I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

My guy Junior brought my whip back to life! After having sat for a few years, junior went to work…read moreon it and got it back in running condition and made me fall back in love with it!! Instead of taking the chance make more money with unnecessary fixes, he took the opportunity to educate me on it! Will most definitely be back and recommending CaliCare!

I recently had an absolutely fantastic experience with Cali Mobile Mechanic! I stumbled upon their…read morepage on Instagram, and I'm so glad I did. As soon as I reached out, they got back to me almost instantly, which was a huge relief. They gave me a straightforward quote right away, and it turned out to be much more budget-friendly than what the dealership was offering. Just a few days later, they were at my doorstep, ready to get to work on my car. The whole process was incredibly smooth and quick - they had everything sorted within about an hour, all from the comfort of my own driveway! It was such a convenience not having to worry about dropping off or picking up my car.

Great experience dude is very upfront no bs and he's pretty funny!! got us a new tire and back on…read morethe road in less than 30 mins might of been 15 honestly but way faster than waiting for triple A ! And very reasonable price especially for the area !! If I lived closer he'd for sure be my goto but I live in the valley

great service, communication and energy. Nothing about having a vehicle in need of repair is fun,…read morebut when a business can have those three things it is one that you want to return to and let other know about

Seiko & his team was courteous, professional, and explained everything from my vehicle's issue to…read morepricing clearly to me & helped me out during when I really needed it.

I got fed up with Tesla Service Centers arrogance, lack of attention detail and exorbitant prices…read more So I searched for alternatives and Seiko is an awesome solution. I got Seiko, a diligent and knowledge owner to work on my Model X. And he did an excellent job. Don't settle for Tesla service...level up to Seiko.

I went in for an oil change at 9:15am this morning. Not only did Yo, Alec and the team at Homer's…read moreget me in within the hour, they also found a screw that had stress sheared off from my turbo. Since my car is still under warranty, they advised me to make an appointment with the dealership. Alec wrote everything down for me so I could tell the dealership exactly what they needed to know to get me in and out of there quickly. I'm so appreciative for Homer's Auto and all of their knowledge. I trust them with my car and my life in my car. Thank you for all you do.

If Homer's can't fix it no one can The best mechanic I've…read moreever had! They found the reason why my car would not pass the smog test! They found what Kia dealership couldn't find!!! Sarah who handles all car issues coming in was a huge part of finding this issue! The mechanics are on it all of them! Steve was great with rides back and forth to my house! Homer's is honest and like l said if Homer's can't fix it no one can! Thankyou!!!! I got my wheels back!! Only mechanic I use!!

Our family's Ford Explorer required a water pump replacement…read more I visited several local auto shops to obtain quotes and was shocked, disappointed, and discouraged at the prices I was being quoted for the work my vehicle required ($5,000-$7,500) Shame on me for not reading Yelp reviews before wasting my time visiting other auto shops. I read the many positive reviews for Hye-Tech Auto Repair and decided to visit them. Upon entering, I was greeted by John (owner) with a friendly, "Welcome, how may I help you?" I explained that my Ford Explorer needed a new water pump and a few other items that other auto shops had advised me would require repair or replacement. While John looked up a few items on the computer to provide me with a quote, he introduced me to his son, Harry, who happened to be in the office. Thirty seconds later, John provided a quote that was $3,500-$4,000 less than the other shops. I could not believe it. John explained that he makes his living and succeeds in his business through repeat customers, and he does not believe in gouging customers for every last penny. He also shared that when he retires, his son Harry will take over the business, and he wants to leave Harry with a solid foundation of loyal repeat customers. It was then that I knew I could trust John and his son Harry. John went on to explain that replacing the water pump on a Ford Explorer was a 10-12 hour job, as it was an internal pump requiring numerous engine parts to be removed to reach it. This was the same thing all the other shops advised me. John suggested that I leave my vehicle, and he would perform a full inspection of the engine and contact me before doing anything to it. I agreed and left my vehicle. The following day, I was contacted by John, who advised me that the water pump did indeed need to be replaced, as it was the source of the constant leaks of the water coolant. I left my vehicle in John's shop for three days. During this time, John or his son, Harry, contacted me numerous times to keep me updated on the progress of my vehicle and also to point out that mechanics had discovered two or three very inexpensive items (under $50.00) which they recommended replacing, which I agreed to have done. All in all, I was and am extremely impressed and satisfied with everything about this shop. I spent much less money to have five different issues repaired on my vehicle at Hye-Tech than what I was quoted to replace my water pump alone by every single shop I visited prior to coming to Hye-Tech. John and Harry are very friendly, honest, and trustworthy. They are also very knowledgeable and experienced, and they offer GREAT customer service and communication. This is my new go-to shop for any issues involving our family vehicles. Thank you, Hye-Tech Auto Repair, for a very positive experience.

I opened a Yelp project to try to get my transmission serviced. The dealership wanted to charge me…read more$1300 for this service. Yelp projects are one of the best things I've ever experienced. It's nice to see you can get quotes at the touch of a button on your phone. This morning, I had time off, so I headed in to get my service done. I did not have an appointment and that did not seem to matter. I arrived first thing in the morning at 8 AM and ask if the service could be done. Harry was an exceptional young man, he took me in with no problems, no questions. He said they could do it this morning. I told him I would have to wait. He had no problem with that either. Prior to bring in the car in this morning, as I said, I used a yelp project and had several people reach out and give me quotes. After looking at all the yelp reviews I decided to give this place a try. I am super happy that I did. This place is a hidden gem, excellence, service, quality, and value for what you receive. There are not very many shops where you could feel comfortable and put your trust in them. As I spent time in the lobby, I was able to see customer service on the phone and customer service entering the facility. Every customer that walked in, seem satisfied and was treated with dignity and respect. I highly recommend this place if you have any automotive questions whatsoever.

Chant gives right guidance as regards to your repairs and has transparency to his businessread more

First time going to Myrtle Auto Service. The owner, Chant, is a friendly, professional, charming…read moreman who runs a top notch auto repair shop. His prices are fair and the time it took to repair my car was very reasonable. I would HIGHLY recommend you go to get your car repaired at Myrtle Auto Service. You won't be disappointed!

I had an excellent experience at RPM Garage. I brought my 2022 Lexus GX460 in after noticing rear…read moresway and clunking following a recent suspension lift. Daniel took the time to thoroughly inspect the vehicle and clearly explained what they found -- loose rear suspension hardware and a missing trailing arm nut that could have turned into a serious safety issue. What I appreciated most was Daniel's professionalism. He walked me through everything step by step, showed me exactly what was going on, and answered all my questions in detail. He was calm, knowledgeable, and transparent. He also stayed completely professional and never made negative comments about the original installer -- he simply focused on fixing the issue and making sure my vehicle was safe. They properly re-torqued and secured all the suspension components and performed a full alignment to ensure everything was dialed in. The truck now drives perfectly -- stable, smooth, no more clunking or sway. On top of that, their pricing was very fair and reasonable, especially considering the safety issue they corrected. It's hard to find a shop that combines honesty, skill, and fair pricing like this. If you have a lifted Toyota or Lexus and want knowledgeable, unbiased service done right, I highly recommend RPM Garage. Daniel and the team truly care about safety and quality. Thank you again! -- Paul

I have been coming to RPM since they opened up their first shop in Irwindale, then followed them to…read moretheir other shop in Monrovia, and now they've opened up their newest location in Monrovia. I haven't been back in a while as I moved out of the area, but with my car having continuous issues, and our current local mechanic not being able to fix it, we decided to head back to RPM to see what they could do. RPM was able to diagnose and repair the problem and now my car runs with no funny noises!. Thanks Steven and team!

Booked my appointment with RPM and the were Super professional and kind. Will recommend to everyone…read moreand the value outstanding.

RPM kept me informed every step of the way during a stressful and big repair job. They provided…read moredocumentation i need to support following up with my vehicle care. Steven and David were great, this shop communicates and keeps the customer informed and actually shows you what's wrong, what's getting fixed and the costs.

Robert and his team at Arcadia Service Center are the absolute best. Robert is always incredibly…read morehelpful, accommodating, and honest -- which is rare when it comes to car service. I've been coming here for years and trust them with all of my car needs. It's not easy to find a mechanic you can truly rely on, but Robert never tries to upsell, cheat, or charge for anything you don't need. His prices are fair (honestly some of the best around), and the work is always done right. He's the only person I go to for my cars. If you're looking for a trustworthy, no-nonsense service center, this is the place. Highly recommend.

Still five stars. My husband brought in our old Hyundai Tucson for a brake light repair and this…read moreshop has been outstanding in their customer service and very fairly priced. As long as we are close to them, we will never take our car to anyone else. Highly recommended.