My daughter found her gorgeous dress here but what we all loved were the sleeves!…read moreMy two complaints however are1) are that there is no one there who can really advise about how a dress should fit and what to look for when there are alterations. No alterations are done at the store so you have to pick up your dress and cart it around to find a seamstress. Also when I went to order the sleeves I had to pay twice as much for them because they're coming from New Zealand. Thanks to Selene in the East Village she was able to alter the dress for my princess! She looked AMAZING

Jordan was my stylist and she was so sweet and helpful throughout the entire appointment. I had…read morebeen feeling discouraged and stressed from the whole wedding dress search process, as it had been difficult to find a dress I truly felt good and comfortable in. Jordan took the time to genuinely listen. She first asked about my journey so far and what I was hoping to get out of the appointment. I shared some general thoughts on what I'd liked from previous tries, and she did a wonderful job pulling a variety of styles that aligned with my preferences. It was clear she kept everything I said in mind with each dress she brought out. She also made a thoughtful effort to stay close to my budget. I came in with low expectations, knowing many of the dresses I had seen online were priced higher than what I was hoping to spend. But I could tell she was doing her best to be mindful of both my financial and stylistic needs. There were a few moments between rounds of fittings where my friends and I were waiting and I felt like the momentum dipped a bit. At the time I wished things moved along more smoothly, but in hindsight a little rest between rounds wasn't so bad. I still got to try on nine different dresses during the appointment, and thanks to Jordan, I found the one!

I got to go to Kleinfeld yesterday and it was such an amazing experience. Growing up, I was a huge…read moreSay Yes to the Dress fan and I happened to be in NYC for a work trip so this seemed like the perfect time to go and see if I could find my dress. My consultant was Debra and right off the back, she was lovely! She had such a great sense of humor and allowed me to be open and honest and what I was looking for. We stayed within my budget (yay!) and she was so patient and helpful. I did end up finding my dress, which I didn't expect to because the dress that I ended up buying was VERY different than what I came in wanting (sounds like an episode of the show, am I right?) but it was the perfect dress for me. Debra was legit! The staff was so lovely and kind. It was a perfect day.

I'm giving Kleinfeld 5 stars because they do have an incredible selection of dresses, and it is…read moredefinitely a memorable place to shop. There is a huge variety of styles, designers, and options, which is great if you want to try on a wide range of dresses in one appointment. That said, the overall experience felt much less personal than some of the other bridal salons I visited in New York City. It felt a bit like a factory of brides, with a giant room where many brides are trying on dresses at the same time. The mirrors were also surprisingly small and free-standing, and I felt very close up to them, which made it hard to really see myself clearly in the dresses. I also would have liked to step off the podium more to see how the dresses looked naturally, but my stylist seemed to prefer that I stay on it (and of course dresses tend to look better when you're elevated on a podium). The selection is definitely a major strength, and I understand why Kleinfeld is so well known. However, there are other bridal salons in New York City that feel much more personalized, spacious, non-judgmental, and relaxed. I also noticed that some of the stylists standing around elsewhere came across as judgmental, which took away from the overall atmosphere a bit. Overall, I'm still giving 5 stars because of the dress variety and the iconic experience, but I would say brides should go in knowing that it may feel less intimate and personalized than other boutiques in the city. I went on a weekday to avoid paying for the experience. I'd recommend others do the same, as I don't think the fee is worth it. My stylist also was the least knowledgable about dresses compared to other salons.

Wedding Atelier - New York City…read more Wedding Atelier completely ruined my dress during alterations. The cups that were sewn in were two sizes too small, causing my bust to bulge out of the dress. The underwire cut into my chest, pushing one breast to the right and the other upward. With every fitting, the situation got worse rather than better -- leaving me in tears with my wedding only a week away. I ultimately had to take the dress to another seamstress just to salvage it. To make matters worse, after three fittings, they had not even completed a hem. Wedding Atelier charged $1,300 for alterations -- payment required at the time of purchase -- and refused to refund a single dollar despite the damage they caused. The owner, Carrie, was completely unsympathetic and unwilling to take any accountability for what happened. She is unethical,. If you want to protect yourself from unnecessary heartache and stress in the lead-up to your wedding day, I strongly urge you to take your business elsewhere.

I'm disappointed in my experience here…read more First the dressing rooms are tiny and I was literally handed big dresses to then get into myself... like me and the stylist in a tiny cramped room and me trying to out on a ball gown by myself with no help? So random. They also didn't let me look around at first. They pulled dresses I didn't like and didn't offer to let me do that until after 15-20 minutes. And mind you it's $75 for an appointment.

I had a wonderful experience at The White Gown - highly recommend!! This was my second appointment…read moreshopping for dresses, and I came with my mom and sister. We worked with Harlow, who was seriously the best!!! We started by talking through what I had already tried on, what I was looking for, my budget, etc. Harlow then pulled wedding dresses that aligned perfectly with everything I had shared. They were soo helpful, warm, and welcoming, and made us all laugh (which really helps make what can sometimes feel like an overwhelming experience so much more enjoyable). The dresses at The White Gown are also beautiful, and the dressing rooms are lovely and spacious. Additionally, the appointment fee is much lower than at many other stores, which is a huge plus. All in all, I had a great experience at The White Gown and would definitely recommend working with Harlow!

I had my first dress appointment here, and the experience helped me narrow down my preferences…read more Echo was great. She was nice, helpful, and picked some nice dresses close to or within my budget. There's a pedestal so you don't have to bring shoes. They have clamps that give a pretty good idea of the dress on you even if it's a much larger size. Our room was well-lit by natural sunlight. I wish they had more petite sizes. It'd also be helpful if their website had more filters and information on the product pages. Booking was easy. I booked a few months ahead. I chose the $25 regular appointment. Echo gave me her number in case I had questions after.

I purchased my dress from the Amsale website but interacted with an Amsale employee located at the…read moreNYC branch. I originally bought a dress from Revolve, tried it on, and it just wasn't right. I needed the dress for an event coming up very soon so I kept scouring the internet hoping to find something better. I ended up finding the most beautiful copper dress on Amsale's website with overnight shipping to just barely get to me in time. The employee at the NYC branch made sure the dress was processed quickly and was very helpful. I received the dress the day before the event and it is a truly stunning dress for a great price and fit like a glove. I purchased the correct size based on the fit check tool which was spot on. It doesn't just give you what will fit - it tells you based on if you want a snug or looser fit based on your own body measurments. Great experience overall!

TERRIBLE, only received one of two $895 dresses ordered online and they will NOT respond to my…read morecommunications. Think twice before ordering online from them!

This was hands down the best wedding dress appointment I've been to, and it was all because of…read moreKate. She was the kindest, most patient person and made the entire experience feel so special. She took the time to walk me through every section of dresses, offering thoughtful recommendations while also giving me the space to browse on my own. I never once felt rushed while trying on dresses, and after the appointment she sent me the most amazing photos of me in every single one. Thanks to Kate, I found multiple dresses that I absolutely love. My biggest problem now is deciding which one to choose! I truly can't recommend asking for Kate enough.

Honestly the best service was provided by the owner I'm so grateful she stepped in and had an idea…read moreof what I would like. I probably tried on 4 dresses that were ok but the one and only dress she brought out for me ended up being my dress for the big day. She gave me a good price for the dress as well:)

Had a great experience buying my wedding dress here! Xandra was kind and knowledgeable about all…read morethe dresses. I went shopping by myself and felt extremely welcomed and comfortable at their store. Would recommend to my friends!

The team at Sarah Seven is simply amazing. From start to finish, everyone was so sweet, kind, and…read moregenuinely excited to be a part of my dress journey. I had always loved Sarah Seven designs, and when it came time to choose the dress, they understood me perfectly. I was able to customize a top from one design with the bottom of another, and they made the whole process feel effortless and fun. I anxiously waited for my dress to arrive--and let me tell you, it was worth every second. It fit like a dream and felt so me. And we have to give a moment for the veil. When I first tried it on, it was jaw-dropping--but somehow, it looked even more magical on my wedding day. Every detail came together beautifully, and I'm beyond grateful to the Sarah Seven team for helping bring my vision to life.

I had THE BEST time shopping at Jaxon James with Lauren, I seriously can't speak highly enough of…read morethe shop, their gowns, and her as my stylist. From the moment I walked in I felt like I could just be myself and have fun with the experience...my mom, aunt, and I had a blast. The shop itself is a really cool space, very open with lots of windows and natural light, and I appreciated the champagne and water that was offered (and the insanely comfy robe in the fitting room for when she ran back out to grab more gowns!). The gown selection is one of the best I saw during my shopping experiences, they have gorgeous designers and a wide range, every style you could ask for and a great variety of price points in the luxury gown space. As far as the gown selection and try-on experience itself, it was all around amazing. Lauren was the absolute sweetest, I instantly felt like she was my best friend. She was so knowledgeable and gave me some great advice and things to think about while we were trying things on. She also was 10/10 at selecting and suggesting gowns based on what I had sent in and told her I was liking. I appreciated that I was able to browse around before my appointment and then again with Lauren at the start of my appointment time, showing her gowns I liked and wanted to try and also seeing what she suggested. Some shops just want to pull for you and stick to what they've selected so I really appreciated that this experience was not that, I was able to know I had an expert there for suggestions and to guide me, but also knew I was in the driver's seat and could pick out the ones I liked for myself as well. I was never rushed or discouraged from trying anything on, Lauren would just warn me on pricing if I pulled something over budget so I could decide if I wanted to continue with trying it on. I ended up finding what became my second top dress here, it was a super difficult decision between my top two. They were wonderful and let me book another appointment to come back in before leaving the city to try it on again, which was so helpful to go back and look at the gown knowing I had it narrowed down to 2. They even let me know they'd get me in for a say yes appointment the next day before leaving if I ended up choosing that one, just to have that experience instead of having to order over the phone with the measurements we had taken. There was no pressure at all, nobody interjecting overly strong opinions about the dress to sway me, they just gave me the space to spend time in it and evaluate and give thoughts when I asked, and everyone there was so kind and supportive. They even asked to see photos of my dress when I told them unfortunately another one had won out. I felt loved, supported, and lifted up throughout my entire experience and honestly am slightly heartbroken I didn't end up getting my dress here because it was just such an amazing time. I would put Jaxon James at the top of any list for NYC bridal shopping, I seriously can't say enough good things about my time there and with Lauren!

I had a really great experience at Jaxson James Bridal. Before my appointment, the team reached out…read moreto let me know their air conditioning was unexpectedly out and even offered to reschedule if I preferred. I really appreciated the proactive communication. Thankfully, it was fixed just in time for my appointment and everything was comfortable when I arrived. The boutique itself is beautiful and the entire team made me feel welcomed and supported throughout the appointment. The custom congratulations sign added a special touch. My stylist Laure listened to what I was looking for, pulled dresses that fit my vision and never made me feel rushed or pressured. She even pulled a wild card for me which I thought was fun. The experience felt very personal and special. The only downside was that a few of the sample dresses on the racks were in bad condition. Slightly dirty from so many try ons and another had a slight body odor smell, which took away from the experience a little. I understand sample gowns get tried on frequently, but it was something I noticed. Overall, it was still a wonderful bridal shopping experience and the exceptional customer service. I would absolutely recommend Jaxson James to any bride looking for a thoughtful, personalized dress shopping experience.

Not the best selection of dresses, many a bit outdated. Didn't see any current popular bridal…read moredesigners or perhaps just didn't pick them out from the 6 or 7 dresses I selected to try on or the few racks I browsed. The fitting "area" didn't have a mirror so note it's more challenging to closely inspect the dress on your own. Definitely overpriced for very limited selection, which lacked variety. Was surprised that samples were often only priced maybe $500 off the "original price" (questionable if the listed original prices were even accurate, seems inflated, so hardly any cost savings). Many of the dresses were barely more than 20% off, most lower. They do have a small selection (1 rack) of plus sized dresses, although I didn't look through them but something to consider if you fall into that size range. Most of the dress sizes in bridal sizes 8-12, which had several racks. Hastily purchased a gown that I do regret. Note their policy of final sale, no exchanges. They do not take walk ins, but I called day of and received a same day appointment. I guess if you're desperate for a last minute dress with not many options, this places fills a role as you may find something to settle on. Apparently they have independent tailors they work with in store who they claim can quickly do last minute alterations as well but I cannot speak to the quality of said work and I see reviews questioning the quality. I also noticed they handle sales tax in an unusual way, which others may want to be aware of. Wouldn't say this is worth including in your journey to finding a gown in NYC unless you've run out of options.

Ivan is absolutely phenomenal- I can't recommend him and his beautiful…read more dresses more. I was visiting from DC for work and within one hour he helped me find the perfect dress to suit my figure. It was such a great experience that I've come back for all of the alterations and have recommended him far and wide. Book an appointment and you will not be disappointed! He made me feel like a beautiful and happy bride from the first meeting.

Had to edit and update after seeing other reviews: Pronovias was absolutely wonderful! The dress…read morewas everything I could have hoped for and the alterations were perfect! Mulberra did an amazing job on the dress! There is a backup on dress orders from Covid brides so recommend ordering your dress a year in advance. My wedding is July 23 and they made a note on my file from day 1 to make sure it was ready in time. There is new management, and the process went without a hitch. She was so helpful and made sure everything was perfect. Could not recommend this wedding store more!

If I could give zero stars, I would. The only good part of my experience with Pronovias was…read moreselecting the dress. Their selection is beautiful - no doubt about that. But everything after purchasing was a complete and utter nightmare. I was told I'd need two alterations. I ended up with four, not because I changed anything, but because they literally forgot to complete the previous alterations - twice. That's not just careless, it's inexcusable. Their scheduling was a disaster. Appointments were constantly rescheduled due to "conflicts" or the seamstress being unavailable. I don't know how they run a bridal business like this - no organization, no accountability. It gets worse. I flew in from California to pick up my dress two days before my wedding, only to be kept waiting THREE HOURS because - surprise - they hadn't finished the alterations they were supposed to complete over a month prior. When I finally tried it on, the dress was sewn improperly, bunching awkwardly at the side, and there were threads sticking out everywhere. They always claim they do a "final check" to ensure perfection. That's a lie. They had to make more corrections on the spot, so I ended up waiting another three hours. So much for a quick pickup before my wedding - it was a day wasted in pure stress. And as if that weren't enough... on the day of my wedding, they couldn't even zip up my dress. Turns out the seamstress had sewn thread into the zipper, so it kept catching and getting stuck. I was minutes from a breakdown when, luckily, my hairstylist - not someone from Pronovias - came to the rescue. She knew just enough sewing to cut the thread so I could actually wear my gown. She was an angel. Unlike this hellish store. Severely unprofessional. If you value your time, sanity, and wedding day peace of mind, stay far away from Pronovias. Beautiful dresses aren't worth the chaos they create.