Review Update: After…read moremy initial review, Eric (the sales rep) and Matt (the owner) of Sunline personally reached out to me and was apologetic about the situation. They sent Travis out promptly, who is their electrician where he found that the issue was resolved by replacing a faulty 40-amp breaker that was intermittently providing the necessary voltage, even though measurements initially appear correct. While the breaker issue caused real inconvenience and unexpected costs on my end, the owner was responsive and showed willingness to smooth things over to work toward a resolution. I also want to highlight that the panel upgrade and solar/battery installation itself was clean and well done. The workmanship that Eddie, Manny, Christian and Jamie performed had overall met my expectations, and once the issue was identified, Sunline did step in to correct it. No project is perfect, but how a company responds when problems arise matters a lot. In this case, Sunline's owner and Eric was engaged, responsive, and made a sincere effort to make things right. As an engineer, and after witnessing the symptoms and corrective actions firsthand, I believe the breaker issue was likely a manufacturing defect, and it was unfortunate that it occurred during the holidays. That said, based on how Sunline handled the situation, the overall quality of their work, and the value they offer, I would recommend them and plan to continue using them for future needs.

Made an appointment with Matt to have someone come out and give us an estimate for roof…read morereplacement, was told Carlos would be here Monday morning at 10am and would text right before he got here. No call no show. Contacted him to ask what happened, stated the appointment never went to Carlos, he's sorry. I said okay things happen, what next? Matt stated he has satellite pictures of the house and would send over some estimates......a week later we're still waiting. Decided to go with another company. ps, Nice try. Since you failed to post the follow up email you wrote after I sent that, I'll do it for you...

Our solar installation went as planned. We're grateful for their professionalism and thoroughness.read more

$30k and FIVE MONTHS AFTER permission to operate granted and I'm still producing 0 solar. A few…read moreweeks after my system was deemed complete by Stellar, I noticed that my consumption from the grid had remained the same. I pulled the data from the Tesla app and lined it up with the data from the SDGE app. I sent this spreadsheet showing that I was producing zero power and getting 100% from the grid to the guys at Stellar. The immediate, defensive and accusatory, response was that I should've went with the number of panels they suggested. Keep in mind, I was producing 0 kWh, not 1 or .3 but ZERO. They did not look into it all. A few weeks later, I sent the SDGE bill and they saw the problem but stated that's a problem with SDGE and not them and that's it's my responsibility. They did not validate that SDGE was receiving a signal showing my systems production. Twice, stellar asked that I've paid for the system completely before it was done. I held out payment until it was complete, but did not realize that this step had not been completed. As of this writing, the situation has not been resolved. I have called SDGE more than 10 times and spoken with management. Stellar has offered nothing to make this right after several conversations. I am unable to comment on the system as I have yet to see it operate.

First off, we did not taking getting solar lightly. We spoke to about 8 different companies in…read moreperson (Semper, Baker, Stellar, Optimum, and a couple others I can't remember now). First and foremost Gabe at Aloha Solar was the ONLY one where it didn't feel sales pitchy. He went to college for this, believe he grew up off grid on Maui and you can tell right away he's knowledgeable and a straight shooter. Not to mention he had the best pricing and deal out of every other company! Gabe made us feel comfortable with our decision, gave us all the information we wanted, and actually drove out to our house multiple times to chat when we had additional questions and concerns. Is Aloha a smaller company, yes, but will Gabe answer your call when needed, yes! Fast forward install happened within a couple weeks of signing the deal. Minas was the head installer it seemed (all people are internal employees with Aloha and work is NOT contracted out, that was a big seller for us), and two other guys Rigo and Matt. All were super nice and very professional. Minas walked me through everything at the end, and major bonus points once he installed the piping going from battery to roof, he asked if I had paint that matched the exterior of my house. I did, and he then painted all of the piping! I know he did not have to do that, so that was a fantastic touch. If you're thinking about solar, trust me, I did the research and I spoke to all of the sales people. GO WITH ALOHA! You will NOT be disappointed. Thanks to Gabe and the team!

I just got my solar installed by Aloha Solar Power, and I am absolutely over the moon with their…read morecustomer service. I have to say, I can be a very particular person; I want things done a certain way, specifically when it comes to aesthetics. I really like things to blend in, so when I saw them installing the mounts, I quickly asked Gilberto if we could paint them to match. Without hesitation, he said, "Of course we can," and got it done immediately. What they did next was truly over the top. The team noticed some parts of my roof needed quick maintenance and, without me even asking, they fixed them! They even painted a roof vent that wasn't related to the solar panels just so everything would match perfectly. Kasha and Gilberto did an amazing job, but their customer service is what has me recommending this company to everyone. Even the owner, Gabe, really impressed me. I am so glad I went with them. Thank you, team--this was hands down the BEST VALUE out there!

During a heavy rainfall, we found a big leak in my daughter's room. It was a Sunday evening, they…read morewere the only company who took our call. They were so sweet driving down 45 minutes from Oceanside to fix it up enough to get us through the storm. We were quoted for a proper patch and a whole roof. The quote came back better than any other quotes and were able to do an entire roof. Staff showed up on time every day, and the project was completed on time. Staff were very professional and courteous. They even helped my neighbor bring in her trash bins just because she was elderly, which I thought was so very sweet. There was a little damage on a fascia board and before we spoke about it, they already were working on replacing it and out getting paint to match the house. We had multiple neighbors ask about them and commented on how fast the crew worked, how respectful they all were and how great the roof looked. I couldn't recommend these guys enough!

I've had the opportunity to work with Rodrigo on multiple occasions--both as a coordinator on my…read moreown projects and personally through family referrals. Most recently, he helped get my dad's roof replaced, and the work came out clean, on time, and with great attention to detail. What I appreciate most is that Rodrigo offers different options depending on your situation--whether you're looking to go through a licensed contractor or you're needing something more affordable without compromising quality. Either way, he helps guide you in the right direction based on your priorities. He's consistent, communicative, and always finds a way to get the job done right. Highly recommend connecting with him if you're considering any kind of roofing work.

My roof was replaced a few months before I purchased my home, 2 years ago. With the last rain fall…read morea few weeks ago, I had a leak of spraying water entering my bedroom and stains appearing on the ceiling. I got out the invoice from Roof King and contacted them to fix this, under warranty. They strung me along for a couple weeks, not returning calls, etc, telling me they wouldn't honor the 12 year warrantee because I didn't "transfer the warrantee" 2 years ago when I purchased the home. I did some research and found out that in California, contractors have to fix their poor workmanship for up to 4 years, regardless of a warranty. I kindly pointed this out to them and gave them a week to respond, before reporting them to the CA licensing bureau. I got a call a couple days later saying "we will be out today between 1-3pm to fix your leak". While I'm glad they fixed the leak (which I cannot confirm since it hasn't rained yet) I think any reputable business would have fixed a leak 2 years after a roof was completely replaced. I would not recommend this roofer at all. If my roof ends up still leaking, I'm getting it replaced by someone else and not messing with this company anymore.

It's been three years since they redid our whole roof. At the time, my primary complaints were poor…read morecommunications and the tar that fell through the garage roof and just barely missed the car. They did not communicate that this was a possibility or advise to move the car out when they worked in that area. There was never a project manager on site to communicate about details of the job or answer questions; presumably one of the workers was a supervisor but they never interacted with us. When starting the job, they did not confirm the start date so I called mid-morning when no one showed up; the excuse was a possibility of rain, but no one let me know they weren't coming. When the shingles were delivered, a truck just showed up without warning at a time when no one from their company was present to accept delivery. When done, the exhaust pipe for the range hood had received a lot of debris that fell into the fan and made noise; it was a lot of trouble to get that cleared out. But then later, we discovered that in the process they had moved the exhaust pipe for our gas furnace so it was a foot away from where it belonged, not connected, not possible to be connected; the furnace was now pumping exhaust into the attic and leaking it into the house.

We had a full HVAC installation that included removing the old units, relocating the new units from…read morethe garage to the attic, moving the thermostat, installing all new ductwork, and cleaning and replacing all vents. It was a Big job, and I must say the West Coast team did an excellent job. Communication was great throughout, and the entire team was a pleasure to work with. We had a couple of other companies provide quotes, and West Coast beat them all! They were reliable, professional, and affordable. The installation went smooth and passed all inspections with flying colors! Thank you to the West Coast Team for the Great service!

Uriel Blancas is the HVAC tech who did the spring maintenance re-check today and he did an…read moreexemplary job. 10/10, FIVE STARS IN ALL ASPECTS. TIMELY- Uriel called 30 min before his arrival and then, arrived at the stated time. This is particularly helpful so I can move my bunny to another room with all of his belongings. ATTENTION TO DETAIL - I saw him place a protective cloth down on the floor before he placed the ladder and tools down. I also noticed there was a bottle of cleaner with his supplies. He cleaned the inside vents as well as the compressor on the roof. He also tied off a loose wire/when checking the air handler in the ceiling. KNOWLEDGEABLE and THROROUGH - Uriel did a complete system check and then, he sat down with me to explain what was done and why. He addressed the concerns I had about some of the prior readings in terms that I could understand and shared tips that will help ensure my system runs at its most efficient. Example: A higher MERV doesn't always mean "better" and can actually restrict the airflow. He said that for my particular system I should use a MERV10 filter and change it every 3 months. He changed my filters and then, left me with two spares to use before the fall check comes. FRIENDLY - In the course of chatting with Uriel, it came up that I might benefit from having more filtered air coming into my condo. He made a recommendation for a part that would replace the standalone room air purifier I currently use. He placed this info into the after-visit summary so I can "research it and see if it fits with my needs and finances." There was zero pressure to make a purchase on the spot. And while this next item has nothing to do with the knowledge or ability of an HVAC tech, I greatly appreciate that he did NOT smell like cigarette / e-cigarette smoke or strong cologne as I have a bunny and people in my family have asthma. Thank you, Uriel, for a job well done.

Mike from New Day Solar responded quickly to my inquiry and helped me navigate SolarEdge access so…read morehe could diagnose the issue remotely before sending a tech out. He quickly identified the inverter problem, handled the warranty replacement, and had a technician scheduled immediately after. Justin, the technician, was excellent -- friendly, communicative, and informative throughout the process. The inverter was replaced, the old unit removed, and everything was back up and running within a few hours. Pricing was fair compared to competitors, and the overall service was top shelf. I'll definitely be using them moving forward for any home solar needs.

Terrific customer service, work speed and communication throughout the process. They serviced my…read morehome in Eastlake. Very happy with the outcome!

Star 5 | A1 | True Professionals…read more "It's not how you start, it's how you finish." And Baker Home Energy absolutely finished strong. From my initial call to being connected with a home energy consultant, the team at Baker Home Energy was helpful, responsive, and professional. The process was smooth right from the beginning. Once I connected with my consultant, Cameron, things truly became spectacular. I had multiple questions and requested several different quotes to explore my options, and Cameron handled everything with patience, clarity, and speed. Every question was answered thoroughly, and each quote was provided promptly without hesitation. Although I didn't move forward with signing a contract due to timing on my end, the experience left a strong impression. When the time is right, I fully intend to work with Baker Home Energy because I know they'll be ready to do business. -C.S.H II

Now it's a 2 star rating after reading your response Amanda. I understand you didn't want to come…read moreout, you just wanted me to agree to a replacement so you can make the sale and move on. At no time were concerned about what I wanted, your reply further confirms this sentiment.

We recently had our solar installation completed by Jon and his team at Semper Solaris, and we…read morecouldn't be happier with the experience! From start to finish, Jon was friendly, knowledgeable, and courteous. He was incredibly responsive to all of our questions and never made us feel like any concern was too small. What really set Jon apart was his communication throughout the entire process. He kept us informed every step of the way so we always knew what to expect -- no surprises, no uncertainty. That kind of transparency made the whole experience stress-free. The installation itself was done with care and professionalism, and the results speak for themselves. We're truly pleased with the quality of the work. If you're considering solar, I highly recommend reaching out to Jonathan Kibler and the team at Semper Solaris. You'll be in great hands!

I would like to take a moment to recognize and thank Cherice Hess, Corporate Accounts Executive at…read moreSemper Solaris, for her outstanding support and professionalism. She assisted me with troubleshooting my Powerwall issue and was there every step of the way from start to finish. Cherice consistently kept in contact with me, provided clear updates, and made sure that all concerns were fully addressed and resolved. Her communication was excellent, and she demonstrated a strong commitment to customer satisfaction throughout the entire process. It is rare to find someone who truly takes ownership of an issue and follows through until everything is completed properly. Cherice did exactly that. I truly appreciate her dedication, responsiveness, and professionalism. Thank you for the excellent service!

GR8 Energy is one of the best installers in Southern California. If you were shopping for an…read moreexcellent solar installer, this is one of the best you could ever find. If you seek solar installation, I advise you to make an appointment with GR8 Energy and have them visit your property. Ross Flocker is an exception to the system and provides precisely what's needed. Look at his plan and know it's the best one, no matter what you hear from anyone else. Ross is a family man with an excellent reputation among his peers and workers. You can't do any better than that! When you can put your children through college, you're doing better than many people, and Ross is one of those people. I will say ever since I was in first grade. I have always wanted to be an electrical engineer, so I admire those who are. My personal business is investment in the US stock market, some ups and some downs. (Rewritten 06/21/2023)

Just like many others, I have called and emailed for service and I can not receive a call back…read more Stay away from this company. There are so many other solar companies that will provide service. This is NOT one of them. Fail! I wished I never did business with them. All solar systems will require service from time to time. Pick a company that actually gets good reviews for service. Not Gr8 energy.