I got fed up with Tesla Service Centers arrogance, lack of attention detail and exorbitant prices. So I searched for alternatives and Seiko is an awesome solution. I got Seiko, a diligent and knowledge owner to work on my Model X. And he did an excellent job. Don't settle for Tesla service...level up to Seiko. read more

Seiko's Auto Service - Seiko took care of my baby - Auto Repair Near Me - Monrovia, California

My oil light just went on and stopped by Seiko's Auto Service. Not only are they the nicest staff in the business... Seiko topped off my oil for free. To the best auto service in the SGV Ryan Asao * Not Just Another REALTOR. A Friend For LIFE! read more

Seiko's Auto Service - Auto Repair Near Me - Monrovia, California

I trust the team at Seiko's and they have always done quality work on my '18 Subaru. I have done routine oil changes, tire rotations, and larger services like brake work. In fact, my entire family (siblings and parents) have brought our Subarus here for the past 4 years. Shortly after my last routine visit, there were a few more issues that cropped up (unrelated to the previous work done at the shop) and they were addressed promptly in the same week. The office staff are fantastic and I appreciate that Seiko and the shop team will take the time to talk through the specifics of any issues. Of course, this premium service and top-notch quality does come at a price. They are not the cheapest shop in town, but their work is second to none and I strongly recommend this shop if you want to keep your car running like new for the long haul. read more

Seiko's Auto Service - Exterior of Seiko's Auto Service - Auto Repair Near Me - Monrovia, California

Grateful for this place. They helped put hope back into our 2019 Subaru Crosstrek. Engine oil was contaminating the engine cooling system from the upper engine oil pan oil rings. A very serious and unfortunate common issue with some Subies. Their technician Cody saved our car! The repair was invasive and not cheap but cheaper than having to go by a new car with car payments that's for sure. Our Crosstrek is reborn! Drives smooth and even the AC works better than ever. The staff at Seiko's was very professional with handling our car. Anytime we spoke with the service advisors Sergio or Frances they provided excellent service. They even provided a loaner car while our car was in the shop and Sergio always updated us with pictures of the process. Seiko's Auto Service is top-notch! read more

Seiko & his team was courteous, professional, and explained everything from my vehicle's issue to pricing clearly to me & helped me out during when I really needed it. read more

Excellent communication and repair work to my classic 1993 Toyota pickup. Thorough inspection process, options for repair and honest timeline for completion. Very satisfied with the completed work read more

We had our 2014 Prius in for repair at Seiko's today. As always, Cody did a great job with the hands on service. Sergio and Francis kept me updated on the service as usual. I appreciate the use of the loaner, it makes the service so convenient. See you all again in six months! read more

This shop and team is the best. I drive a long distance to be rest assured my cars are in the best hands. Very friendly and respectful people, always spotless shop, excellent service. I have brought three cars to them over many years, Lexus/Honda/Toyota and they all run flawlessly in their care. They are patient even with my picky issues and provide reliable maintenance/service every time. Thanks! read more

I asked them for a quote on a transmission oil change and the lady stated that she could not give me the price estimate unless I brought my car in for a multi point inspection. Like this place has itself confused with a dealership that I purchase my car from. I refused to bring the car for an inspection as I told her nothing is wrong with the car. She tried to talk me into the inspection. So I asked her if I did the inspection how much the price of an oil change was she became frustrated and hung up the phone. Not very professional. read more

This place is a fraud. I called telling them my car alignment is wrong and needs to be fixed. They said there will be a $150 fee on inspection before repair. After one whole day of waiting, they tell me all other kinds of car problems and then said they don't fix alignment. They purposely didn't mention that they don't do alignment so to trick me bringing my car in. read more

They provided excellent service for my 2014 Subaru Impreza. I originally came for an air conditioning (AC) repair, but after the thorough inspection (costed $150) as a first time client there was a lot of work identified from high to low urgency. I ended up electing to address the AC repair (which required two levels of electrical diagnosis thus resulting in a AC control panel and O-ring replacement to repair the leaks), battery replacement and light bulb replacements at the front headlights and rear license plate. While the total cost of around $2700 (parts labor and tax included) seem high, it was still less than the dealership + the value I received in terms of knowledge, honesty, and transparency made it worthwhile. There was a possibility AC repair could've required a compressor replacement which would've been an additional $1600 roughly but super glad they didn't upsell me and push me to do that job immediately. When the AC control replacement was finished they did a thorough check and confirmed that the compressor didn't need replacing. They also were able to partially reduce the price of the level 2 AC diagnosis where there may have been overlapping work with the level 1 diagnosis. Their thorough inspections, transparent communication, and attention to detail stood out. They provide detailed description on the work in real-time, along with videos and photos for your reference. Kudos to Sergio, Seiko, and the rest of the team for their efforts! I will definitely be back in the future. Highly recommend anyone to check them out whether you drive a subaru/japanese car or not! read more

Seiko's Auto Service is far and none the best auto shop that I have ever had the pleasure of visiting. I needed an oil change + tire wheel/rotation, and Sergio was there to guide me through from beginning to end. Being a first time patron, they conducted a thorough inspection of my vehicle, a 2012 Toyota Camry. Unsurprisingly, I knew that there would be a couple parts that needed to be changed due to wear and tear. After the car had been inspected, their online system showed photo documentation along with a description of the issue and its priority level. There is complete transparency with the cost of labor and parts for each individual repair. You are able to choose what work that you would like done and visually see what the problem looks like. This is unlike any other auto shop/dealership I have been to, where you simply rely on the word of an associate to fix an issue. During a phone call to notify me of the possible repairs, Sergio went through any and every detail that I had a question on. He truly goes above and beyond for all patrons. The solutions are offered at Seiko's and you can choose what work you would like done on any timeline. There is no one trying to persuade you to do anything. You have full control on what you would like done to your vehicle. When I returned to my vehicle, it was better than before and the windows had even been cleaned to my surprise! The car now drives smoother than ever and feels like a brand new car. For this level of service and superb work, there is a premium to be had in comparison to other auto shops. However, I don't think that you could find a finer auto shop anywhere around East LA. I highly recommend Seiko's Auto Service to anyone who has a Japanese brand car looking for the finest work and exemplary service. I rest easy knowing that I have found my auto shop! read more

Called Seiko's and told them about my car issue. They were upfront and told me they would not be able do my repair since my car was older. They referred me to Wards Auto Service, and I am extremely happy. I appreciate them referring me to a great Garage! read more

Seiko's Auto Service - Car getting towed - Auto Repair Near Me - Monrovia, California

I had excellent service here. My car was thoroughly inspected & it included an oil change. I was unaware of a few issues on my car and they gladly told me what was wrong and gave me a price on the repairs. Great customer service & very knowledgeable staff. read more

This is a review of their amazing service. My girlfriend's Subaru is one of the outliers that actually had serious problems. Needs a new engine, hoses, just a whole mess of problems. Sergio and David were amazing at being transparent and told us everything they found and showed us pictures of everything and, yeah... it's a bloodbath under the hood. It was so bad that we were told it would be better to consider "other options" instead of fixing it. They didn't have to tell us this. This is a business, but what they got from us was trust. Something very invaluable. They're not just a great shop, they are also great people running the shop. Five stars isn't enough to say how much I appreciate them. And in the future, wherever I am, I'll be coming to Monrovia and looking for these guys to work on our cars. Highly recommend this shop and these guys to take care of you and your four wheeled babies. read more

I've had my subaru forester serviced here for various issues and I've been very satisfied with all of the work. They're priced fair and the communication is great. They take the time to explain everything they're doing and are great on helping with determining what is necessary vs recommended/something to keep track of. Great friendly and honest people at Seiko. I'd recommend them to anyone looking for a fair and honest place to take your automobile. read more

Had our Subaru fixed here a few months ago and I just realized I haven't written a review for Seiko's! They were very sanitary for the COVID situation, with masks, gloves, & hand sanitizer. The process was all done through their tablet with no contact payment. The work they did was great, but what really stood out to me was their service. They emailed photos, video, and comments on the work they were doing to our car! It was like we were there watching the process and had no reason to wonder if they weren't actually doing what we asked them to do. I find honesty in automotive technicians to be a HUGE plus, and they went above and beyond to show that they were trustworthy. I don't live in the area anymore, but I highly recommend Seiko's to anyone living in or near Monrovia! read more

10/16/21: Thoroughly explained recommended services with "before" pictures (i.e., used brake fluid and transmission fluid colors), and provided detailed "after" pictures (showing exactly what work was done) via phone call and text message with a link, so that I could review and approve the charges from home. Also explained what was checked and not recommended for repair at this time. Clean and safe loaner car. Constant updates on the car repair's progress throughout the day. Car was ready when promised. Highly recommended and I will definitely return here again. Update 10/12/23: I'd give ten stars if I could. I had replaced a dead battery and thought the alternator was fine after AAA told me it was; two days later a battery icon popped up on my dash, and Seiko's was able to fit me into their extremely busy schedule on ten minutes' notice, diagnose my issue, and confirm that my charging system wasn't working due to the alternator. If it wasn't for their willingness to help me on a packed day, I would've driven this car with my kids and potentially stalled on the freeway at night with no system or battery power. Instead I parked it safely, got it properly repaired the next day, and avoided something a lot worse than a car repair. Thank you guys!!! read more

My neighbor recommended Seiko when I was looking for a good mechanic. They are hands down the best. They are knowledgable, skilled, honest, and reliable, and they keep my car in tip-top shape. They help with big stuff and little stuff. Just one example of what makes them great (I have more). I took my car in for routine maintenance, and they noticed my bug sheild was loose and replaced a screw, no cost, no fee, they saw an issue and fixed it just like that. Thank you, Seiko and your team, for your care and integrity. read more

The most thorough mechanics I've ever met! I went to 6 different car shops and none of them were willing to touch a hybrid transmission. So glad I found this place! read more

I got recommended here by a trusted friend and I'm looking forward to making this my go-to auto service for all current and future vehicles! Sergio and his techs are incredibly informative and thorough. I particularly enjoy being updated on my car often through both personal phone calls and emails. Emails showcase all diagnostic data, recommended services, and clear price points; being able to see all the pictures they took throughout the four-day process was really reassuring that my car was in good and capable hands. I'm a young woman and I often get condescended or humiliated for not knowing much about cars, so I was delightfully surprised that Sergio and his team took the time to teach me about certain aspects of vehicle maintenance. I have a used vehicle that needs a lot of love and repairs, and the Seiko Auto team went above and beyond to make me a personal priority list organizing the most important fixes to the least important, so that I could plant my schedule and budget for the repairs over the course of the year. You won't regret coming here! Thanks! read more

Seiko's is the best, most trustworthy auto service shop I've been to! They've completely changed my perspective on mechanics. They treat me with respect and kindness whenever I bring my car in. I recently experienced catalytic converter theft and they were very patient when dealing with my insurance. GO TO SEIKOS!!! They will NEVER upsell you on things you don't need. They are very upfront about what you do and do not really need done for your car. read more

I've been coming down to Seiko's for awhile now since I got referred by a friend and their customer service has been nothing short of excellent. I recently had front shocks and bushings replaced along with an alignment since they were way overdue for a refresh. With those things now taken care of, the car drives like new again! Thank you Seiko and the team. read more

Seiko's Auto Service - Auto Repair Near Me - Monrovia, California

Quality service by friendly, knowledgeable & professional staff No surprises & always with you directing what is needed Their service is consistently dependable & reliable read more

Seiko's did a regularly scheduled maintenance on my car and was able to schedule me quickly. The online diagnosis was phenomenal allowing me to read all the details and choose which services to proceed with. The work was done quickly and communication was clear and thorough! They even suggested I check with the dealership for a possible warranty coverage on an a/c condenser. Appreciate the honesty and care given to both car and customer. read more

Seiko's shop is our favorite recent discovery!!! We found them online, looking for a specialty shop that could work on our Hybrid Toyota, & were so impressed by their pleasant communication, attentive work, & detailed digital evaluations, we immediately brought in my old Land Cruiser for service as well!!! In general, Seiko doesn't work on older vehicles, but he kindly made an exception for my 1998 Toyota Land Cruiser, & rebuilt the A.C. system like new! That, plus a great overall evaluation of other issues to address on the truck in the future were incredibly valuable, & I'll definitely be back for future service & maintenance projects on both our Toyotas! Thanks so much to Seiko, Sergio, & Team! They run a great, highly-personalized shop, & they inspire real confidence by being super attentive to detail, with a genuine, positive enthusiasm for their craft. No more grumpy, slacker, corner-cutting mechanics! These guys will treat your vehicle better than you do! read more

Very organized and friendly! I found out about this car shop from my boyfriend who had a Subaru STI. He use to go to a shop that specialized in Subaru but the quality of customer service went down. Right next door was Seiko and this was actually the right place to take his STI. Just by being with my boyfriend whenever he would pick up his car, I already feel a positive environment at Seiko's. So since my warranty for servicing was done at the dealership, I decided to take my 2016 Subaru Forester here. Booking for the appointment was easy. You can either call or use their website. I used their website and it automatically lets you know the available dates and times. It's impressive of how management of the appointments, receipts, details of the servicing is electronic. Very Eco-Friendly, of course he can still print out paper if a person wishes. seiko went over what they will do and approximate the time frame to when the inspection is done. If you are tech savvy, you will see an email sent regarding what is recommended and you can mark off "yes go ahead " with what needs to be done. he will also give you a call to clarify things if needed. oh and that sjsu also shows prices so that you can make a decision before going through anything. I don't know how many times i called seiko's but they answered all my questions with respect and professionalism since i don't know too much about car maintenance. I highly recommend their car shop. You feel taking care of and respected. read more

I cannot say enough how absolutely amazing my experience was from start to finish! When I recently bought a Prius and needed some work done I was referred to Seiko by a friend who has been a loyal customer for years and raved about Seiko's work. Well he was 100% right! From my initial calls to scheduling my appt to getting the work done, Seiko and his staff were communicative, friendly, incredibly knowledgeable, and went above and beyond in explaining the work, pricing, and making me feel comfortable with everything completed. I got a catalytic converter cover installed (to deter all the crazy theft happening now) and a hitch for a bike rack. The work was impeccable and the prices totally fair. This is definitely my go-to shop from now on! read more

Freaking fantastic service. 100% recommend this place. I found them on yelp and needed a place up near Arcadia that specializes in Toyota's. Seiko went out of his way on a busy Friday morning to do a pre-Purchase inspection on a Toyota 4Runner that I was interested in buying. They thoroughly went through the vehicle and explained how they found out certain service was never done. Long story shot, the truck needed $4,000 of repairs for neglected work. So I passed!! But Seiko was super friendly and the entire shop was super clean. It's been a lot time since I've seen a shop this clean! $175 to keep me from $4,000 (or maybe $5,000) of work. That was worth it! Inspection took 1 1/2 hours plus 30 minutes going through what they found/needed to be done/replaced. Seiko pulled me aside at the end and even gave me recommendations on what to look for on another vehicle. He told me honestly to pass. MAN, he won me over! He actually had my best interest at heart! He even recommended a shop near Culver City (next to where I live), that he trusts and knows mechanics at. read more

I was suggested to this establishment by my brother in law. My prior mechanic is in Redondo Beach and is looking for a closer mechanic. Seiko is very nice and found out that he is very thorough. Did a full checkup in my ES 330, and I had a Brake job done and an oil change. I was told about the moisture content in the brake fluid and I went (huh???). I went ahead and had him do the brake job and the brake fluid service. I felt a huge difference on the brake function after the service. I'm very pleased. I think I found a good place now. They are not the cheapest but they do a great job. Will bring my wife RX for service as well. read more

These guys will always be my mechanic shop. I literally trust them with my life. I was hustled in a disreputable vehicle sale and thanks to Seikos auto, my loved ones and myself did not drive the very dangerous vehicle. They go above and beyond. They care about thier customers. When I told the police about how this vehicle was passed off on me and how my mechanic shop did an awesome report (with photos) even the police department was very impressed with them. They have always been Super conscientious and in this day and age where so many people let you down being duplicitous this is a shop with honest, caring people you can trust. read more

They are basically the gods of Priuses. Extremely knowledgeable and explains what they will be performing before they start. I feel that my 2012 Prius in their hands will be strong for another 5 years. They aren't the cheapest nor the most expensive, but I believe they charge honestly and accurately. The owner, Seiko, drives an original Prius, so he knows what he's doing. 1. One con is that the ramp there is really steep and I scrape all the time :( but that's not really their fault. Enter through the side street entrance for a less difficult time getting in. I will recommend anyone with a Prius nearby to go to them. read more

Very friendly and professional staffs. I was referred by my friends and now I love this place. It becomes for new spot when my cars need some TLC. read more

**JAPANESE-SPEAKING (Bilingual in English & Japanese)** Seiko specializes in Japanese vehicles. Especially the inner workings of Toyota and Lexus; and their hybrids. I moved to California in February and was in desperate need for a good mechanic as well as a new car. I originally fell upon DTM Auto Salon in Pasadena. Dan, the owner, specifies in BMWs and European vehicles but referred me to "a young, super JDM mechanic who does excellent work and specializes in Japanese vehicles." (If you have Euro needs, please check out Dan @ DTM Auto Salon - super nice guy and really clean work). He gave me Seiko's card and sent me on my way. Since then, I have brought Seiko a 2006 Honda S2000, a 1990 Nissan 240SX and my boyfriend's 2014 Scion FR-S. Though the S2K and the FR-S only undergo minor maintenance, the 240 was a wreck (I think that may even be an understatement. lol). Seiko is patient & thorough. He went over all of the things that were wrong with my vehicle, and helped me to prioritize what we should attack first (in order of importance, and cost effectiveness). In the short time I have known him, Seiko has fixed the following on my 240: 1. Electrical issue with all of my lights (brake lights, headlights, reverse lights, turn signals, etc.) since the previous owner had tinkered with it and caused all of them to turn on simultaneously or not work at all; 2. Suspension; 3. Transmission Noise Issues; 4. Power Steering; and 5. Motor Swap (camshaft split on my original motor because previous owner tried to rebuild it and failed miserably). Seiko saved me from being carless and catching the bus. We are currently working on my exhaust (previous owner welded one on that is RIDICULOUSLY loud); and we are also looking for parts so that I can fix my air conditioning. Keep in mind, my vehicle is 25 years old and some parts are becoming hard to come by. lol. Eventually, I would like to fix a lot of other little things here and there (I apologize in advance to Seiko for bothering him). Seiko does an amazing job from start to finish. I appreciate that he takes the time to walk you through the process and answer any questions along the way. His shop is clean and he is very professional. His paperwork is always in check in case you need to reference it later. I would definitely recommend Seiko's Auto Service to anyone. Even if your car is running with no mechanical difficulties, it is good to perform routine maintenance and Seiko would be more than happy to do those as well. If it weren't for Seiko, I would be less two vehicles (crashed the first one, bought a lemon as the second) and catching the bus. I am eternally grateful for his hard-work and attention to detail. Thank you so much, Seiko. For any of your automobile needs, make sure you contact Seiko's Auto Service. Hardworking, reliable, trustworthy & an extremely gifted Master Technician. Wouldn't trust anyone else with my cars (and trust me, I love my cars). Check out his website or give him a call. That reminds me, we gotta get an oil change for the FR-S soon. lol. But yeah... this place is legit! *two thumbs up!* ^___^ read more

Seiko and Cody did a great job on servicing my '14 Subaru BRZ. They changed the engine oil, bled and changed the brake fluid, and changed the clutch fluid. They even gave advice if you decide to do some of the service yourself. I recommend taking your Subaru here whenever it needs a service or repair. read more

Seiko's Auto Service - Auto Repair Near Me - Monrovia, California

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I started going here about a year ago. Very knowledgeable staff and always very upfront about costs and what repairs are most important and what can be done later. Above all, keeps my old Subaru running smoothly! read more

Thanks to Seiko for evaluating my car after I had just come from the dealer (who wanted to charge me $4000 for some repairs). Seiko evaluated the car and took time to explain what he found, and what he could do and the cost breakdown for each item. Turns out at this point, the problem the dealer wanted to fix is not really a problem, and there were other issues the dealer never mentioned! I will definitely come again, and look forward to working with Seiko! I appreciate someone who takes the time to do things right and explains what they are doing! read more

Seiko's Auto Service - Directions! :) - Auto Repair Near Me - Monrovia, California

BEST MECHANIC WE'VE EVER HAD. My husband Jobert and I have a Honda Civic Hybrid and have been taking it to Seiko for about 5 years now and we have had nothing but exceptional service. There are so many great things to say about him and his team...extremely thorough, reliable, trustworthy, friendly, affordable and always delivers a quick turnaround time. We live about 5 minutes away and he is the only mechanic I know willing to drop off and pick up, which is extremely helpful since we only have one car. He has been recently recognized as BEST AUTO MECHANIC IN SAN GABRIEL VALLEY so if you are in need of an awesome mechanic look no further! Call Seiko :) read more

-Excellent and friendly service. -He explained exactly what he would do step by step. He and his assistant were meticulous in what they were doing with care to keep our car from accidental dings and or any mess from the procedure. -Half the price of dealerships. -Seiko has Toyota certified training and ASE master technical training. That is a rare combination. For these you have to take training classes and pass additional test just to keep the certification. -His work is also reported on Carfax. -my Subaru mechanic also recommended him rather than trying to mess with our Prius. That says a lot about my mechanic and about Seiko as a mechanic. read more

The dealership recently told me I had to do a bunch of repairs on my Scion TC and it was going to cost me more than I could afford. So I brought my car to Seiko's to get a second opinion, and found out that some of the repairs that I needed weren't even necessary at all or that I could hold off a little longer if I needed more time. I really appreciated their honesty with me and I will leave another review in the future when I have my car serviced by them. read more