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    MIR Audio Video

    4.8 (81 reviews)
    Closed 10:00 am - 12:00 pm
    Updated over 3 months ago

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    Services - MIR Audio Video

    Home theater calibration

    Home system automation

    MIR Audio Video Photos

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    Richard O.

    I was planning on going to Thailand in March of this year, but I decided to buy a tv instead. I bought my last 2 tv's from Amazon, with my most recent tv in 2016. My current tv is the Samsung KS8000 which is a 65 inch. I was thinking getting an OLED this time but Amazon has the Sony A95L the 77 inch version at $200 above retail price. Best Buy is currently sold out of the Sony A95L. I called MIR Audio, and they said they had the Sony A95L, the 77 inch version, available, plus they're willing to take my old tv at no added cost. Best Buy and Amazon would've forced me to pay a recycler to take in my old TV. Plus the sound systems MIR Audio has are remarkable. I only use my tv for college football/NFL games and my Playstation. I don't really watch tv shows, occassionally I watch movies, but I'll use my new TV for videogames and watching football. This year, I will go to Las Vegas for vacation, because it's way cheaper than going to Thailand.

    In ceiling speakers and SI projector screen
    Dimitry I.

    I don't write reviews. This is beyond an exception... for an exceptional group of people who own and run Mir Audio. Let me share the following: What you watch, see, hear, how you communicate and engage with people inside and outside your home, your sanctuary, is very personal; AV is beyond personal to me. So I took the sourcing/hiring of the AV group for my home build on myself. As I wanted to get close to this part of the build, educate myself and make sure it was done right. I received bids from 6 companies. The pricing and equipment recommendations were all over the place. I picked MIR because: - they listened to my needs/use cases - gave me a bid that made sense - reviewed their bids line by line with me to confirm if their recommendations met my needs and were flexible for the future - have a great store front that I could visit - price was incredibly fair Our home needs were not simple. The team did everything you can think of for a home; IP outdoor cameras, secure network, APs, tv installs, projector/screen installs, whole home indoor/outdoor audio, concealed lifts and overhead light programming. They split, routed, remoted, IPed and voice activated everything. So post install, how did they do? The guys are real and know their stuff, this industry is ever changing and they found solution to everything we ran up against in record time. I brought in and or added a number of additional requests that ran well past the number of days budgeted. I eventually called Roy to ask him to please charging me for some of the extra time as they never requested a single change order. Scheduling was on point, if I needed them they were able to make the time on phones, emails or home visits. So summing up Mir Audio's service: they figure things out, they didn't up charge me at every turn, they listened, communicated and showed up... I really couldn't have hit the bullseye any more dead on with finding and hiring these guys!! At the end of the day, for YOU to have the best experience in which ever trade/service you hire, you have to know who you are. If budget is important (it is to me), educate your self, so that when problems arise you don't automatically shout and point fingers at problems. Know how to work smart with a good team and get the results you need. If your rich (why are you even reading this?!?), then just keep smiling, someone is already taking your monies and doing you right (you hope, I mean your rich not educated on AV)!!

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    6 years ago

    Very Knowledgeable staff with great customer service. Great competitive pricing with free delivery!! I buy all my gear there!

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    Page 1 of 3

    Ask the Community - MIR Audio Video

    Review Highlights - MIR Audio Video

    Roy at Mir is my main dude for all that long list of home tech stuff I needed help with when I bought a house.

    Mentioned in 39 reviews

    Read more highlights

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    Circuit Genius Network Audio Video

    Circuit Genius Network Audio Video

    4.9
    (179 reviews)

    Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

    UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

    Magnolia Design Center

    Magnolia Design Center

    2.7
    (25 reviews)

    Please do not confuse them with a high-end audio shop. I did and regret it. Paid in full in…read moreJanuary for a very nice (McIntosh, Pro-ject) system. Advisor seemed knowledgeable enough, but after paying in full (over $16,000) they couldn't get it to work properly for almost seven months (yes, not days, not weeks, but months). First was a faulty balanced cable, that they promised monthly was on its way but never arrived. When it did, the techs they sent in August had no clue how to balance/set the very system Magnolia had sold me (and charged $1,500 to install). By then the original advisor had left and the new one promised to put me in touch with Pro-Ject's techs. He didn't and I had to track them down myself. Really? And no offer of a discount, credit, even apology. I asked at one point three months in for a refund of the cable while they found another and they refused. In short, once they have your money they forget who you are. No customer service AT ALL. Ending on a nice note, now that I have figured it out on my own, it's sounds AMAZING. But I'll never go to - or recommend - Magnolia for a high-end product ever again.

    DO NOT BUY FROM HERE! They sold me a dysfunctional open box TV after assuring me that everything…read morewas working right, and then refused to pick it up (85" tv) unless i bought another one from them. Well I bought a new, lesser priced tv and now they're refusing to refund me despite repeated calls and texts. Brian messinger and his manager are thieves. Better off going to another Magnolia location.

    Definition Audio Video

    Definition Audio Video

    5.0
    (12 reviews)
    $$$$

    Protect Victor at all costs. This guy *offered to come out to my house* to do a routine checkup on…read moremy turntable. He diligently checked everything, found it to be in perfectly fine working order that didn't require service, and didn't even charge me for his time. Super nice, non-judgmental gentleman -- unbelievably rare in the generally weird, snooty world of hi-fi audio. PS When I'm ready to make a component purchase, I'm going to Definition based solely on my interaction with this guy. This is why customer service matters!

    Great customer service at a very fair prices. I inherited a Control4 system from the previous…read moreowner of my place. I hated that system. Not just because it is archaic but more importantly, every little thing I need fix (tune) required me to call my dealer who charges an arm and a leg. One day, all my speakers died, so I called my dealer, and they wanted my first born. So I decided to venture out and I found Definition AV. 1st, their service call price is very reasonable. They diagnosed the problem (the Amp died) surgically, but what's great about them is that they asked a lot of questions to truly understand my use cases. They recommended me to switch half of my system to SONOs and leave my living room TV's 5.1 audio system alone since it was still working. My previous dealer would had never recommended that because SONOs is more DIY and they would not be able to charge as much service money. Before they left, they even tuned up my 5.1 system just because they found some misconfigurations on they way. It sounded WAY better. I got the quote, the price is very reasonable and they came out quickly and upgraded my system. Now, my system works way better and I can use my voice control (my main method of controlling everything else in the house) to activate any speakers or speaker groups. I'll be a returning customer!

    MIR Audio Video - hometheatreinstallation - Updated June 2026

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