We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

As for service property management, Bill Kring and his team has been providing timely and great…read moreservices, from small work to major services from tenant's view. You can depend on the Kring Property Management for your property management needs.

Bill Kring is exceptional at property management. He managed a condo I had in Quincy for years and…read moreevery time there was a problem or an issue, Bill was on it. I wouldn't even know about it until after it was fixed in most cases. He took the headache out of being a Landlord. Then we decided to sell the property and the tenant was being difficult about leaving. We would have lost the sale if not for Kring Property using creative thinking to get the job done. We were able to sell the property and move on. I am grateful we had Kring Property Management on our side and I would recommend them to anyone who rents property but wants to remove the headaches.

I've been a unit owner for about seven years, and I have to say this property management company…read morehas been great to work with. They're always responsive, keep us updated on any maintenance or landscaping work, and the staff is professional and easy to talk to. The trustees and I are really happy with the service they provide, and I'd definitely recommend them to anyone looking for a reliable management team.

I had a very positive experience in renovating and selling a condo managed by Paradigm…read more Adam and his team were highly responsive to many questions throughout the process.

Property managers are always frenemies ... you need them, but you hate them at the same time and…read morethere is always a give and take regarding the fees. Given this backdrop, Niles was a good property manager. To be honest, so much of Niles' serve will depend on who is assigned to your building. We had John T. - who was great to work with and very good at his job. All that said, while I'd recommend Niles there are a couple of things to improve upon: - John's back office support could use improvement. There is high turnover and often times our association found ourselves getting less than adequate back-office support and inconsistent answers. - It seems like their structure is that each property management takes ownership of a particular property - which is fine until the property manager takes a vacation. At that point only "emergency level services" are provided by other property managers who are filling in. While everyone deserves a vacation, if an association is paying for 24/7 coverage Niles should better coordinate support when the primary property manager is away. Again, given the context of dealing with property managers, Niles (and John in particular) do a pretty good job.

Last winter our apartment (under the property management of the Niles Company) experienced…read moresignificant water damage, originated from the neighboring apartment's burst pipe. This is a relatively common accident in Boston area, though was completely mishandled by Niles. Instead of acting promptly to restrict the damage, the property manager, Paul Tallen, paid no attention to urgency of the situation, was verbally abusive, dismissive, and did everything to avoid fixing the problem. In fact, our neighbor (whose apartment suffered the most damage) could not tolerate Paul's abusive attitude and the utter lack of professionalism, and decided to fix his apartment himself, thus never initiating the master insurance claim. In the following several days we called Paul numerous times, asking him to help fixing the urgent problem, with no response. Importantly, we had a newborn in the apartment, and struggling with an incapable and unresponsive property management was the last thing in our minds. In 2 weeks, representatives from Puritan (a flood restoration company) entered our apartment without our authorization (or even our prior knowledge) and initiated the wall drying procedure. Since they started the work with a delay, the water damage spread, requiring significantly more work, including opening the wall. Puritan representatives told us that they were contracted by Niles to completely cover the entire restoration under the master insurance claim. In several days, Puritan left our apartment with a large hole in the wall (during a very cold winter), suggesting us to deal with Niles to complete the restoration. Since no insurance-covered contracts were signed between Niles and Puritan, we had to complete the work ourselves, struggling with the new born in the flood-damaged apartment. Paul Tallen was nowhere to be found. After approx. 2 months, we received a bill for ~$2,000 from the Niles Company for the Puritan's work that we never officially authorized, nor received any job-done reports or bills from Puritan. Paul Tallen informed us that, since the extent of the restoration work on our apartment was below the deductable for master insurance coverage (under which Paul authorized Puritan to do the job), we had to pay for it. Wouldn't it be illegal (perhaps, criminal?) to authorize a vendor to enter an apartment under an assumed coverage contract without the tenants' consent, and then charge the tenants for the vendor's work?! Interestingly, shortly after that incident, Niles doubled the deductable on the master insurance coverage. We initially refused to pay the unauthorized bill, but Niles forced us to do so by refusing to provide the necessary condominium documents when we were selling the apartment. Surely, the Niles Company should not be in the business of property management! However, if they are your property managers, watch out!

My husband and I started working with BPC about a year ago after becoming dissatisfied with the…read morecompany we had worked with for many years. We could not be happier with their professionalism, timely response to issues we have-----and it seems from tenants----and the ease of communication. They allow landlords to use their own repair people which is important to us since the quotes from their contractors are usually very expensive. We highly recommend Boston Property Care.

I've used Boston Property Care for the last 5+ years, and I cannot be happier with their management…read moreof my condo. Contacting and getting their immediate response was one of the most assuring aspects of their services. In screening prospective tenants, fetching handyman out to address urgent/non-urgent repair needs, collecting rents, as well as offering helpful recommendations on property maintenance, I find all on their staff very professional and responsive. As an owner living away from my property, it has brought me peace of mind, and I very much appreciate it. Mark, Chicago

Horrible to work with! They only have three listings currently and they are all rentals. One of the…read moreemployees there, the one we had to work with has worked there five years but has never sold a house. That speaks volumes!

From the owner: Comprehensive property management solutions at an all-inslusive, straightforward and reasonable…read moreprice!

My partner and I have been working with Arborview Realty - Nate, Christian, and Meredith - for…read moreseveral years through the buying and selling of two JP homes now, and I couldn't imagine a better team of people to help guide us through the process. After our most recent purchase of a single family home that Nate skillfully helped us navigate, he then helped us sell our condo. When I say he worked some serious magic, I mean it. Nate was able to help us get our place ready to sell in a three week timeframe, host a weekend of open houses while we were on vacation in FL, and then coordinate the offer that came through three days later. Nate's knowledge, attention to detail, honesty, and wonderful communication style make him a joy to work with. He always handles (what I consider) a very stressful and fast moving process with ease, professionalism, care, and always steered us with our best interest in mind. Working with Nate was a pleasure, and I know that if/when I ever need to move again I'll be reaching out to Nate!

Arborway Realty was fantastic to work with; we found them to be honest and straight forward about…read moreevery aspect of the experience. Their ability to pull together a team (Manager, Painters, Cleaner, Mason, Inspector) got our JP Condo on the market as fast as possible in the Spring of 22; truly incredible efficiency in building prep. Christian's market knowledge was very helpful in evaluating the offers and closing in a rapidly changing market. We chose to work with Nate for the subsequnt purchase of a 2-Family in Roslindale and the experience was equally positive. Nate invested significant time and effort helping us eventually find and then evaluate opportunity in the house we chose. Because the house was a fixer upper with significant work to be done, Christian, a licensed builder, provided incredibly helpful insight into the cost and the nature of the work necessary to bring the house up to date. Since closing, both he and Nate, continue to be very helpful as the renovations get under way. I provide a very high level of service to my clients and I expect that from other professionals. I was not disappointed. If you are ready to brave the Boston RE Market, you won't find a better team to back you.