnings and over 4 inches of rain withing a short period of time in Whitesboro yesterday. I was merely calling 90 minutes ahead to inform them of our weather and road conditions and the possibility of running late. In their response to my email later they seem to lay every blame on me. Utterly unprofessional. After more than a decade of loyalty, countless kept appointments, and trusting this office with our family's dental care, it was disheartening to feel reduced to nothing more than a scheduling slot and lost revenue. Policies are understandable. Compassion and common sense should matter when you call youself a family friendly practice. Based on this experience, I can no longer recommend this office to others looking for a patient-centered dental practice.

Everyone in the office is great. They are friendly, helpful and supportive. Both Doctors are…read moreamazing. Doctor McElvain is great, he takes time to explain things in a way I understand. I've seen Doctor McDaniel one and he was great also. Everyone takes time to talk with you it's not like a production line like other dental practices. I highly recommend Lone Star Family Dental!