awesome customer service. always comes through for us…read more Works well with insurance companies And work done accurately and efficiently

Honest and thorough. For one small job they popped out a small dent in the bumper with a heat gun…read moreand didn't even charge me. For larger jobs they take care of everything with insurance. It's hands free for the customer.

The service is impeccable! From day one to the time that my car was picked up, the service was…read moreexcellent. My car looks great again and I must give high kudos to Taylor for making my experience wonderful. If body work for your vehicle is needed, this IS the place!

Kevin and his team are AWESOME! The spring to the hinge on my driver's side door came out and I was…read moreupset when I found out I had to take it to an autobody shop, rather than my local Midas. The first place I went to for a quote came in $$$, it would take 2 days before the part came in, and then a few more days before they could "squeeze" me in. Kevin's let me do an overnight drop off so I could get to work on time while they did the estimate. The result: a quote almost $150 LESS and the entire repair was done in the same day!!!! These guys know customer service. The work was top-notch, super friendly staff, and very clean shop. Nobody wants to have to have to go to an autobody shop, but pick Kevin's and it will be the best experience you could have!

Miguel was awesome. Had a car from 1963 brought it down and a day later it was done. I wasn't sure…read moreexactly what I wanted to do but he helped me figure it out. Couldn't beat the price. Guy is great

Great service and very nice owner! I would recommend! Miguel is terrific!read more

If I could give 10 stars I would. I was referred here by my wife's boss. I'm glad I listened to…read morehim. I can't say enough about Maricio and Erik. They are not only super nice and great mechanics, they are HONEST. It's hard to find a mechanic you can trust. And they have the best prices. I shopped around and their prices are much less than any competition. They not only do car maintenance...they also do body work. They have a customer for life!

Mauricio was recommended to us by the Audi dealership. We took our brand new Audi in. It had been…read morescratched on the tailgate and some on the side of the car. Two very different abrasions. We were worried at first that the custom paint would not match but, it turned out perfectly beautiful without any kind of flaw or mark. They buffed out the side panel as well. The prices were pretty reasonable. Not only were we please with the service, the turnaround time was 2 days. Mauricio also helped me re-install the car seats and transfer all my belongings from the rental. I felt like the service all around was A plus. Well done and thank you Mauricio and team!

I really appreciated their high quality repair work and their speedy service. In addition, they…read moredropped me off at the train and then delivered the car back to my house. I would highly recommend.

My family has been going to Wood Ave Collision for 25 years under the previous ownership who was…read morelovely. The new ownership I decided to give a chance and the following is the reason I implore anyone to beware of this shop. They did not fix the tire rod on my car from an accident I had. Drove the car for months until I had to get an oil change where it was discovered my inner tires were bald due to the tire rod never being fixed (had zero incidents in between service). Was told by my dealership this could have happened 1 of 2 ways, from the tow truck hooking on to my car (I never used a tow truck) or the body shop never rotated my tires because they did not fix my tire rod. They would not have been able to rotate the tires if the tire rod was not fixed. Wood Ave gave my insurance and I the run around "looking" for the tire rotation paperwork but were never able to find it after 3 WEEKS. They think I'm an idiot, and I guess I am since I have to pay for brand new tires because they didn't do their job....on my car the first time around and not taking responsibility when their mistake was brought to light. Do yourself a favor and NEVER get your car serviced here.

This February a snowstorm hit while I was at work in Fairfield. I'm a Southern girl and had never…read moredriven in snow like this before, and got on the road with no snow tires or all weather tires (don't judge, I didn't know any better). It wasn't long before I was slipping and sliding everywhere and stranded on the side of the road unable to drive. Luckily it wasn't long before a Stratford cop came, called me a tow, and stayed with me until my tow came. Apparently Stratford police use City Line, and as I waited for them to arrive, my husband called City Line to assess the situation. He ended up speaking to the owner and asked if someone could bring me home after the tow. The owner said the storm was too bad to drive in, but he could drop me somewhere nearby or the train station. He assured my husband either way he'd take care of me. The City Line employee was very kind and took me and my car to their shop. Upon getting there, him and the owner told me that driving on the tires I had was extremely dangerous and they'd be able to replace them with some quality all weather ones if we'd like. My husband and I both agreed. From there, the owner opted to take me to my friend's home in Milford himself. He was very kind and told me all about his family, business, and life in Connecticut. As we neared Milford, he told me he would just take me home. He said he felt so bad for what I'd gone through that day and needed to be with my family. I've never been more grateful. I recommend City Line because they are run by a very kind, generous family who takes care of their employees and customers. Our tires were replaced the next day for reasonable price, and I got to rest at home that evening after he dropped me off. I without a doubt recommend City Line and can attest to their quality.

DO NOT USE THIS COMPANY!! Vehicle towed by them via police…read moreafter a accident. Sargent from Stratford Police even advised me they are notorious for problems. Owner would not let me collect my things on the Friday it was towed had to wait until Monday. Sure enough someone from this company stole a few thousand dollars of tools out of my vehicle. Had to contact police again to file report for missing items. When describing missing items to Owner he was shocked my torque wrench and extension cables were overlooked. The cameras they supposedly have magically didn't catch anyone.

The customer rep person was nice but that's where it ends. The Body work was horrible. Scratches…read moreappeared on the back of my car when there were none when I brought it in and they took my air covers from tires and replaced them with cheap ones which had nothing to do with my bumper repair. Had to complain to have them redo the awful bumper job and the final product was still bad. Gaping space between the bumper and the headlights lights. All around nightmare. would never recommend.

From the owner: Expert body, paint & collision repairs - Towing - Pre-Owned Vehicles - Auto detailing - Mechanical…read moreServices

Sal was my superhero tonight!! I was stranded on the side of a busy road, about to get towed…read more by the police for being a road hazard. He came in less than 10 mins and fixed everything! He saved me on my worst night! 10/10 service!!!!!

Nonsense!! I requested a jump start service. They sent a…read morelarge tow truck and charged me for tow service instead

Again going back to the best body shop in Fairfield County. They do amazing work and accommodates…read moreeverything to benefit you. My last review I had work done on my E class Mercedes, this time around I have work done on my ML class Mercedes. Allen, the owner of this company one of the most nicest people I know. He makes sure the work and the customer service is gold standard. I work in New York and the past few days has been extremely busy for me, Allen took the initiative to go pick up the truck on my driveway. Talk about above and beyond. If you need an amazing bodyshop in Connecticut. Look no further. These guys are magic.

I was rear ended on the major highway, I-95. Damage could be visibly seen on the back bumper of my…read moreJaguar. Before the repair, I contemplated on trading the car in. My feelings for the foreign car just wasn't the same. I learned about this body shop through word of mouth and couldn't have been happier. Thanks, Allen !

I walked into Gengras dealership with my daughter on a Saturday looking a jeep wrangler. We went…read morewalking around the lot my daughter finds one for herself! But I was the one who was looking. So I continued walking and found the jeep I liked. We met Maikel Carmenati and discussed my options. Maikel was so sincere, I felt like I knew him. He went above and beyond. By the time we were done, my daughter wanted one! I texted Maikel on Monday morning before they even opened. I was there at 10:00 and drove off with my beautiful Jeep Wrangler! My daughter was back 2 days later and purchased her Jeep Wrangler. Everything went so smoothly even the financial part of it thank you Rami Massoud. Thank you all for such a great experience!

Had a bad experience with a sales person. But I truly give Paul a big thanks for reaching out on…read morehis own to find out what happened. A true professional I can't thank him enough. Was absolutely not expecting this, and you know what if my deal falls through with the other dealer I wouldn't hesitate to call him and see if we can make a deal. Thanks Paul