This hospice was very disorganized. They never made appointments, just showed up. The told me…read moreMedicare would pay for care. Then they told me Medicare would not pay for care. They sent people to my house at 10:00 p.m. unannounced. I had to call the sheriff. They never asked questions of appropriateness, the staff even admitted this organization was very poorly run by management and it was very disorganized. I finally was forced to quit the care I was receiving, it got so bad. Do not go with this hospice. They Bragg because they are the only 5 star hospice in the state.....but definitely they are NOT. I gave them 1 star only because there was not an option for a zero star rating. State of Florida needs to review this hospice. This is my review. I am a Registered Nurse of 50 years and still am, have been a staff nurse, a team leader, a nurse manager and a Director of Nursing. I was complemented for my ability to give excellent care during this time. This is a very professional review of this organization. Sorry it could not be a 5 star but it is an honest review. Debra Malone Michael Malone

The hospice staff was great, we especially were impressed by the care given by team Pelican. Nurse…read moreViv was especially helpful and was with us at the time of our greatest need when my wife passed.

I'd like to give a huge shout-out to hospice of Health First! When my father entered hospice only…read moretwo months ago, we still thought that he would live a couple of more years. He had many illnesses that could take him at any time, and hospice provided me with extra services so I could take care of him at home. The doctors and nurses, as well as myself and my father, thought that he would still hang on for a couple of more years! He was full of life. Little did we know that only 6 weeks later we would be going to his funeral. The nurses and CNAs and staff of Health First hospice helped us every step of the way. As my father's Health deteriorated quickly, his nurse came sometimes every day to provide assistance as needed. I could not have gotten through this without them!

My 96 year old Mother with severe dementia and heart disease entered hospice care on 1/15/26. She…read morewas stable and checked on up until 4/10/26 when crisis care was called in. They were angels. Sandrea, Marie, Elise and Murlene all treated her with dignity and respect. They were with me from her crisis to her passing on 4/14/26. I can't thank them enough for what they did and how they did it. Thank you from the bottom of my heart.

They are not caring about the patient. I was on hospice and unfortunately I didn't die fast enough…read moreso they left me falling several times and very sick but then they walked out and I couldn't believe that happened. Thank God I didn't change my health insurance and my primary doctor and my specialist that are still taking care of me still. I am stage 5 kidney failure and I have chf and AFib and I have an arythmia and several other problems with health. I wouldn't recommend them ever. I did nursing 33 years.

Hello VITAS Healthcare, we would like to extend a big THANK YOU to the VITAS Team for providing my…read moreMom with care, and the family with assistance during her final moment. The compassion and attentiveness provided by the whole VITAS Team Staff was no doubt remarkable during a very difficult time in our lives. When my Mom's Healthcare Oncologist informed us that we needed to begin coordinating Hospice Care...VITAS Team swiftly responded and came to our home that evening. Not really understanding Hospice Care a representative arrived within hours to help explain a care strategy. The experience of preparing and planning for the needed care of a loved one was not easy. The VITAS Team really gave our family amazing support through a very emotionally time from early Home Hospice Care to final Facility Hospice Care located at Rockledge, FL. The VITAS Team ensured my Mom was comfortable through the entire process of care. VITAS Representatives and Teams listed below were all superb in our experience! Yes, we lost our Mom but do know, she no longer must deal with the pain of cancer, other illnesses, or worries. Again, thanks to the whole VITAS Team for their outstanding care and support provided to our Mom/Family. God Bless You All! VITAS Representatives: Admissions Nurse: Emily; Health Care Nurse: Crystal; Doctor: Dr. Z. Dahya; Chaplain: Ellen; Social Worker: Stephanie; Nurse Assistant: Yolande; Rockledge Facility Nurse Team, Facility Chaplain, Cleaning Staff, and to the Health Care Equipment Delivery Team.

They are the most AMAZING staff ever!! They took such great care of my dad and it helped knowing…read morethat they kept him comfortable and they cared for him as well as us. They truly helped us during one of the most difficult times. The facility was also so beautiful and so clean.

When it came time to have to move our Aunt to a Hospice Facility it was terrifying. Having to make…read moredecisions like this are never easy but we are beyond thankful for the compassion shown to us by ALL of the staff at William Childs! She was treated with dignity & respect in her last days. All of the staff were informative on every move taken with her & spoke to us daily giving us updates and even reached out to the family to be sure we were ok & if we needed anything! The facility & her room was so clean, comfortable and nothing like a hospital room, with enough space for overnight family to stay if needed. A screened in porch allowing some fresh air into the room affording the chance to be outdoors while still remaining close by! The gratitude we have for this facility is beyond words or star ratings! They will all be forever in our hearts ! THANK YOU just doesn't seem to be enough.

This location all around deserves 5 stars! It's not a place we want to have to think about but if…read moreplaced in the position know that it is very clean and the staff are all super friendly. They really consider the families concerns and the patients wishes. The rooms are very big with couch, private bathroom and patio attachment. I appreciated that they also updated their visitation policy due to Covid- only two visitors are currently allowed per room. This location is also beautifully landscaped which helps to keep the atmosphere calm.

The team members with Wuesthoff Hospice provided immense comfort for my Dad during his last months…read morewith his family. The staff listened to his requests and stories. He was always treated with respect and kindness. He looked forward to his visits from Nursing staff (Tracie, Susan, Vanessa), CNA's (Claudette, Marie and several others who filled in), Social Worker Avlene, Chaplain Katie and of course his wonderful volunteer Barbara. Barbara came once a week to visit. I will be forever grateful the team of Wuesthoff Hospice for their loving dedication their patient, my Dad.

I work locally for a home health care agency. In my years of working there, I have had the…read moreprivaledge of meeting the Wuesthoff hospice team in many settings. Events, health fairs and professionally in several facilities including rehabs and assisted living. I used them personally for my father. I can't thank them enough. Jackie Bailey was one of my Dad's nurses. She called me and told me to come immediately. I was able to hold my Dads hand as he transitioned. Without her help and the Wuesthoff Hospice Team, my Dad's passing would have been such a different story. I will forever hold that team in my heart. Thank you for your hard work and compassion during the worst time of my life.