Star 5 | A1 | True Professionals "It's not how you start, it's how you finish." And Baker Home Energy absolutely finished strong. From my initial call to being connected with a home energy consultant, the team at Baker Home Energy was helpful, responsive, and professional. The process was smooth right from the beginning. Once I connected with my consultant, Cameron, things truly became spectacular. I had multiple questions and requested several different quotes to explore my options, and Cameron handled everything with patience, clarity, and speed. Every question was answered thoroughly, and each quote was provided promptly without hesitation. Although I didn't move forward with signing a contract due to timing on my end, the experience left a strong impression. When the time is right, I fully intend to work with Baker Home Energy because I know they'll be ready to do business. -C.S.H II read more

I had a 21-panel solar system installed by Baker Electric in March 2015 using LG280S1C-B3 panels. In February 2025, I received an Enphase notification that one panel had stopped producing power. I contacted Baker Electric expecting a straightforward warranty process since I was advised the panel was still under warranty. Instead, I was told the original panel model was no longer available and that I would be responsible for paying the cost difference for a newer replacement panel. I was also advised Baker Electric would charge approximately $1,600 just to come out and diagnose the failed panel. Then, after the replacement panel arrived, I was told there would be another approximately $1,600 charge to return and install the replacement panel into the existing array. So, from my understanding, even with a warranted failed panel, the total out-of-pocket cost to the customer could still be around $3,200+. I understand warranties can have limitations, especially regarding labor versus equipment, but this experience was surprising and not at all what I expected after investing in a professionally installed solar system from a well-known company. I'm posting this so other customers understand what they may encounter years later if a panel fails outside of any labor coverage window. I would strongly encourage anyone considering solar installation to carefully review all workmanship, diagnostic, service-call, and replacement labor terms before signing a contract. read more

We have had nothing but problems with this company; between the batteries not working, no communication between people, and horrible costs. There has been nothing but issues with this company from the beginning. I would not recommend this business at all. read more

I haven't had hot water for a month bc they put a 20 breaker where should've been a 30 and it blew out my water heater. Instead of addressing their disrepair, their business manager responds to a review referencing my aunt who couldn't stay with me LAST TIME their work failed. She shortly thereafter. If anyone has been treated with this kind of cruelty and disrespect after spending thousands of dollars, please email me at emevans888@pm.me . My name is Dr. Erin Evans. read more

Baker Home Energy - "Business Manager" posts a reference to my aunt who couldn't stay with me bc their AC system didn't work. She died shortly thereafter. - Solar Installation Near Me - Escondido, California

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GUESS WHAT BAKER? We now qualify for the San Diego Community power rebate on that battery you tried to upsell us on. Thank you to STELLAR SOLAR for being fair and honest. STELLAR IS GETTING OUR BUSINESS AND INSTALLING OUR POWERWALL. We had a 7kW solar system installed by Baker several years ago, and our experience since then has been disappointing. Within the first year, the inverter failed and had to be replaced. It took some time to resolve, and when they finally installed the replacement, it turned out to be a cheaper model than the original inverter. I was never informed ahead of time that the replacement would be different and that it would no longer include the in-person digital display, which the original system had. I could still monitor it on my phone, but the lack of transparency about the change was frustrating. Fast forward to recently when Baker started promoting their Tesla Powerwall 3 battery program. The concept is interesting -- essentially you purchase the battery, but Baker retains ownership for 10 years in order to capture rebate incentives. I called to get a quote and initially got excited when the sales team mentioned a $3,300 rebate for customers with San Diego Community Power on their SDG&E bill. Like many homeowners, that sounds like a great deal. However, after going through the process, I was told our existing solar system disqualifies us, which apparently happens to many homeowners who already have systems installed. We have 23 panels so it's not small. The quote then jumped from roughly $7,000 to about $11,000 net. At that point I told them I'd pass and continue shopping around. Instead of leaving it there, a "senior sales" representative emailed me again with a new quote of $14,000 for a smaller Enphase battery (not the Tesla system I had asked about) and said I would also need to purchase two additional solar panels. This made absolutely no sense considering Baker originally installed my system and already maximized the roof space during the initial installation. So now the proposal was: pay twice the original estimate, get a smaller battery from a different brand, and somehow add more panels to a roof they previously said was full. When I questioned this upsell, the response I received from the salesperson was frankly shocking. Rather than addressing the concerns, he implied that my reaction must be due to "personal struggles", saying he had seen similar reactions from homeowners going through difficult situations. That response was unprofessional and insulting. I simply questioned a confusing and inflated quote. The overall experience felt like a bait-and-switch pricing strategy followed by an upsell, which is disappointing given that our initial installation experience years ago was positive. Unfortunately, based on this interaction, I would not do business with Baker again. read more

I don't know what happened to the 'Baker Electric' that installed my solar panels in 2016, but if I had to describe their rebranded 'Baker Home Energy' with 2 words it would be : Clown Show (it took 3 different Baker electricians on 3 separate trips to relace a simple, 60 amp disconnect switch) Baker Electric installed a photovoltaic system on my home in 2016, covered by a 25-year workmanship warranty. Since installation, I have experienced three failures due to improper workmanship: (1) a loose connection in the main panel causing subpanel circuit failure, (2) an improperly installed junction box leading to water ingress and ground fault in 2020, and (3) in August 2025, a catastrophic failure of the 60A disconnect switch, determined by multiple electricians to be caused by a loose/untorqued connection. When I sought warranty coverage for the most recent failure, Baker Electric refused, falsely claiming it was a manufacturer's defect and then they tried to blame it on me for turning off the disconnect switch to many times... They demanding $682 for repairs and I was also told that performing the repair myself or hiring anyone else would void my warranty. Since the system was off line and it was costing me money, I went ahead and paid them. I followed up with an email and Baker Electric continured to deny that it could have been a workmanship issue on their part. But then I told them I had security camera footage of the repair and I could clearly see that their electrician commited 3 different electrical code violations: - failure to torque the connections per CEC 110.14(D) - failure to install the line shield (they threw it away) (CEC 230.62(C) - failure to install the required labeling on a solar disconnect switch (CEC 690.13(B) On the second trip to fix the first guys mistakes, the 'union electrician' actually had a torque wrench with him this time, but it was set to 40 foot-pounds instead of using the proper one set to 40 inch-pounds. This resulted him overtightening the set screws by 12 times (40 foot-pounds is 480 inch-pounds). All the set screws were stripped out (photo attached) but apparently he couldn't figure out something was wrong... Keep in mind, every connection like this is required by the electrical code to be torqued to manufactuers specs. On the third trip, they finally got it right. The stripped-out lug connections were replaced and the required line shield was installed. It has now been 40 days since Baker promised in writing that I would get a refund for the $682, but there ghosting me now. This isn't the Baker Electric that I hired in 2016 and paid a premium price for my Solar installation. Buyer beware. Also, scroll down towards the bottom of the Yelp page and look at the 279 reviews that they don't want you to read and are not included in the Yelp rating read more

I initially chose Baker Home Energy because their sales team was very professional during the contract process, and I was especially interested in working with a company that presents itself as labor-friendly. Unfortunately, my experience after signing the contract was extremely disappointing. Communication throughout the process was either very poor or completely nonexistent. I repeatedly had to reach out myself just to get updates or responses. Even getting the system connected took far longer than expected. Now that the system has finally been turned on, I'm still waiting--over a month later--for someone to walk me through the app so I can actually understand how to monitor and use the system. Overall, the lack of communication and follow-through made this a very frustrating experience. Based on my experience, I would strongly caution others to think carefully before contracting with Baker. The customer service has been extremely disappointing. read more

Baker installed our solar a couple of years ago. We recently had a leak that looked like it was coming in from the roof, under a panel. The water got into the wall as well. After speaking with Julian (roofing superintendent), and sending him some pictures, he told me Baker would take care of it. They sent out roofers and repaired the wall inside as well. We had some additional electrical issues that popped up and we used Baker for those as well. Throughout the process, everyone we dealt with from Baker was professional and helpful, from Julian, Josh, and Hugo, to every single one of the guys who came out to help get our home back to "normal." They kept their word and we would not hesitate to use them again in the future (as well as recommend them to others) based on this experience. They made what was a very stressful time a little less so and we are very grateful. read more

Wow, these guys are true professionals! Showed up early, got started with the project while they waited for the rest of the supplies. I was blown away by their efficiency and professionalism. Bobby and Andrew did amazing work, installing our Franklin battery and a new electrical panel, which now backs up our entire house. The wires are properly labeled, and the cable management is incredibly clean. They were also very attentive and answered all our questions both during and after the installation. Great job, Team Baker Home Energy! read more

Baker Home Energy - New Panel and Gateway. - Solar Installation Near Me - Escondido, California

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Baker fell extremely short with providing a timeline, communication, contact resource, and knowledge of project. Baker held our money for 5 weeks without any significant progress. Severely dented our gutter with their ladder and tore roof paper during 10 minute inspection. Left our place in a worse condition requiring time consuming and costly gutter repair. read more

Paid for a reinstall of panels after a new roof (Baker's own roofing prices were not competitive for the quality of materials and warranty). Half of my panels were not working at the time of project "completion." Waited a week for a technician to come out who said everything was working. He didn't bother to check the energy dashboard. Called back and was told I needed to wait another week for them to send another technician. We'll see if they bother to fix the problem. Prior warranty calls were always weeks of waiting. Don't expect great service. Edit: it was not fixed until 6/29 so your dates are misleading. To quote the email sent to me from Baker, "I know this is an extensive time to wait for an appointment." The inverter was never mentioned in any prior communication so it is curious to learn of that via a Yelp business reply. To my knowledge diagnostics have not yet been performed. read more

The sales rep was great. The installers were professional and the installation was excellent. Communication from the office could be improved. Yet when I had a problem, they sent a Mensa member out to fix it. He even fixed other electrical problems in my house that have been plaguing me. If you want warranty and follow up with your solar, Baker is the go to company. read more

Had a visit from David to help fix a DIY project that went sideways, very knowledgeable (25+ years experience) and had seen it before (LOL). Also got a competitive bid for getting an EV hookup that we'll eventually get done, he explained the ins/out of the installation and how they work. Baker Home Electric also picked up our Solar system monitoring when Sulivan Solar went out of business. Great Service! read more

Bills now up to 3,100 for the Tru up bill smh !! These panels are shit doesn't produce any energy . Anyone know how to get rid of this contract . I should of never got these guys . read more

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David Johnson and his team, Issic Jimenez and Christopher Flanagan installed our solar project these last two days. They were very professional, knowledgeable and kind. They were very respectful of us and our property's. I would highly recommend using this company for solar installations. read more

We got our new thermostat and heater system from Baker. Our home was built back in the 80's and had an old thermostat and heater system. Our first contact was Randy who was very informative regarding heating and AC systems. He gave us options and options (one was he felt we wouldn't be able to get AC unit without a new electrical panel) of what we should invest in. Unfortunately our electrical panel couldn't handle the load for an AC unit unless we move and get an updated panel. We decided to only get a new heater and thermostat. Cesar and Aiden came out to do the install and they were friendly, professional and helpful. They worked fast with care and left our home the way the found it no messes anywhere. Would definitely recommend them! read more

Baker Home Energy - Ecobee Thermostat - Solar Installation Near Me - Escondido, California

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After eight years of having the system in place, we struggled with some product quality issues. Though it was frustrating, once I spoke to the service manager, I felt that they had a good system in place to help correctly issues and standby their product as best as they could. If the initial interaction with the person who answers the phones went smoother, I probably would still have left them five stars, considering the high-quality install and follow up. read more

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Still waiting for our project to get started. Run, don't walk, from this company! Delays after delays, calls saying permits are approved only to find out another permit is needed. And then a call to inform that previously approved permits have expired so we need to wait some more. Communication is terrible and the staff will not allow you to escalate your issues to senior management. Everyone on staff shields you from contacting them, won't share email or phone numbers...this has been a truly terrible experience thus far and they haven't started the project. We signed our paperwork in March of 2023 and are still waiting! I would welcome a call from Mr Baker to discuss this further! read more

Buyers beware. Per Baker Home Energy contract, they only offer a ONE YEAR warranty on the labor. If your system breaks down, they will charge you an ARM AND A LEG to come fix it after that 1 year is up. Even though your Tesla Power Walls come with a 10 year warranty from the manufacturer, the labor to replace the batteries is $950.00 per battery. Shop around. No other contractor in the area that I could find does this. Don't let Baker fool you by telling you this is standard. All the other contractors that I called offer a full 10 yr warranty including parts and labor for the entire warranty period of the power walls. I am going on my 2nd and 3rd powerwall that needs to be replaced in 4 years. read more

I had an outstanding experience working with Mike Silva. I needed guidance on the right solar and battery backup setup to support two EVs, and Mike's expertise really stood out. He clearly explained the different rebates, tax credits, SDG&E rate plans and helped me choose EV-TOU-5, which fits my charging needs perfectly. He made a complicated decision feel simple, was patient, and NEVER pushy. If you want a solar consultant who truly understands the local utility landscape, I highly recommend Mike--his pricing is also extremely competitive. read more

May be a bit biased, but Baker Home Energy falls under the "business that comes along once in a lifetime" category. Every promise made to its customers and employees is worth its weight in gold. No matter the outcome of a project, Baker stands by its work without question. In all my years as a customer - and employee - I've never experienced a company as focused, dedicated and determined to stand behind its customers and employees as Baker. You may spend more to get the job done, but you'll never have to wonder if you made a mistake. Baker is the peace of mind that every customer - and employee - dreams of having. read more

Quality of the work was very good. Project management was horrible. Based on my experience solely with project management, I cannot recommend this company. Project managers were terribly unresponsive and when one was fired or quit, I was not notified. My new one was on the job for two days, them apparently left on vacation. I'm having trouble getting roof damage caused by their roofers resolved. I would not use them again read more

We have had a TERRIBLE experience with Baker. We signed a contract to put solar on our house in July - SEVEN months later, they have virtually stopped responding to us. We still don't have an installation date, and I don't know how to get things moving again. There was a promotion that they would cover our electric bill from the time that we signed the contract, but our bills since July are WELL beyond the amount that they will cover ($1200). DO NOT RECOMMEND AT ALL. We are trapped and can't even change solar companies since the permit application is with them. WHAT A MESS. read more

Please Read This Review Before Buying Solar from Baker: in reply to Baker's reason for miscalculating my home's solar needs SIX PANELS SHORT because they 'didn't have a full 12 months of my previous energy data,' please note: I'd been in my home for 10 months before they installed the new roof & solar system, AND they'd requested access to my SDGE account history so they could review all my previous energy needs over time, AND the designer/project manager did a complete tour of my home, inside & out prior to beginning the project. My true-up bill for 2023 was $1,400. Since writing my original review (please see below) I've been contacted by other Baker clients facing the same issue, so this costly problem is unfortunately not unique. I've never been contacted personally by anyone at Baker to resolve this issue, despite Amanda's reply here that Baker would install 6 additional panels (solely at my cost) which they said were needed to make up for their original design error. Further, it still remains impossible to contact Baker outside of writing a Yelp review, wherein they only reply out of a need to appear to correct negative experiences for appearance sake. There is no real remedy given outside of the polite Yelp reply to fix everything. The other Baker clients with this issue are in contact with one another comparing our situations, and are currently having our systems reviewed by solar inspectors; legal action is being reviewed. So, please research other companies before you choose Baker. read more

Baker Home Energy - 2023 True-up Bill with January's estimated bill projection thus far for 2024 with Baker Solar installed. - Solar Installation Near Me - Escondido, California

All phases for the Tesla Powerwall addition to my existing solar panels went smoothly from planning, installation and followup. Everything occurred in a timely manner. Special mention goes out to the installers, Victor Chaun and Heath Miner. Their install went smoothly and we are very pleased with the results. The Tesla power wall 3 is performing amazingly well. We're ready now for summer. Thanks to everyone. Roger and Cheri Poway read more

Jeremy, Jay, Manny, and the entire Baker Home Energy solar panel installation crew were phenomenal. Professional through and through. After surveying other solar companies and experiencing installations in two previous homes, this has been the smoothest. Highly recommend! read more

I would tell anyone to run from this business don't look back run. They might be all nice but they have a fork tongue. In other words they lie they say what you wanna hear they don't tell you after you get it installed to come out and look at it because it's broken not working right they charge you $900 just to come to look then they charge you another $650 to come to put the part on that is guaranteed warranty so I'm telling you they are not a good company run. We've had 40 panels put on and they won't even stand by them. Two of them went bad and now they won't stand by them unless I pay $900 to look at it and then another $650 to come and put it on and I haven't even had this for 3 years their owner doesn't really care as long as he's making money in his pocket so beware run from him. They're not who they put themselves out to be. They probably make their own ratings up. Do not trust them do not respect them run from them. They want a rating one from five. I couldn't even give him a one people that treat people like that and take their hard money and don't stand by their word. Don't deserve to even get a one star I think the owner of the company made so much money and got so big that he could care less how he gets the money who he rips off or doesn't stand by his word as long as he has money in his pocket do you really wanna give money to people like that think about it? What kind of company is that You work hard for your money and you pay the price that they asked they should at least stand by what they do. read more

Did not follow up. I went through the trouble of downloading data and sending them billing infuriation. They never followed up after confirming receipt. Never heard from again. Simply unprofessional! read more

The work was fast and excellent, the communication from the office not so good. All the workers did more than expected.

COMPLETE SCAM!!! I was having issues with my AC blowing hot air at night while semi cool during the day and had a tech come out to take a look. They asked when I replaced my air filters (a month prior) and tested the air temp coming out of the vents and didn't know the issue so they sent out another tech a few days later. I did my own research and found that a lot of people have had issues with Carrier units and it was due to a coil that needed to be replaced. I made sure to ask the new tech if he could check this and was told that they don't usually check the coil because it's complicated to get to in the unit. Upon leaving, he suggested getting a new outdoor unit as well. Fast forward, I cave and agree to the install of a new system. Surprise, surprise.. after install of the new system, the AC STILL wasn't blowing cold air and the install guys tell me another tech will be out to diagnose the issue in a few days. This tech tells me it was likely never an issue with the system but only a small part that needed to be replaced for $400. He tells me Baker is willing to replace this "for free" and low and behold, after that single part was replaced in the attic unit (the unit that wasn't replaced), the AC starts to work. All this to say.. they had me replace an entirely functioning unit, of which was only 6 years old because they refused to do the work to correctly diagnose the issue with my AC in the first place and then tried to make it out like they did me a favor. I can't believe they are a "trusted" Carrier provider. A COMPLETE SCAM!!! read more

I wish we could write a better review. We used Baker to install our original solar system 7 years ago and were very happy. So we decided to use them to add panels and install 2 batteries. The actual installers are great but the coordination of the project was a disaster. There is very little support from the main office, the project "lead" was untrained and condescending. My sense is that they have gotten too big to treat every customer as important to them. Consider looking elsewhere to spend your $50,000. read more

This company is the WORST!!!! They claim to be honorable, but they lie and purposely let things get worst to charge you more..... never use them... BAKER WILL SCREW YOU! BEWARE!!! Drew came over to inspect our AC on Sept 4th and could find anything, so he wanted to inject something in to find the leak. I asked if there was a different method for finding leaks and he said yes, what they call a sniffer to determine if there's a leak and it's much less evasive, so I asked for that to be done instead. He used that method and immediately found a potential leak. He then determined that piece was under warranty and said he would order the part and it would be coming SHORTLY to be replaced. He gave us a timeline of a COUPLE OF WEEKS, left everything as is, saying he didn't want to touch anything. At this point, if the system should not have been used, he should have clearly instructed us to turn it off and make sure or prevent it from being able to be run as he is the expert and we are not. He didn't do that. The part did not come quickly. In fact, over a month later the part arrived, and on oct 6th some other tech came to install it. This tech looked at the system and said that the compressor was completely out and told us that he could not install the part he brought because now the compressor needs to be replaced completely. He then proceeded to tell us that he thought that the system was left on and must have kicked on automatically and ran with no coolant which burnt out the compressor. I asked how this would be possible he told me we must have run it when we shouldn't have and blew the compressor. I trusted Baker's employees to come here to help fix my AC unit but instead, they were barely able to ID the problem and in trying to fix it, they created a much worse problem; but are glad to charge me to have them fix it all. Whether its total incompetence or worse malicious intent, Baker and these techs need to take responsibility for their work. This is not right. read more

Baker Solar is Top Notch! Everyone, from sales, support to the technical installation team is friendly, helpful and professional. I recently installed 17 solar panels, a Tesla Powerwall 3, and a new electrical panel. We originally scoped the project in 2023 but completed it in the summer of 2024 due to delays on my side. Baker was patient throughout the year it took me to get my project aligned and once I was ready to move forward they jumped in to get my system installed...seamlessly. I wanted to shout-out Fernanda Rebollar. She was my main point of contact throughout. She was patient, friendly, and always willing to answer my questions or point me to someone who could. She's the reason I give Baker 5-stars, she's phenomenal and a perfect Project Coordinator! I always felt I was in great hands with Fernanda. She built that level of trust, super impressive! She always got back to me, and I asked a lot of questions. Thank you Fernanda and the rest of the Baker team for a great customer experience! Be careful who you choose to do your solar project. With Baker you needn't worry. They are pros! read more

Randy Issak knows his stuff! We had a thorough discussion on what is the most practical approach to handling my very old furnace that sits in the attic. Baker handled my solar installation seamlessly so I called them for my furnace. I know the service quality & reasonable pricing would be the same for anything Baker has expertise in. Best part? If it's not what they do, they'll let you know. read more

This is a review for a solar system that was put on our house 4 years ago. The Baker team was awesome on the installation. Their team was totally pro through the whole process. 4 years later and our solar system is still awesome! No problems at all, and our electric bill continues to not cost us anything. We always make more power than we use. That is to be expected since we asked Baker to give us a cushion in case we wanted to add an electric vehicle or something. All in all, Baker is awesome! Highly recommended! read more

I know I originally gave 5 stars when the unit was first installed but now I have to give 2 stars. Everything was fine from the sales person to the unit getting fully installed on 8/12/25. Their technician did put his foot through our ceiling during installation but it was an easy fix they would do. The air con was running great. But on 8/26/25 we started noticing mold on the ceiling, the paint bubbling on the walls & water dripping from the fire alarm. Their tech came out on 9/5/25 to fix the problem but the leak had caused water damage to our ceiling, walls & vinyl flooring. Their contractor came out on 9/8/25 and started the work to fix the damage. As of today, we are still looking at an open ceiling in our hallway & bedroom and concrete in the bedroom where the vinyl flooring use to be. I believe the delay has been due to the drying of the wood. I'm sure (hoping) they are doing the best they can to get it done. I will be back here to post another review about the results. Maybe then I can give them more stars. 9/24/25 Still looking at open beams in ceiling and walls. read more

This review is to acknowledge the great service by Dom, Eddie and Miguel who were the HVAC install team. They were all experienced tradesmen that cared about the quality of work they did installing an AC/Heat Pump and Furnace. They respected our property and were happy to answer all questions we had. I would definitely recommend this install team. Kayla the operations manager really helped to answer all questions and assure that we were a happy customer which we are. read more

Finally got around to getting my home battery installed- had my solar done by Baker a couple years ago. Seth and his team, Jay and Jonathan were professional, efficient and friendly. Answered any and all questions I had throughout the install. Thanks, again! read more

Chris was a very professional and well mannered guy and went over everything detailed was great working with them

Technician Eric was on time and very thorough with our inspection. He is also trustworthy with his recommendations.