My initial review was terrible, but after getting past their first line of defense, a woman named…read moreJakira helped me and she could not have been more professional or helpful. It was nice to speak to someone who was not reading off of a script and also fixed the problem. Even if she didn't fix the problem, her professionalism was top-notch. But come onADT, that first line of calls is horrific. Well done, Jakira.

DO NOT SIGN an ADT CONTRACT!!! It's a trap…read more It was a frustrating experience to be a ADT customer for a number of reasons: - Countless false alarms at night when the system is not even armed due to low batteries or some mysterious environmental triggers and ADT has never provided any solution to prevent this. Good luck going to work and being productive after a night like that! - Numerous fraudulent charges, which got resolved upon escalation but you have to catch the fraud and then waste your time on the phone trying to dispute. BUT THE REAL NIGHTMARE BEGAN WHEN I TRIED TO CANCEL THE SERVICE. There are no cancelation instruction if you didn't purchase the service online. ADT agents give conflicting and misleading information or outright refuse to help or just ignore you and stop responding. ADT account management team that handles cancelations is unreachable. Upon receiving my written notice of cancelation by mail, ADT refused to process it by imposing additional (and virtually impossible) condition never stated in the contract. For instance, ADT refused to process my written cancelation notice unless I call 800-238-2727, etx 6 EXACTLY 30 days before my contract expires. Guess what, I have already spent numerous hours calling that number before seeking help with the cancelation process and I have never, not never!, been able to reach a human. What this means is that even if you comply with the contract and submit your written notification on time, ADT will impose extraneous and impossible conditions to make it impossible for you to cancel. Do your research, there is a lot of info on reddit about how this company scams people. I wish I did my research when getting into a contract with this fraudulent company.

This company did great work for our business so I highly recommend them. They explained how to use…read morethe system very well.

From the owner: We would like to keep all of your assets safe and security by providing reliable security system.read more

Incredibly efficient, quick, and high quality work at a great price. Did everything I asked and…read morehelped me with some other tasks I needed to get done. Very nice and polite. My dog loved them. Would absolutely recommend to anyone!

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

Fast under 30 minutes, replacement keyfob for my f150 truck since I lost one of my car keys…read more Friendly customer service at a fair price.

Excellent service and value for price. Technician (Noah) was…read morevery professional and thorough. Highly recommend and will use again.

After buying our first home, my wife and I decided to purchase an alarm system with monitoring…read moreservice to help protect our investment and our children. We had never used a security system before and knew little about how the systems or the service worked. Lew dropped by for a free consultation, surveyed the property, recommended a course of action, and scheduled an installation for the following week. Lew dealt patiently with us for we misplaced the key to the house on the installation day, and he happily fit us into his schedule the next day. Installation was quick, clean and informative: he explained components and features, offered different options, and uninstalled and disposed of random components of earlier systems spread throughout the house. And most importantly, at nine o'clock one night, when I called him after clumsily and accidentally fouling up the master code and a clutch of other settings too due to my inexperience with the system, he picked right up and walked me through the process of sorting out the whole mess, and taught me how to avoid making that mistake again. His generous customer service took a huge weight off my shoulders, and we couldn't have been more pleased. One other thing: Like T-Mobile, Atlanta Home Alarm offers their services without contracts. Everything is month to month--and their rates seem much cheaper than bigger companies'.

How do you find a reliable, affordable home alarm provider when you are new to Atlanta and know…read morehardly anyone? I got lucky with my online search and called Atlanta Home Alarm Systems to check out the system installed in the home we just bought. The existing system was stickered by one of the 3-letter acronym outfits and I knew from trying to deal with them when my I moved my parents to an assisted living center I wanted nothing to do with them. Atlanta Home Alarm Systems came over within 24 hours, converted the system to their monitoring service and I couldn't be more pleased with their service, reliability and value. AND they offer pay as you go, monthly payments, no contract! I still can't believe it. Since then their very capable techs have replaced sensors when they went kafitz!, moved all the sensors when we had our windows replaced, relocated the cellular service connection to the attic when the under stairs wiring closet couldn't keep a connection... All good. I couldn't be more pleased.

Did a great job hanging three TVs . One over a fireplace and two in bedrooms with cords hidden…read more Very professional and efficient . Would highly recommend and use again . Very good pricing.

I call the number provided and was told that they do not fix bed remotes so why did they send me a…read moremessage confirming their service? Very unhelpful.