Ken and Mark are great! I needed to set up something tricky with my Sonos. They gave me a really great price and I schedulued the appointment. They really know their stuff. They were finished in no time and now I have exactly what I want set up through my Sonos. Plus, they are really nice and they love dogs! I'm going to use them for everything in the future. Call them without hesitation! read more

Ken and Mark are the best! These guys are very knowledgeable, honest and professional. They helped me completely upgrade my home theater system and were a joy to work with. I would highly recommend them to anyone. Sam Friedman read more

Ken and Mark, Wow, AMAZING! If you have any tv, sound, visual, entertainment... any and all media needs, don't look any further, just call Vivid Visual's. These guys are awesome. They listen to what you want to do and work so hard to help create a perfect plan to get you exactly what you're looking for. From tv mounting, to sound, to security/video cameras, to lighting and more, they have really brought our house to life and made our home so much more special because of it. They do things that no one can and they do it all so well. They stay current with technology and know so much about all products. They are human encyclopedias for everything media!! And their skills of making tvs, lights, speakers look so great is just top notch. We will use them again and again and literally have the coolest house in the neighborhood because of Ken and Mark. So much love for what they do and what they've done for us. Besides being so talented, Ken and Mark are amazing. They are so respectful, kind, and we have a lot of fun working with them. Our whole family has nothing but mad love for them and we are truly happy to have become friends through the process. Basically... if you want the best in the biz, call Vivid Visual's & Sound!!! Highly recommend read more

Mark and Ken are amazing. I'd hired someone who was cheap and said all the right stuff on the phone but made a mess of the job. These guys are smart, conscientious, and thorough. Some issues arose that weren't covered in the quote and they worked several hours over but only charged me for one. At every stage they laid out all the options with all the pro's and cons. For the service they provide their prices are really reasonable. Having felt jerked around by other salesmen and install guys, it was a relief and a pleasure to work with Vivid. Anytime you have a question or need support they are available even after the job is finished. I would use them again in a second. read more

Vivid Visuals & Sound helped me with a dream project. They gave me a home cinema. :) I gave them my budget, they gave me options and worked with me on the ones I wanted to make sure we came in below my budget. They walked me through everything making sure I knew what was what. Then they seemingly waved a magic wand and one of my living rooms was transformed into a 3D home cinema. No wires showing, all internet connected, everything sleek, tidy and just gorgeous. The place even has its own Facebook page now because it has become so popular. :) I would trust these fellas with any job. They were kind, considerate, professional and funny. read more

Mark and Ken were a pleasure to work with. They installed and configured 3 TV's for us, including a gigantic 80 inch screen for our main conference room. Their attention to detail was just superb. They were both extremely patient to deal with and they clearly take pride in getting the job done right. They were very professional. Highly recommended! read more

These guys are really great!! Friendly, responsive, extremely knowledgeable and really just sweet fun guys!! They have mounted our TV's in past home and our current home. We live a century-old home with lap & mortar walls and they very fragile. They totally understood and took special care with installation. It's very difficult to find a company who is both reliable and knowledgeable with the technology & equipment. Would not go to anyone else now. read more

Yelp did not fail me! Ken & Mark were awesome to work with from the quote process through the completion of work. Very responsive, quick to schedule an appointment and did high quality, clean work. I had them clean up a wire mess on a tricky stone fireplace set up, install a sound bar, mount a TV and they will be relocating a bunch of wireless contraptions to a closet for me. They did all of this right before Xmas, when things are insane with everyone buying new TVs etc. I would highly recommend them and they will do all future AV work in this house or our next. read more

You CAN'T go wrong with Ken and Mark! I meant to do this write-up when they were here over a year ago but time slipped away. But if memory serves correct, they came to our condo and inspected an already-installed-by-previous-owner-5.1-surround-system whereby we needed to purchase the proper equipment to utilize it fully. They provided us with a range of options and gave us their recommendations for our specific set-up. We went with their suggestions and, now over a year later, everything still works and sounds spectacular! They were professional yet friendly and casual, which i prefer. They tolerated our questions with patience, good humor and insight. And above and beyond all of their wonderful technical expertise in the field of electronics, they were solid, dependable, good-natured fellas! Don't waste your time fielding other half-ass operations, go with these PROS! read more

Professional, well priced, and they do an outstanding job! Referred them to a friend, who also were VERY happy with Vivid Visuals and Sounds! If you need to get it done, call Vivid Visuals and Sounds! read more

At the time of this review, Vivid Visuals and Sound has 14 reviews and they're all 5 stars. That tells you about all you need to know, especially in a service-type industry where there's almost always some percentage of crazy people who just like to complain. Anyway, the point is that Ken and Mark are great - both in competency and customer service. If you live in their territory, you'd be crazy to look elsewhere. I initially requested their services to mount a 55" tv and soundbar. They did such a great job and were so pleasant to work with that I asked them to stick around and mount a second TV. Both installations went great; cords perfectly hidden in the wall, power strip cleanly mounted, mess cleaned up, etc. I would have been happy right there but they went the extra mile and stuck around to calibrate the TV's to ensure I was getting the most from my setup. Zero complaints and compliments galore for these guys. read more

Ken and Mark are the absolute best! I met them several years ago while they were installing equipment in my house for a tenant of mine and let me say that was the best thing that ever went down with that guy! He turned out to be a night mere but these guys were more than worth the hassle!! I am a well known interior designer, design producer and on camera expert in the design field and Would NEVER use anyone else. They have even appeared on several of my shows They are very fair and reasonably priced and are not interested in up sell or bait and switch once they give you your options and quote. On a side note, they are more than enjoyable to be around and I have never had a complaint outside of they may make you laugh a whole lot if you have a good sense of humor! You can also count on them not to pull a disappearing act if you have issues after installation and walk the clients through things so they are more than confident once they pack up and leave. read more

created a yelp account specifically for this review. STOP SEARCHING, SCROLL UP TO THEIR NUMBER AND CALL THEM. honestly, i cannot imagine a world where somebody would have any sort of criticism for these guys. if my wife was cool with it, id have them move in to the guest room and just constantly improve and upgrade and recalibrate and whatever to every media based electronic in our house. i would buy new appliances every week until our house looked like a best buy just to give them more projects. speaking of best buy- these guys came in and undid every ridiculous, sloppy and superfluous thing that the geek squad did when initially setting up both our entire home theatre and living room entertainment centers. we have everything from sonos to a 3d projector and STILL had no idea the expansive quality potential we've been blindly sitting on the past few years. and their prices are spot on. these guys are fair. if there's any surprise at all when they bill you, its the surprise of not getting screwed. true story- i almost added fifty bucks when i wrote ken the check today because he absolutely deserved it and completely undercharged me. but then i remembered how cheap i am so i didnt. then i felt guilty so i wrote this review. i always wonder if yelp reviews like this are written by people with some sort of connection to said business. i have none. i found them on yelp just like you did. i wish we knew each other so youd just trust me and call. (like, why are you still reading this?) ....youll be writing one of these soon enough. read more

Mark and Ken were awesome! We found them through Yelp and they didn't disappoint. They were 5 star across the board. They were responsive to our needs, their knowledge and work were excellent and their rates very reasonable. Great job! read more

I would highly recommend Vivid Visuals & Sound to anyone I know in need of their excellent services. They are professional, knowledgeable, fast, reliable, and friendly. Thanks for the great job! read more

Great job. Really went above and beyond by providing hardware that was missing in my mounting bracket. Very nice. Great installation. And, they cleaned up after themselves. Would definitely call them again. read more

I would give them 10 starts if I could!! Ken and Mark are genuine pros!!! And we should know. My husband and I have suffered through one inadequate stereo installation after another. Our entertainment system has never really worked properly. Our speakers were not correctly balanced, our movies wouldn't download, everyone kept blaming our equipment, tell us that we needed newer and more expensive receivers. It was NONE of that. The only thing wrong was that they weren't being installed properly. Now we get gorgeous sound and our movie download in a flash. Our High Def is even working!! Mark told me last time he was here that you can't let your queue fill with recordings because, when it gets too full, the files become compressed to store them and you lose a lot of quality. I never knew that!! I wouldn't look any further. You can hire Mark and Ken with 100% confidence. They are also fast and efficient and such a pleasure to have around :-) read more

Ken and Mark are Just Amazing!!! Best Installers For AV In The Westside Period!!. They work with any Budget. They are Prompt and Precise and Will Do The Best Work Possible for The Buck. I am Super Excited about The New Home Theatre I got. Lucky To have Found them. I would Highly recommend them To anyone. Do Not anything without consulting with them first. Way To Go Ken and Mark. Very Nice Job Done!!!!! read more

I just moved into a new house and Mark from Vivid Visuals came out to install my home theater system. Mark and his crew did a fantastic job! The placement of the TV and speakers worked out perfectly and the in-wall cable installations look seamless. The next time I have any home theater upgrades or installations, this will be the first company I call. read more

Ken and Mark far exceeded my expectations for installing my TV on my wall. I live in an old building and the chances for the wall to crack were pretty high. Also, my flat screen is quite old and weighs a ton! I have had my TV on my wall for almost a year and haven't had one issue. The install was perfect--no cracks, they centered the TV perfectly on my wall, they were fast and not one cord is visible. I will definitely be using them again once I upgrade to a newer TV and have also referred several friends to Vivid Visuals. read more

They were the best! Made our event look great. They were prompt, easy to deal with to book, asked all the right questions so we got what we needed, and delivered as promised a great screen for our event. I will use them for sure for all our gigs. read more

An amazing group. There are so many places to choose when having your TV mounted. We needed ours done fast. They were able to meet our scheduling requirements -- even on Super Bowl weekend! They did an amazing job, even hanging our speakers and routing our cords. Great pricing too! I 5-star recommend Vivid Visuals and Sound! read more